Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Sarahem23  - 

Verified Purchaser

Melia Marina Varadero: wonderful time!!

The resort is new and beautiful. Staff was friendly and wonderful. Small problems with the room were addressed quickly. Enough food and a la carte options that even the pickiest of eaters shouldn't starve. Staff is amazing. My second time in Cuba, my boyfriends first time. We will come back again and again. Thank you for the wonderful memories!

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Grube3  - 

Verified Purchaser

Resonance Blu Varadero: A Vetry Good first vacation

This was the first vacation for my 2 daughters aged 10 and 9. I have been to Cuba 6 other times but never with my children. We had a wonderful time. the pools were clean and fun, the beach was wonderful. The staff at the bars were very accommodating and were quite good with children. The rooms were clean, and stocked each morning. The one area of improvement I would recommend is the main buffet restaurant. The staff were not as responsive as I am used to, and I found the variety of food was not  [... read more]

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Gbyroy  - 

Verified Purchaser

Valentin El Patriarca Varadero: Nice resort

My wife and I and 6 friends stayed here 2 years ago. We thoroughly enjoyed all aspects of the resort and so returned the first week of December this year. We were disappointed that the resort had not maintained the same level of excellence we had enjoyed before. From the appearance of the grounds, condition of the rooms and level the level of quality of the Al la Cartes, many things have " slipped". The biggest drop in quality was seen at the Buffett. The buffet offered little or no variety from [... read more]

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MTZ1  - 

Verified Purchaser

Melia Las Americas: Great Vacation

Just came back from a week at MLA, my son had great golf games and I had a nice relaxing vacation. Food is out of this world (buffet), staff are wonderful and treat you like family and entertainment is the best. Beaches are wonderful.

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Roelie  - 

Verified Purchaser

Resonance Blu Varadero: It was pretty good.

The hotel was good. The grounds are big. My husband does not walk the greatest and sometimes it was a long walk to get somewhere. There are the the little trains but when we needed it it was not always there. The service at the hotel was good. Special the Diamond club. Food was not always the best but that is not a problem for me since I like to enjoy the country and the beach.

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Smitty  - 

Verified Purchaser

Sol Varadero Beach: Beautiful spot the ocean and Beach are AMAZING.

Our room was always clean and fresh, we had a beautiful view of the pool and the lovely grounds. there was always something good to eat, fresh fruit, lots of fish, the Baked good were amazing. It is well spread out and we were able to walk a lot which was good for us.

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Byebyecuba  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Could be anywhere...

If the Iberostar Laguna Azul is an indicator, then Cuba is now just like any other run down Mexican or Caribbean resort area. The staff is now so used to being tipped, if you don't tip, you are ignored. The rooms had mold on the walls, the elevator in our wing worked only three days out of 14. The 5 a la Carte restaurants were pleasant, however the food no better than the buffet. When we had difficulty with our reservation dates, the reception gave us every indication they would be able to assis [... read more]

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Annaler  - 

Verified Purchaser

Roc Arenas Doradas: beautiful resort

The hotel is clean only a few cockroaches. Food was also good lots of choice. Friendly guests . Staff in reception area and lobby bar need to be a little more friendly. They are when you give them lots of tips...

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Jack Jill  - 

Verified Purchaser

Sol Palmeras: Great Resort

The hotel was wonderful. My husband and I were always concerned about travelling to Cuba because we have always heard that the food was terrible. Well we beg to differ. If you cant find something to eat at this resort then I would say that you are way to fussy. There wasn't a meal that we could complain about. The a la carts were great as well. We did the Chinese and Italian. I would go back to this resort any time as well as recommend it to anyone.

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ZDENA  - 

Verified Purchaser

Paradisus Princesa Del Mar: FIVE STAR

ROOM'S NEED LOTS OF MAINTENANCE, FOOD IS EXCELLENT, PEOPLE ARE SO FRIENDLY , ENTERTAINMENT IS EXCELLENT, I WAS THREE TIME IN THAT RESORT, AND I LIKE IT AND I WILL COME AGIN, EXCHANGE RATE IS SO LOW FOR OUR CAN. DOLLAR, FOR $100, YOU GET 82 PESOS ..

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Justback  - 

Verified Purchaser

Hotel Internacional: Nice place

It was a nice hotel. It is in need of some renovation but staff works hard to keep it clean. Because many complain about the food I have to say the food is great. Some things did not look appetizing to me but I tried some and they were good anyway. The only thing I did not like is some sort of sweet potato but this is really personal preference. There were plenty of things I did like. In addition to the buffet there was a grill for those who want absolute predictability when it comes to food. If [... read more]

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Stephanieapril1  - 

Verified Purchaser

Punta Peninsula Varadero: Only regret.... wished we stayed longer!

The hardworking staff really make this hotel what it is. The food was amazing (my husband and I are very picky eaters - so we were shocked by this). Grounds are clean and very well maintained. The hotel is located at the very end of the peninsula, so it is the furthest from town, which means some extra travel time when going into town - but this is not an issue, since we only went into town twice because really the resort has everything! I would DEF recommend this hotel to a family member, frien [... read more]

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MrsD Canada  - 

Verified Purchaser

Grand Memories Varadero: good value hotel

this was our first trip to Cuba and overall enjoyed our stay. would highly recommend the a dults only section great international restaurant serving ala carte breakfast lunch. and dinner (includes lobster tails)!to make this resort better you need a music at the adults only pool.

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Spiller  - 

Verified Purchaser

Resonance Blu Varadero: Good times

The Memories Varadero Hotel grounds were well maintained. We stayed near the middle to end of November 2014. They were prepping all the water fountains around the resort for the high season. The water fountains that were running looked great. The rooms were decent. They were always clean and our fridge was always well stocked, and the bathroom amenities were nice. The food at the resort was typical for Cuba, not great but not horrible. The Janpanese restaurant was by far the best one going.

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Jazzy Linda  - 

Verified Purchaser

Resonance Blu Varadero: Good Resort

This resort was good. You get what you pay for. The grounds are clean. The pools are fun. Swim up bar at the entertainment pool awesome. Thanks to Wilson. All the staff friendly at this bar. Rooms fair. Entertainment staff fun. David...Adam...Yourdi. Service slow at lobby bars. Need better selection at buffets. More spice needed to food. Very bland. By the end of the week everyone asking for stuff for their family or themselves.

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Dwntwnjmmy  - 

Verified Purchaser

Memories Jibacoa: Great Service - a nice place to relax

The staff here are outstanding. Servers, housekeeping, bartenders, entertainers: all very attentive and positive. The resort is very well-kept, clean and quiet. The beach, pool and rooms are all well maintained. The buffet is better than I expected from what I had been led to expect for Cuba. Less than an hour from Veradero or Havana (on a good road) and also far enough away to be quiet and relaxing. Private taxis available for day-trips. (I recommend Anna and her '55 Pontiac). Also a safe area  [... read more]

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Pipes  - 

Verified Purchaser

Resonance Blu Varadero: Average , dated

Food wasn't as good , found the resort a little dated, shuttle cars damaged ( headlights missing, cracked windshields , bumpers smashed in) food was salty , greasy and seemed like same vegetables and fruits everyday . Room was ok bathroom was moldie , cigarette burns and maid left patio door open when cleaning ( mosquitoes entered my partners legs eaten alive)

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Myron_Donna  - 

Verified Purchaser

Melia Marina Varadero: Only one word to describe it - amazing!

Our stay at Melia Marina Varadero was wonderful! Our room was spotless and modern. We were on the 4th floor overlooking the marina - a perfect location for sitting on our glassed in balcony, viewing the nightly entertainment when we were too tired to actually attend the festivities below. The employees of the resort were fabulous - always courteous and kind. Customer service was priority one - from Barbara who took care of our room, Rubier (Rootbeer) at the pool, Vanietta (Vanna) at the bar (jus [... read more]

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Sammie  - 

Verified Purchaser

Paradisus Varadero: Great time

The rooms were nice, and the ground was always clean and neat. The service is good, but the only thing I noticed, not all the food is tagged to say what it was.. Lots of people don't eat all the different foods. The entertainment was amazing.

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Sandra Ellen  - 

Verified Purchaser

Paradisus Princesa Del Mar: Grounds of the hotel well kept and attractive.

For a five star hotel the mattress and t.v. could do with upgrading. Variety and quality of buffet food was very good. Nice variety of restaurant choice, however overall quality needs to improve. Nightly entertainment in the main foyer and on then rounds was excellent. Staff were friendly and helpful. Service and staff on Sunwing was of high quality.

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