Bahia Principe Explore Coba: Super resort

Had a wonderfully time this is our 3rd time to Bahia, food and drinks are great. Staff very nice and friendly, room super clean,grounds very well kept. The staff work so hard to keep the beach clean due to the seaweed global problem. Will return in the future.

Akumal Bay Beach and Spa Resort: Best Resort Ever!!

The resort is perfect - clean and every room has a view. The food is sooo good and the staff are exceptional. Try the yoga, snorkeling and paddle boarding. The resort is small but perfect in every way. The food in the buffet is so good you can dine there every night but the restaurants - no reservation required- are outstanding.

Barcelo Maya Caribe: Awesome vacation

The resort was kept clean, the food was great and the staff were friendly very happy with our stay! I’d love to go back in the future, the beaches were nice and the free water sports are an excellent bonus, we saw some really cool sea creatures while snorkeling.

Le Reve Hotel and Spa: Feel in love!

I can’t say enough about this tiny piece of paradise! It’s is stunningly beautiful where the staff go above and beyond to meet your needs. I felt like family by the time I left and can’t wait to book another trip back. It is quiet and restful perfect for a relaxing getaway. The food was amazing and I loved the fact that there is no buffet in sight. It’s a short cab ride away from 5th ave. where you can shop until you drop.

Grand Decameron Complex Bucerias Trademark: Ok

Food was not very good, rooms were decent, bartenders were inconsistent on making drinks, block 6 where I was is to far away and full of rude Mexicans. Beach was amazing and close distance to Bucerius

Grand Sirenis Riviera Maya: Chaotic

This whole town is lovely, however the first people you meet at the hotel or the checking staff. We were with Air Canada vacations and Wi-Fi, save rental These were supposed to be included in our package. We were a group of 60 coming in for a wedding. The staff was not prepared there was only two staff working. They had most everyone pay for the Wi-Fi and the room safe. Our representative told us that we should not have been charge for those things and therefore we had to spend more time at the  [... read more]front desk the next day getting our refunds. Felt like we were being nickele and dimed. It was a total cash grab. The hotel staff should have been well aware of what was included in our packages. There was also a lot of confusion around what building our group was staying in. Clearly we wanted to be on the same side of the resort, as this is a huge resort and they have a another large wing on the other side of the resort, Which was also under construction. They had some of us slotted to stay there and some on the other side of the resort. When we asked to have our rooms changed to the same building they made us feel like they were giving us an upgrade and in fact, some of us were actually downgraded. So the ones that were upgraded did not pay the same price as some of us that were supposed to be in the upgraded rooms to begin with. I need to take this up with the travel agency myself as I was one of the people That food for an ocean view room and ended up in a different building. People that were not in a pretty loose ends of it getting upgraded for free. Come to check out on and there was still some confusion with some people being charged for Wi-Fi and room safes. there was one person at the desk at check out and we ended up very late getting on the bus back to the airport.

Grand Sirenis Matlali Hills: Unique resort

Interesting design with resort hillside and spread out. Lots of walking and a long way to reception but once new reception building opens, it will be better as closer to everything. Rooms were clean. Shuttles available if did not want to walk. Food good (not very spicy) but could have more restaurants in air conditioning during day. Beach area nice with shuttle provided. Swimming pools good, lots of towels. Would come again as now know the layout better. Staff very friendly. Overall, would defin [... read more]itely come back.

Grand Sirenis Riviera Maya: Great Property

The room was clean, the people friendly, and the food quite good. I would go back! The beach was a bit rough, lots of seaweed and a bit smelly at times. Workers very friendly but not annoying. It is a big property so there is lots of walking, but the shuttles are always available. Nice relaxing place!

Ocean Coral and Turquesa: Food & Drinks were Amazing

Food, drinks and staff were amazing! Beach was littered with weeds, and worse the effort to clean up was negligible. After day 2 we never went back to the beach and the odour was offensive. Rooms were very nice and spacious. Service was hit and miss. Very clean, but it seemed every day something was missed...coffee refill or hand towels etc. This is the first resort ever that did not do towel ornaments on the bed everyday

Grand Sirenis Riviera Maya: Perfect in Every Way Possible.

For a start every person in the Resort, be it a person working on the grounds,driving the shuttle carts around, all dining room staff be it Buffet or Restaurants , at the desks Front or Lower Lobbies. Were all friendly and helpful in every way possible. This I Thank Them All. Entertainment was First Class. All Food Venues were also First Class. We came down with a party of 55 from Canada for our youngest Granddaughters Wedding and everything went over First Class. There was a bit of a mix-up at [... read more] the start, like people wanting to be close to the group, but it was sorted out without a hitch. The grounds are immaculate. The rooms were kept clean and well stocked. We could not have had a better holiday anywhere else. And guess what ? We never heard of anyone getting sick at any time on our stay. I Thank All the Resort Staff and Workers for giving us a Wonderful Time while we were there. John & Maureen Reid.

Ocean Coral and Turquesa: Ocean Coral & Torquesa

I really wish we were told about how bad the seaweed is on the beach. I'm not a pool person and had stated that we were looking for a place where we could swim in the ocean. The water was warm and the waves were gentle but we had to wade through the seaweed before we could even get in. The water looked brownish, not turquoise. Other than that the resort was good. The food was pretty good, the drinks were not great but I got over it lol and the staff were wonderful. Special shout out to Teresa on [... read more] the beach and Oscar at Villa Marina.

Riu Caribe Cancun: Riu Caribe Cancun

I really enjoy this resort, however the mini fridge service for beverages was never changed in our 8 day visit, which it states it will be filled every two days. This is mainly a concern because of the water. The staff is usually very thoughtful, so the no water refill was odd.

Ocean Coral and Turquesa: Awesome resort!

The resort was awesome, very clean, food was very good and the staff was very nice! I would definitely recommend this resort! The rooms were always cleaned promptly and the night shows/entertainment was amazing as well!

Ocean Coral and Turquesa: Really nice hotel !

Very clean and well kept grounds , rooms and lobby . Pools are beautiful and lots of room for anyone . Would recommended privelege club as club area is nice and beach area great . Lots of a la cartes , buffet good and Mike’s coffee super! Wonderful staff made for a great time!

Ocean Coral and Turquesa: Great resort.

The resort was very clean and well matained. The food and staff were excellent. Only complaint was the amount of seaweed and the smell of it. Water was very murky and not tourqouis. They finally gave up on cleaning it. Lovely patio.

Akumal Bay Beach and Spa Resort: Family fun!

We loved the resort. A little bigger and busier than the last time we were there but still a fantastic experience from the staff and the snorkeling. We only wished there was less public smoking. The food was great and service was above and beyond other trips south. The staff : Wilbur, Mario, German, Liliana, Marcelo, Yeni, Noemi, Clemente, Marbella, Jose, Ariana, Paulina, Arrieta, Oscar, Arial, Karina, Oliver, Cornilo, Abraham, Manuel, Alejonra, Cristian, Yaneli, Patricia, and Amilcar, were all [... read more] 5 star employees. The cleaning and maintenance staff were also top notch.

Hotel Xcaret Mexico: Best vacation EVER!!

The service was exceptional! Staff always ready to serve with a big smile on their faces! A special thank you to Daniella at the Viento building! She was the best! Beach chairs were always in excess, never once did we have to get up early to reserve. Parks were very good and we had lots of fun at all of them. My only complaint is that we are not there now:(

Bahia Principe Explore Akumal: Amazing vacation!

This resort is absolutely fantastic! The grounds are kept so clean and maintained. Food and service was fantastic and the adults only infinity pool is the cherry on the cake! Rooms are a little outdated but they are kept clean and mini fridge always restocked. 24 hour room service is a must try! 5 stars! Thank you trip central

Ocean Riviera Paradise: Better than I had expected!

From the moment we arrived at Ocean Riviera Paradise, everything was perfect. One of our two rooms was ready early so we did not have to wait to change clothes or anything. The staff were awesome and always happy to see us. Booking excursions was so easy and they always had great deals. By day 4 or 5 my group had a chat about what we did or didnt like about the resort. We decided that we wouldn't change a thing. Despite the few negative reviews, we weren't approached even once about timeshares o [... read more]r priveledge. All in all it was a great trip and an excellent deal. 5/5 on all aspects.

Blue Bay Grand Esmeralda: Great Resort and Vacation

The rooms were really nice and clean and the beds were comfy. The food was really good. The resort itself is massive and kudos to the shuttle drivers who do their best to get guests to a from where they need to be. Service is really good at the buffets. A la carte restaurants were good with special mention for the French restaurant which was excellent.