Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(4601 Reviews)

review headshot

Ginny & Connie  - 

Verified Purchaser

Senator Puerto Plata Hotel: Awesome Resort

Everything was excellent at this resort. The only complaint and the most important complaint was that there was never enough loungers and umbrellas at the pool area or the beach area. We had to sit on chairs with our feet in another chair at the pool bar area in order to lounge in the sun on two of our days there. Other people would lay on their towels on the cement around the pool or on the sand at the beach area.

Location
Value
Food
Beach
Rooms
Service
review headshot

Karen  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Cofresi Beach

This hotel is massive, lots of walking, unless you are staying within the timeshare/vacation club, then everyone has a golf cart and they are everywhere. Ongoing issues in the standard rooms with no water and toilets not working properly. We had a suite which was nice, however it was so damp nothing dried and our dry clothes were alway wet from being in room. Not impressed with food, ocean is filthy and rough and there is a constant sewage smell across the resort. Covid protocols within st [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Gorete  - 

Verified Purchaser

Playabachata Hotel: Playabachata

Older but beautiful hotel, food was good the beach was beautiful. Lots of entertainment. Cleaning staff always cleaning washrooms and tables, staff were very friendly to everyone. The hotel is really beautiful. You can walk the beach from one side to the other the gardens are well kept. We had a wonderful time thanks to Karol Chareza from tripcentral looking forward to booking my next vacation at this hotel. Thank you again Karol.

Location
Value
Food
Beach
Rooms
Service
review headshot

Kitty  - 

Verified Purchaser

Senator Puerto Plata Hotel: Nice Resort

Great people, steps to the beach. Washrooms could use some work but very clean! Buffet had a great variety.not a lot for kids to do but staff were very friendly. Not much night life and would have to go the other side for the bar.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playabachata Hotel: Good for the price

Chairs on beach broken or none at all and people use towels to sit on. Room phone does not work to front desk if needed for emergencies and no wifi other than lobby and not able to download as very weak wifi. Important as I was not well and could reach anyone as well as an elderly lady who had food poisoning due to uncooked chicken. That’s the things to be aware of otherwise it was great for the price. Beach lots of shade, somewhat rocky small stones and not so clear but warm and wonderful. W [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Great Resort

We found the rooms spacious, grounds well manicured, nice beach to walk. All areas were always clean thanks to the dedicated staff. The buffet food was the always great, best we have found at any resort we have visited.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Great Value

This is our second time vacationing at this resort and again didn’t disappoint. We saw others from our last time here which tells me there are a lot of repeat visitors that like us really enjoy it. The staff is very friendly, the grounds are clean and well maintained. Food is great and beach is awesome. Looking forward to going back next year.

Location
Value
Food
Beach
Rooms
Service
review headshot

Victor & Helen  - 

Verified Purchaser

Sunscape Puerto Plata: Nice resort

This hotel is not suitable for someone with mobility issues as there are a lot of stairs. You can only access the outdoor pool and the a la carte restaurants by going up 15-20 stairs. The grounds are very well maintained. The beach is beautiful but the loungers need replacing. Food is excellent - lots of choices. All staff are very friendly and helpful. Rooms are clean but dated. Wifi available for free only in the lobby and is very slow and unreliable. Hand sanitizer was widely available [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Missy6KG  - 

Verified Purchaser

Lifestyle Tropical Beach Resort: We will be back

We really enjoyed our 2 week vacation here. We were unsure based on previous reviews but we quite enjoyed ourselves. The food was great , drinks were great , beach was ok… but it was the staff at this resort that made our trip great. The servers in all the restaurants were excellent ! Even when the buffet was super busy they still did a great job with service.! Make sure you see the lady’s in the spa !.. best massages ever ! Ask for rose! The sushi bar on the beach was our go-to ever [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Casa Marina Reef Resort: Nice Resort, However

Overall, this is a nice resort. Good food, 3 restaurants with good but limited dishes. Same dishes everynight in restaurant. The buffet has more choices and preparation is just as good. The room was nice and clean with a fridge to keep your drinks cold and was stocked everyday with water and pop My disapointment comes with the lack of a 24 hr bar. (No, I don't drink) but if you want a cup of coffee or tea or pop after 1am and before 7am, your out of luck. Also, the lack of 2 keys to  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Bonnie  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Amazing resort! Grand Vantana

This resort is very clean and food was great. The pool and the beach were wonderful. More umbrellas needed around the pool area though! Any problems were dealt with immediately! Very family friendly resort! Capacity was 98% full so that tells you a lot. Music was a little too loud at night, senior’s and parents with young children were not impressed! Staff was amazing! We’ve been here twice and would return again for sure!!!❤️

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Above average for the class

The Iberostar Costa Dorada is a nice all-inclusive with a few problems which are mostly self-inflicted. First the good: -nice beach with absolutely no issues getting a lounge chair anytime of the day. you never felt crowded -ocean view room was clean and quiet, but a little dated and for some reason only had one chair. Great location close to the beach and away from the noise -staff are great, friendly and mostly helpful -food is average to maybe a little above average for this type of r [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Denise7  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Amazing and well organized resort

From the time you go in and you leave the staff is welcoming and even remember you from previous years. The location is always clean, the 3 pools are kept clean, the entertainment staff ensure that everyone is kept occupied including the children. The 3 restaurants are fantastic including the buffet restaurant. The food is perfect and you are treated like royalty.There are multiple activities you can choose from outside the resort. As for Covid prevention the resort has many stations of hand sa [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Desi  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Great resort

Resort was amazing. Lots of stuff to do and great food. Staff were great and our belongs were safe in the room. The only downfall was that our room had a awful view of the road and they were doing construction outside in the morning times. Just be sure to ask for a good view as they do have them.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Solid and peaceful vacation experience

this was the second visit to this hotel. We have purchased the prime package, only because we would like to drink espresso coffee. That is a good quality. It was offer only through this package . We have experienced good service, but we don't have much expectations. The first room we were assigned to had broken window and no Internet so we asked for change and then got the room on the second floor but with two separate beds again we don't have much expectations because we don't stay in the room. [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Marien Puerto Plata Hotel: Honest reviee

The hotel needs some updating and repairs. The food was delicious. The beach was nice and seaweed cleaned daily. The pool is huge and never seemed too busy. They definitely need more shade by the pool as the tiny amount of palapas didn’t suffice the need. The staff were so very friendly and accommodating. Overall we enjoyed our stay.

Location
Value
Food
Beach
Rooms
Service
review headshot

Annette 18  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Iberostar Costa Dorado

The hotel grounds were very well kept. The room was average but a little dated. There were no English channels on the tv which would have been nice for bedtime. The entertainment at night was horrible. The singers especially the female one was terrible and singing English songs. The entertainment was geared more for kids or teenagers. Would have liked to see more Dominican culture. I didn’t like that you couldn’t make multiple selections for a la carte restaurants. Instead you had to go ev [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Beautiful beach and great food

The beach was fantastic and so was the food, however the room was dirty and not what I had expected when booking. There was a thick layer of dust on everything other than the desk and table tops. The beds were rock hard and 2 of the 4 pillows in the first room felt like sacks of rolled up socks. All of the pillows in the first room smelt like wet musty basement. We had to put towels on top to mute the smell. We switched rooms and that one had a large patch of black mold on the shower curtain the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Above average resort!!

This resort has a excellent pool facilities with a swim up bar with many activities available!! The food was excellent with many choices for everyone!! The only negative part of the resort is the rooms are old, with old electrical problems!! By far the best part of this resort was the service you receive!! Any problems were taken care of right away, with many outstanding employees working in customer service!! The employees at this resort go above and beyond to make your time there good!! W [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sunscape Puerto Plata: FAIR

Was not impressed with the LeCart restaurants, long wait and the food nothing outstanding. Entertainment not so good. Broken beach chairs should be removed. WIFI was horrible! pools were good and clean. Staff were always polite. Overall it was OK but was expecting better!

Location
Value
Food
Beach
Rooms
Service

Next Page