Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(1454 Reviews)

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Vboutet  - 

Verified Purchaser

Grand Palladium Jamaica: What a resort

This resort is huuuuge!!! We were there for a week, and there are parts we never got around to check out! The pool is amazing. The food is ok, could have been a bit better. We were travelling with a group, and from sharing our experiences we concluded that the restaurants seem to have good and bad nights. They also seem to take some creative license with the dish compositions vs what is written on the menu, probably according to what they have on hand. Might have something to do with our being t [... read more]

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Nellak  - 

Verified Purchaser

Grand Palladium Jamaica: Destination wedding

Dining was very nice. Service was above and beyond. Bars and common areas were pleasant. There is always someone asking if we would like a spa treatment. Rooms are nice except the bathrooms. No exhaust and always felt damp and mouldy. Staff were excellent

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Jevanmaanen  - 

Verified Purchaser

Grand Palladium Jamaica: Awesome resort

Beautiful setting, spacious and clean rooms, great variety in dining. Only negative dining event was the filet I had at the steak house. Friendly and efficient staff and they weren't pushy in trying to sell anything, be it services or retail.

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Curling  - 

Verified Purchaser

Grand Palladium Select White Sand: Great resort

Great vacation everything went well only thing would recommend is blood pressure machines lot of older people and would like to make sure it is ok only other thing some of pool stairs not marked with different color t to see end of step very dangerous do fall once myself going down pol stairs.

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Charliepride  - 

Verified Purchaser

Grand Palladium Riviera Resort And Spa: Really awesome resort

I have been to this resort 5 different times and I still am amazed. There is lots of cool entertainment ( activities at the pools, and the shows at night) The bar tenders at the White Sands ( Joel and Pedro) are awesome. We had a lot of fun with them. Lots of variety of drinks and shots.

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Eve 11  - 

Verified Purchaser

Grand Palladium Vallarta: Beautiful place

Very relaxing experience,friendly staff,food and drinks were so good that I miss them already.The room was always done every single day no to forget to mention the salty piscine for sure a place to come back soon.

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Gracep  - 

Verified Purchaser

Grand Palladium Select Bavaro: Beautiful resort

It is a large resort, but manageable to get around by train or by taxi. The resort is well maintained, the staff is very friendly and always making sure that you have everything you need. There is a large choice of restaurants with a good variety of foods. There are large pools with swim up bars, the bartenders are very friendly. Miguel at imperial service was great. The only negative thins were the guys set up for the market, very persistent and would not leave you alone. It was a very relaxing [... read more]

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Jordan77  - 

Verified Purchaser

Grand Palladium Punta Cana: Average resort

My thoughts on this hotel are. The grounds and public areas are clean and fairly maintained. The rooms are big and average. The service and maintenance of our room was below average. Noisy A/C unit (when it worked). Had an issue with our A/C thermostat on our the first day in the resort, the T-stat batteries need to be changed. The maintenance staff replaced it with old batteries on the same day. In the middle of the night the A/C stopped working again, took 3 days to get it fixed, and the main [... read more]

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To and Kathleen  - 

Verified Purchaser

Grand Palladium Kantenah: SUMMER GET AWAY IN THE MYAN RIVERIA

My wife and I where looking for a exotic get away and where undecided as to where to go. I made a call to a vacation sell off company and there phone just rang, no one answered. My next call was to Trip Cental, Westcliffe Mall location and my call was received immediatley. I was greated by a very helpful customer service rep who after talking with me about what I would like to do and my price point. She than sent me an email with a list of 6 resort destination choices and on her reccomendation w [... read more]

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Svitlana  - 

Verified Purchaser

Grand Palladium Vallarta: Awesome place.

Everything was absolutely amazing. Feels like the resort is well managed. Lots of employees wearing different uniforms for different jobs, but nobody was just sitting around. Everybody had a purpose of being there. 1) The grounds were clean. We liked especially abundance of greenery between the buildings, the botanical garden and the zoo. 2) The pools were also clean. Appreciated several toilets outside the pool area and on the grounds; did not have to go to the our room for that reason. Also we [... read more]

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Mlefty17  - 

Verified Purchaser

TRS Turquesa: Palladium Hotels and resorts-Royal suites turquesa

Resort was great. Flight home was terrible. Trip central can't be faulted for,that Air transit is now at the bottom of our list. It was our 30th anniversary. Flying home was almost 8 hours instead of 4

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Juliejulie  - 

Verified Purchaser

Grand Palladium Select Bavaro: Beautiful Resort

My family and I had an amazing time at the resort! The staff and grounds people were constantly working to keep everything clean. The property was immaculately kept at all times. The room we stayed in was beautiful as well. Tons of food and a variety of it every day as they held different theme nights, Italian, Mexican, international, Asian etc... There were also several À la cart restaurants to choose from as well so you could never get bored from the food. There are so many activities that yo [... read more]

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Frannie g  - 

Verified Purchaser

Grand Palladium Kantenah: Great Hotel!

Enjoyed the Grand Palladium Kantenah, The food was great, accommodations-rooms were clean, need some updating. Fridge was stocked daily with beverages. Al a carte's were very good, Japanese and Columbian restaurant were very good. However reservations very difficult to get. Pool was clean, beach lots of seaweed, however all of the Mayan is dealing with this. Mostly, the staff was phenomenal so pleasant, and very helpful, kind and worked very hard. I have recommended to friends and would definite [... read more]

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Ceppy  - 

Verified Purchaser

Grand Palladium Select Bavaro: ME AND PALLADIUM

Excellent resort.....costumer services to the finest. ....food and facilities really good. I'm going back.,Their costumer services should be an example for other hotels in the Caribbean. Tripcentral again allow me to have an awesome vacation with the family

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Proudpapa72  - 

Verified Purchaser

Grand Palladium Kantenah: Great family getaway

A perfect family getaway if you have kids. Lots for them to do (water park, daycare, etc.) and cleanest we've been too. Excellent food and amenities. Recommend you upgrade your suite, basic is not so great. 4.5 stars

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Sukhi  - 

Verified Purchaser

Grand Palladium Vallarta: Amazing resort

Good place for vacation. Staff very supportive, clean rooms, excellent food and drinks. All inclusive package is worth every penny. Missed 24 hr. english movie channel. Thank you filpe, armando, roberto and patricia (chef) for excellent service.

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Zana  - 

Verified Purchaser

Grand Palladium Palace: Grand Palladium Palace, Punta Cana

The room itself was nice, we had a beach view which was amazing. The staff was friendly at the hotel and restaurants, they try to accommodate your needs. There is a market place located on the beach by the hotel which has nice souvenirs to select from, if you don't mind walking out of the resort, there is a small market place not too far from the hotel as well. There was a lot of seaweed on the beach, I think it's typical for July, the water is cloudy which makes it harder to see fishes.

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Jamcanguy  - 

Verified Purchaser

Grand Palladium Kantenah: Beautiful resorts

Public areas well kept, variety of foods available, but a bit salty on the meats. The al acarte restaurants were not impressive in terms of variety and sign up periods were way too long. People were kind and friendly in general.

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Hilda  - 

Verified Purchaser

Grand Palladium Kantenah: amazing resort

Food and shows are excellent! Beach is great, service is great. Rooms are very nice and clean. People that work in the hotel is very friendly. We loved the trains that move people around the 4 hotels, lots of restaurants to choose from.

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Dougs  - 

Verified Purchaser

TRS Turquesa: would never go back

My husband and I spent a week at this resort and we would never go back, terrible customer service, at check out they accused us off taking a bottle of champagne and wouldnt let us leave uless we paid for it, needless to say when my husband told them to call the police they had us sign a weaver saying that we didnt take the bottle and then we could leave...

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