Sandos Cancun: Not what I expected

The beach - was not the greatest The room - was fantastic The service - was awful, noone spoke english, complaints were disregarded The food - we booked here because I am vegan. There is one vegan meal a day so get ready to eat guacamole, raw potatoes and salad because everything else is covered in butter and cheese and they wont make special orders. The drinks - were far too strong and we saw so many drunk people getting hurt at the pool The wildlife - was amazing we fed monkeys on the bal [... read more]cony. There were birds and coatis everywhere. There were also lots and lots of mosquitos because of all the stagnant water. We went to book our wedding and will not be returning to this resort. There was a black out during one wedding, they lost the grooms pants and beach ceremonies include sandfleas.

Ocean Riviera Paradise: This place is great!

The rooms, pools, events and grounds are excellent. Food is also very good, did not get bored. There are lots of activities to book. The dive shop on site is fabulous to deal with. We booked an excursion to snorkel via jet ski which was a lot of fun and well organized. The entertainment was fantastic as well with lots of live music. There is a fantastic kids pool with slides etc. that looked fun. I will endorse MIKES coffee. Very good coffee, we were in there twice every day. The staff in e [... read more]very aspect of this resort were the BEST! The lobby is beautiful. We enjoyed this resort very much and would recommend it to anyone.

Sandos Caracol Nature Resort and Water Park: Ok resort

Resort was ok but definately misleading on what we actually got in comparison to how much we paid. Food was good but definately property not laid out well. Being in the select club the beach was way to far of a walk considering the way things were explained the select club and royal elite should have had the suites by the beach. More restaurants should have been open in between for snacks throught the day. Was disappointed in the fact time share was all this resort was about. Room was supposed [... read more] to be stocked every day according to the upgraded bracelet to select club and got restocked two or 3 days out of 10. Was hard to get room service. But nice resort but will travel to another resort instead

Canto Del Sol: Low Key Charm

This is our third time at this resort. The charming atmosphere and excellent food make for a relaxing holiday. There are lots of activities including the tennis club. It feels like home away from home. The resort is walking distance from town and the marina. Lovely time!

Sandos Caracol Nature Resort and Water Park: An amazing week away!

We stayed at Sandos Caracol Eco Resort and were so happy with our stay. Although the room that we had was simple, it was clean, and appropriate for us three. The staff and grounds were stunning! The food was excellent as well. I would highly recommend this to families travelling to Mexico who just want to relax on the resort. The only disappointment was that the beach was WAY too rocky to out on. It was giant boulders with large craters in between that made the beach not too great for our 7 y [... read more]ear old.

Grand Sirenis Riviera Maya: Beautiful resort.

This was a totally awesome place. Right from the diverse pools to relax in and to the different activities that took place everyday. I totally enjoyed all of my events and excursions that took place. Only thing that I thought would be better is the mid week miyan dinner was cancelled and I was looking forward to that event. Overall this place is a huge place that allows all forms of people to enjoy the places and I do plan to come back with my entire family.

Barcelo Maya Caribe: Everything you need plus more

Barcelo has everything you could want in a resort. You almost don't even need to leave the grounds. They have beautiful pools and beaches of course but additionally Barcelo has a bowling alley, gym, spa, mini golf course, mall and a haunted house. Hence, if by chance it rains there is still plenty to keep one occupied. Every staff member I interacted with was helpful and accommodating. Great place to spend a week or two!!

Royalton Riviera Cancun Resort and Spa: Disappointed

We recently visited the Royalton in cancun! Right from the start we had troubles. They didn’t clean our rooms, they Would come at 9, 10 o’clock at night when our small children were sleeping. Service is extremely slow. Other than those issues resort was very clean ( minus rooms not being cleaned ). The beach was covered and I mean covered in seaweed, the beach smelt very strong and awful. Lots of garbage washed up on shore while walking the beach.

Grand Oasis Cancun: Third year in a row!

- Third year in a row at the grand oasis - Great hotel, with lots too do - Many restaurants with good food - Friendly and helpful staff - Nice and modern rooms - Pool always super clean - Hotel grounds always clean - The ocean was a tad messy, but probably from rainstorms prior to our visit - Recommended for young adults, groups of friends, singles

Secrets Playa Mujeres: Great location

The hotel grounds were immaculate and the entire service team were outstanding. Lots of smiles, friendly interactions and incredibly accommodating. Food was good, not great. Found the selection at the restaurants to be somewhat limited but quality was good.

Grand Sunset Princess: Great

It was wonderful and the taste and quality of the foods were perfect. The rooms were clean but a little humidity. Performances in main theater were professional and amazing. Kid clubs were good and totally we enjoyed and satisfied by sunwing.

Bahia Principe Explore Coba: Great First Experience!

This was my first time in Mexico and I couldn't be happier. The resort was beautiful, the staff extremely friendly and the food - excellent! Being able to venture between the resorts was also a plus. I'd definitely come back so thank you!

Bahia Principe Explore Coba: Amazing Resort with great room, food and entertainment!

Overall, it is an amazing resort with kids friendly pool. Our whole family enjoyed tremendously, see below review on the different areas. Public Areas: Very nice lobby and we were greeted for check-in fairly quick. Other public areas are nice and very clean with lots of wildlife especially the iguanas that the kids all enjoy watching. Food: Food is excellent, the buffet provides a variety of food which you will not be bored. You can even try the nearby Tulum Resort's buffet if you want eve [... read more]n though the one in Coba is actually bigger. Room: Room is quite big and the beds/pillows were comfortable. They provided a security lock at free of charge which you can lock in valuable items. Pools: There are 2 main pools for adults and kids, 1 for adults only and the other one is for kid. All nice and clean and kids definitely love all the different water slides they could get on to. Beach: Beach unfortunately is a bit disappointing as there are lots of seaweed throughout the whole week we stayed. We heard from the staff that it usually lasts a few weeks, but they don't know why this time around, it has been lasted for months. The shore was covered literally with green seaweed that makes it unpleasant to swim even though the resort has been cleaning like crazy since the morning. But Mother Nature definitely wins in the end and they were only able to clean specific areas but even then they cannot get rid completely all of them but at least it's acceptable. It is my first time in Mexico and I can only speak to this particular Grand Bahia Principe resort that includes Tulum, Coba and Akumal... The beach is quite rocky meaning that there are quite a lot of rocks that you would stepped on which at times, hurt my feet. For some reason, the luxury resort Akumal does not have seaweed at all in their area which makes me wonder why... but for Coba and Tulum, lots of seaweed and rocks. Definitely recommend Dominican Republic or Cuba as they have much nicer beaches.

Unico 20 87 Hotel Riviera Maya: Best hotel in Mayan

I have been to a number of high end all inclusive hotels in the Mayan Riviera, and this one is by far the best. The restaurants, staff, Café, pools, rooms, service, grounds are by far the best. The hotel being new is a contributing factor to the facilities being the best, but the staff were also very well trained and made the stay amazing! The resort was not too big, and was easy to get around without feeling like you were at a mega resort. The only issue was the beach, which had sea weed b [... read more]eing washed up. This was happening all along the coast though, and is not controllable by the hotel. They did the best job they could at cleaning it up .

El Cid Resort Castilla: EL CID CASTILLA- Absolutely recommend!

Everything about the El Cid was remarkable. The rooms were well kept and the beds were very comfortable. The grounds and public areas were immaculate. The dining was incredible- every meal had so many delicious options.

Dreams Vallarta Bay Resort and Spa: Great trip to Puerto Vallarta

The Now Amber is a lovely resort, much smaller than what is in Riviera Maya though so if you like large sprawling resorts this is not for you. I would also say it is definitely not a 5 star but a solid 4. The best part of the resort are the employees they are all warm and welcoming, friendly and very accommodating wanting to ensure everyone enjoys their stay. We give a great big shout out to Jesus from the preferred club bar and lounge. The worst thing about this resort is the buffet,  [... read more]the selection is limited and very little change from one day to the next and the food was warm at best unless you had prepared eggs. The other negative is the special events take priority over the all inclusive guest. There was 2 weddings and a large convention that took over the lounge chair area right by the pool, eliminating a significant amount of seating in the middle of the afternoon for the duration of the day. The last negative comment pertains to the housekeeping of the room our mini bar was only restocked 2 times during the week, not a big problem because there is a full bar on the second floor. But the cleaning staff did not provide hand towels 3 times during the stay. I think these are little issues and would not prevent me from recommending though. Last but not least if you don’t like cigarette smoke don’t go here, smokers are so disrespectful of others enjoyment smoking in the pool is disgusting and ruins the enjoyment of those of us wanting to take in the fresh air and outdoors several guys were smoking big cigars which was difficult to escape the smoke and smell.

The Fives Beach Hotel and Residences Playa Del Carmen: Very average resort

All in all we enjoyed our stay. But will not return. At first night, they changed our room on our arrival because of flood in the hotel room due to rain. We also had issues with not having running water (we saw other people having the same issue), toilet not flushing, noisy fan, etc. We did not receive our welcome package (due to changing room), and also the food quality is not very high. We only liked the Italian restaurant out of their 7-8 restaurants.

Iberostar Waves Paraiso Beach: Nice Vacation

Casual atmosphere, not much of a party vibe. Nightly entertainment was terrible. The "pool party" wasn't much better. Thankfully I was there with a large group of friends, so we had fun on our own. Not a fan of the long walk from the the lobby to the beach, but the food was great at both the buffet and specialty restaurants.

Bahia Principe Explore Akumal: Outstanding Food and Service

My husband and I have just returned from a 10 day stay at Bahia Principe Akumal. We were blessed with incredible weather. The resort is large but we had no problem getting around. Trolleys drive you and the walk is breathtaking. The grounds are gorgeous, filled with tropical flowers, plants and wildlife. Room service, which included 24hr. food, aromatherapy, pillow service and anything you needed was flawless. Our guy (butler) "Tony" was amazing and we gained a new friend. The buffet was incr [... read more]edible with delicous seafood, beef,chicken ,pork and mexican. Raw bars , including salmon tartare and beef tartare everyday. The a'la carte restaurants were some of the best I have ever experience,top quality food and service. We will absolutely be returning and we highly recommend this resort! :-)

Allegro Cozumel: best resort ever

allegro was an amazing experience . the staffs were helpful,( not just in front desk but any staff around was eager to help ) the people working there are very motivated - all the staffs in the restaurants or bar never fetching for tips , just working hard. there was a lot of bad review about the food but for me i think the food was not bad at all, little repetitive but its was good. there was one little problem on the second day of my stay, there was a heavy rain and we had a basic room( sup [... read more]erior room) so the rain was pouring inside our room as the rooms are all hut style. but changed our room immediately and upgraded us to a first club room with all the facilities. however when we had to switch room they did not help us to move and we were in rain looking for a first club room ( it was little frustrating). after that incident there were nothing else to complain about. also if you are looking to do activities just buy a package that the people in the airport offer u in the little counter, trust me that's the best deal. we did not get that package and regretted later as the snorkeling and scuba divining cost us more than double of what we were offered in the airport counter( when you exist). i think allegro is the best choice if you want the best value for money. i really feel the staffs were very motivated to serve the customer. my only recommendation to the hotel is that they do something about the roof as when it rains it leak water everywhere even in the restaurants.