Occidental Tucancun: Better than the pictures and reviews make it seem

This was my first time to Mexico, but have visited Cuba and Dominican Republic in the past and based off those as comparison I can say this is an amazing bang for your buck resort. I travelled with 10 guys on a bachelor's party and the staff loved us and were very welcoming and definitely aided in our daily amusement. Bartenders Max and Ismael provided plenty of entertainment along with great new drinks for us to try based on things we liked. Armando, one of the hosts was seemingly always aro [... read more]und and was a hoot! He was always trying to get us to laugh even in times when we weren't feeling too hot from the night before. The food was incredible at each and every buffet or restaurant! Plenty of options for the pickiest of eaters although more a la carte options would have been great since the two they had filled up quickly. The rooms were definitely not up to modern standards in the form of style and fashion but the beds were comfortable and plenty of pillows and blankets. Our AC was not the greatest but it was sufficient to keep the room ambient. One of the elevators were not working while we were there as it was under renovation but we didn't mind taking the stairs. The beaches would be perfect with more shaded areas outside of the palm trees. Finally I would love to see a better maintained beach volleyball court with lines and a net that wasn't sagging significantly. Being situated directly behind kukulkan mall was incredible incase we needed something that the gift shop didn't have. Overall it was a great spot and I would definitely return in the future as I know this is a resort that I can trust is solid with great service and a very entertaining staff!

The Pyramid Cancun: Amazing looking resort

The pools and “rain forest” inside the resort look awesome. Lots of options to eat with the pyramid wristband. Food was decent. Somethings were really good and others were just ok but lots to choose from. Plenty of bars and nightclubs on the resort plus a casino. It’s a party resort so if you want to stay away from the party scene I’d suggest staying in the pyramid and not the cheaper options

Riu Palace Costa Mujeres: Great Resort!

It's a new resort - so fresh/clean with plenty of space. Wonderful beach - great variety of food - steak house our fav. Probably going back. A lot of big families tho, which can be a little noisy/disruptive - this resort should be all adults and the other beside it, families perhaps.

The Pyramid Cancun: Terrible! Avoid This Place!

I don’t even know where to start with this review. I’m writing it so others do not make the mistake that I did and book at this hotel, which (very fishy!) goes by several names—Sian Ka’an at Sens Cancun, The Pyramids at Grand Oasis, Grand Oasis Cancún, Grand Oasis Palm, Grand Sens Cancun, Oasis Cancun Lite, Oasis Palm, Oh! The Urban Oasis, Smart Cancun by Oasis, but they are all THE EXACT SAME PLACE! Their website is just plain not true, neither are the photos. This is NOT a 5 star (or [... read more] 4 star) resort by any stretch of the imagination. Maybe 3-3.5 stars at best. I purchased a one week all inclusive adult only “luxury” ocean front room in the Sian Ka’an section in the “Pyramids” which included the black bracelets that are much more expensive and are SUPPOSED TO offer extra luxury benefits like no kids, adult only pools, exclusive beach, bar and restaurant areas, but please know that THEY DON’T—ITS A TOTAL SCAM. Bracelet differences are not enforced AT ALL and kids are everywhere. When I asked about it and said I paid a lot extra for an adult only area for my room, an adult only pool and beach area etc. They said “sorry, but our policy changed last week.” I said “what? You can’t do that” and they just shrugged. It seemed to be a theme with other disappointed guests I talked to that the staff would just smile and say “yes, and we’re really sorry”. Here’s the deal—they sell day passes and overnight short stay passes and this appears to be a BIG part of their business. This means that about 70% of the people at the resort on any given day are locals out for the day with their families. This is fine, but the resort needs to TELL PEOPLE this so they can decide for themselves if this is the experience they want of crowds of people coming and going. It makes everything extra busy with people who are not even really staying at the resort! Plus, for me, one of the fun parts of going to a resort is meeting others who are also on vacation—it just creates a fun vibe—and that’s completely missing here. As well, be prepared to line up for ALL of your food, even the buffets. There’s no just walking in on your own schedule and choosing your own table from all the open tables. Instead, you must line up to give your room number wherever you go to eat, no matter if it’s a restaurant or a buffet. And don’t even try to take a snack to your room from the buffet because they will flat out not allow you to...oh, and the 24 hour room service that the website refers to does not exist. Neither does the pillow menu, the espresso machine in your room, the premium L’Occitane bath products, or the premium drinks in the in room fridge—in fact there are no premium liquors anywhere here without paying extra. The alcohol they serve at all the bars is the cheapest available with unrecognizable names in big plastic jugs—just gross really. Rooms are dated and really noisy because they have adjoining doors so you hear EVERYTHING your neighbours are doing. I moved 2 doors down from my first room because the door lock was broken off so you could not lock it from the inside. Additionally lots of things in the room didn’t work—and this was in my new room. When I got there the fridge didn’t work and neither did the safe. I had to call down and wait for someone to fix them. Only half the electrical outlets worked and only one bed side lamp worked. I will definitely not return to this resort or any “Ossis” related resort because it’s all the same place.. It’s a run down party place for 20 year olds and a day resort for locals. Selling and marketing the Sian Ka’an or Pyramid sections as “luxury” or “adult only” is a blatant lie.

Riu Dunamar: Nice resort

Very clean resort and overall great food. Staff was great except for some of the front desk employees Pools and beach were excellent. Shoot out to the entertainment staff. Nighttime entertainment was also very good

NYX Hotel Cancun: Boutique Hotel Resort

Lovely 165 room resort on the hotel zone in Cancun. Very intimate, outstanding service and civilized guests. Four super restaurants, everything prepared fresh daily. Beach was incredible, our balcony view breathtaking. Priced right, everything just superb. So much nicer than the colassal sized resorts. Our servers knew us by name and saw to our every want and need. Great shopping nearby and walkable neighborhood. Definitely will return

Occidental Tucancun: Great week!

I go down south every year but I usually spend more money than I did this year. I got to this resort without having very high expectations but I was amazed! The food quality was the biggest surprise and the staff were incredible. The resort itself was also super clean, I would definitely come back again!

Grand Oasis Cancun: The highs are high, and the lows are low

You do NOT need the black wristband. You have access to around 75% of the restaurants with the blue (middle tier). You can also, if you really want to, buy the black wristbands for a day or two (we did for the last couple days of our stay), if you really want to try out one of the fancier restaurants and bar/lounges (they are only SORT of worth it?). You also get access the cooler beach beds, but a lot of them are in dead sunlight, and you have to camp with your towels early AF if you want to ac [... read more]tually get a beachbed. Otherwise it's just access to a nicer bar by the beach, and I couldn't even tell you what else. The black level buffet was nice, but basically just high quality version of the normal buffets. The pros: Amazing entertainment in terms of bar selection and evening activities. Basically a fully functional circus that performs almost nightly that is actually genuinely impressive Kinky Nightclub does almost nightly full productions of burlesque, etc. Beach was GORGEOUS. Pool was pretty cool - you could swim a long way in like a long wrap around deal. Swim up bars. Interesting features that are cool for kids like water spout things, stuff to climb over that decided the sections, and sharp rocks. Amazingly wide selection of food options, including some amazing Mexican options (Sarape restaurants, the La Placita snack section) Top foods: all the tacos (Hippie Chic Fish tacos, Sarape Tacos, Placita Tacos), Ceviches/Tartars, Chicken Tenders. If alcohol is your goal, congrats. They pour like 50% alcohol in their drinks. We actually had to ask for LESS alcohol. The Cons: Exactly 0 soundproofing between the rooms in the regular hotel (apparently the more expensive rooms are better). I could literally hear EVER MUTTERED CONVERSATION as if it was right beside me. Someone's alarm consistently went off at 4:30am and I was basically convinced it was coming from my phone. It is a party resort. There are young men yelling at all the godawful hours of the night in the room next to you. You will be intimately aware of their successes and failures on Tinder. You will become familiar with the song that "changed their life, bruh." You will overhear the friendship that is telling Diego to not fall asleep bro, Diego, don't throw up bro! DIEGO! SWALLOW IT DIEGO!!! Food could be fairly hit or miss. Eating earlier during the restaurants' service hours tends to help, as the foods is less rushed/they haven't run out of items. I'd say the food was maybe a 7/10. DO NOT BOTHER WITH THE STEAKHOUSE. This resort really just sucks at the basics: LINES. LINES. LINES. Want lunch or dinner? Go before you're hungry, to start waiting in line. Want to attend the circus? Show up an hour early for seats. Kinky Bar - same. We went during Feb 10 - 8, which I feel like is pretty peak attendance time. There were TOO many people to be comfortably at the resort. The poor employees were overworked to the max. They were all putting out food at max speed, but there were still constant lines. It's HUGE and mazelike. We were still trying to figure out best routes to get from A to B by 7 days in. For some unknown and terrible reason, some restaurants have the same name? There are 3-4 Dos Lunas. 2 Sarape's. 2 Hippie chics. WHY. Getting water is annoying - there was exactly 1 area to pour your own water. Everything else was having to find a bar, wait in line, and then get water. Bathrooms in the common areas were NOT near anywhere I wanted a bathroom, like the beach, or immediately beside a pool, or not in a far flung corner of the lobby, not at ALL in the lobby of the hotel buildings. You need to also be ready to head to the bathroom early before you really need to pee after drinking on the beach. Bathrooms were only really solid to use in the morning. Not a lot of upkeep was happening during the day (again, because I think they were ludicrously understaffed) so pray you didn't need toilet paper, or just go back to the lobby bathroom or your room. I hover-peed FAR too often. The floors were wet AF with pool/sea water, and probably piss. Again, probably because of the crowdedness, but maybe not: I feel like there weren't enough beach chairs. It was ALWAYS a struggle to get them if you showed up too late in the morning. I know this is a common problem at resorts, but I genuinely feel like this was the least amount of beach chairs I've seen at a resort, and it is the biggest resort I've been to to date. Bars are cool but PACKED and not in accessible/chill outdoor areas. There's not really a nice like "just sit outside at night and drink" bar. Smallest but maybe most annoying issue: towels. They don't do the towel card system, so you always need to carry your beach towel. There were "levels" of towels, and a few in our group ended up with lower tier towels by accident and couldn't go back. One ended up receiving a straight up bathroom towel and was screwed for the rest of the trip.

Iberostar Selection Cancun: Amazing Resort!!

Very nice resort, food was amazing quality and variety. Pools clean and spacious, great drinks and the best beach i’ve ever seen! Clean sand and long beach to walk with no seaweed. Loved every minute and would definitely return!

NYX Hotel Cancun: Smaller resort

Staff five stars! Very helpful and friendly. Resort is small, only two al la cartes, one which was closed for weddings. Had to line up every day to book the al la cartes, crappy system, alot of wasted time on your holidays, as you could only book one sitting at a time. Grounds were very clean, breakfast was typical but all the other food was good. Don't think I would go back, as we were there for two weeks and got tired eating at the same buffet all the time. We also had to upgrade from a unreno [... read more]vated Deluxe room to a renovated junior suite $$$

Excellence Playa Mujeres: Awesome Resort!

We loved the resort. It was just like the pictures. Grounds very beautiful and the people were so friendly. The Jr. swim up rooms were the best. We enjoyed our stay immensely! A shout out to Oscar and Emiliano who were absolutely wonderful people!

Crown Paradise Club Cancun: Family resort

Vacances du 14 au 21 fevrier 2020. Service de navette très pratique. C'est un resort très familiale. Chambre très propre pouvant accueillier 5 personnes ( 2 ad +3 jeunes enfants) Belle plage propre. Belles piscines communes. Espace piscine enfant et adulte bien délimité. Espace de jeu d'échec, basketball, soccer mini-golf. Repas très peu diversifié (beaucoup de porc CERDO😉). Mon mari s'est fait rationné pour le poisson. Plusieurs choix de resto sur reservation. Pour l [... read more]e rapport qualité prix,je vous le recommande!

Riu Palace Costa Mujeres: Perfection

They nailed everything. The room, the food, the service, the pools and water park. The beach is beautiful and the weather was fantastic. This is a true 5-star resort in every way. We will be going back!

Seadust Cancun Beach Resort: Glorified Hotel

This hotel was completely cement everywhere including the grounds. The restaurants were all inside and did not open to the fresh air and there were no outdoor patios to eat your meals. The only meal that you could eat outside was the lunch near the pool. The only places to sit were reclining pool and beach chairs, a few picnic tables, and a few tables. There were no swim up bars except in the adult pool but it wasn’t running. You either were inside the warm building to eat or outside to sit by [... read more] the pool or beach. I longed to be just hanging out at a table having an appetizer and a drink on a deck. On the plus side there was room service and you could sit on the patio in your room. The fridges were not stocked though so you had to order fountain beer or pop to drink. The wait wasn’t long to get into the restaurants and the food that was served was excellent. The ATM did not work and front desk wouldn’t give any cash out on my charge card so We had to go off resort To get cash and the resort could rarely make smaller pasos so it was difficult to tip until We could get smaller change.

The Pyramid Cancun: really disappointed

Hi julie, I just wanted to say how disappointed I was with our recent stay at grand oasis. the place was extremely understaffed. There would be one bar tender for hundreds of people, never premium alcohol, hour long waits just to get into the buffets for food and numerous problems with the room. ( one day they just took my toilet out without telling us) another day the room flooded etc, etc. Will never recommend that resort to anyone I know and I’m disappointed that you would recommend it t [... read more]o us. Gillian

Riu Palace Costa Mujeres: Fantastic resort!

We really loved the way the resort was layed out. All of the extra amenities such as pools and restaurants were kept to the beach end of the resort, so where ever you decided to go there wasnt a ton of walking to do. Yet it was in no way crowded. There was always loungers at the pool no matter what time of day you got there.

NYX Hotel Cancun: Quaint resort

Just got back from our Feb 5 stay at the NYX. The rooms are quite nice and modern and bathrooms were very large and shower was very large as well. We stayed in building 2 fifth floor sunset suite room looking over the lagoon and had beautiful sunset views . The food was very good. Especially in the Chianti Italian and Umami Asian. You do not need a reservation to eat at the Asian restaurant. They have a wonderful menu of sushi and asian dishes. If you want to have the chefs cook in front of you [... read more] however you do need to reserve those tables. Nora is great and accommodating. The lunch menu at the Deck is great.Amazing tacos, calamari and burgers, and they will even serve you food on the beach. Look for Jose for beach service. He is absolutely amazing and tentative. Tip him well he hustles like no other. The beach is so beautiful and the sand is like white powder all along the strip. The pool are is small and not very many chairs there but we come for the ocean anyway. Only a couple of days did we have to hustle to find enough chairs on the beach. We were a group of 11 who have travelled together all over Mexico and the Carribean in 4 and 5 star hotels and this hotel is on par. All in all this hotel is nice and small and quaint and I would go back again in a heartbeat.

Atelier Playa Mujeres: One Word...STUNNING!

After a 12 hour flight delay we were thrilled to finally arive. Let me tell you, this resort was worth the wait! Check-in was seamless...arriving at 4:00am, we wern't sure what to expect, but they had us through check-in and up to our room in no time at all. The room...WOW! It was everything and more! Pictures do not do it justice. The bed and pillows were super comfy. The bathroom was Stunning! The bath, the receding walls, every detail is well thought out. We had an Ocean-view King Su [... read more]ite. I honestly think that every room would have an impressive view, but we were thrilled. 2506. Located on the fifth floor, 6 rooms down from the Skybar. Great location. Close to the elevator to go down to restaurants, etc. and the Skybar was great for nightcaps. FOOD - The food was amazing! Not just the flavours, but the presentation. We found us taking pictures of breakfast entrees right through to snacks and dinners. Always stunning and flavourful. In our entire week, we never had one bad meal. We sampled all of the restaurants and found it hard to choose just one favourite. They are all amazing in their own way. So on our last night we decided to go to try a little from all of them. Mind Blowing!!! SERVICE - The service at this resort is top notch! Everyone is honoured to assist you. The one thing that sets this resort apart from others is the way that they greet you. Always with a smile and holding their hand over their heart while saying Buenos Dias/Good Morning etc, depending on time of day. It truly feels like it comes from the heart. It's a special touch. If I was to sum up this resort in one word, it would be STUNNING. Or perhaps OUSTANDING. Or even IMPECCABLE. But whatever word I use, I can't wait for our return. If all goes well, hopefully in November 2020. Until then, we miss you Atelier!

Occidental Tucancun: So Much Fun!

This hotel excided all expectations. Was clean, friendly staff who were willing to go above and beyond. Would definitely recommend this resort. The pools were kept clean and the grounds were well manicured.

Haven Riviera Cancun: Best. Restore. Ever.

From the minute we entered the resort grounds we were blown away, and it only got better from there! When we booked we didn’t know the resort was only about 6 months old. It was pristine, immaculate, and all top notch state of the art. The room was absolutely luxurious and gorgeous... blue tooth everything, stunning decor, design and detail, and the most comfortable bed we’ve ever slept in! The swim up room if definitely the way to go... have us the ability to have complete personal time,  [... read more]or join the quiet or main pool for more high octane fun if we decided that’s what we wanted. The restaurants were remarkable, with the Mediterranean being the absolute best! The only one we weren’t overly impressed with was the Asian Fusion... needs some work. Overall this resort is a 12 star out of 10... we’re already planning our next trip back next year! Highly recommend!!