Everything about this resort exceeded our expectations. The design and layout is very well planned. The food in particular was excellent. The Steak and Asian restaurants were our favourites. Will definitely plan to go back.
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Tjrammer -
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Hotel Xcaret Mexico: Beyond fabulous
The hotel, food, excursions and staff were beyond any five star that I have been too. Six parks included with the all inclusive is unheard of but this resort offers this. I am a very busy and active person and was only able to go to two of the parks to complete everything that was offered. Definitely need more than a week to see everything.
The rooms were beautiful and very high tech. The staff cleaned the rooms daily and stocked the fridge daily.
Everything was seamless from being picked[... read more] up at the airport to your final day there.
I can never say enough about this amazing resort. Any type of food you wanted was there and exceptional.
I highly recommend this resort and will be returning.
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Jean -
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Royalton Hideaway Riviera Cancun: Impressive
No complains except for the inconsistent maid service. We only had turn down service one night and our last day got no service at all. The wifi was mediocre but I was not on vacation to use the Internet so not a big deal. The food was amazing and the wait staff could not have been more helpful. Better entertainment than I have seen on most resorts.
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Matricz007 -
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Riu Palace Cabo San Lucas: This will be the first all inclusive I plan to go back to!
The hotel was very clean, from the pool to the dining area. My room was always stocked and organized.
Riu Palace supports a mixed crowd, from couples to singles and everything in between.
Have fun :)
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Private -
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Ocean Riviera Paradise: LOVED IT!!
The Resort was absolutely amazing. The entire facility was spotless not a bug to be found and the restaurant/lobby washrooms were extremely clean. Our room was beautiful and the water pressure and hot water in the shower were fabulous. The food was delicious!!!!!! Our favorite restaurant was probably the Italian. It's a must. I can't say enough about how great and friendly the service was. And there are soooo many amenities (bowling, ice cream bar, coffee shop, casino, gym, spa, sports bar,[... read more] shops, theater) and everything is air conditioned and inside with closed doors (no annoying flies!!!).
Our only disappointment was the beach....unfortunately. There were lots of chairs and the beach was nice and sandy but when entering the ocean there was only one accessible area with no large rocks or sharp coral. You just had to be very careful. Didn't stop us from enjoying the ocean everyday. The seaweed was plentiful but it was also very breezy when we were there so you can't control that.
We will most definitely return!!
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Private -
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Bahia Principe Explore Akumal: Perfect Vacation
The entire trip from Leaving Edmonton to arriving back seven days later went perfectly. We have absolutely no complaints and would definitely book with Tripcentral and Air Transat again. Great vacation.
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TinaT -
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Royalton Hideaway Riviera Cancun: A Piece of Paradise!
Amazing resort! Exceptional food options, entertainment and friendly staff. Room was beautiful but unfortunately got a view of construction however you couldn’t hear it when the doors were shut. Pools were great as was the beach minus a bit of unavoidable seaweed. Note: Beware of “Membership Presentstionâ€
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Rick -
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Grand Oasis Sens: Great resort
Other than having to wait for our room, we got in at 9 am, I have no complaints, the food was awesome, everything clean everywhere you looked, staff were friendly, and did not seem to look for tips, got served quickly and politely, at all bars and restraints, amazing views from the pool.
Food was amazing, only went to the buffet for breakfast, no need for reservations other than the Sakura, book early if you want to eat there.
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Private -
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Riu Dunamar: Another great Riu Hotel
This was my second trip here. I went February and also in May. This was my 10th time to a Riu, so you know I like this chain. This place is less than a year old so it's still very new and fresh and clean.
The things that draw me to a resort are the beach and the restaurants. Riu Dunamar has a great beach with lots of shady palms and lots of beach chairs. You won't have any trouble finding a spot.
The restaurants were all very good. I've been to all the ala cartes there but honestly[... read more], other than the gourmet Kulinarium restaurant, the buffet it pretty much as good as any of them. There is lots of choice and it's all pretty good.
The Riu is the first resort on Playa Mujeres so you are alone out there, which is nice. There are no beach vendors, (yet) because there are not enough people there to sell to. Just this one hotel. A Riu Palace is being built right next door, due in November i think, but other than that, you can walk the beach for a mile in each direction and not see another resort.
There is also a huge water slide facility (6 adult slides) plus a kiddies section which is included and is right on the hotel grounds. I'm 59 and I had a blast on them!
There were people of all ages there. Lots of good music and partying is available. Even a foam party at one of the pools.
I'll definitely be back. I'd recommend this place to anyone.
It's a 45 minute transport ride from the airport.
The price was very good for both times I went to this resort but I expect it will rise as the place becomes more popular.
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Private -
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Sandos Caracol Nature Resort and Water Park: Family with 2 kids
We’ve been to many resorts in the area. There is lots for kids to do but there’s lots of mosquitoes due to it being in the jungle. Food was just okay. We liked that there was a quiet pool for us to do some relaxing. Shows are good. Rocky beach in water. Probably would not return.
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Niv40 -
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Grand Sunset Princess: Awesome first time experience!
For what I did know about resorts, this one was awesome. All the way from the bedroom, to beaches and excursions. Clean, fun, and lots to do. Awesome little casino, and sports bar also. Must see coco bongo club.
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Shareliz -
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Oleo Cancun Playa: Great resort...loved it!
The resort has so much to offer to couples looking to have a relaxing time away from everyday life. Top notch servers are there to bring you drinks and food whether you are poolside or on the beach. Shade can be found under beach tents and pool umbrellas. There is low key respectful entertainment and the restaurants have something to offer everyone. If you must keep yourself plugged in to the real world, the free WiFi is excellent throughout the resort. Although not much of a resort for kids, yo[... read more]u will surely find couples relaxing here ... keeping it real. â¤ï¸
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Private -
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Riu Dunamar: Excellent Resort
Easy access to restaurants, lobby, beach, great food, friendly staff, clean rooms, fast check in and check out, calm ocean, only complaint would be lots of seaweed in the water. the entertainment is lacking a little bit.
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Private -
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Sheraton Buganvilias Puerto Vallarta Hotel: Good resort in a great location!
The hotel itself is great! Clean, friendly staff, and good pools with tons of sunshine.
The location for walking into old town PV is its highlight for sure. Easy stroll into town with lots to do.
This resort has quite a bit of construction still on the go. Our travel site seemed to indicate this was over. Two floors (at least) were gutted and under works. Which means lots of loud banging, drilling and noise. Starts around 8 or 9 am, last throughout the day. Makes relaxing the by the[... read more] pool or sleeping in quite irritating. We had a Sun Terrace room and the crews were banging new pergolas above our heads to make us up every day.
Beach is not worth it at all. Rocky, sharp rocks or urchins in the water make this a no go in my opinion.
Food was decent. Gaviotas is a welcome surprise for a nice formal dinner. Buffet isn't much special. Pizzas by the pool at Pergola were the way to go for a decent lunch. Great staff!
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Alanna -
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Bahia Principe Explore Akumal: Rocky start but all turned out well in the end!
In advance, sorry for the long review!
I visited this resort from May 5th through 12th, with my fiancee.
Check-In: We had booked a deluxe junior suite, which is located in the adult only block of rooms. When we checked in we noticed our building location was not even close to that block of rooms. The young man checking us in was not upfront about it. We eventually were able to speak to a manager and that type of room was not available. She originally said they *may* have one available the[... read more] next day. We were upset because it was a higher cost for that room type. She did say she would provide a credit that could be used at the spa or lobby shop, which to me isn't really a great solution. I will add, it also seemed as though she was hoping we'd stay in the first room, commenting a lot find the regular room just fine. Frustrating response, in my opinion. We were able to switch the next day, though it was a bit of an inconvenience because we had to carry around passports and wallets and what not in between giving up our first room and the second.
Rooms: Very clean, stocked well. Cleaned well daily, except one day I left the towels on the floor because they were getting smelly. This, according to a sign in the bathroom, signifies to please switch them for fresh ones. They were simply hung back up. I did like having a little snack of a bag of chips in the room if you didn't feel like going to the snack bar. Butler service was excellent, they made sure to have our issues with the AC and shower draining dealt with well and quickly.
Buffet: Excellent variety in the main buffet! I am not gluten free but noticed they had gluten free options, as well as many vegetarian options, we never went hungry. I will say Los Corales, which is breakfast/lunch buffet in the adult only area, had far less options, and had slower service. Still wasn't bad, though. The main buffet does get busy at lunch time, I feel like people from Sian Ka'an (which is far away) come there for lunch. I was under the impression we could only use the buffets on our own resorts, but I could be wrong. 24 hour snack bar had a decent selection.
A La Cartes: Arlequin is EXCELLENT. Also went to Cozumel and Mikado on Coba which were good. I will note that a table near us at Arlequin had someone gluten free and they provided wonderful service and had many options for her. Side note, if you book your a la cartes on the app, go to the PR desk to get the tickets printed out. It makes it easier when you get to the restaurant. Also, if you email the resort ahead of time (info on the Bahia website), you can book your a la cartes within 2 weeks of your stay!
Pool: Found them very clean however the two family pools had very limited shaded spots. Could use a few more umbrellas. There were the most activities and music at the main pool near the lobby. The adult only pool is a little more calm. There are a lot of shaded spots but if you want them, get there by 6am. I will note that the staff do enforce the adult only factor, contrary to some reviews I've seen.
Beach: Plenty of chairs in the shade near the infinity pool beach area, however that is not the best part of the beach for swimming. The main beach area is best, and also has the most acitivies like yoga, zumba and water aerobics. If you want a very soft beach and a large/deep swimming area, this will not be the beach for you. Also, I noticed it was red flag almost every day even though the waters were quite calm. Not sure if they just didn't change it, because many were out in kayaks and catamarans. Decent snorkeling, I saw many fish, a crab and some squid in the adult only beach area. I am all about the beach at an all-inclusive, and unfortunately the beach is the only reason I wouldn't return to this resort.
Bars: Excellent!! There are many around. Servers around the pools and beach (they may just be in the adult only area, I'm not sure) were wonderful, and almost any drink you could name the bartenders could make it. Great quality alcohol and drinks are definitely not watered down.
Entertainment: The nightly shows were great, particularly the Michael Jackson Shows. I also recommend the Mexican Fiesta night up at La Hacienda (the main village area for all 4 resorts) which happens every Thursday, though you do have to pay 18 USD each. Can't speak to the disco, I was always too exhausted by 11:30 to go! I found it was mostly couples, weddings and family groups, and was lively but not really a party crowd, in case that's what you may be looking for!
Resort overall: Very clean and well maintained. You will see iguanas, coatis and agoutis. Loved seeing them, and don't worry, they certainly don't bother anyone. Compared to the Bahia property in Punta Cana I found this one more spread out and therefore less conducive to walking, but with frequent trolley service and informative maps it was no issue. Just know, this is A LARGE property! I like large resorts personally but I know many don't. You could easily stay on Akumal, but I like seeing the other resorts and the main village area. Compared to the stall and shop sales people in Punta Cana, these people are not pushy AT ALL! It is a very comfortable environment.
Safety: There are many security guards, and they check who comes in and goes out thoroughly. I know there are a lot of reports about safety in Mexico but I felt safer here than in Punta Cana. We did two excursions and felt very safe with them as well!
Other: I spoke with PR at the resort about my fiancees birthday while we were there. They put a banner up on the door with balloons and put sparkling wine and chocolates in the room! All in all, the service is excellent and I did not find the staff expected tips at all. If your Spanish is rusty, I found 99% of the staff were fluent in English and many fluent in french.
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KelleyD -
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Ocean Coral Riviera Cancun: Beautiful resort
The staff were very friendly and accomodating. The grounds were beautiful and extremely clean. The restaurants were clean and the food was pretty good. The japanese restaurant was a great show so don't miss it. There was great entertainment every night.
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Sharon -
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Akumal Bay Beach and Spa Resort: Amazing place
This hotel was top of the line. They had an extremely inviting staff, clean atmosphere, an excellent location, delicious food, which overall left us with an unfortgettable experience. We will be back here for sure!
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Private -
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Ocean Maya Royale: A Winner!
We just returned from our 4th stay at Ocean Maya Royale, which is a clear indication of what we think of this resort. There are so many things we like about it. The size is perfect, easily manageable on foot. As older adults we appreciate the fact that there are no children. The grounds are beautifully kept and we liked the wildlife: deer, coatis, racoons, as well as the many and colourful birds.
We found our room very comfortable and always spotlessly clean, and anything we requested (such [... read more]as a rubber mat for the shower) was promptly delivered. Both pools are well maintained, and while we didn't use the "party pool" ourselves, preferring the larger, quieter areas, we could see that it was popular with a lot of guests, enjoying a lively good time. As for the beach, there was hardly any seaweed, thanks to the workers down there, and there was good access for walking and swimming in the ocean.
Food is an important part of any holiday, and the Ocean Maya Royal did not disappoint. The main dining room, La Hacienda, offers an amazing variety of choices at every meal, something to suit every taste. We especially liked the two dinners we ate at The Blue Moon. We were really impressed by the quality of the food there, as well as the excellent service. La Dolce Vita was very good too, and we also liked the Mexican dinner at El Charro.
We cannot say enough about the staff in general. Everyone we encountered was friendly, courteous and helpful, cheerful, smiling and so hard-working! It seems their mantra is "Todo bien?", and it always was, muy bien. We would like to mention and thank some of the people who stood out for us: Sara Lopez in the Privilege Office, Agustin Lopez at the beach, Jorge Casanova and the team at The Blue Moon, Vicente and Manual and Adrian in La Hacienda. You all, along with your colleagues, made our stay very special.
Would we return to the Ocean Maya Royal? Absolutely!
Would we recommend it to others? Definitely!
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Dvollmer -
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Ocean Coral Riviera Cancun: Best resort we have been too!
This resort is a clean friendly resort. There attention to detail and desire to make your vacation enjoyable is their priority. We loved the pool drink service and Abel was amazing! We will be going back! H10 resorts knows how to give you a great holiday!
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Ray & Sharon Chambers -
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Marival Emotions Resort and Suites Riviera Nayarit: Amazing Resort - excellent staff, 5 restaurants; entertainment in the evening, adult pool
Have been going to this resort for over 20 years & each year it gets better. Staff bend over backwards to meet your every need - in particular Gina,Leo, Oscar ,Dalia, Judith, Jorge, Christian and Reggie to name but a few. We have met marvellous people from all over Canada and the U.S. that come back year after year as well - considering all the different resorts that are available this speaks volumes for the resort.
The 5 restaurants are excellent and provide a good variety of food with the [... read more]Italian being top notch and the new maitre de is very accommodating. We recommend this hotel to all our friends and familt