Bahia Principe Escape Runaway Bay: Luxury Bahai Principe Jamaica

Very great experience! Food was great! Everyone was very friendly! Luxury side was definitely cleaner we noticed only downfalls were the mattresses were extremely old and even with the upgraded pkg, some drinks were not included. bud / budlight / corona / redbull, top shelf drinks

Bahia Principe Escape Runaway Bay: Amazing staff, beautiful resort!

We absolutely loved our stay at Bahia. The staff was amazing and took care of us every step of the way. The food was great and the choices were endless with so many restaurants. The entertainment was amazing and we loved every minute of it! We will definitely be going back.

Fun Holiday Beach Resort: So So

Beside the hotel being right by the beach I think it more caters to the elderly, food had no flavor, music again caters to the elderly nothing hip altogether I would give this hotel 4 out of 10 I did enjoy the live entertainment at the other resorts and I like the fact the hotel was not to far from the downtown core

Royalton Hideaway Blue Waters: Beautiful Resort

Royalton White Sands was beautiful, grounds were kept clean, people where very friendly and accommodating. Food was good Ocean was amazing, not very big it was very nice. You could walk quite a bit on the shore line. Water slides were fun only 2 open at a time not enough life guards. You will enjoy your stay. Very satisfied, will diffinetly return.

Catalonia Montego Bay: Pleasantly surprised!

This resort was way better than expected! The people working there were so nice and friendly to me and my girl friend. The drinks were amazing! Food was pretty good too. We loved the hut that served burgers & fries. We were mostly worried about the cleanliness of the rooms because of some of the reviews. But everyday our room was cleaned up nice with fresh towels. The resort is clean and bigger than we thought and the little island is so enjoyable. There’s even a space area for adults only. Ov [... read more]erall we loved our experience and will be coming back!

Bahia Principe Explore Jamaica: Great resort

Great customer service, The Knife and Brazillian restaurant were top notch. Seeing as how Appleton Rum is distilled in Jamaica I disagree with the upcharge per drink as it's not top shelf. Found this to be disappointing as it was unexpected.

Riu Negril: Rui Negril Review

Hello , Me and my wife loved this resort as a whole , staff was great to talk and joke with at the bars and restaurants. (Teraka , Olena, Gareth , Mario) They were the stars of our vacation at the bar. truly great. The food was good no matter the buffet , Al a carte , and especially the jerk hut they had daily. Clean everywhere ya went , even the lobby bathrooms. lol I will be planning a group trip to the same resort next year , our groups are usually 20 people , just did one in CUBA the [... read more] November before this. Enjoyed it that much. Our only complaint is the constant delays home with Sunwing , terrible , loading us up over and over on the bus , to the tune of 5 times. Unfortunately , if we don t get compensated from them , we won t use their service again. We usually travel 2 or 3 times a year. Thank you Chris Mailloux and Erica Browne

Grand Decameron Montego Beach: Disappointing Decameron

This was our fourth visit to Royal Decameron, Montego Beach. We did not get the two bedded room we requested in the main building on a higher floor but a double bedded room in the Sunset Bldg on ground floor. The room was damp with the door facing the ocean which did not open/close properly. We were told it was due to the humidity. Also two stairs to get into the bathroom with a fixed glass shower door which pushed water onto the floor. Closet also warped from humidity. We waited until  [... read more]4:00 pm the following day to move to the main building. A king bedded room. Toilet did not flush properly and lights in bathroom needed to be replaced. We reported this on Nov.11 and it was fixed on Nov.15. Elevator in main building is no longer there and there are flour floors? Front Desk advised it is "good exercise". I updated AC rep - never received a reply after two messages and phone calls. She advised there is no rep on hotel site and AC does not have access. But Air Transat does? Appreciating that COVID has presented challenges, however no quality control on maintaining the rooms. Tables in restaurant often not set or missing cutlery/glasses - restaurant was not busy during our stay. Dirty plates left outside doors for two days. We always enjoyed Decameron and never complained before, hence our return, but not this time. I visited the newer sister hotel next door which seemed better organized and staffed. Grounds and pool area were their usual good standard as before - no complaints. Management needs to step up. I will also be contacting AC and Decameron.

Grand Palladium Lady Hamilton: Resort is massive

Just returned after our 10 day vacation. The resort is massive but beautiful. 1-check in is very slow,this could be improved.tired after long trip then having to wait an hr fir checkin. 2-if you have a mobility issue this might be a problem. Lots of walking.they do have a shuttle service but not always there when u need it. 3-benches. Why are there not more benches u dear the covered walkway. It you have to walk beware no place to sit for a bit. 4- bench at every villa would be great while [... read more] waiting for a shuttle. Not everyone is in good physical health. 5-coffee bar up a flight of stairs. Too bad they didn’t have a little coffee place closer to pool or even in lobby,. 6-rooms are dated.could use a facelift. Tiles cracked,bathroom outdated. 7-dessert on buffet same every day. Nothing fancy. 8-evening entertainment is great. 9-get rid of the casino. Machines not working and they are frim 1970. Not worth going in. This area could be a nice cafe instead. I expected more for the amount of money we spent. Lot of variety at the buffet.waitstaff is great,friendly and happy. Food not hot. All employees are just so friendly,helpful. Beware! Upon checkout we had a $255 U S charge to our room which was not ours. We couldn’t get a pass to go on bus until they investigated. It was so stressful,waited 2 hrs for our pass. So there scamers on resort,takes your name and room number. And charge to you. It’s too bad,left a bad impression. When we needed something,housekeeping came very soon. Lots and lots of walking..so think before you book here,

Bahia Principe Explore Jamaica: Never going back to Bahia Principe Grand

If you're not a VIP your treated like a commoner. We had a watch stolen from our room and they acted like it was no big deal. Have emailed them twice regarding the case and still no responce. The food was horrible at the buffet, went to one a la cart took over two hours to receive our food. The only good thing was the beach and pool .

Bahia Principe Explore Jamaica: Horrible!!!!!

the first room they put us in was being renovated with dirty mattress (I have pics to prove it), the front desk never answered room service calls but they did call the last day before check put to seen if i needed anything. the carpets looks like they have never been cleaned. oh and to top ot off the air canada rep was so rude and not helpful at all.

Riu Palace Tropical Bay: Excellent Resort

This resort was most excellent of all resorts we have stayed at in Jamaica. The resort staff from the front desk to the gardners provide above average service to ensure your stay is memorable and your vacation is fantastic. The only areas of concern I thought needed improvement are the following. 1. The beach lounge chairs and tables should be cleaned regularly. A pressure washer could help with this. 2. The servers at the beach should be more frequant and stop to ask guests if they need any [... read more]thing. 3. Bartenders should be more friendly, and make their drinks more consistant. In the 2 weeks I was there i did not get one drink that tasted the same even if I ordered the same drink at the same bar by a different bartender. On a scale from one to ten with ten being the best, I rate the following services and experience. 1. Front desk staff . 10 2. Resort cleanliness . 10 3. House cleaning . 10 4. Replenishment of my fridge .9 we lacked coffee on a few occasions 5. Entertainment staff . 10 6 service by waiters at the beach, in the lounges. 6 6. Buffet servers . 8. We found that there was competition from staff to get guests to sit at their designated area. Maybe the resort should consider reviewing how tips are shared to avoid guests miscomfort. 7. Buffet staff who cook. 10 8. Grounds staff and gardners. 10 9. Beach locals and vendors 10 10. Room service 7. Needs improvement here. Had one no show, and had to plead with staff to get a pot of coffee. 11. Beach towels staff . 10 12. Bell hop . 10 13. Security 10 14. Recreational staff and service . 10 15. A la carte. 8. Room for improvement here but otherwise it works. I did not like waiting in line to reserve a sitting and they let everyone in all at once which does not provide the option for staff to provide the best a la carte dinning experience. A 30 minute seating interval with reservation option using the riu app should be considered I would say all staff are professional and do go out of their way to provide you services and make your stay the best. For us it was and will definantly return to this resort. For me my highlight was the beach vendors, our room cleanliness "Nicole" and bar/icebox guy "Richard" Buffet servers, "Diana, Deamen, Denise, and of course "Natalie". "JC and Keman" at entertainment and everyone else, great job. Our gardner "AJ" Respect to all of you and staff there we wish you well. Double D's from Canada

Bahia Principe Escape Runaway Bay: Very nice resort!!

We had a wonderful, relaxing vacation. The food was excellent, the room was comfortable. I would rate this resort 4 out of 5. The room services were lacking in that replacement of used products were not replaced and house keeping didn't show up every time.

Dreams Rose Hall: Amazing Time. Simply Awesome Resort

Great Family Hotel. Service is good, Food is Good, Top Shelf alcohol ( I drank Hennesey and Gray Goose all week) Place is beautiful. Staff is really nice. Beach is really nice , Pools are fantastic. Don't overthink it. Just GO!

Grand Decameron Cornwall Beach: Ok

The resort was “ok”. Buffet repeated itself and there are only 2 a la carte restaurants that do not change their menu. Bottled water is extremely hard to come by … the room fridge was sometimes stocked however only 2 cokes, 2 beer and maybe 2 bottles of water. Bathroom towels were also scarce. Calling the front desk, although very nice - your request was never actioned. We had no wifi in our room and yet everywhere else on the property was fine.

Royalton Hideaway Blue Waters: Kid Friendly Resort!

We initially booked for White Sands Resort, when we got to the room we were beyond disappointed. The room was in poor condition, but clean and very small (smallest hotel room we've ever been in). The view was the back of building, only one elevator was working. They gave us two twin beds (for a family of three) even though i requested a king bed. The safe did not work, sliding door was broken, this was a major safety concern with a toddler. We were so disappointed because we spent so much money [... read more], we expected a bit more - this was not worth it at all. Nevertheless, we upgraded to the Blue Waters Resort the very next day! Wow- this decision totally changed our vacation trajectory. The resorts were like night and day. The Blue Waters Resort was so much nicer, everything was better! The room was spacious and modern, the view was amazing (beach view) and the over all building facilities were so much better (newer building). We had some amazing staff that took pride in their work and made our stay very memorable! Shout out to TERRON, SHELLY ANN, TIANA and GEORGE - extremely professional, friendly and polite! They took pride in their work and cared about the guest experience!! THANK YOU guys for amazing consistent service!! Kids Club was a life saver! My daughter loved it, it had so many activities daily for the kiddos which allowed us to get a well needed break, loved it!!

Catalonia Montego Bay: Five star staff!!

The resort was wonderful.We got a pool/ocean view on the third floor in building one.Thete was a coffee maker a t that worked great air worked great but no fridge.Safe is included as well.Food was good.Omelet girls were fantastic.We went to all the alacarte restaurants and didn't like the Jamaican one.The Japan was the best but we paid for it. The beach is clean,the water crystal clear and the island is picturesque.Entertainment was some very good to some mediocre.Santizing stations available  [... read more]and all staff wore masks!.It was a wonderful vacation! The drinks were fabulous and so was most wait staff.Everyone was polite and worked hard.Would definitely go back!!

Hyatt Ziva Rose Hall: We loved our stay!

My husband and I kust returned from a weeks vacation at the Ziva. This has been our favourite vacation to date. I can't say enough good things about the staff and by staff I mean EVERYONE. We were looking for a relaxing vacation with good food, beautiful grounds and entertaining shows in the evening. The Hotel Ziva exceeded our expectations. The food was incredible. We loved the all if the restaurants, from the delicious food to the atmosphere. I could go on and on about our stay. But I will w [... read more]rap it up by saying, we have decided to return next November and will be staying 10 days because 7 just wasn't long enough.

Fun Holiday Beach Resort: Should be sold as a hotel, not all inclusive

So this is in regards to my experience and you can do what you want with it. The room is clean and has a bed and bathroom and a tv with a few channels and working AC, what more do you need in a room? The bar was pathetic, very little to pick from and all they had for mix was Pepsi,sprite, club soda and ting. No OJ, cranberry juice,tomato juice etc. so if you like beer you are good.I walked into town to get some pineapple juice for my drinks. The beach was absolutely amazing, warm clear water  [... read more]to float in for days.no need for water shoes it’s all sand and you can walk out forever. There was a few small fish you could see but that’s it. The stingray do come around in the morning but we only saw 1. The entertainment…..they try. They try but the equipment they give him always breaks and with there not being a lot of people there it’s hard to get much going. The pool… I emailed and phoned to make sure it was open. It was green when we got there, it wasn’t until we called our rep and they contacted the resort that they started cleaning it.When we left it was murky, only a couple jets running and they don’t test levels they just throw in chemicals so use at own risk. The food…you won’t starve but you may get hungry. They serve 3 meals a day breakfast 8:30(ish) lunch they aim for 1:30 but could be 2:30, supper between 7&8. breakfast will be eggs scrambled or maybe an omelette (nothing in it just an egg in shape of omelette), bacon sometimes, wiener things (not sausage) one day there was liver another day some cabbage, toast.lunch would be Mac and cheese, cabbage, sometimes mini sandwiches or sliced up Pattie’s, burger, fries etc. supper usually 2 proteins fish, chicken, pork, rice and beans, cabbage. One night we had spaghetti. The fried chicken was good. they don’t put a lot out so we were afraid to put too much on our plates or others wouldn’t get anything. The only dessert was melon served at each meal and sometimes some kind of loaf. There was always water and some kind of a punch it sat out all day on a table. Coffee was good but if you are an early riser you may have to wait for it. They have hot water and tea bags. Usually had sugar and a form of milk. They ran out of cups regularly so best to take your own. Overall your trip will be what you make it. I would not do all inclusive again. You can safely walk into town to one of many restaurants and little markets to buy alcohol, snacks and meals.

Iberostar Waves Rose Hall Beach: Amazing place

I just got back from this amazing resort yesterday. Iberostar Hall Rose Beach is a great place to visit, I have been returning to this resort for 7 years. The staff, entertainment and management are all so friendly and helpful and do their best to enjoy your stay.