Ocean Coral Riviera Cancun: Great resort.

The resort was very clean and well matained. The food and staff were excellent. Only complaint was the amount of seaweed and the smell of it. Water was very murky and not tourqouis. They finally gave up on cleaning it. Lovely patio.

Akumal Bay Beach and Spa Resort: Family fun!

We loved the resort. A little bigger and busier than the last time we were there but still a fantastic experience from the staff and the snorkeling. We only wished there was less public smoking. The food was great and service was above and beyond other trips south. The staff : Wilbur, Mario, German, Liliana, Marcelo, Yeni, Noemi, Clemente, Marbella, Jose, Ariana, Paulina, Arrieta, Oscar, Arial, Karina, Oliver, Cornilo, Abraham, Manuel, Alejonra, Cristian, Yaneli, Patricia, and Amilcar, were all [... read more] 5 star employees. The cleaning and maintenance staff were also top notch.

Hotel Xcaret Mexico: Best vacation EVER!!

The service was exceptional! Staff always ready to serve with a big smile on their faces! A special thank you to Daniella at the Viento building! She was the best! Beach chairs were always in excess, never once did we have to get up early to reserve. Parks were very good and we had lots of fun at all of them. My only complaint is that we are not there now:(

Bahia Principe Explore Akumal: Amazing vacation!

This resort is absolutely fantastic! The grounds are kept so clean and maintained. Food and service was fantastic and the adults only infinity pool is the cherry on the cake! Rooms are a little outdated but they are kept clean and mini fridge always restocked. 24 hour room service is a must try! 5 stars! Thank you trip central

Ocean Riviera Paradise: Better than I had expected!

From the moment we arrived at Ocean Riviera Paradise, everything was perfect. One of our two rooms was ready early so we did not have to wait to change clothes or anything. The staff were awesome and always happy to see us. Booking excursions was so easy and they always had great deals. By day 4 or 5 my group had a chat about what we did or didnt like about the resort. We decided that we wouldn't change a thing. Despite the few negative reviews, we weren't approached even once about timeshares o [... read more]r priveledge. All in all it was a great trip and an excellent deal. 5/5 on all aspects.

Blue Bay Grand Esmeralda: Great Resort and Vacation

The rooms were really nice and clean and the beds were comfy. The food was really good. The resort itself is massive and kudos to the shuttle drivers who do their best to get guests to a from where they need to be. Service is really good at the buffets. A la carte restaurants were good with special mention for the French restaurant which was excellent.

Grand Oasis Cancun: Awesome resort

Everything was great! we all had a blast in the pools meeting new friends and the swim up bar was a nice feature. The white sand and blue water beach was just steps away. Highly reccomend this resort

Valentin Imperial Riviera Maya: Great experience

Heaven on earth, we enjoyed our stay very much, really a 5 star resort and the service was unforgettable.some restaurants weren’t as tasty but the presentation was gorgeous.the beach was very well maintained.

Barcelo Maya Beach Resort: Barcelo - really good!

Almost everything about this trip was perfect. The staff was all outstanding and all very friendly. The food at the buffet and the al a cart restaurants were really good - not out of this world good, but very good. The beach is outstanding! lots of seating and lots of sunny and shady spots too. The only complaint has we had was headphones were stolen from our hotel room. I didn't follow up on this with staff as I knew what the answer would be. Make sure you use the safe. Our room [... read more] was really good - no complaints at all. And the bed was super comfortable too, which is not always the case in Mexico. The nightly entertainment was very good too. I would recommend this hotel to anyone.

Grand Oasis Riviera: I’ve been worse..

If you have kids and want to be in bed by 9pm, it’s perfect. There was no music except at one location and it was awful hipster electronica. There was not a lobby bar, in fact there were no bars... well one, it was a swim up bar and it closed at 5pm. Staff were ok.. like not mean but certainly not friendly. I don’t ever complain and I’m not even complaint now, I just want people to have visibility to what it really is. Rooms were clean and nice, the atmosphere just wasn’t for our family.

The Sian Ka'an at Grand Tulum: Great Service and Beautiful Resort

The Sian Ka’an Grand Tulum is an absolutely stunning resort. The grounds are well manicured and it feels like you’re nestled in a forest of palm trees. The staff were accommodating and very polite. Views of the turquoise water are fantastic from the white sandy beach. Rooms are well set up and kept clean. Not a very large resort, and definitely a calm atmosphere. Only disappointment was the food unless it was seafood. There are a number of restaurants with decent menus, but only one was  [... read more]worth going to. Overall had a lovely time at this resort, just hope they can improve their food.

Riu Palace Las Americas: The Staff Were the Best

The hotel was absolutely stunning inside and out--infinity pools, right on the water, great decor--and very clean. The staff were amazing--they remembered who we were, would stop to talk to us, and were always enthusiastic and ensured we were having a good time. The food and drinks were really good, but the desserts at the restaurants could use some work. The rooms were nice and quite big but the A/C and light switches were hard to work.

Secrets Playa Mujeres: Nice Resort, however not what I thought a Secrets resort would be

Nice clean resort, however very loud annoying music everyday by the pool, not relaxing at all, so not the place to go if your looking for peace and quiet. Not able to swim in the ocean too rough, no one walks the beach, very strange. Very misleading as to what's included, had to pay for most top shelf liquors or wines, so don't be fooled by the unlimited luxery line. At least 2 restaurants closed every night, the Italian restaurant ran out of Cabernet all 3 night's we went for dinner. Rooms  [... read more]were nice, however we paid for a partial ocean view room and we're put in a room over looking the pool, we were told it was better as the ocean view rooms you could hear the construction of a new hotel being built next door, that's fine, however don't make me pay for it!! We were unable to to get back into our rooms 3 different nights, each time we were told the electronic lock would be fixed and it never was, very dissapointing. Suzy and Louisa at the pool were fabulous, always took care of us ensuring we stayed well hydrated!! Victor at the Brazilian restaurant at Dreams was amazing!!! He made us feel welcome as did the beautiful greater outside, I cant recall her name but she had the nicest smile! Although the food was great no complaints, given the price point for this resort I expected to see more seafood and steak offerings however not options. Given the price point I was a bit disappointed, we usually go to the Iberostar Grand Punta Cana, no comparison, the Grand is far superior in every way.

Sun Palace Hotel: Definitely a couples only, not adults only resort

Although the resort was nice, location great, staff were great, I was disappointed that when we asked at the time of booking if this would be appropriate for a mother daughter university grad trip and they said yes. They gave us a room with two double beds which was very accommodating but as soon as we arrived and were given the one hour introductory spiel of the various Palace properties and after having dinner in the restaurant, it was blatantly evident this was a couples only resort. We ask [... read more]ed the manager at the sun Palace to move us to the beach palace and they did so with no problem whatsoever but unfortunately we had to pay for our transportation to the beach palace which I was perfectly fine with but they didn’t have an ocean view room available and I had paid extra for ocean view So needless to say that was very disappointing because this was my gift to my daughter for graduating from university and I wanted it to be special. Only go to the sun Palace if you are a couple not even two girlfriends unless you are partners because you will not feel comfortable . The beach palace was amazing I just wished we would have been advised at the time of booking that that would’ve been the better property because then we would’ve had our ocean view room and been there right from the start . On our return home Sunwing cancelled our flight after waiting in the airport for 11 hours sent us back to another resort that was A three star at best and they told us it was five star we basically slept woke up and went back to the airport the following morning . So that was a bit of a nightmare as well . Sunwing is terrible about communicating with passengers when flights are delayed or cancelled they keep you in the dark and just keep changing the departure time by 10 minutes every 10 minutes it was ridiculous .

Royalton Hideaway Riviera Cancun: Disappointed

We stayed at the Hideaway from April 26 to May 3 of this year. There was some good and some bad during our stay. Our room which was located on third floor which was ok, the smell of the room was very musty. Resort could have provided something to remove musty smell. We never got to use our balcony due to construction right next to our building. Was very noisy at times from construction inside hotel and outside. The beach was very disappointing on the last days, was full of seaweed. Couldn [... read more]'t walk on the beach due to seaweeds, and could not go swimming at the beach. The pools were just OK, the pool at the Hideaway was always packed with people, and not enough shaded area to lounge. The restaurants were OK as well, nothing to brag about. The staff was very good/friendly except for the people trying to sell you the Diamond Club, they were very persistent in trying to sell you spa for attending a meeting to join the Diamond Club. Overall I was not impressed with this resort. I would not recommend to any of our family and friends.

Barcelo Maya Colonial: Amazing!

Everything about this resort was amazing! From the moment we got off the bus, we were treated like we were the only ones there. We were catered to for every request! The pools and beach were clean. The rooms were in really great shape. The food was excellent.

Grand Riviera Princess: Nice Resort

The resort itself was beautiful and very clean. It was a massive place, in some parts it was really quiet and dead which depending on what you like could be good or bad. Didn’t really have that Mexican feel that I like. The staff were very nice and helpful, we had a few minor issues with our room and they were quick to fix it. The food wasn’t horrible but wasn’t great. We stayed in the family club with a swim up room. It was nice and convenient for the kids but was really quiet [... read more] and secluded. Again, depending on what you like could be good or bad. I would recommend bringing your own music and speaker. The family club pool does not connect to the other pools. The beach was very happening, lots going on and tons of chairs. I did not like swimming in the ocean. It was very rocky and lots of seaweed and could not see the bottom. I went in holding my toddler and I struggled to get back out. If that stuff doesn’t bother you then you can get to nice sandy spots. Water shoes would help.

Grand Oasis Cancun: Loved Grand Oasis Cancun

My friends and I are all in our early 20's and this resort had it all. I must say though if you are bringing a family or don't really want to party this probably isn't the resort you want. If you are looking to party for a week on a beautiful beach and in a big pool than this is the one for you.

Finest Playa Mujeres by Excellence Group: Excellent resort in all categories!

The Finest lives up to its name! The service, food, modern room amenities and grounds, pool and beach, and the kids resort within a resort were all amazing! You can’t go wrong as a family to go here, we all loved it!

Hotel Dos Playas Faranda: Simple resort

Ground was super clean and beautiful. Room was spacious with a balcony view of the lagoon and a window view of the ocean. The food was continuously cold and everybody had their little glass for tips which was very intimidating leaving the impression that if you don’t tip you get bad service and in some case was true