Moon Palace Cancun: Too Many Kids!

Tripcentral had no idea to which section of Moon Palace we were going - Sunrise, Nizuc or Grand. We ended up in the Grand but spent most of our time in the other locations. Grand is a giant day care centre. Kids running wild everywhere. On top of that, all the facilities at Grand were taken up by the 1000+ participants attending an East Indian wedding. The buffet at Grand is crap. There was nothing there that any of us wanted to eat. However, all of the a la carte restaurants at Moon Palace are [... read more] excellent - except there is no dress code. There is nothing like sitting next to some bum who thinks dressing for dinner is an undershirt and no deoderant. Room service was right on time but we did not receive what we ordered. Like all Mexican resorts, the staff were outstanding - with the exception of those people working the lobby. The Guest Services people, when not eyeing passing guests like a predator waiting to pounce, often sent us to 4 (yes, 4) different desks before we found somebody willing too help us with a question or concern. And, there was constant pressure to listen to their sales pitch to join their "Club." If you're looking for relaxation, this Resort is not for you. The resort is well maintained and the rooms are very nice. No need to waste money on a better room. The bars are not fully-stocked. For example, no Grand Marnier. If your favourite drink is the Golden Margarita, like me, you will have to do without. The wrist bracelets now also serve as your room key. A very convenient innovation. And, there are no towel cards to worry about either. The less stress, the better. The pool attendants were very nice and could always produce a new chair or umbrella for us, if required. However, the pool water was hot. Not warm - hot. Not refreshing at all. I really can't see us returning to Moon Palace.

Grand Oasis Riviera: Just perfect!

Perfect resort for families and also for adults at the adjacent resort Sian Kaan. Small resort with only a few steps from the restaurants, pools and the beach. The staff, entertainers and the service provided was outstanding and so was the variety of food available. The beach and the location is also perfect because of the proximity to a host of different attractions. We will be back and highly recommend this resort to everyone. PS: the agent at tripcentral was also very helpful and went ou [... read more]t if her way to ensure our needs were met.

Bahia Principe Explore Tulum: Amazing resort

The staff were fabulous. They made the biggest difference. The waitors knew how to put a smile on ur face. Super clean place. A five star grounds and rooms were better than most. The entertainment was a awesome. Lots of different things going on and excursions for you to book.

Melody Maker Cancun: Two thumbs up!

The Melody Maker was above our expectations! we stayed the week of April 16 2018 The Staff was fantastic, very pleasant, always had a smile & eager to help in any way. The complex was always very clean with staff always staying on top of things. Food was terrific, with lots of variety & presented well. Drinks were "very" sufficient, & not skimpy like other resorts. Rooms were very clean & housekeeping did an excellent job everyday. The pool & area was great, could use more umbrellas thou [... read more]gh. The beach was top notch, clean and lots of loungers. Bonus was they had a lifeguard on duty. We would highly recommend the Melody for anyone that wants to relax & take it easy.

Grand Palladium Vallarta: Amazing resort!!!

We really liked this resort. Was very clean, rooms were great, staff was very friendly and helpful. Service and food at all the restraunts was good. The selection at buffet was good for all people. Nightly entertainment was fantastic. Only downfall was there are a lot of stairs which isn’t great for wheel chairs or strollers. But would definitely visit again!!!!

Grand Oasis Cancun: Awesome vacation resort!

This resort was clean and well maintained. Beautiful grounds, lovely beach and pool areas. Many restaurant choices with well prepared meal options. There are quiet areas and busy areas with activities and music most all of the time. The evening entertainment was always enjoyable at many areas over the entire resort.

Royalton Riviera Cancun Resort and Spa: 5* Luxury

We went to Riviera Maya April 15 - 22, 2018. We stayed at the Royalton Riviera Cancun Resort & Spa. Carol from Trip Central suggested this resort as we were undecided where to go. She said clients had just returned from there and they loved it. We were 2 couples traveling together. It was the higher end of our budget but we LOVED every little thing. It is only 5 years old. All staff were so friendly and ready to please. Customer service took only 5-10 minutes! Plenty of staff! Plenty of beach l [... read more]oungers! Didn't have to worry about beach towels and they always had lots! Bed was comfy and lots of pillows! Although the beach had seaweed it was still amazing...we spent most of our days at the beach and in the water. The food was delicious! We would definitely return. And definitely try other Royalton Resorts! This resort exceeded our expectations,

Grand Oasis Riviera: Amazing Resort

The resort is amazing. We stayed at the Sian Kaan for the entire trip. The place is just a paradise, so calm, quite and beautiful. Food presentation is awesome, servers are very friendly but it would be better if they put more staff during the meal time so that it could be more efficient. The only shortfall is the beach area has too much sea weed and rocks, and if the staff can communicate in English. Otherwise, we have no complaints at all.

Grand Palladium Vallarta: 18th times there and continue to return once or twice a year!

Easy to get to from anywhere in Canada. Great value, amazing property and staff. So many options for food and secret areas to chill. No other resorts around like many areas, you feel like you have your own private retreat, not to mention the best surf break in the area!

Royal Hideaway Playacar: Incredible Resort

The Royal Hideaway is the perfect adult all inclusive resort for relaxing and recharging. The grounds are impeccable, the staff goes out of their way to ensure you are looked after and the food is excellent. This resort has a very large, white sand beach that is never crowded and beautiful green water. Rooms are located in villas and each villa has a concierge to attend to your inquiries, make dinner reservations and help you with whatever you need. It is indeed heaven!

Bahia Principe Explore Coba: Amazing resort

Beautiful spot .The grounds were perfectly groomed. The look after everything. You real didn't need upgrade because all bars had good name brands .That Bahia still is the only one with mini bar fridges that has chips and chocolate bars in it .

Melody Maker Cancun: Great Resort

This was a great resort with lots of superb service. We have been to many many all inclusive and this has been the best by far. 2 pools, individual beach umbrellas, hard working staff, great price. Would go back in a flash.

Bahia Principe Explore Tulum: This resort was ....okay.

The restaurants and buffet were quite nice, and the swim up bar is perfect for these hot days. It was my own neglect for not reading more about the resort before going, but the things that were a bit of a bummer were: 1) No room service, you cant even pay for it. 2) There are no waiters/waitresses at the pool or on the beach, so you do need to go to the bar to get beverages yourself. Not the worst problem to have, I know it sounds a bit spoiled, but every resort I have ever stayed at has h [... read more]ad this as an option so I was a bit disappointed. 3) The resort is massive, so be prepared to have a hotel room 5-10 minutes walk from the lobby/lobby bar/buffet/spa. They do however have shuttles running, so you can catch a ride quite frequently. 4) There is free Wi-Fi in the lobby only. I personally don't need to have internet at my fingertips constantly, but my travel partner has kids at home and wanted to be reachable. They have paid options for Wi-Fi, but they were listed as quite expensive. A tip for anyone going there - when you select the free Wi-Fi (while you are in the lobby), they give you an option for $10 for a full week. But if you don't originally select free Wi-Fi and you go directly to the Wi-Fi package options, there is no $10 option for your full stay, only the $10 per day option or more expensive for a full week. A bit sneaky if you ask me. The staff were lovely, and the room was good enough and clean. I would suggest staying at the Akumal resort if you want more of the luxuries, and their beach is better (WAY less seaweed). If you are a spa user - the one at Coba had a better circuit than the Tulum. I wouldn't stay here again personally, but we still had an amazing time, especially with the daily entertainment at the party pool. I am usually a backpacker that stays in hostels, so I am not typically a super fussy traveler. But when I go to a resort, I prefer all of the luxuries of being a lazy beach bum :)

Kore Tulum Retreat Wellness Resort: Exceeded my expectations!

I read a lot of reviews online and the resort is pretty quiet- especially at night, it feels like theres no one there! It was exactly what I wanted. Food options were better then i expected, but I eat a vegan diet- I had heard from some people that the meat wasnt so great there. The bikes absolutely need work, some of the tires were flat, and they were rusty! haha

Delfin Beach Resort Puerto Vallarta: This is a lovely, well run resort.

Location, location. location - perfect for any traveller who wants to experience the Zona Romantica, Los Playos beach and pier. Very well kept property with friendly and caring staff. You won't go wrong choosing to stay unless you want the Taj Mahal with all the bells and whistles. We really enjoyed ourselves and felt welcome at all times.

Bahia Principe Explore Coba: 14th Time at the Grand Bahia Principe Coba, Mexico

This is a very beautiful resort. My wife and I returned for our 14th time in early April of this year. The staff are very pleasant, the food is outstanding, the beach is beautiful, there is dancing or a floor show most evenings and the weather is really great. When the fall/ winter arrives every year here in Nova Scotia, we immediately begin to make plans to visit our "Home away from Home" in sunny Mexico at the Coba!

Riu Santa Fe: Not the best experience

Visited in April 2017. The view from this hotel is beautiful, the hotel was generally clean and well kept. The food was just okay, decent variety and 4 a la cartes available. However, the noise at this hotel made the relaxation part of this vacation very difficult. Not only is there a new build going in right next door (building 7) which started at 7am and went til approx 8pm every day, but if we tried to go out on the balcony the workers were whistling and hollering at us. Also, other guests w [... read more]ere partying until 4:30am in the HALLWAYS. Blasting music and yelling and laughing so loud that we woke up multiple nights. There were no staff around to monitor or ask them to be quiet and not disturb other guests who were trying to sleep.

Riu Caribe Cancun: Amazing

This was our first visit to a Riu and we loved it! Not only was it an amazing place to spend our honeymoon the staff were very accommodating the grounds and fascility were beautiful!!! Will visit again

Bahia Principe Explore Coba: First Class Incredible Resort

This amazing resort has very well kept beautiful grounds that are worked on every day to maintain a fresh & beautiful look. The rooms are well appointed that have been newly painted since last year. Fresh bottled water was always supplied in our room & a well stocked bar .. The bathroom was cleaned daily with fresh towels and toiletries. The restaurants were amazing with food that would be have in a first class restaurant. The staff are so friendly and helpful and greet you whenever they see  [... read more]you. This has been our 14th year at this resort and would consider going again.

Grand Decameron Complex Bucerias Trademark: Love this resort

Great value for the money, clean, friendly, good food, lots of pool and beach area. Close to small town market with nice friendly shops along the way. Nightly entertainment is excellent. Definitely recommend and will return.