Viva Heavens by Wyndham: Excellent experiences and great food / beach

Overall, we had a very lovely experience at this resort for six reasons. First, its beach has very soft sands, and besides its private beach, we can also access to neighboring beaches. It was very romantic to walk along the beaches (as long as you like) for hours. Second, the food at the resort was excellent and clean: we were surprised that we did not have any diarrhea or sickness like our experiences in four/five star hotels in other Caribbean countries, and we enjoy its buffet even mo [... read more]re than its a la carte restaurants because of the wide selection and freshness of the food. The buffet at the Christmas Eve has lobsters, mussels, tons of cold/hot food / dessert selection! Third, since the resort is located inside the park of 10+ other hotels, we got to enjoy the beautiful golf shared by all hotels. It was a very tranquil experience to jog in the morning for a few miles along the golf path. Fourth, we were not pestered for tips. Fifth, we love the biodiversity along the path between the hotel pool and the beach. It was a very enjoyable walk and I love watching the fishes, turtles and birds in the swamp. Last but not least, the magic show was unbelievably amazing! I was never a fan of magic show but I love the one provided by the hotel. However, there are also a few downsides. Only two bottles of water are provided each day at your room; although we spent most of our time outside of our hotel room and have access to water at the bars / restaurants, we also would love to have extra bottles of water at our room and fast room service for water. The city tour was a waste of time and potentially waste of money because it was all about shopping and less about experiencing the culture and beauty of the city, despite that the guide was very funny.

Grand Sirenis Punta Cana Resort: Amazing resort

Sirenis hotel in punta cana was the best. The employees were very friendly and hard workers to make the tourists to feel like home. Very nice weather, excelent food lot of drinks And every knight good show I didn't want to back to Canada

Viva V Samana by Wyndham: If you want peace and quiet with little crowds....

Viva Wyndham Samana is the resort for you. Only 144 rooms. Everything within walking distance. Beautiful beaches, clean property. Basic but clean rooms. Main floor rooms have a small 'pool' included, worth the extra. They have a few activities, but not the place to go for nightlife, or shows. Food is alright but not outstanding. Staff is friendly. If you are looking for a place to get away from it all, read, or walk the beach without the rush of having to get up at dawn to get a prime spo [... read more]t on the beach, this is a good resort to choose. We would go back again.

The Reserve at Paradisus Punta Cana: A nice place to relax

People are genuinely friendly, and the grounds are very well taken care of. You feel safe walking the vast grounds no matter what time of day. Suites at the Reserve are spacious if somewhat dated. Pools are beautiful and the Reserve area of the beach is not croweded with ample place to spread out. Food at the resort is average. Of all the a la carte restaurants only Vento stood out as memorable. It’s not as if the food is bad (it’s not), but don’t expect gourmet. Buffets for lunch are les [... read more]s than inspired (buffet at beach is better than buffet at reserve). Reservations for the a la carte restaurants were not hard to secure. Alcohol flows expected and premium brands can be found if you ask nicely. Kids club and activities for adults were a nice surprise.

Riu Merengue: Not bad for the price

The hotel room was always kept clean, though the addition of toiletries would be nice and the bathroom is quite dated. We had requested 2 beds as we were travelling with our daughter and got 2 3/4 beds pushed together rather than 2 doubles or a double & a twin. There was never enough bottled water in the room. The beach had a lot of coral and rocks in the shallows, plus it has a major sand bar covered in seaweed so forget about swimming in front of the resort. There was an abundance of beach cha [... read more]irs and natural shade on the beach so it was never a problem to find a place to lounge. I like that drinks were served in washable plastic cups of a decent size or recyclable paper cups *like the eco-friendly approach*. The daytime animation was practically non-existent and the evening shows tended to include quite repetitive dance routines. The bar staff was friendly and efficient. The dining room staff was slow to serve drinks & clear plates. Food was quite good.

VH Gran Ventana Beach Resort: third trip to VH Gran Ventana

Third time back and not disappointed, plan to return. We enjoy the resort size, personable staff, always meet many friendly people, pool and beach in close proximity, safe, clean, food good. Not real upscale, very comfortable and relaxing.

Sunscape Coco Punta Cana: Amazing resort!

Beautiful place Highly recommended The staff is very nice and the food is pretty good! Only down part is that the resort started started getting over populated by our 5th day. But other then that everything was amazing

Cofresi Palm Beach and Spa Resort: Staff were awesome overall few not great

Rooms in 200 awful leaky ceiling mouldy mosquitos Got moved to 300 room was ok but didnt have any hot or warm water for 3 days finally got moved 3rd time to vip section 400 much better but 4 out of 14 days

Riu Naiboa: Disappointed

Did not Meet expectations in comparison to other Riu Resorts I have stayed at in the past. Minimal amenities and lack of options for food and activities. Staff was pleasant and helpful. Water was not replenished in room, had to request it at front desk everyday.

Royalton Punta Cana Resort: Great resort

Beautiful small resort, food ok, beautiful beach. Hideaway adult only worth it. Clean, good service, great intertainment. Saona trip Is fun however the advertised starfish holding is no longer permitted. All and all great experience.

Tropical Deluxe Princess: Voucher

Hi when I booked with tripcentral there’s was a voucher given to us of 100. Dollars we couldn’t use it because no one there could help us We spoke to the représentant of sunwing and he didn’t know what to do so now we have a voucher no good to us I would like to be compasentated for the trouble I went through wasting à who,e half day trying to sort this out no a happy camper

Grand Sirenis Punta Cana Resort: Good and Bad

The first four days were somewhat rocky. The air conditioning did not work , no hot water and housekeeping was terrible. After complaining, the air conditioning and hot water was fixed but the housekeeping remained terrible. If you needed something, you had to run after the maid and even then she did not have the items (coffee, creamer, towels, etc) The beach and water was fantastic. The buffet was okay but the a la carte restaurants were excellent. Overall we would give this resort  [... read more]a 3 out of 5.

VH Gran Ventana Beach Resort: Not impressed

food was very basic, entertainment basic, activities not much. Bar opened at 10. The snack at the beach opened at 12:00, no drinks available after the cafeteria till 10am and if you were thirsty too bad. One day I had acid in my stomach usually a piece of bread helps me, but no food available till 12:00. You could not get your drinks such as juices or soft drinks on your own you had to go to the bar only so if before 10am too bad.

Nickelodeon Hotel Punta Cana: Choose Mexico if your going to think about going to DR and specially this resort

Pricey had bug issues in our hotel room, whole family had the runs, got so bad we were all afraid to eat at one point not all was bad. But if your going to pay these prices go Mexico resorts that's my overall advice

Bahia Principe Grand Bavaro: Average resort

Had some personal property stolen from the room. And major plumbing problem not adequately taken care of. It is too big and too crowded. A thousand chairs and nowhere to sit. Lots of mosquitos and sand fleas or something. The staff can’t possibly cater to the guests as they should. I’ll stick to Cuba where you always get a warm welcome.

VH Gran Ventana Beach Resort: VH Gran Ventana - Still a nice relaxing Resort

Grounds are nicely manicured, food very good, a great place to relax in the sunshine. Our stay was very good, however they forgot we were returning guests and did not give us the "welcome package" a bit disappointing. Will we return, yes, because the same people come back, and really that is what truly makes this resort special. Lyn & Paul - Mississauga, ON

Royalton Hideaway Punta Cana: The Good & The Not Great

The food at the hotel was very nice. The grounds and rooms were clean. We were not thrilled by the service. When we got to the hotel it took the bellboy over 2.5 hours to send the luggage to our room and we had to call more than 4 times. Our balcony was the only room without any lounge chairs on it. We had a swim up suite so you can imagine how irritating that was. I informed our butler of this and called the front desk multiple times. They said that they'd " get to it" They didn't. My husb [... read more]and ended up grabbing one himself from by the pool area. Why the staff couldn't do this is beyond me. Service : The staff were not helpful and were to the point of being basically rude. It appeared as though unless you were waving tips at them constantly for doing basic things they couldn't be bothered. Our maid was friendly and pleasant and other than her the bar fridge guy was the only pleasant person to help us. When we ordered room service the first day we asked if there was coffee that could be delivered. The room service guy pointed at the coffee maker on our table and said " You can make it yourself." It turns out guess what? They actually have coffee in room service that they'll deliver. Room Service : This was a great feature because you could order it from your tv which was great and decide when you wanted it. We like to bring insulated water bottles on vacation because then we can get the bartenders to fill them up with our alcohol of choice so as not to have to keep running back and forth to the bar. I noticed that when myself or my husband would do this the bartenders filled them up minimally. My husband remarked that he believed they did this so that we'd have to keep coming back constantly and thus leaving a tip. Please note: My husband and I do tip generously. Butler Service: I really really really do NOT recommend paying extra for this service. Our butler showed up the first day and informed us he was there to " be at our beck and call". We are not people that take unfair advantage of this. Two couples from Canada we met there said that they noticed (they also had a butler) that the butlers kept making the small requests we had seem " impossible" or " really hard to acquire in order to make small requests seem like they'd moved mountains when they hadn't. The one time I called to request the lounge chair the butler said they didn't have enough yet every room in our section did. We asked if we could have wine delivered to our room. Our butler said it was impossible unless we wanted to pay for it. That was interesting because our " neighbours" had bottles of champagne and wine delivered to their door daily . Without any fee. Our bar fridge attendant randomly offered us wine without us asking which was great. And without a fee. We tipped him regardless. Our butler told us the hours he was available to help us which was 7 am - 11 pm. Then he randomly told us that another butler was going to take over and give us service. When we went to meet him (the second butler) he informed us that he had " a gift" for us. Well that's always nice. The second butler gave us one travel mug ( I guess we were sharing ) and then proceeded to try and talk us into a BREAKFAST MEETING the next morning. Please Note This : The BREAKFAST MEETING is a scam to sell you basically a TIME SHARE. Do NOT GO TO THIS. I've known about this from reviews I've read. We did NOT go and will never. The people doing this sit at a desk down the hall from your room and basically hassle you to try and get you to go to this. It's very annoying. If I want to buy a time share I'll approach you. It was aggravating to feel pressured our on vacation to waste time in a breakfast while people try and hard sell you. Whatever claims they make, I know from other people that they are false and these people are trained to pressure you with hard sales tactics. We go on vacation to relax, not to be pestered. Swim Up Suite: We absolutely loved our room. We were on the end of the swim up room section and it was awesome. They use walls and plants to give privacy to guests. We would definitely recommend that. Diamond Club: We were in the Diamond Club but the frustration was that they didn't really explain when we arrived what that meant. When we went to the buffet there was a Diamond Club stand separate but no one was ever there. Many couples we met also had complaints about the service. Excursion: We went on the dune buggy excursion. I have done atv , etc excursions in many countries. It was a fun experience but not what we'd hoped it would be. We just basically followed the leader in a long line up and we stopped at road side stands where very very pushy locals tried to aggressively sell us products. One man in a stand basically had his wife wrap up two wooden goblets that I had been simply looking at that he wanted to charge me $60.. US for. I politely declined and then he kept dropping his price and following me to the point where he tried to stop me leaving and grabbed my arm. My husband had to tell him to back off very firmly. The excursion advertised that we would get to swim in a cave which was enticing. What actually happened is that the cave is down a series of very steep steps where you have to jump into the water with rocks jutting out so you have to avoid while everyone in your tour group watches. The area to " swim in" would not have held many people as it seemed to advertise. Not our cup of tea. We spent about 10 minutes at the cave and many people did not participate in that activity. Probably of our large group only 6 people did this in a group of about roughly 40. It felt like the excursion was basically an excuse to take tourists to people peddling their products. Overall it was a decent trip but they really need to improve on their customer service and staff friendliness.

Bahia Principe Escape Ambar: Wonderful Resort

This was our 11th time at the Ambar blue, have always enjoyed our stay and had a great time, met up with old friends and made new ones. We stayed two weeks and the weather was amazing, the best beach that is kept always clean.

Senator Puerto Plata Hotel: Very nice resort

The rooms were nice and clean The grounds were very well kept. The service was excellent. The food was good. Lots of choices. Pools were nice and the workers were always cleaning the pool and the surrounding area.

Catalonia Bavaro Resort: Punta Cana Great

Our group of 4 has travelled many times. The Catalonia in Punta Cana, DR is one of the few resorts we will consider returning too. The rooms average... best part were quiet at night. The beach beautiful, the first few days the water was quite clear. The grounds beatifully kept. The food has room for improvement as we find in most Carribean countries.