Viva Maya by Wyndham: Viva Maya - My Review

My boyfriend and I stayed at this resort from Match 16-23, 2025. I would rate our experience 9/10. This is a very nice, well kempt resort. I will start with our booking process with Tripcentral. I will say I used other websites to research where we wanted to stay as they had more information on the resorts but TripC has the best prices and easy to book through. It was our first time booking through it and will definitely use it again. Now the resort. Our check-in process was fast and we had  [... read more]no line up. The bellhop was very informative of the resort and very friendly! The resort is very moderate in size. You will get your steps in! Room - We are not picky guests when it comes to rooms as we are usually only in there to get ready and sleep. Our room was nice, beds are very comfortable and the bathroom was a good size. We had no issues with water pressure/heat. I will say that they do not stock the fridges with water/pop/beer. They are trying to conserve and reduce the use of plastic. Conveniently, there are filtered water fountains you can use halfway through every hallway. They have jugs you can put the water into and leave in your room. Balconies are small in the normal rooms. Pools - There are 3 pools but 5 if you aren’t seeing them as attached. We noticed that the adults only pool/area was pretty chill but the water was a little merky so we opted to not go in there but there was a bar and it wasn’t busy at all. The main pool area was a decent size. We didn’t have too hard of a time finding chairs when we wanted to be by the pool but they do get taken quickly. I feel like there could've been more lounge chairs but it wasn’t a big deal if we couldn’t find one. There’s plenty on the beautiful beach! The pools itself weren’t very busy and the swim up bar rarely had a bartender but only because not a lot of people were in the water, at least while at our stay. The main pool water was a bit merky as well so we kept our heads above water. They were cleaning the pools during our stay which was nice to see and it didn’t take too long for them to be up and running again. The beach was absolutely amazing! We were able to be in the water every day that we were there. The last 3 days, there was a lot of waves and wind so the water didn’t look turquoise but it did the first 4 days! The resort did the best out of all of the ones along the coast, of cleaning the seaweed, by far. There’s lots of lounge chairs out there so you won’t be without! Food - The buffet was pretty good! Had a decent amount of options for breakfast/lunch/supper. Some foods were repetitive throughout lunch/supper. Obviously, some foods were a hit and a miss but that is to be expected. You will find something you like and if not, the fruit was absolutely delicious. I can’t say enough good things about the fruits they had out. Perfectly ripe. I’ve never had better fruits at a resort. We easily could've lived off those our whole trip! And the fruit juices. Amazing! So fresh and not too sweet. The deserts were not the best. At the buffet, you can get your own drinks along with a bucket of ice that’s always filled. Those ice buckets are very convenient to fill up your own mugs with! The servers were fine and friendly enough. We ate at the Mediterranean, Fusion and Mexican restaurants and they were soo good! The service at all 3 places were awesome the food was amazing, especially at the Fusion restaurant. We had the best steak we may have ever had. Unreal. We were shocked by how great the food was at this resort. Didn’t feel unsafe to eat anything there. Didn’t get sick from the food at all. We enjoyed Cafe Maya! The drinks in there were good and nice to try different things than what’s at the bars. They had the perfect foods for a nice lunch or little snacks. We were happy to see that there was zero bugs/flies/bees by the bars. It was all very very clean. We found the lobby made the best drinks! Line ups are to be expected but you just have to wait them out or just stand in line. You won’t be waiting that long but again, it’s to be expected at any resort. The snack bar. HELL YES! Amazing fries lol! They always had good food out (except the hot dogs) Late night snacks was our thing and it mainly hit the spot! There’s always a cook there so it’s not just old food sitting there. They make fresh woodfire pizzas and salty French fries! They are open until 6am so you won’t be without food at this resort. The big bar by the pool was our main drinking hub. Bartenders were good, quick and efficient! Entertainment- Compared to other resorts we have been too, their shows are really good! The entertainment area was pretty big with lots of seating and after the show is done (around 1030) there’s more things happening at the lobby area of the resort until midnight so that was nice that there’s something to do until then! All in all, I would highly recommend anyone to go to Viva Maya! Our experience was exactly what we could’ve hoped for. It was very clean, good food and plenty entertainment in the night! We noticed that the patrons here were mainly Spanish/French speaking. So, we didn’t get to converse with many people during our stay until the last night and we found a a couple Canadians from Ottawa and Nova Scotia so we got to socialize for about 20 mins haha!

El Dorado Seaside Palms: Great Resort!

This was my second time at this resort and it is excellent! The grounds are beautifully kept, food is delicious, employees are so friendly, and there are lots of activities to do during the day. There are not the typical “resort shows” at night, but this was not a big deal for me. The only downside is the distance from the airport (one hour and a half direct, longer if you are stopping at other resorts), but otherwise, I would definitely return for a third time!

Royalton Hideaway Riviera Cancun: Awesome Resort!

The customer service was wonderful and the food fantastic, plus all the amenities one could want - no complaints or issues, we were very happy overall with our stay… many bars and pool options, the beach was also beautiful.

Royalton Hideaway Riviera Cancun: A very big resort with lots to offer

Rooms were great and kept clean. There were a variety of restaurants that meets everyone's food tastes and needs. The waiting staff were great in the restaurants. But there were timing issues with the arrival of dishes. ie many times appetizers would be served at the same time as the main dishes. Coffee or tea are not offered after meals in the main restaurant but was available in the main buffet restaurant. Making reservations for the ala-cart restaurants when you first get there was a  [... read more]challenge. They showed booked solid for the week. We contacted the concierge and once we tipped him $20.00 US, he (surprise) who was able to get the times we wanted for our dinner reservations. When you got into the restaurant there were always empty tables no matter what time slot you were booked into. This also carried over to the pool bar service. It was generally good as long as you constantly tipped or if you were a woman in a bathing suit. Service slacked if you did not tip. That was frustrating as it is suppose to be all inclusive. But on the whole it was a good experience and the weather was perfect.

Catalonia Yucatan: Good and bad

To begin, having stayed in numerous all inclusive resorts, we have Never not been able to enjoy a Mamosa with our breakfast. The late bar opening time of 11:00am is unheard of in all of our experiences. That coupled with early closures as well, was somewhat disheartening to say the least. The Catalonia was advertised as a resort with white sandy Beach, which was a real draw for us, only to meet with unaccessible waters, due to immense amounts of seaweed, that was worked tirelessly to rid of,  [... read more]to no avail. Understandable, that this is an issue here, but it should not be promoted otherwise. It is stated that pool chairs cannot be reserved, but it was very difficult to get one, as they were always taken with towels on them very early in the morning. We usually ended up sitting with our feet in the pool. The food was the biggest disappointment of all. I actually, came down with what was suspected of food poison and lost a day and a half in my room. The buffet was redundant, and the two restaurants were an even bigger disappointment. It would have been nice to have access to an activity board as we found a lack of entertainment and music especially. All that said, we did appreciate the well manicured and beautifully kept grounds at this resort.

The Beachfront by the Fives Hotel: Nice private quiet Reaort

The Hotel Room was amazing, got upgdraded on arrival to Ocean view from Garden view, concierge’s were great and used WhatsApp to communicate, or you could chose to see them in person, food was nice but Service to receive coffee for breakfast was slow and so was majority of the meals as well and could be on the cold side, but you also had the opttion of using the large neighbor resort where they had a good selection of restaurants Gym etc Buffet was super good and the service was great at the la [... read more]rger resort, seemed like there was rookies on the smaller resort, but all in all we had a great time.

Sandos Caracol Nature Resort and Water Park: Amazing Resort

From the moment we arrived I knew this was going to be a good stay. The hotel staff were friendly. The people seemed friendly. I really enjoyed all the wildlife. I enjoyed the beach. We had fun in the pools. As for booking restaurants we had a little help from people at home who were two hours behind us so we didn't have to stay up till midnight. And we ate at the buffets and at some à la carts and all in all it was good. .

Grand Riviera Princess: Large complex

Very large complex with trolleys that take you to the beach (hardly ever came) Difficult to get reservations to a la cart restaurants Limited staff at bars long lines Beautiful grounds with deer and Mexican raccoons. Room very spacious

Platinum Yucatan Princess: Just OK

Just got back from one week at Platinum Yucatan, it was OK - maybe a 3.5 star in my opinion - but a decent price overall in comparison to other adults only resorts. - swim up room in first building is worth it, as you are not near the other pools that can get a bit loud (especially the party pool that is in front of building 2/3?? - food was good, but not great - their understanding of gluten allergy was weak, and so was the food selection at restaurants (buffet was often the safest choice [... read more]) - beach was thin and the water was rocky with lots of seaweed - but staff work hard to try and clean it up .. still had a beautiful breeze, but the diesel tractor cleaning up the beach all day caused us to use our swim up room 90% of the trip - staff stop by the swim up rooms to check if you want a drink - beds ok; pillows sucked - the resort needed a lot of maintenance - very worn down (i.e. the bathroom mirrors were event eroded) - at check out, the system was down and we had to find enough cash to pay for expenses >$500 in spa expenses .. when asked to email us our receipt they said they couldnt (this was sketchy). I was provided an email to get in touch with someone afterwards and ofcourse no one has responded... - great evening live music in the lobby bar - mixed drinks were watered down and served in the cheapest recyclable cups I have ever had at a resort - check in was very brief, which was nice, but didn't really seem like the cared much ... usually there is a lot more enthusiasm upon arrival to a resort (even if they are pretending lol). They just handed us some crumpled cheap photocopied papers and we kinda had to get our own bearings of the resort. At the end of the day, Mexico is still my fav place to be and we had a beautiful pool with beautiful weather - which is all we needed.... but still, its hard to not expect a little more of a 5 star experience for a adults only resort that cost us around 11K for 4 people.

Ocean Riviera Paradise: Beautiful Vacation

We truly enjoyed our stay at ORP. The grounds are stunning, and the wildlife here is a must see! We did not book any Al la carts due to the fact the line by 830 am was so long, it just wasn’t feasible with children. You have to wait in a line to book your meals in person. That being said, we ate all but one of our meals at the buffet and it was FANTASTIC. Tons of selection. We also ate at Route 66, and found the bbq was just as good as what we would find at home. We did find this resort was a  [... read more]bit pushy with their premier/time share upgrades. We were greeted upon check in by a staff member who welcomed us to the resort and we were under the impression he was just showing us around and giving us details, turns out he wanted us to meet him for the time Share meeting the next morning. When we didn’t show up, he no longer would look in our direction or speak. Our room was beautiful, with 2 double beds and a pull out couch. Large jacuzzi tub with a stand up shower. The negatives with our room was that our Air Conditioning system did not seem to work, we called to let staff know twice and they said it was fixed but never cooled down our room. In the evenings we would come back from dinner and it would be cooler in the hallway than our room. The door in our room would not lock from the inside with the deadbolt, again we called twice but it was never fixed. Over all these were minor complaints, as we still fully enjoyed our vacation. Lots of fun for the kids - water park is perfect for ages 9 and under.

Bahia Principe Escape Sian Ka'an: An excellent adults-only resort in a great resort complex

Staying at Sian Ka'an provided a great experience, allowing me to enjoy all the advantages of this adult-only resort, as well as all the facilities, restaurants etc within the larger Bahia Principe complex of four resorts. Good pool areas with ample chairs and bar/snack bar service. Dining ranged from very good to excellent. The buffet restaurant offered great breakfast and lunch options ( as well as dinner, which I didn't try). I enjoyed dinner in the a la carte restaurants ( 2 in Sian Ka'an- [... read more] 12 or 13 overall in the complex) which provided a wide variety of cuisines, and menus, ranging from very good to excellent. The trolley system was efficient, providing quick access to the other parts of the complex, and importantly the beach, which had an adults-only section reserved. Service throughout was fantastic in all aspects - staff were constantly enquiring as to any needs, and quick to ensure any/all needs/requests were met. Housekeeping was excellent throughout. Room was spacious, comfortable and well-equipped

Grand Oasis Riviera: What a beautiful stay!

My husband and I stayed at the Grand Oasis Tulum Riviera with our two 15 year old daughters for a week in March and loved our stay. We had a nice room pool side that was impeccably maintained. The beach was beautiful even though there was some algae brought in by the waves. The water and fish and wildlife were incredible. The food was amazing in every restaurant we visited even the buffet. So many choices and varieties to satisfy every pallet. The staff were pleasant and curtious and eager to he [... read more]lp. Thank you Lorenzo for your assistance and Daniel for the history chats. If you are looking for a nice quiet resort nestled in a conservation area in the Mexican jungle where life thrives this is the place for you! ❤️

Barcelo Maya Tropical: We loved our stay

The grounds were beautiful and our travel was seamless. The buffet got old after a few days but the a la carte restaurants were a hit. The swimming with the sea turtles were a highlight. It was a nightmare to get a spot by the pool and beach but we managed alright. The only hiccup was we were booked for the wrong excursion and didn’t get the experience we thought we booked. There were also charges we had to pay that we were told we wouldn’t have to pay. Other then that it was a more than enjoyab [... read more]le experience.

Bahia Principe Explore Akumal: Greatvresort let down by details

The Bahia group of resorts have really nice facilities. Reception, public areas, pools are all great. Unfortunately the rooms at Akumel are very old and tired, and not at all 5 star. Also a la carte restaurants are great, IF you can get a reservation. It is almost impossible to get reservations at reasonable times. I personally I'd chose Sian Kaan if you don't have kids, but it's a 10 min shuttle ride to the beach.

Barcelo Maya Tropical: Barcelo Maya Tropical

The Barcelo Maya Tropical where we stayed and the whole Barcelo complex was beautiful. I would recommend it to others and we would consider going back again. There was just one day where there was no service to our room and we had to use damp towels the next morning for showering. Other than that, our experience was great.

Bahia Principe Explore Coba: Not bad but not great

The beach extremely far and full of seaweed. It’s really far from the airport so get ready for 2 hour drive. The food was good but you can book only 3 restaurants per a week stay and it’s very hard to book. The entertainment team was great in the pool and there is lots of shows in the evening. This hotel is really nice if you have kids with you as they for sure will find friends to play with. It’s a 3.5 star resort as it’s not that expensive it’s worth the price

Riu Tequila: Wonderful Vacation at the Tequila

We enjoyed everything about the Riu Tequila. The rooms are clean and comfy. The air conditioning works well. The quantity and quality of food and drinks were great. The entertainment is fun. The staff is very friendly. The beach is lovely. The ride to the beach club is quick and convenient. It is very nice to use the other 2 sister resorts for everything except their a la cartes. All 3 resorts have the same 4 a la cartes at each, so you're not missing out on anything. I like the fact that you do [... read more]n't have to reserve the a la cartes each morning. The money exchange is better at the resort than at the money exchanges in town. The proximity to Playa del Carmen is also convenient. You can either walk the 3 klms, or take a taxi for 150 pesos. The Playacar Plaza is just outside the resort and has many little stores and kiosks that offer all that you need for souvenirs and other needs. We plan to return again next year.

Barcelo Maya Tropical: Amazing Resort!

The resort and beaches are well kept. There is lots to take in, snorkeling with the sea turtles and fish. Catamaran, water bikes and dolphin show. Evening shows, strikers bar, mall and markets. Everything is within walking distance or bus are available to go between resorts or mall area.

Barcelo Maya Tropical: Amazing Resort!

The resort and beaches are well kept. There is lots to take in, snorkeling with the sea turtles and fish. Catamaran, water bikes and dolphin show. Evening shows, strikers bar, mall and markets. Everything is within walking distance or bus are available to go between resorts or mall area.

Ocean Riviera Paradise: Fantastic hotel!

Everything in Ocean Riviera Paradise was fantastic. The necessary facilities were well-equipped, and the staff was friendly, plus there were good amenities. Staff were friendly towards tourists, and they also had tables for different varieties of excursions and decent USB ports to charge smartphones.