Buenaventura Grand Hotel and Great Moments: EXCELLENT LOCATION

OUR FIRST WEEK WE WERE THERE WE THOUGHT THE STAFF WANTED TIPS BEFORE THEY EVEN SERVED YOU. THE SECOND WEEK STAFF WAS MUCH MORE FRIENDLY AND ACCOMMODATING. THE HOTEL WAS CLEAN AND FOOD WAS ALL RIGHT. .

Canto Del Sol: Popular resort

Our stay was mostly enjoyable however it was very busy and very noisy. The resort was kept very clean for amount of families there. The rooms were fairly nice except we only had a dribble of water for a shower and never knew if you were going to get hot or cold water. The food was good. Basically the same all the time. We weren't aware of a Mexican holiday with so many children out of school. They definitely took over.

Hyatt Ziva Puerto Vallarta: Loved this resort!

We were guests of the Hyatt Ziva from November 13 - 20, 2019. We stayed in a swim-out suite in the Club Tower. Our room was beautiful. Although we quickly realized the pool and patio didn't get sun until about 3pm, we appreciated the other pools until then. The sunsets were spectacular. Hearing the ocean surf crashing was amazing. The level of customer service was above and beyond. Our pool was quite cool, so I mentioned it to the concierge. The next day, it was very comfortable! We [... read more] enjoyed the food, and appreciated that we didn't need dinner reservations and didn't need to stand in line at diñner time. The resort was a perfect size - we didn't have to walk far for anything. Thank-you Hyatt Ziva for a great experience! We'll be back!

Grand Decameron Complex Bucerias Trademark: Resort is truly only a 3 star resort.

We arrived late on November 23, 2019 and instantly realized that we were receiving an inferior room and that the people at the front desk could not speak adequate English.Our Transat tour operator guide(Jorge Garcia) was truly uninterested in assisting us with information about the Royal Decameron Complex. He gave us zero paperwork and zero attention.We were never given return shuttle bus info for Nov 23 from Jorge Garcia. My wife and I had been to this resort, in the past, twice before, and wou [... read more]ld NEVER recommend this place to anyone who wants to enjoy good food. Awful, awful, awful food, especially at the restaurants.We are NOT fussy eaters, but this resort has really gone downhill since last we were there. We went on no trips at all, except to the Puerto Vallarta Mercado, which was also terrible. No Mexicans seemed to want to deal on their prices at all. We were not treated well, not fed well,prices in and around Vallarta are way over priced now, because of the cruise ships.We have TRULY been disappointed for the last time in Puerto Vallarta and will never return. I hope that our story is not indicative of others that Trip Central has sent people to vacation at. The Royal Decameron resorts(We were told) have all been recently purchased by the country of Colombia.It seems to be operated as poorly as the Colombian Government(Third rate). Thanks for allowing me to write to you our legitimate concerns..

Grand Decameron Complex Bucerias Trademark: Was great activities. Great staff .. . However food and other things could be reviewed

Overall I was pretty happy with the resort. There were a few things that stuck out that I was not happy with. 1. Housekeeping was not done on a daily basis. I was told that to leave tips so I would get better service for housekeeping, I am a single Grandma who had a nephew and Grandson with her I was saving money for excursions and other local vendors. I felt that I should not have to tip the housekeeping it is all inclusive. There was times within the twelve days state, that we did not have our [... read more] beds or clean towels or even a housekeeper enter the room. 2. Same as above for tipping, when going to the restaurants, even if it was Buffet. I tip a few times, but try to save money for excursions and vendors for souvenirs. When we did not tip our faces were recognized, well at least this is what I felt, that the service was not there. There was a few times that we had to wait for a drink of water for well over a half hour, and the place was not busy. or even to be greeted. 3. The food was repetitive even throughout the separate buffets. However there was days for special events. Such as Mexican, international,. Overall the food was pretty good. 4. The staff were immensely friendly and professional, 5. Lots of pools, lots of beach space, not overcrowded, great events throughout the day. 6. Very central location, could walk down to Market, walked uptown to bank, walk Uptown to grocery store, and short cab trips or Shuttle trips to excursions. 7. Transat representatives were not clear on Excursion cost. I'm not sure if this was a communication barrier, or not all information was divulged prior to paying in full. With sign up and pay for the Excursion. And then was told had to pay for a cab anything over three people, and other fees such as porting and ecetera. it was explained to us when we went to the Royal swim with the dolphins and the zip lining and water slides that we would have free food and beverages. This was not the case. Only adults received coupons for free food and beverage, as children under 12 were free, lucky we had money on us to buy food and beverages. In addition we are also lucky we had money on us because we were told we could have the cab ride home for free because we paid the first one going there but this was not the case they would only take three people and then they'd have to give us another taxi in which we had to pay. 8. The shows were Grande, always something new entertainment kept you on the edge of your seat had you got laughing. 9. Very well cultured Gardens and area well-groomed and clean grounds. 10. Overall I would provide the stay a 7 out of 10

Grand Decameron Complex Bucerias Trademark: Third time going back to RDC

We stayed Oceanfront. The A/C needs to be updated but they did give us a fan to help us sleep. The room was clean and well maintained during our stay. Checking in was quick and some helped us take our luggage to our room. The food was good but the bacon needed to be a bit more Cooked. We eat at all the restaurants and the best was the Rodizeo this time. We loved eating at the piccolo that was another good time since we eat there 3 times. Loved the lady making my sandwiches. The weather was very [... read more] humid but the resort still Had events that were great from Some of the singers to events they hosted. It’s a great resort for families and singles or couples. Can’t wait to come back.

Grand Decameron Complex Bucerias Trademark: Great place, lots of variety, close to Bucerias

Blocl 1' oceanfront was great location. Food was good, room was clean, plenty of choive in pools. Limimg up at 7 am to book an a la carte restaurant was no fun. Bring pesos for tipping. Internet kicks out after 30 min and to resign in again.

Sunset Plaza Beach Resort & Spa: Perfect vacation !!

Absolutley love this resort!! The service is impeccable.. every staff that we encountered were awesome super friendly and helpful. They get to know you by name and treat you like family. The rooms are clean and the food is great. A nice selection of food at all times of the day or night. I have no hesitation in recommending this resort!! I will return!!

Iberostar Selection Playa Mita: Perfect getaway

I loved this hotel. The staff was wonderful and accommodating. The resort itself was wonderfully upkept, its clear that the staff work relentlessly to provide thier travelers with a clean enviroment. The beach is exactly what you hope. Crave that moonlit romantic walk? It feels like you are on your own private beach. I honestly can't say enough positive things. Thank you!!

Hyatt Ziva Puerto Vallarta: Awesome Resort!

We arrived on Sunday Nov. 17th 2019. Westjet Vacations transported us directly to the Hyatt Ziva. We were Greeted by the front desk staff with "Welcome Home" followed by a glass of bubbling wine and a cool cloth to wash off our hands and face. Our check-in was quick and effortless. We were shown to our room along with our luggage. The room was further from the elevator than we had hoped for,the concierge immediately called the front desk and we were promised a room closer to the elevator the [... read more] following morning. (this was done) The room was as requested, king-bed, A/C, bathroom and balcony. The grounds and swim-up pools were all very,very clean. The beach I believe is certainly one of the finest in Puerto Vallarta and a Federal life guard is on the beach every day. The food in the 5 restaurants make if very difficult deciding each meal time where you are going to dine that day. All the Staff are amazing and I can only say that I would love to have any one of them working for me, they make the resort. Thank You Hyatt Ziva....We will Return!

Hacienda Buenaventura Hotel and Mexican Charm: Great staff

We found the grounds and pool well kept. The staff take pride in all they do. The restaurant staff efficient and friendly. The rooms basic but suit the purpose. The walk to each beach short and simple. The only annoying fact the smoking policy lets people some in pool and all around the pool. The large ash trays can be found right out side the restaurant which is just not acceptable when trying to eat. The smoking was very bothersome as I have asthma and did not realize before booking at this re [... read more]sort. If they had a smoking area away from pool and restaurant I would stay again. Do to the small size I’d only ever do a week as the food never changes. Location was fine.

Sunscape Puerto Vallarta: Great location

Hotel is very old, and is showing its age. That being said the staff and location are amazing. Food was just okay, lack of air conditioning in the food areas, even indoor venues made dining a bit uncomfortable. Rooms were also showing their age and again air conditioning was not great.

Iberostar Selection Playa Mita: Classy Resort with Exceptional Staff

Iberostar Selection Playa Mita is a great value for a super clean, classy resort with good food and exceptional staff. We were impressed with the incredible service levels, professionalism, and friendliness of the staff in all areas of the resort. Guests needs are tended to with a smile, and the resort and rooms are impeccably maintained by the maids and cleaning staff. Entertainment team was fun and worked very hard. Bar and pool service was great. Buffet and ala cartes were good. We especiall [... read more]y enjoyed the cute little coffee shop for cappuccinos and frappes. We also enjoyed spectacular sunsets with a cocktail every night. It was a great vacation! We would highly recommend this resort. Thank you to Taylor Curtis at Tripcentral with her assistance in booking our vacation.

Krystal Grand Nuevo Vallarta: A great weeks stay!

Grounds, pools and area were fantastic. The coffee shop two doors down from our 41118 swim up room was perfect. I suspect that 41117 would be a nicer swim up room as it is isolated in the corner and gets great shade.. drawback being the loud noises from the cafe next door. Food options were somewhat limited compared to other resorts and some (Japanese) are only open certain days. All but the Japanese need no reservations at all.The food itself was excellent and Elena at the omelette statio [... read more]n was a superstar. Do watch some of the restaurants as some will forbid those with plastic flip flops. We only did the infinity pool with the swimup bar as we had our own pool.It was nice to hang over the edge and look at the ocean. For those who shop there is a OXXO right outside the front resort entrance and also a pharmacy. There is also a Mega shopping store nearby (groceries) and 10 minutes towards Puerto Vallarta there is a huge walmart. My only complaint is that no matter how busy the resort was, or on some days was not, there were NEVER enough staff and they all worked extra hard and had to run around.

Hacienda Buenaventura Hotel and Mexican Charm: charming and traditional,

this was my 3 rd visit in 17 years , absolutely nothing has changed , not that it needed change . All of the staff were fabulous , friendly and happy . Food was traditional Mexican with a nice option for an upgrade at no charge with the all inclusive pass .

Riu Flamingos: Not that great

The rooms are okay although we tried on three different occasions to get our safe unlocked (it was not able to be used from the get go) and never managed to get them to come to the room to fix it so we never had the use of the safe. We went with a party of 8 age ranges from 17 to 80. The very worst part was the pool although it says there's a kids pool don't be fooled both the pools are kids pools and there are a LOT of kids there in the pool with soggy diapers on, jumping and splashing when [... read more] you're just trying to relax. There's more kids at the swim up bar than adults and it's very hard to get up there to get a drink. There is no poolside drink service. The pool also feels gritty on the bottom and if you swim through the water you get hair caught in your fingers. The kids are everywhere when you try to have an adult game of volleyball the kids are swimming between your legs and all over the place. The food at the resort is pretty good especially the Italian restaurant, at the steak house don't order the top sirloin it's really tough but the food was good and it's nice not to have to make reservations. Most of the staff are not that friendly unless you jiggle your boobs in their face then it seems to be effective from what I saw. Overall I would definitely pass on this resort, I've stayed at other RIU properties and this one is by far the worst.

Las Palmas by the Sea: An amazingly down to earth all inclusive resort

Me and my friends stayed here last year and loved the down to earth style of Las Palmas by the Sea that we stayed here again this year. Unlike the overly sanitized atmosphere of other resorts, this one is nice and intimate to a point where all the workers get to know us personally by our first name as well as our individually desired favorite specialty drinks and special snacks. Their bar as well as main eating area and formal dinner restaurant is right at the beach so you can see and hear the  [... read more]waves crashing in at all times...amazingly special. Try it out, you won't be dissappointed.

Grand Palladium Vallarta: We'll be back... :)

This was our first visit to GP Vallarta and we want to return there again :) Food - great, tasty, fresh, wide selection. Burgers on the beach for lunch or dinner at El Dorado - everything was awesome. Mexican restaurant was our top pick. Compliments to the chef and the team of servers. Very nice and relaxing atmosphere. Kevin "Costner" is awesome :) Buffet - 10 out of 10! The lady making pizzas is fantastic cook. I can go on and on about it but you must try it yourself :) Service - dinner,  [... read more]lunch, breakfast or wedding on the beach - Nelida is there to help out anyone. Antonio at the buffet will go an extra mile to provide the best service and make you a little rose. Antonio at the pool bar is the true leader and awesome bartender. Gracias to Mary for keeping our room nice an clean. Accommodation porter (don't know his name) was such a great guy. Always with a smile and a song :) Night shows - amazing, those dancers must have endless pool of energy. But the true STAR is Yesica! Service with the smile every night! :) Activities - non stop action. There's so much to do for everyone. Spa, pools, bar's, beach, tennis, football etc. There's always something happening and everyone is welcome to join in. Try archery with Ali. And follow his instructions :) One last reminder. When packing your sunscreen and swimsuits - don't forget to bring some respect with you. Front desk, service staff, guy blowing leaves or a lady mopping walkways - everyone is working hard to make your stay as pleasant as possible and they deserve utmost respect.

Grand Palladium Vallarta: Easy surfing

Nice hotel with a surf break right off the beach. Friendly staff go out of their way to make sure you are looked after. The beach crew, Eder and Jimmy are most helpful with surf tips and lessons. This was our 3rd trip

Occidental Nuevo Vallarta: Beautiful resort

This is a wonderful resort for couples or families. The staff go above and beyond to make your stay comfortable. The food was average in the buffet, not a bad breakfast and lunch selection. We ate at 2 of the 3 Ala Carte restaurants, the Italian and Japanese we definitely would recommend trying them. The resort was well kept, the beach was beautiful. Lots of lounge chairs on the beach and by the pool. The rooms are average nothing special but they are clean.