Iberostar Selection Paraiso Lindo: Best resort ever.

Iberostar always does things right, from the food to the grounds and the entertainment. This resort is great and you have the ability to use 2 of the connected iberostar resorts as well. Iberostar always seems to deliver the best bang for your buck. We will be going backs soon and hopefully bringing many other friends with us.

Grand Sirenis Riviera Maya: Loved it!

Had a great vaca last week at the Grand Sirenis! Perfect weather,amazing food at the buffet and a la carte restaurants as well, wonderful service and clean resort. This resort is quite spread out but didn't hurt to walk a bit and shuttle service was available as well. My 7 yr.old granddaughter found lots to do at the kids club. Only down side was the beach, not as sandy as some in this area, but we knew going in that it was in a cove of coral rock, which was better for snorkelling! Lots o [... read more]f chairs at the beach and around the pools, and they didn't run short of fresh towels! Oh, and lots of bacon at breakfast buffet!! Many thanks to Karol from trip central!

Bahia Principe Escape Sian Ka'an: Amazing resort :)

Our trip to hotel Sian Kaan was incredible. The hotel is amazing to stay in, Coba, Tulum and Akumal do not compare. Being on Sian Kaan (which they cannot enter) and then being on their grounds helped us compare the quality of the two. The experience at Sian Kaan is 5 star. It's private, service is amazing, quality of amenities is immaculate. It was a secret getaway away from the beaches and away from the busy, chaotic and "all over the place" other hotels. Those hotels were not adult only - whic [... read more]h could be why they did not compare to the quality at Sian Kaan. They also were much larger and quality was scarce. Beach service at the private Sian Kaan beach was amazing. Martha was the best host out there every day Tuesday to Sunday. All the other staff (except for the staff that books reservations at restaurants....) Were incredible. Use phone app to book. Go early to beach or pool and reserve spots, every one does it.

Azul Ixtapa Grand Resort: Disappointed

The hotel is very beautiful, but not very relaxing. It's a family resort now... not a place a Canadian couple who doesn't want kids running around at 10pm at the Sports Bar all "sugared up" from the boxes of cereal they take from the buffet. What it amounted to was parents not keeping their children under control. This was extremely disappointing as the resort has many beautiful areas. The "Infinity Pool" should just be called the "Kids Pool" as that's who's in it to the extent that you had a ha [... read more]rd time accessing the pool. And will someone tell me how a kid can stay in the water and not go to the bathroom.... simply answer!!! Lastly in the Sports Bar they had the TV's... now the staff was friendly enough and found CBC so we could watch the hockey playoffs..... only problem was in the same sitting area to watch the game is 4.... count them 4 "fooze-ball" games. the noise and shouting from the locals was bad enough on 1 game but 4.... couldn't enjoy the evening. This hotel has no place for a quite drink and an area to play games in the evening. Too bad nice area.

Grand Oasis Riviera: Family Friendly Resort

Rooms were very clean and maintained daily. The pool for the kids was great for our 1 year old and our 3 year old. They had activities for the kids daily and shows every evening. The food was amazing. Very tasty and lots to go around. They seemed to be slightly understaffed but all the staff were very friendly and willing to help at any time. The showers were steaming hot but still hot enough. The beach had a lot of seaweed when we went but the hotel tried their very best to maintain it. Ov [... read more]erall the hotel was amazing, everything was close, no long walks to any particular area, friendly, well organized, great for families, and we would recommend it to anyone looking for a place in Mexico.

Desire Riviera Maya Pearl Resort: Viva Catalonia Yucatan!

I went to this resort solely for R & R and it did not disappoint. We were in a group of 4 and 2 of us upgraded to Privilege and 2 didn't. This way we all had access to the "privilege" beach & bar. If you are a poolside person then the upgrade for an extra $185 each probably isn't worth it. The beach is lovely white sand and you can snorkel and swim in the clear Caribbean sea right in front of the resort. There are quite a few interesting fish but if you want to swim with the turtles go to Akuma [... read more]l. The food was quite good and the a la carte restaurants were very good. The staff were hard-working and friendly. My only 2 complaints were that sometimes the music was extremely loud poolside and was American rock rather than Mexican music....I like to listen to Latin music while in Mexico. The other complaint is that smoking was allowed in the pool and at the swim-up bars. Most of the guests when we were there were French, Italian, some Mexican and a few Canadians & Americans. Over all a very good value for money resort!

GR Solaris: GR Solaris is very good resort

Hotel is very nice, lot of amenities, entertainment was good, rooms very clean and beautiful ocean view, service very good, staff very polite and friendly. Overall very good experience. The only thing I was not happy about: ocean water was not good for swimming and there was a lot of see weed.

Secrets Puerto Los Cabos Golf & Spa Resort: Lovely vacation!

We absolutely loved our vacation at this hotel. The staff were amazing and so attentive and accommodating. The food was very good (especially the Asian restaurant!). They had plenty of vegetarian options as well. Our room was a swim up ocean view and it was lovely. Quite private with a great view. There was only one main pool, which held a lot of activities. We found it nice in the morning but loud in the afternoons. If we hadn’t had a swim up, I would have found it difficult to relax.  [... read more] We prefer a relaxing vacation, and found it was great. There seemed to be plenty of activities if you wanted to participate. The only downsides to this hotel were that the wedding receptions are quite loud and they seem to be done outside on the grassy areas. Close enough to rooms to be quite annoying with loud music from around 8-10:30pm. However they always seemed to shut it down by then. Overall this didn’t affect us too much, but it wasn’t ideal.

Isla Mujeres Palace: Amazing place

Small resort was important to us. It was exactly what like the pictures, food was fantastic, the staff unbelievable..room was terrific. We arrived for our 40th wedding anniversary and walked into our room which was full of flower petals and wine..very thoughtful

Bahia Principe Escape Sian Ka'an: Fantastic resort

We really enjoyed the resort , food was superb, the hotel was Kept very clean, the grounds were beautiful. The staff was very attentive, friendly and very accommodating when we were unsatisfied with our room . I will most definitely go back to this resort.!

Bahia Principe Explore Coba: Coba 2018

this has been our 5th trip to the Gran Bahia Principe Coba.....the resort is one of our favorites, the staff, the entertainment staff, the grounds, the food....top notch....rooms are large and very accomodating for any size family....a la cartes are worth every booking...make sure you try them all....the main buffet has enough to chose from you do not know where to begin, for breakfast lunch or dinner...good luck....you will not leave hungry at all....the pools are fantastic, atmosphere for ever [... read more]y traveller young or old, and a great area for the kids......the beach is lovely, you can walk for miles, the swimming is great when cleared of seaweed.........and the weather is always sunny....enjoy you will not regret it!!! Roger and Melissa Ernst Digby, Nova Scotia Canada

Ocean Riviera Paradise: Loved this resort!

This resort is beautiful. The grounds are very well manicured the rooms are nice and kept very clean. The food and drinks were delicious. There is lots of variety and selections to choose from. I found the staff to be very friendly and helpful. This has definitely been one of the nicest resorts I’ve stayed at. I would love to go back there again.

Grand Decameron Complex Bucerias Trademark: Great resort!!

This hotel was awesome! This was the 3rd time at the resort and I enjoyed every minute of it! The staff was very friendly and helpful! Enterinament crew did a great job! I would for sure go back to this hotel!

Hyatt Vivid Playa Del Carmen: Excellent resort!

Everything at the Royal Playa Del Carmen was top notch. Super clean, excellent food, friendly professional staff. Beach was beautiful. Pools lovely. Close 2 minute walk to 5th avenue for fun shopping. Highly recommend the Royal PDC!!

El Dorado Seaside Suites: Amazing food and great service.

Hotel has a first class culture trained into their staff. Grounds are beautiful and well kept . Rooms and resort very clean. I will visit Karisma resorts again in the future. Outstanding staff! Food was very delicious, tender , presented well. Ate at most restaurants on the resort. Bartenders were great introduced to new shooters and drinks. Participation team were awesome and entertaining. Night shows were fantastic and kept me highly entertained.

Las Palmas by the Sea: Best price for Value

To all those reading this ..let me tell you first of all that Puerto Vallarta is a beautiful city . Il begin by Air transat staff Local at the airport were quite identifiable amidst the melee of the very trying time share gangs .My family and i wife son and 1 yo g/son were promptly wizzed off to the hotel Las Plamas. Were we well received by friendly stall well dressed as well . in a modern yet rustic reception area .. waiting time max 5 mins then we went o our room . a typical standard  [... read more]room with a nice view of the mountainside back ground. The place is mindblowingly clean the staff is first class always smiling friendly and eager to assist you.. the palapa restaurant is always accommodating and a great variety of food is always available very few repeats the staff there are compared to 5 star they are always neat clean and well spoken.. the entire grounds was spot less not even a dried leaf to be seen pool is great beach was nice not too busy a few vendors legally identifiable. the housekeeping staff was thorough and prompt as we did have the baby.. i had a an issue with the toilet it was fixed in ten minutes . the drinks were really ggod and the sunsets were amazing the city is safe to venture and a lot of local candies etc.I really love love LAs palmas and their staff .they were amazing the ambiance is traditional which was great , they also had a healthy Bar. the bartender Pablo an the security guard Pedro made my experience very memorable. the servers Federico was amazing actually all of them were.. the night entertainment was the ... the overall experience was great .. met some really nice families as well.. I will definitely visit again... thanks Las Palmas staff... cheers

Bahia Principe Explore Coba: Another stay at the Grand Bahia Principe Coba

On my last visit to the Grand Bahia Principe Coba three years ago this resort was stellar, thus the reason I had decided to return for second visit. We had no issues with Trip Central or Air Transit...all employees were very pleasant and helpful. The flight was fine both ways. The bad: My second experience this time was just okay, we noted a lack of care this time...just little things, however, those little things made you feel welcomed last time like towel art, turn down service and little  [... read more]notes left by the cleaner to say thank you for the gratuity and to enjoy our night. When we booked I advised that my Mother was 75 and had mobility issues...we needed a lower floor as there are no elevators in the buildings. I even mentioned it again in an email sent a week prior when reserving our restaurant choices. Without any consideration for an older person having to walk up and down three flights of stairs several times a day, we were assigned a third floor room. I insisted on a lower floor and was told we would need to wait until 4 pm to get into our room which when we did arrive we did not have any of our upgrades. I purchased the golden package same as last time, however, I had to ask for the upgrades like blue towels in room, robes and slippers. I even had to ask for our free bottle of tequila and there wasn't any turn down service provided even after I noted it as being part of the package. The floor in our room was never cleaned during the time we stayed in the room, there was a sticky spot on the floor which remained there until we left. The coffee maker was full of dust. The building corridor and stairs were never swept or mopped, there was the same clump of hair sitting on the stairs for the week. I mentioned this to Daniel and Omar at customer relations and I was told we would have a deep cleaning of our room for two days, however, this didn't happen and there was never any follow up to ensure the work had been done. There really is no way to explain how bad the beach areas are unless you see them for yourself. The smell of dead fish is so strong and the mounds of seaweed are never ending each day along the shore line throughout the whole strip of the resort. We gave up on the beach areas. This of course is not the resorts fault as they are constantly trying to clean up the mess, however, the seaweed just keeps coming on shore on-stop. Who wants to sit in a lounge chair with piles of stinky seaweed all around them while you smell dead fish and a loud bull dosser is puttering in front of you with gas smell...there were bugs flying around while you are trying to relax...it was totally gross. I hope for the resorts sake that this issue clears up soon. If you are a beach lover I don't recommend going to the Mayan area until this issue clears up unless you are a pool person and then there are plenty of pools to satisfy. Playa Del Carmen beach area was worse when we went for the day. The good: We made the best of our vacation even though there were things that were not so great. The resort still has the same great facilities, entertainment and the food is really exceptional. The workers really work hard in all they do...they should be tipped when you feel they have provide a good service as they depend on tips as part of their pay. We especially enjoyed the Kukulcan buffet as they have so much variety and the food is so fresh. Our two favorite restaurants were the Mediterranean and Le Gourmet restaurants. The staff were amazing...a special hello to Angel our server in the Le Gourmet he was so friendly. The only excursion we did during our trip was the jewelry and tequila factory excursion. This is a free trip sponsored by the jewelry company which they take you on a tour of their shop which is stunning and show you their jewelry and wares. There is no pressure to buy although I purchased a gorgeous necklace with a stone that changes colour in different lighting. At the Tequila Factory we sampled many different tequilas...the coconut tequila is the best in our opinion...a must try...I believe it was $48 USD to buy a bottle. The coffee tequila was good too. A special hello goes out to David who assisted us with the tasting he was so friendly and knowledgeable. They take you to both facilities and then to Playa Del Carmen where you have two hours to shop and look around. They pick you up at a designated spot which is a restaurant. The free appetizers offered are so good...there a must try as well. The servers are super friendly. It was so hot outside on the day we went, we tried to stay in the stores as long as we could until the two hours was up. All in all it was a great trip. I think next time I vacation I will try a new resort with a great beach...somewhere new.

Grand Decameron Complex Bucerias Trademark: Great Resort

All amenities required for a fun vacation are provided at the resort. Short walk to Bucerias to experience the local atmosphere. Some improvements for a better experience: Better WiFi access to all parts of the resort, maintenance & cleaning of adjacent Pool/Beach-Bar bathrooms.

Barcelo Maya Colonial: Huge Resort

This is a great resort with lots of things to do and lots of pools to sit at. The beach had a lot of seaweed but if you walked down towards the Caribe/beach hotels you could walk in the Ocean much easier. The food was delicious except for the Italian a la carte restaurant. The rooms were clean and the bathrooms were nicely updated. Mini bar was restocked everyday and the rooms were cleaned in a timely manner. Be aware that it is a very long drive from the airport so keep that in mind when consid [... read more]ering flight times but check-in was quick and smooth. It is also worth noting that there are TONS of kids. The resort is big enough that you can find places to sit that have fewer or no kids but if you are looking for a resort with adults only this is not the one.

Riu Santa Fe: Exceptional resort

Beautiful grounds, pools, rooms, food was fantastic. Stayed in building 4 - central and quiet at night. Activities for all ages. Excursions can be pricey, entrance fees and insurance extra on everything. Kimberlie is a great asset to Tripcentral.