Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5959 Reviews)

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Private  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Great resort - would go back!

This was my 2nd time in Jamaica, and 8th time staying at an all-inclusive resort and I can honestly say it was one of the best resorts I’ve stay at. This review is long but will paint an accurate picture. Check-in – seamless. There was a bit of a long wait on the airport transfer bus before heading to the resort, but once we got to the resort the check-in was very quick and we were greeted with a welcome drink. Room – We got what we requested – a beachside ocean view room with a ki [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Terrible

This would be my husbands and ours third time to the review in Negril to be honest with you the hotel has gone downhill the food is the same every night it’s terrible you need music on the beach your entertainment staff suck they play the same music on the beach every day the drinks are under par you can only have two cans of beer in your room per day for two days everybody’s looking for tips I think you need to sit down with your staff and and seriously think of some improvements for your h [... read more]

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Private  - 

Verified Purchaser

Riu Palace Jamaica: COVID

The hotel had hand sanitizers available throughout the resort. Mask were not required, nor worn by anyone, with exception to a few staff kitchen workers. No social distancing was enforced. The hotel was very clean and staff was always seen cleaning floors, windows of doors, public washrooms, beach chairs and beds. Other things RIU Pros Beautiful Large rooms Very clean always cleaning Very helpful and Friendly staff Smoking under control Great Idea of silent disco QR codes on [... read more]

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Silviu  - 

Verified Purchaser

Ocean Eden Bay: We loved our stay and we loved the resort

We've been to over 15 all inclusive resorts before and each one was special in its way. Ocean Eden Bay scored high on entertainment, service and food. I wish I new the animator's name so I can mention it here because he was amazing. Before the trip I had read reviews about slow service: we've seen none of that. In our experience service was always prompt and the staff were very friendly. We loved the quality and choice of food and also the many "a la carte" options we had for evening dining, no  [... read more]

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Sixs  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Won’t go back!

This was our 4th and final visit to Royal Decameron Cornwall Beach. Had no air conditioning for 8 days. The phone in our room never worked (really missed it as we were a group of 14). The fire alarms went off every night a few times. They ran out of white wine AND red stripe beer, serving Dominican beer as a substitute. Food was good, but presented poorly. Staff was very accommodating, management was very disrespectful and did nothing to address our concerns after MANY complaints!!! Would NOT re [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Terrific Resort

We have usually stayed at the Riu Montego and decided to try the Riu Negril for this vacation. We found the staff very friendly and went over and above to ensure all guests were well taken care of and happy. The room was well maintained and, if there were any issues, these were addressed promptly and there was always follow up to ensure that the issue was addressed to the satisfaction of the guests. The entertainment staff were great and were friendly to the guests which made it an enjoyable  [... read more]

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Wendy  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Nice resort

This is our second time here. We had a wonderful stay with great weather however compared to last year the service and attention to detail has dramatically decreased. The food was delicious but rarely hot at the a la Carter restaurants. Actually is was cool and not pleasant at times. The entertainment was almost non existent. I probably will not be back. Last year they had a wonderful Xmas party which isn’t on this year for some reason.

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Ann g  - 

Verified Purchaser

Royalton Hideaway Negril: Not as expected

This was not what I expected from a royalton hotel. The grounds were kept very nice but the food was under par. No flavour not hot and only one Al a cart was the place to eat. Dorado. It was the best. For steak seafood and all fish and soups. Enjoyed it there three times in a row after trying all the others. One in particular was the amarillo. The hostess waiting to take the info of room number before entering is miserable beyond. Wouldn’t seat us as party of 4 because only 2 were there at t [... read more]

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Sixs  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Won’t go back!

This was our 4th and final visit to Royal Decameron Cornwall Beach. Had no air conditioning for 8 days. The phone in our room never worked (really missed it as we were a group of 14). The fire alarms went off every night a few times. They ran out of white wine AND red stripe beer, serving Dominican beer as a substitute. Food was good, but presented poorly. Staff was very accommodating, management was very disrespectful and did nothing to address our concerns after MANY complaints!!! Would NOT re [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Amazing resort! Had a Fantastic Time!

Just back from a fantastic week! Our room was great with an amazing view of the pool and ocean. Entertainment team worked hard all day and night! Had to work a bit to get dinner reservations but managed to secure 6 of them. Food was amazing - no complaints! Looking forward to returning in the future! My only complaint would be for the resort to do away with reservations for dinner or at least make the process easier.

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Ltripp  - 

Verified Purchaser

Riu Reggae: Fun atmosphere!

This was a great budget friendly resort. The pools were well maintained, beach beautifully manicured and the grounds spotless. The resort itself was very clean—albeit a bit outdated. Staff were fabulous and very helpful. Drinks were made with generous servings of alcohol. The food was hit and miss and lacked variety. A lot of times the food was fairly bland/boring. Would describe this resort as being a four star versus a five as it lacks the amenities, consistency and upgrades of a five star.

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Erica  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Fair for price

Really great food, the beach was rocky and hard to swim in. People/culture was delightful! The resort was an average all-inclusive. Never enough towels in the room. Overall 7/10 - probably wouldn’t go again.

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P.D.R. 13  - 

Verified Purchaser

Riu Negril: RIU Negril

This RIU resort is an excellent example of the RIU brand. It is over 20 years old, but looks like it is no more than 3 years old due to constant updates and maintenance. The management and all staff are positive and very polite, always willing to help and answer any questions. The grounds, beaches, pools and all buildings are kept clean and in great repair. This location is a bit of a drive from the airport, but is well worth the drive.Don’t pass up this resort I guarantee you won’t regret  [... read more]

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Private  - 

Verified Purchaser

Dreams Rose Hall: Average resort

We looked at a lot of reviews before we made our decision to stay at this resort but the very favourable reviews did not reflect reality. Rooms were very average and a bit dated, albeit clean. Walls were paper thin, so we could hear neighbors in other rooms- very noisy. Food was quite good. Most Hotel staff were lovely and worked hard to offer good service. Pictures of resort were incredibly well done and made it appear nicer than it was but overall it was a decent experience.

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Steve  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Great 10 days at royal decameron Cornwall!

Just returned home Dec 1 2022 from royal decameron Cornwall Beach. Many original employees and met the new ones. Food great and good variety. Rooms maintained and cleaned as they were pre-covid. Several sanitize stations throughout and all food preparer wore masks. No issues with Beach towels. In bed early so cannot comment on night shows. Beach area very clean. Bars fully stocked. Manager and general manager very visible and ready to address any concerns or suggestions. My 8th time at [... read more]

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Marco  - 

Verified Purchaser

Coco La Palm: Great resort

The staff is amazing and the beach is fantastic. I will continue to stay at Coco Lapalm. I would recommend this resort to anyone who wants a layer back vacation Also the service I received from both Katie Sauve and Tammy Beamish was top notch

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Private  - 

Verified Purchaser

Ocean Coral Spring: Very clean resort

This resort was very nice. We really were made to feel welcome. We had read great reviews about the Sakura restaurant so we were excited to make reservations. Sadly we were very disappointed. When we arrived our drink orders were taken. The chef came and told us about we were having but it was so loud in there you could hardly hear what she was saying. She cooked, gave us the rice and vegetables then cooked the meat after, using the same utensil back and forth with the raw shrimp and raw chi [... read more]

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San1234  - 

Verified Purchaser

Ocean Coral Spring: Definitely not a 4+ resort

Let's start with Check-in it was a horrible experience. We went with a large group and everyone's rooms were all wrong it took us over 1 hour to check in. Food quality was Ok. I was very disappointed that none of the food had any allergens labeled. My daughter has celiac and there was nothing she could eat for breakfast thank goodness I had brought her bread with me at least she could have that with an egg. Service was extremely slow we finished our meals before we even had drinks brought [... read more]

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Not bad, but not amazing.

So to start, I did enjoy this getaway. Would I spend the money to do it again….no. First off, the staff were really pleasant. The entertainment staff were fun and engaging. The restaurants had pretty good food and the bed was decently comfortable. The resort itself is beautiful with its lush gardens and it’s pretty easy to get a place to sit and watch the ocean in the sun for the day. They have beautiful coves and the beach is kept clean and groomed. Things I didn’t like: it’s [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Great Resort

Staff were very friendly, grounds and beach kept very clean. Steakhouse restaurant and Italian were very good. Seafood restaurant was disappointing. Though we paid for all inclusive, you couldn’t get wine by the glass and only by the bottle if you paid for it.

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