Riu Palace Cabo San Lucas: Such an Awesome Time!!

We were extremely impressed with the Riu Palace. We travel to a lot of All Inclusive resorts and this one is by far the best. The grounds were immaculate, the resort is very clean and well taken care of down to the very last detail, such as how the dining chairs were positioned at the main buffet restaurant. The food was amazing at the dinner buffet, the top sirloin roasts were my favourite, they also had a turkey dinner one night. All of the food at dinner was delicious, and my husband is v [... read more]ery picky about food when we go away. We only went to one a la carte, the Steakhouse, it wasn't very good. We decided to eat the rest of our dinners at the buffet because it was so good. You have to sit in Rodimiro's section, he's the best waiter! The pools were large and clean, you could always find a place to sit, not sure if it was the time of year we went but the resort never seemed over crowded and there was pretty much never a line up for anything. The servers around the pool were amazing also, also asking if you need another drink of something. The infinity pools were awesome, you could look right out onto the ocean. While we were there the waves were intense, I'd say close to 15 ft. It was amazing to see. The Beach is beautiful. We had a red flag the entire time but that was ok with us, because watching the waves come in was mesmerizing. If you walked down the beach a little toward Cabo San Lucas you would swim. The water temperature was nice. Our room was super clean, we had one of the rooms with the pool and I highly recommend it. It was nice to just chill at our room and not have to go to the main pools to cool off. The only thing that I didn't really like was that everything shuts down at midnight, or close to it. It didn't bother us every night because some nights you are exhausted anyway, but other nights you want to stay up and enjoy yourself. Both the Santa Fe and the Palace shut everything down around that time. There are A LOT of stairs, which we didn't mind but if you are older or weren't into doing stairs then this might not be the resort for you, check out the Santa Fe, it was more flat. I enjoyed the multi levels however, because the view from the lobby was outstanding. I would highly recommend this resort and we will be back, which says a lot since we don't do repeat visits to resorts.

Hyatt Zilara Riviera Maya: Wow. Great resort, great people,great stay for our 30th wedding anniversary!

First, let's start by saying that this is our second smaller resort in the last 6 months( approx. 300 rooms). The attention for the guests here is second to none. clean grounds, great restaurants and the only thing to say for the service is fantastic! Besides the seaweed (and lots of it), the beach itself was great. The pool is in need of some TLC (missing tiles, better filtration system(top water skimmer). The entertainment team was amazing. Bar fridge stocked every day. Turndown service at bed [... read more]time. All I can say is WOW!

Bahia Principe Explore Tulum: Great resort!!

Hotel rooms were great! Very clean and well organized. Food was incredible and very well made. Loved the entertainment at night, in the pool and around the resort! Only issue we had was the seaweed that covered the beach but definitely not any fault of the resort! The entire place was incredible I will definitely be booking this again!

Wyndham Alltra Playa del Carmen: Excellent location in Playa del Carmen

Staff were friendly and helpful, food was great, location was perfect being only a block from 5th Avenue. We paid extra to upgrade our suite to partial oceanview which also came with a larger balcony that was covered. There was a lot of seaweed on the beach which we read before we left, but the pool area was great. Only complaint is that we got pressured to go to a sales presentation at The Royal where we were made very uncomfortable by the sales people trying to get us to buy into some vacat [... read more]ion plan through Hyatt. Avoid this at all costs, it isn't worth the time or few "perks" that they give you.

Riu Lupita: Great Resort!!

If you’re looking for a relaxing but yet exciting resort this is it. It’s every bit laid back but if you want games and entertainment....they have it! Rooms were always clean and any requests were quickly delt with. The beach is a 15min bus ride but it flies by and there’s a stop at la 5ta Avenida which is a nice change of scenery. So pool beach and shopping all close by! The bar is opened 24/7 and they are fast and efficient. Their margaritas, mango daiquiris and piña coladas are to die  [... read more]for!! Entertainment was so much fun and shows are well done and disco every night! Loved it! As for food, no complaints. There was always something for everyone and the Mexican food was delicious. My group of 7 had a splendid time!

Riu Palace Cabo San Lucas: great place

Riu Palace in Cabos was a great place spotless rooms grounds and restaurants. the rec staff pool side are all great a special shout out to Edgar Orteiz he is rec manager material.View from the coffee shop terrace is worth the trip. Sunwings flights were wellrun and pleasant. Food in the alacart was delicious. The only area that need work is night entertainment bite dated needs some dance nights with rocking tuns thanks Riu and Sunwing good Job.I do have a bone to pick with my pointless expen [... read more]sive fishing excursion I booked wih Salvador Sunwing rep Captain and crew sat on fly deck doing nothing for 5 hours.

Sandos Caracol Nature Resort and Water Park: Awesome Resort!

The resort was amazing - from fantastic dining to non-stop entertainment and activities for the whole family. The staff was very friendly and helpful and made our stay that much more pleasant. There were 6 a la carte restaurants to choose from and only 1 that required reservations, and with that selection, plus a few buffet restaurants we never waited for a table for any meal. The food was fantastic and there was a huge selection to choose from. We went with our 3 kids ranging in age [... read more]s from 4 - 14 and there was something to keep everyone happy. The 4 and 6 year old LOVED the waterpark and all the waterslides. My only (slight) complaint was the main pool was very crowded; but we spent most of our time at the smaller pools and enjoyed them thoroughly. The ocean was rocky, and there was quite a bit of seaweed, but we knew that in advance of our visit and spent more time at the pool than the beach, so we didn't have a problem with it. We would definitely visit this resort again.

Occidental at Xcaret Destination: Beautiful resort!

Food was incredible, the pool bar was super fun and the staff was amazing! Lots of wild life walking around which I thought was really cool, we got to see some monkeys and iguanas :) the beach was also very beautiful. My favourite part was the catamaran/snorkeling excursion! Would definitely recommend that. I would love to go back to this resort!

Riu Vallarta: Plesantly surprised :)

This hotel ended up surprising me. The activities for the kids, nightly shows, clean pool, good food and great hospitality made the iffy reviews I read not mean anything. More importantly was all the help I received from my agent putting this trip together for our whole family (6 of us). Not an easy feat when you're dealing with a very particular client. Hats off to Trip central and Cindy!

Bahia Principe Escape Sian Ka'an: Luxury Bahia Principe Sian Ka'an

My wife and I had an excellent anniversary at Sian Ka'an. While we are pretty young, yet parents to a toddler, staying at this resort but having access to the other three Bahia's on the property was perfect. We would drink during the day and hang out at the swim up bars at the other resorts and then come back to Sian Ka'an when we wanted peace and quiet! I would definitely go back and also will be suggesting this resort to friends of mine.

Bahia Principe Explore Akumal: Great resort

Great resort, friendly staff and very good food. We loved the friendly staff from waiters, to drivers, to maintenance workers. Everyone was very helpful. We had a great week. We would love to come again.

Barcelo Maya Caribe: Barcelo Maya

Was very nice resort well kept. Very large in size and always had an open chair to sit near pool or beach. Liked the design of main lobby with mall and great style of sports bar. The night club on resort for adults was lots of fun and had good amount of people .

Riu Flamingos: Week of Fun

This is my second time to Puerto Vallarta. Last time we stayed at the RIU Vallarta and this time at RIU Jalisco. We had a wonderful time. Check in was fast and easy. Front counter staff were very helpful and polite. (Poala - she was amazing!!) Our room was very nice and clean. Cleaning staff were great. Everyone treated us kindly. The beach is beautiful and we swam in it every day. The whole experience was wonderful. Would definitely go back.

The Sens Cancun: Amazing...

The hotel is very comfortable, the people is very nice and especially the bartenders on the bar " la cantina " were all the time taking care of us. The food and drinks are delicious. 5 stars to all people who are working there.

Dreams Jade Resort and Spa: Just a wonderful resort with the best staff and food!

Now Jade Riviera Cancun is one of my favourite all inclusive resort that we have ever stayed at. We had a little trouble booking in when we first got there, but ended well as they up graded us to a junior suite overlooking the ocean! The rooms are great and the variety of wonderful restaurants every night was such a treat. The staff were wonderful and so friendly.

Riu Vallarta: High class resort

Everyone was absolutely terrific. They worked hard each and every day to give us a Fabulous and fun experience. The resort was clean and well looked after. A five star rated it indeed was. I wish there were more evident vegan options. Some vegetarian but difficult for a vegan to eat.

Crown Paradise Club Cancun: Amazing resort

We had a great week, great service, good food and great entertainment! We were in prime location, 20 mins from the airport, 10 minutes from down town. I would recommend this hotel to anyone looking for a familly kids resort.

El Dorado Seaside Palms: El Dorado Sensimar - very good resort

We enjoyed our stay greatly. The Sensimar is a traditional type resort, great staff, clean, good amenities. And having access to the sister resort, Seaside Suites balances out nicely as it is new and very modern - but also great service, food, also very clean. Entertainment options also good, restaurants very nice. We would definitely return.

Grand Sunset Princess: Grand Sunset Princess, resort was a little to big for myself much too big.

Grounds were impeccable and extremely clean. Room was always clean and in acceptable condition. Shower was extremely slippery, should have non-slip strips to prevent accidents/slips from happening (which happened to 2 guests during my stay. Pools were always very clean and looked after. Service at the bars and restaurant were very good. A little issue that I did not understand the Fondue/Seafood restaurant are one and the same, so I did not like the soup offered up on the Seafood menu and a [... read more]sked for the French Onion from the Fondue restaurant and they would not do it, completely didn't understand that one. Specialty restaurants were not what I had expected or what I am used, not a good selection of items.

Hotel Xcaret Mexico: Not a 5*, needs work

My husband and I visited the hotel last week to celebrate his 30th birthday and our 1st year wedding anniversary. We decided to book this resort based on my parents (they visited for the opening) and my sisters recommendations ( they visited on January with a group of 14). I email the resort a couple times asking to be upgraded to be put on Fuego if possible and to remind them of our celebrations (My travel agent requested the same). I got an email back from Aldo Chicon who advised they were awa [... read more]re of my celebrations and their file was noted and they were going to make sure it was acknowledge, he also advised they will check if I could upgrade to Fuego upon check in for an additional fee. Upon arrival we were created by a guy who was extremely rude, I asked about Fuego and he said there we no notes on the system and no space for upgrade. We were put in the Agua building which was nice and adult only area so we decided to leave it at that. We were extremely tired as our fly was delayed and were running on 18 hours of no sleep, I requested a map and he told me his co-worker will give it to me. I went to the co-worker and she told us to follow her and chat about the resort on the bar upstairs, she said it will take 90 mins. I requested the map as I had read here and on the fb group about the timeshare speech. I asked her for the map and declined to go for drinks with her and explained we were tired. She got upset and went to her co-worker complaining that we didn't want to sit, I am bilingual so I responded in Spanish and told her to give me the map, she was taken back that I overhear what she said. She said she will walk us to the room, I asked her questions on our walk and she ignored me. When we got to the room I asked for the map and she said I had to go back to the lobby and listen to her speech to get the map, I got upset and she gave me the map. Guess what, she was holding it on her hand!. The staff working on the pools, bars, parks, gardens and restaurants were incredible and we had a great time with them, they made our trip they go above and beyond to help you. The maid service was food too and our fridge was always stock. The food and facilities are amazing. Customer service on the front desk and buttler is very poor and it needs alot of work. I never hear from buttler unless I call and they also forgot to acknowledge my husband's birthday and anniversary. We kept getting harassed about the timeshare so we decided to do it so they leave us alone, in my opinion it is not worth it and I will never sign up for a timeshare package on which their customer service lacks so much. The beach was unusable due to seaweed not the hotels fault but nature. I bought the photo package and I haven't been able to download them. I will update my review if I get them. In conclusion I found alot of inconsistencies their website states that Agua building has access to the hydrotherapy circuit but the Spa and butler said it wasn't included after alot of back and forth they agreed to honour it unfortunately, it was on our last day so we only went once. My sister was going to get married here but she has changed her mind, we want her day to go smooth and this hotel is not there yet