El Dorado Seaside Palms: Lovely resort

We had a great time. Our room was spacious including a large balcony. The staff were so friendly with everyone always saying hola. We enjoyed the nightly entertainment, the food was delicious and the bartenders were great at their jobs.

Hotel Xcaret Mexico: Spectacular Resort, Amenities, and Staff

The Hotel Xcaret is so unique and innovative, I don't think there is any other place in the world like this. It is an ultramodern resort that is architecturally designed to resemble Mayan ruins. Mexican art and culture is displayed with pride, and design elements are classy and sophisticated. The resort uses the natural beauty of Mexico to create a wonderous place where guests can meander down paths, through caves, and over bridges to islands in the lagoons and river. Guests can kayak and paddle [... read more] board up the river and past cliffs, numerous islands, and waterslides hidden in the rocks. The beautiful beach has a swimming area, but has been left mostly natural and wild. Included in your vacation is entrance to multiple adventure parks, historical tours, and activities, so one can be extremely busy or just laze by the beautiful pools and lagoons around the resort if so desired. There are so many peaceful and scenic places to lounge that one can always find a perfect spot. There is no "towel game" here, and always available loungers near the pool, lagoons, or beach. The rooms are all modern and beautiful, and each has its own pretty and unique view. There are multiple places with USB ports (even the balcony), and an AC and lighting system in the room is controlled from the bedside. The cuisine is excellent and each a la carte restaurant, buffet, or snack bar has its own unique decor and ambience. We really liked the sushi bar, the chefs were creative geniuses. The bar service is exceptional and creative as well. Choose your favourite liquor and have them use their mixology expertise to concoct an innovative new cocktail. The place is amazing, but it really was the staff that make the vacation unforgettable. Each and every employee we encountered was gracious, friendly, and sincere. We accidentally left our safe open, and it was never touched even though the maid and towel service had been in the room. Now that is integrity. The human element can make or break a resort, and this resort has extremely dedicated and caring people working there. Hotel Xcaret has set the bar really high, and we will definitely return.

Bahia Principe Escape Sian Ka'an: A Great Place for a Honeymoon

My wife and I enjoyed a wonderful honeymoon vacation at the Sian Ka'an from May 1st to May 15th. Our check in was very quick and having requested a quiet, and private room, we received what we asked for, a penthouse suite in building 17. It's at the very far end of the resort behind the activity pool so there is a nice walk back to the main lobby and restaurants. Lot's of stair climbing as well since the penthouse suite is on the third floor so prepare to get your exercise if you choose a roo [... read more]m here. Most of the rooms seem to be quite private and we probably could have taken a room a little closer to the lobby but we have no complaints. Our room was very large with a hot tub and lounge chairs and we enjoyed being up there in the evening watching the stars. The resort has 4 pools. Three of them are close to the Cenote 24 hour snack bar where you can get a delicious lunch, buffet style. The other pool is a whirlpool with a sushi bar next to it. We didn't spend much time at the pools during our stay since the weather was very hot with little breeze. The beach was much nicer with a cooling breeze always coming off the ocean. We tried many of the restaurants since Sian Ka'an guests have all inclusive privileges at all the other resorts as well, the Coba, Akumal and Tulum. The food was very good at every restaurant. We are active people so we were off the resort for most of each day, only to return in the evening for dinner or to take a shuttle to a restaurant at another resort. We alternated our days by taking an excursion one day and relaxing at the beach the next day. There are many great excursions you can take. Since it is an adults only resort it is generally very quiet except at the activity pool and the lobby where there is entertainment in the evening. We never stayed for the entertainment but returned to our room after dinner so we could go to sleep early and get up early to make the most of the day. The majority of guests appeared to be in their 40's right up to people in their 80's with a handful of younger couples in their 20's and 30's. There were many Canadians as well as people from the UK and some Americans. I have to say that overall the service is outstanding at this resort, very respectful, friendly and hard working. They really do go out of their way to please their guests. Since it was our honeymoon we had a private dinner on the beach arranged for us. We really enjoyed it and we're treated superbly. We found this hotel to be a first rate location for a romantic vacation. You should be aware that this resort is not directly on the beach but a 10 shuttle drive will get you there easily. We really are beach bums though so we are not sure if we would return to this resort in the future. We are not ones to be sitting around the pool every day. Our next resort will probably be smaller with a room close to the beach but don't let that deter you. If you are looking for a beautiful resort with lush vegetation with an ambiance of elegance and style then you can't go wrong with the Sian Ka'an. Pros 1. Service in the restaurants, bars and drivers and excursion staff as well as house keeping. 2. Food in all restaurants. 3. Beauty of the resort - lush vegetation, colourful birds and wildlife. 4. Room 5. Weather - Sunny and hot 12 days in a row with little rain except for the last 3 days with only periodic downpours but still lots of sun. 6. Excursions - too many to count - lots to choose from. 7. Shuttle Service to the beach and other resorts - excellent with very little wait time. Cons 1. Concierge - hit and miss. We like to have coffee in the morning in our room. They took our coffee cups after the first morning and never replaced them after asking them to do so several times. Finally we just grabbed some from the lobby. Sugar and coffee mate never replaced. Had to ask for it. My wife likes cream in her coffee and they had none even in the restaurants, only milk. We requested the honeymoon package and we didn't get it until two days after we got there. Not sure what happened. 2. Butler - non existent. We never met him although we did ask to have the hot tub ready a couple of evenings and it was. 3. Beach - the sand portion is beautiful with white powdery sand and it's long and wide. The incredible amount of seaweed though spoiled it. They work all day trying to remove it but it still comes in. The whole length of the beach had piles at least 2 - 3 feet high. By the second week it seemed somewhat better but swimming in the water you will find seaweed floating everywhere while you swim so I have to say it was the worst beach I've seen because of the seaweed but it would be beautiful if there wasn't any, or very little seaweed. 4. Sian Ka'an Adults Only Beach - always crowded but we could always find a palapa but not in the location we would prefer. There's supposed to be waiter service on the beach. We would be served maybe once in the morning when we first got there but the waiter would never come back for the rest of the day. Not good. Also there was no place to get lunch. There was a snack bar close by that was only open for 1 hour from 1 pm to 2 pm. so if you missed it you were out of luck. Akumal Adults Only beach was much better, quieter, easier to get a palapa and a nice infinity pool to swim in that was more refreshing than any other pool that we found. Great beach waiter service compared to Sian Ka'an beach. Very good at coming back regularly to take drink orders. 5. Pool Chair Availability - Almost non existent at Sian Ka'an pools unless you get up real early to get a chair. We gave up on the pools except for a quick swim.

Finest Playa Mujeres by Excellence Group: No worries ...

A wonderful spot to celebrate - in our case, our 50th anniversary with our daughter, son-in-law and grandchildren. Whatever we needed was there, in some cases before we even knew we needed it ... like coconut water on the beach late in the afternoon. No worries about what or when we were going to eat, drink, sail, swim, snorkel, SUP, kayak ... or just nap on the couch on our top floor deck.

Riu Dunamar: Beautiful Resort !

The Grounds were so well kept people were out every day doing lawn work and maintenance. The BBQ by the one swim up bar was so good. Steak, Chicken, Burgers, Hot Dogs, Rice and fresh tacos daily you didn't even need to go into the lunch buffet. The main buffet was so delicious and never had to line up such a variety of food. Every thing was within walking distance but I would suggest getting ground zero if you have mobility issues because it is 4 floors and 80 steps to the top they have elevator [... read more]s but only one on each end of the hotel so the walk through the halls could be very long. The rooms were extremely fresh and new very clean. The day time entertainment was good by the party pool ( Renee is the BEST Bartender ) but they need to work on the night time entertainment. We never tried the Ala Cartes because the buffet was so good. The sports bar is also very nice food all day/night and large TV's with computers to use. they have a courtesy room to change in by the sports bar until you get your room or if you have a late flight you can shower before you leave. We Loved everything about this resort and we will definitely return. We do Love the Riu experience.

Barcelo Maya Colonial: Great resort

Good size,a lot to offer,amazing gym with great personnel. We been to this resort a few times and will come back. The restaurants are pretty good and we are thankful to the waiters for introducing us to the complere process of making Spanish and Mexican coffee. Service can get challenging on the busy months so we recommend more personnel during those periods. Such as bar pools,reception and restaurants. We are patient people others might not be.Overall a good experience .

Le Reve Hotel and Spa: Perfect Rest

I recently spent 4 nights at Le Reve Hotel and Spa with my husband and two kids age 8 & 5; It was just what we needed for our short getaway. The resort is small and quiet, The rooms were clean and comfy, the pool was great and had fantastic views of the ocean! The food at the restaurant and snack bar were fresh and tasty, lots of variety to please us all. The staff were friendly and made us feel very welcomed and comfortable!

Grand Sunset Princess: Great resort

The food was great and staying at the Platinum club made the experience more enjoyable this time round. Everything was more convenient ie transportation, close to the beach, private pool.It was great.

Bahia Principe Explore Coba: 40th Birthday

Clean, great food, welcoming staff. I had a blast! Entertainment staff kept the party going! Shows in the theatre we’re awesome! Great place for families and adults. Definitely going back ASAP! Huge resort with lots to do, even in a budget.

Riu Flamingos: Friendly Resort

This is the second time I have been to this hotel. The staff are all amazing and the hotel grounds are stunning. Rooms are OK, pools are great and the food is varied. Air conditioning is great in the rooms and there is also a fan which is all I used most nights. The only negative point was the hotel was three-quarters filled with Mexican/Spanish speaking clients and the Canadians and US clients felt very outnumbered.

Secrets Maroma Beach Riviera Cancun: Amazing

We spent 2 weeks recently at Secrets Maroma in Mexico and we can easily say it was one of the best travel experiences either of have ever experienced. From the time we arrived at the resort, we were greeted and treated with nothing but a welcoming professionalism. The resort itself is beautiful and the grounds are kept meticulously clean. We had an ocean view room on the 4th floor in building 22, and our concierge, Margarita was outstanding. Anything we wanted or needed, Margarita would take c [... read more]are of for us right away. Our safe in our room had stopped working for some unknown reason. One call to Margarita and there was some knocking on our door with 10 minutes for fix the problem. She also arranged special dinner reservations for the chefs table at both El Patio and Portafino's. Both were exceptional 5 course meals that were not on the regular menus and the chef personally presented us with each dish he specially prepared for this! A great dining experience! Also, a big shout out to Edgar at the breakfast buffet for his friendly professionalism! If you need or want anything on his watch, he's the man that makes it happen! We were on the resort for 2 full weeks and really didn't feel the need at all to leave the resort to be entertained. However, we did go into Playa Del Carmen for one afternoon. We went by taxi for $50 USD round trip. Our driver dropped us off and offered to pick us up. He said we could pay him only when we returned to the resort. The beach is among the best beaches we've seen in the Caribbean. For a few days there was a seaweed problem and the grounds people were trying to clear it but mother nature just wouldn't let up. But after a few days, the seaweed just seemed to disappear and the beach was clear of it once again. We spent our days split between the beach and the pool later in the afternoon. oh and shout out to Bernadine, the beach waitress who kept us well hydrated! WiFi was available everywhere, even on the beach which allowed us to use our spotify account for music on the beach! Overall, it was just a fantastic experience, from the accommodations, the food, the drinks, everything! We talked about our stay on the flight home and neither one of us could find anything that was not up to par that we could mention here! Hats off to the staff at Secrets Maroma for a truly great vacation experience!

Bahia Principe Explore Akumal: Great Vacation

The resort is about 1.5 hours from the airport. The resort was beautiful, food was great. We tried several a la carte restaurants, Fruitas del Mar, Le Gourmet and Mexican (at Tulum) and they were all excellent. The staff go out of their way to make sure you have what you need/want. Always saying hello with a smile. We went to the dinner and show for Feista at the Hacienda and it was excellent. We also took the trip to the jewellery and tequila factory and then into Playa del Carmen, it was [... read more] a great outing provided by the resort at no charge. Thank you for all the great hospitality provided by Bahia.

Barcelo Maya Colonial: Great resort

Large property with lots of amenities. Lots of restaurants and bars. Rooms are spacious. Friendly, helpful staff. Lots to do, fitness center is good. Entertainment every night, kids activities also available.

Riu Palace Cabo San Lucas: Will never go to any other resort EVER!

Been to Jamaica, DR, Cuba and this resort, city, food, hospitality, cleanliness, people, safety, fun, parties were out of this world! I will never go to another resort EVER again because I had the time of my life in Los Cabos/Riu Palace is truly a palace! Food is amazing, resort pools were great, only downfall is that u cant swim in the ocean but other than that! 5 stars +!! Highly recommend!

Fiesta Americana Puerto Vallarta: Second visit, there will be a third

We love this resort. Rooms are very clean, staff is exceptional and the location is excellent. Just keep in mind that if you go off peak season and the resort is quiet, they reduce buffet service to a couple of theme nights a week for dinner and closed for dinner otherwise. They do have a la carte restaurants but only 3 so it gets a bit stale.

Bahia Principe Explore Akumal: Amazing resort!

Resort is very busy, 100% occupancy. They didn't have a room with king bed. Had to take a room with 2 double beds. Offered to move me to a room with king bed when available (3 days). Other than that the place has been amazing. Food is good. Staff are wonderful. Resort is cool and breezy. Great view of the water. The complex is huge with plenty to do.

Bahia Principe Explore Tulum: The Good, The Bad, The Ugly

We stayed at Bahia Principe Tulum May 7th to the 14th. All in all we had a great vacation, however it wasn’t to our expectations. I’ll break it down into sections for you. Beach: The beach was beautiful, the maintenance guys works extremely hard all hour of day and night to try and maintaine the seaweed issue, however no fault to the resort but the beach was un-swimable. The seaweed was meters deep and as quickly as it was being removed, more was coming in. The unfortunate problem wa [... read more]s where they were housing the seaweed caused an amazing disgusting smell around the pool area where the dolphins are. Dolphins on resort: I have to say I had/have a huge issue with the environment these dolphins are living in, its an old small pool which isn’t enough space for them to naturally be happy. The resort really pushes the dolphin swim which seemed to be more of a show an tell. I couldn’t in my right mind support the exhibit, however the kids wanted to watch the show and I reluctantly agreed. To my surprise, the dolphins appeared to be very healthy (in my non professional opinion) their colour was beautiful, temperment was happy and over all treatment from trainers was extremely gentle. Food: Well I am not a picky eater by any means, and I enjoy trying new things. I have to admit the food at this resort was particularly disappointing. I feel they needed to offer more fresh fish/meat/poultry gril stations instead of everything being precooked and placed in warmers. The selection in the buffet was less then appealing, and always empty treys. A la carts: Good luck booking them, we were really hoping to secure 3 reservations and unfortunately we were unable to get any. I’m not sure what the process is to reserving prior to arriving at the resort, but if you wait until you arrive be prepared to eat at the buffets. Very disappointed with this factor Drinks: Never had any consistency, you could order the same drink from the same server or multiple servers and it was never the same. The over poor alcohol way too much (I’m sure its okay for some) however, they should over upon consumer request. Tulum/Coba/Akumal: The resort us huge, having three resort linked together. Tulum is definitely the PARTY resort, if your travelling with children I would recommend Coba as it is definitely more family oriented but still offering plenty of entertainment for all ages. (The buffet was also much better at Coba then Tulum) To my understanding Tulum is the oldest resort out of the three and is definitely noticeable. Akumal is privat club and absolutely stunning, if you have the $$$ I would go here. Coba, is more updated then Tulum and the staff seem friendlier. Entertainment: All entertainment guys were awesome, however you can tell they are over worked. By the evening entertainement you had to wonder if they had slept. They are amazing talented members of the team, I felt bad for them more then anything as they must be doing 15 - 16 hour days easily. Pools: All good, well maintained. Nothing really to review here, all was good. Rooms: We stayed in Tulum the rooms where small, smelt very muggy which I’m sure is to do with the environment. There is a dresser in each room with 3 drawers, so I wouldn’t over pack unless you want to live out of your suitcase for the week. There was a closet there from most clothes to be hanged however travelling as a family space was very limited. Staff: I have to say I was shocked with the staff, apart from a selected few (Luis serving staff at buffet, Romario mini bar) everyone came across miserable. They didn’t care to talk to you, especially omlet station it wouldn’t hurt to crack a smile on occasion, I felt giving her my order was a huge inconvenience. We normally tip very well, and I have to say I wasn’t encourage to do it because of their attitude Excursion: We did the Tulum ruins / Xel-Ha I would highly recommend both these excursions, we did them both on the same day and booked them thru West Jet. Absolutely amazing expierence, and a must do!

Ocean Riviera Paradise: Great resort

The hotel was very clean and big. All the restaurants were nice and the staffs were very friendly. We enjoyed the shows each night at the theatre. We recommend the Sakura restaurant. The cooking show was very fun to watch

Bahia Principe Explore Coba: Amazing family vacation

This was our second time here at coba.still have nothing bad to say about this resort.still as good as it was last time we went.going back again next May.only thing was the water at beach was crapy this time but no fault of the resort.just mother nature

Iberostar Waves Paraiso Beach: Almost perfect resort

It's a beautiful resort with lots of lush tropical greenery, exotic birds, swimming pools and fountains. All buildings in the resort are neatly incorporated in the environment, both exterior and interior design of the main lobby and restaurants are really amazing. The rooms are spacious, clean and pleasant. The hotel staff is friendly and the service they provide is impeccable. On the flip side, the food was not always that great, a blemish in the overall very good impression. Also there w [... read more]as a lack of shuttle vehicles to transport you to and from the beach.