Iberostar Waves Costa Dorada: Above average for the class
The Iberostar Costa Dorada is a nice all-inclusive with a few problems which are mostly self-inflicted.
First the good:
-nice beach with absolutely no issues getting a lounge chair anytime of the day. you never felt crowded
-ocean view room was clean and quiet, but a little dated and for some reason only had one chair. Great location close to the beach and away from the noise
-staff are great, friendly and mostly helpful
-food is average to maybe a little above average for this type of r[... read more]esort. Japanese restaurant is fun, mexican pretty good and italian maybe a bit below average but fine. Buffet is a bit repetitive but overall pretty good - you wont go hungry
-easy to book restaurants (once you know how) and the rules seem to change
-Bed was very comfortable
-fairly short drive from the airport
-Grounds are generally clean and well kept
-liked the eco friendly aspect of the resort. No problem filling available water bottles from around the corner which eliminates the plastic ones
-Booking the trip was fairly easy - Lisa did a good job of getting us what we wanted although i had to check spam folder the get my tickets - not her fault, just a warning
The not so good:
-communication is lacking. You learn to do things like booking restaurants (and in one case finding them), using the safe and finding activities on your own. There is no information provided by the hotel and the iberostar app is wrong a lot of the time. We missed a beach party and several daytime activities because the app or hotel signs had the wrong info. Finding the italian restaurant is a challenge because it does not appear on any hotel maps and is not marked - it is actually the open air lunch restaurant at night which is a brazilian restaurant on all of their maps
-our room was dated but had a renovated bathroom. Looked nice but several of the fixtures were loose and the toilet seat was the wrong size and not properly attached. Not a big deal but why?
-the bartenders, while friendly, aren't too imaginative and on several occasions gave me the wrong drink even though they confirmed what i wanted. Maybe a little casual about their jobs?
-typical of this type of resort, the pool plays obnoxious "music" at high volumes throughout the day with the animation staff screaming into to the microphone frequently - stick to the beach
-As often noted, there is a real seaweed problems on the beach in the mornings but staff do try to keep up with it. Didn't bother us but something to be aware of
-limited evening activities. Like most of these resorts, the evening entertainment can be hit and miss and there arent a lot of options. Brandy in the lobby bar gets a bit old after a few nights
-The first couple of nights a fogger came around to control the mosquitos. without warning you could be caught in a toxic fog. while there is a bit of a mosquito issue at dusk, a little notice would be apreicated.
Overall you probably won't be wowed by this resort but you probably wont be disappointed either. I would give it a solid 8 out of 10 which could be easlily improved with a bit of communication.
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Joann -
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Iberostar Origin Playa Alameda: Pretty
The hotel is pretty just needs some upgrades. The hotel staff were so lovely and accommodating from the buffet to the beach staff, always willing to assist however the front desk staff not so pleasant. Toliet paper was always missing everywhere on the resort
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Annette 18 -
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Iberostar Waves Costa Dorada: Iberostar Costa Dorado
The hotel grounds were very well kept. The room was average but a little dated. There were no English channels on the tv which would have been nice for bedtime. The entertainment at night was horrible. The singers especially the female one was terrible and singing English songs. The entertainment was geared more for kids or teenagers. Would have liked to see more Dominican culture.
I didn’t like that you couldn’t make multiple selections for a la carte restaurants. Instead you had to go ev[... read more]ery day to reserve a single restaurant.
There was no servers coming to offer drinks around the pool.
The reception staff were amazing and spoke perfect English and were very friendly and accommodating.
It felt like a 3 star resort. Not sure if I’d go back.
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Sarah -
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Iberostar Coral Esmeralda: Beautiful resort
My husband and me took my niece here and we absolutely loved it! Very quiet, no excursions, but the staff were lovely and we enjoyed the food because our expectations were low. The fish, smoked salmon and omelettes were amazing.the resort is so new ( dec 2022) so the rooms are beautiful. I’d highly recommend.
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Private -
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Iberostar Waves Costa Dorada: Above average resort!!
This resort has a excellent pool facilities with a swim up bar with many activities available!!
The food was excellent with many choices for everyone!!
The only negative part of the resort is the rooms are old, with old electrical problems!!
By far the best part of this resort was the service you receive!!
Any problems were taken care of right away, with many outstanding employees working in customer service!! The employees at this resort go above and beyond to make your time there good!!
W[... read more]ith a added bonus!!
The WIFI in the resort was the best I’ve ever had!! Fantastic!!
After 15 days I didn’t get tried of there food!! That says alot!!
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Private -
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Iberostar Selection Esmeralda: Beautiful resort
Beautiful new clean resort, very warm friendly people, service was good, food was good and plenty, im not fussy about food, but very impressed, a breathtaking beach and ocean and unbelievable was great sandy, smooth beach. My best vacation ever and the best best beach. Looking forward to will be going back again next year.
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Alana Deschamps -
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Iberostar Selection Esmeralda: Great resort!
Beautiful resort. New and clean. Very updated and modern. Amazing staff, very friendly and helpful. Lady at the pool bar Dailiniet was so amazing.
Always asking if we needed refreshments, very fast service always with a smile. Room was beautiful, some ants here and there but we were on the ground level so not much to complain about. Room was close to pool and lobby.
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Donna -
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Iberostar Coral Esmeralda: Great resort
The food was okay one would never go hungry. The staff are pleasant and very grateful. Beautiful area nice and quiet if that's what you are looking for if not you go to the family side and enjoy the business of families. Beach is beautiful, newer development so not much shopping close by if that is what you are looking for. Rooms are clean beds are fairly comfortable. They periodically run out of drink mix so good idea to bring maybe your favorite flavored MIO or some other type of flavoring[... read more] for water works great cuz there is always water.
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Dana-Marie07 -
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Hotel Bella Costa: Amazing vacation
Just stayed at Bella Costa with a group of 10. It’s my 4th trip to Cuba and i was worried about the food supply but we had plenty of options and it’s honestly the best I have ever eaten in Cuba
The rooms are dated and in need of love but you go to Cuba for the beautiful beaches, not the to stay ont eu hotel room
The staff at this hotel is amazing, special shout out to Pedro at the pool bar
We talked about when we would be going back just to see the amazing staff
The grounds are well k[... read more]ept, pool is clean & no shortage of sun chairs :)
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HalifaxSailor299 -
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Iberostar Waves Costa Dorada: Outstanding as always!!!
The resort was amazing as always. The staff were amazing and friendly. The food and drinks are better then most resorts we have visited. The rooms have everything you need for a comfortable stay.
We have been to this resort 4 times and will be booking again soon. :D Love Iberostar Costa Dorada
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Private -
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Iberostar Selection Bavaro Suites: great golf/beach vacation
Just returned from Iberostar Selection Bavaro. Travelled as a couple.
Beach is lovely with plenty of palapas for shade, never an issue finding one and miles to walk in either direction. Didn't really use the pool but it appeared to have ample loungers and shade as well.
Grounds are beautifully maintained and lots of bird wildlife.
The main buffet has much better service and ambience than the buffet closer to the beach. We found the food and service at the main buffet on par or better th[... read more]an other equivalent level all-inclusive hotels, and in particular with the amount of fresh seafood grilling each day. A-la-cartes were a bit more hit and miss in terms if service and quality. Booking for a-la-cartes was through "concierge" whose main goal appears to be get you to attend a "morning meeting" sales pitch. Thankfully, they don't bother you after the first "no thanks".
Rooms are large, but dated (I believe some are renovated). Ours had a musty smell (was likely not used recently) but was able to air it after a day or two. They will ask (suggest to you) if want to upgrade at checkin. We didn't and were closer to the lobby than the beach which worked well for us since we were golfing most days.
Golfing was great - did a 5 round package and stored our clubs there. Shuttle service to and from the course was courteous and prompt. Also can easily walk to or from the course if desired.
It was our first time to this property and wasn't sure if we should be booking down to save a few dollars (IB Dominicana or IB Punta Cana) or up (Selection Coral Level or Iberostar Grand). In the end we felt we made the right choice and would book the same category and hotel again after spending some time at the Dominicana and Punta Cana where you have access to the facilities.
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The Sheriff -
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Iberostar Selection Coral Bavaro: Five star but...
This is a beautiful hotel. The Coral Level is well worth it and the upgrade to ocean side rooms even more so. The beach is very nice and the breakfast/lunch buffets were amazing. Dinner restaurants were very disappointing (with the possible exception of Salt & Soul as well as La Dorada) and the concierge was useless (we saw Yolman the first and second day after which he basically ignored us despite receiving very nice tips). The overall service was very good and the staff helpful. Housekeeping [... read more]was excellent while minibar service sorely lacking (never refilled). The water bottle policy needs to be reviewed. The highlight was the spa where five of us received excellent professional massages. The hotel makes an effort to help those with allergies but the labels are all wrong and misleading. THEY NEED TO GET THE ALLERGY LABELS RIGHT.
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Private -
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Iberostar Origin Playa Alameda: Great Resort
We were very impressed with this resort. The grounds were very clean. The rooms were not too bad. The beach was very clean and had many available umbrella spots. The beach was beautiful as ever. Cuba is known for these beautiful beaches. The food was good. We found the food tastier and there seemed to be an abundant amount and quality of food. There was entertainment around 8:30 pm every evening on the front patio area followed by entertainment at the grand Theatre area around 9:30 pm. Most of a[... read more]ll, the staff was very nice and always willing to help in any way they can. We were very happy with this vacation. People always need to come to Cuba and enjoy the beauty of the beaches and the people. They should not be thinking that they are going to find what they have at home. They need to come with an open mind. Enjoy your vacation and recommend this resort.
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WendyF -
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Iberostar Coral Holguin: I can't wait to go back!!
I have been to Cuba many times before, and I have to say my week here was the best ever! The resort itself is stunning, very clean with awesome rooms. No matter what time of day or night (we arrived very late), the staff was friendly and helpful.
The bartenders were excellent! No shortages stop them as they can get quite creative if you tell them what you like! They also tell some pretty good jokes LOL!
The service staff was very good; our room was cleaned from top to bottom daily, with plenty[... read more] of towels, toilet tissue, and plenty of shampoo, conditioner, shower gel, hand soap and lotion.
The food was good and there was plenty of it. I have no complaints about the food.
Now let's talk about our Butler Extraordinaire, Junior Perez! I don't have the words to tell you how great he made our trip. It was like all you had to do was think about something, and you turn around and there is Junior making it happen, always smiling and helpful! Junior and the staff turned a great vacation into an awesome one!
In all my trips to Cuba, I have never booked a resort twice, but I am already booking another stay here in April, and probably again next January.
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Dapa81 -
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Iberostar Origin Playa Pilar: Had a Great Time
We travelled to Iberostar Selection Playa Pilar Jan 7th – 14th 2023. After 25+ trips to Cuba this was our 4th time to this beautiful resort and as always it didn’t disappoint!!
With beautiful surroundings and genuine people! you cannot go wrong with choosing Playa Pilar to spend your vacation! Very nice accommodations, great ocean views from most rooms, a good selection of food to choose from and of course the weather is much nicer than Eastern Canada at this time of year!
We found the eff[... read more]ects of COVID to be minimal during our time here, a couple of supply chain issues like what we have at home but not a deal breaker. With that in mind just come prepared with condiments you like such as ketchup, mustard, relish etc. Maybe pack some tissue, an extra beach towel and you are good to go.
But as beautiful as this resort is it is the wonderful hard-working people there that make it a Gem in Cuba, folks such as Wilber, one of the bartenders at the Snack Bar, always a “Hola†and smile, quick with a special drink and a story. My friend Yadier on the front desk, funny, caring and always helpful to everyone. And of course, Yenia in customer service, she is one of the most caring persons you will have the pleasure of meeting here! A definite asset to the Iberostar Team and they are lucky to have such a person.
We will be back!!
Cheers!!
Dapa81
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Private -
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Iberostar Waves Paraiso Beach: Great resort!
Mostly everything was great about this resort. Well kept grounds and buildings, beautiful scenery and landscaping, and easy access to most things! I was not really impressed by the main buffet closed for lunch, but there were other options so it really was fine. The food options available at the buffet were better than the 3 restaurants I tried, but all still a fun experience. All drinks available were good too. I’m not really a beer drinker but Dos Equis is not the best, amber was ok. I will [... read more]say I really wish they had ginger ale. My room was always cleaned nicely when the do not disturb sign was up and that was always nice to come back to. The rooms had very minimal power outlets which was really weird, bring a power bar maybe?
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DragonDJ -
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Iberostar Selection Ensenachos: A Magical Place in a Nature Reserve
This is a great place which we have been to 6 times since we started there in 2019. We have stayed in Megano/Spa section most of the time but did try one visit to the Coral Village last March. While the Village was good, we found it to be a bit isolated from the rest of the resort facilities and the internal shuttle wasn't reliable. Initially the Spa section was adult only but it is now open to families. There are 2 beaches Megano and Ensenachos which are both beautiful and have great snorkelli[... read more]ng. Megano has a great restaurant/grill while Ensenachos has only a beach bar. The pool in the Spa section is beautiful day and night. Staff as always are what makes these places special. The food is generally quite good with lots of choice in the buffet. The a la carte restaurants are limited currently to one with a rotating menu due to the number of guests. We are hoping this opens up in the future as more people start travelling as the Punta Pirata restaurant is really amazing. All in all a magical place for us!
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JenM -
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Iberostar Waves Costa Dorada: Nice Clean resort
We stayed at the lberostar Costa
Dorada the middle of January most of
our family came total of 13 people we
booked as a group so we were hoping
our rooms would be close we were all
spread out between building 6, 7, 8 &
9. But we made the best of it.
The hotel grounds were kept
Immaculate the beach was kept clean
of seaweed compared to the resort
next door. Buildings were slightly
dated but fully functional. Our room
had 2 doubles and a single bed with a balcony.Maids did a fantastic [... read more]job
The fridge was restocked daily, and
they had a water filtration system
that you refilled your resuable glass
bottles(they provided)
Workers were friendly, although most
struggled to speak english, even
waiters and bartenders
The food was good, the buffets
offered a variety of choices. ltalian
and Japanese were good service
was fast. Mexican was ok, and service
was not great. Payaya made on
beach was fantastic
Bartenders didn't know many drinks,
and they were always different. They
nad fountain drinks, but they were
very watered-down kids didn't like
them. Fruit punch was a light pink
orange juice was clear (fountain
drinks). The pool was clean, and they
had life guards at both the beach
and pool. There are lots of lounges
and umbrellas at both the beach and
pool. During our week stay 4 of those
days they had busses of Cruise ship
people come to the resort for the day
So busier than normal but still fine
The ice cream machine at the pool
buffet was good. The only issue
was people misusing it or leaving it
running and making messes with it.
I would make a suggestion for more
garbage cans throughout the resort
Entertainment was mediocre. They
had things at the pool during the
day, bingo, ring toss, archery, darts
volleyball, etc. These were good.
Nighttime shows were lacking
The last night we were there, they
had a silent disco as a pre show.
They should have just continued that
nstead of stopping it and putting on
their show. Most people were having
a blast and left after they stopped
the disco.
All in all, a nice resort, our family
enjoyed our vacation, and I would
recommend it to others.
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Private -
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Iberostar Origin Laguna Azul: excellent resort
Very easy layout, food was very good for Cuba resort was well maintained. The staff seemed distanced but efficient. the rooms where kept sort of clean except I would of liked the floor swept at least once during our stay. Over all not a bad resort and I would recommend this resort to my friends
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Private -
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Iberostar Selection Ensenachos: Fantastic staff
When booking I had requested a wheelchair accessible room. Apon arrival found out they do not have wheelchair accessible rooms in this part of hotel but rather needed to go up 3 steps to get into the suite. The staff was amazing and made a ramp for us and offered to help with anything we may need. The resort was beutiful. The food was mediocre but had something for everyone. The suite was amazing loved the jacuzzi and beach chairs on the balcony. I highly recommend the resort