Riu Naiboa: Great hotel!

Cleanliness is a 5* Service is a 5* Animation team are hardworking, funny and engaged. Do Bingo in afternoon and change activities at night, musical trivia... Another plus: no réservations required for a la carte restaurants. Suggestions: Let clients "stay and play" at the other RIUS, as beach grill is under construction Had a great week!

Bahia Principe Escape Ambar: Amber Blue Old rundown disappointing

Hydro goes out, Tv does not work, air conditioning did not work properly, room was beat up run down, smells of mold, beach was nice, food was good. We changed ROOMS 3 times until we moved to Amber green which was better but not 5 star. Resort was huge staff did not know where shows were difficult to find. Shuttles to beach or restaurants were not always available as they would only take you to certain areas we met at least 10 other travelers that had trouble as well. Some had no hydro at all, o [... read more]ne complained faucet broke off in hand.

Viva Tangerine by Wyndham: Great Resort

Beautiful resort, great beach, ocean rough. Red wine was terrible, white wine ok. Food was ok. Everything was close by. Staff was very helpful and friendly. Every day there was something to do such as darts, Bo chi ball. We spent a lot of time in the pool which was great, just the right temperature.

Secrets Royal Beach: GOOD AND BAD

its was not what was explained to us at all , nobody understood English and just answered everything with yes , food was rarely even cooked and sat out with flies on it all day. constantly hounded by people on the beach and they were all over the resort for a flea market and chased us right to our restaurant. photographer told us $10 for a picture and then we had to end up paying for a bunch of pictures when we only wanted one but got tired of trying to explain this to him. TV , fridge and safe  [... read more]all had to be fixed in our room . Fridge as only filled twice in 7 days . We had to walk all the way across the resort EVERYDAY to get beverages and water

Marien Puerto Plata Hotel: A resort you want to vacation at

My son and I stayed at the be live collection marien in puerta plata for 7 days October 12-19 we had a amazing 7 days the staff was amazing an very friendly they went out of there way to make each guest welcome. There daily activities at the beech or around the pool. There was Nightly entertainment at the Theatre . the grounds were kept clean an beautiful . Our room was cleaned everyday with fresh towels to shower in an the the fridge always stocked with water drinks an beer. There was a vari [... read more]ety of foods at the buffet everyday along with the snack bar at the beach an the A la cart were awesome as well. The only complain that I do have witch is I guess not connected to the resort is the locals who worked the beech they are very persistent and annoying with trying to get you to come to the flee market. They will not except no for a answer so for that made me stay away from the beech area witch was a little disappointed because I love being at the beech. Over all my son an I had amazing trip and definitely will return again very soon

Secrets Cap Cana: Secrets was everything that I expected.

The hotel staff and accommodations were excellent. The staff went out of their way to serve you. I was a little disappointed in the preferred room bar. I have stayed at Sandal's and Excellence, and both these resorts have a bar in the room, along with red and white wine, which is replaced daily. Secrets only had four miniature bottles, and no ice. We had to keep going down to the preferred lounge to get ice and a glass of Canadian whiskey to have in our room before dinner. Very disappointed in  [... read more]this. The food could have been better. I am not a fussy eater and enjoy all kinds of food. We went to the French restaurant for our anniversary and the lobster was overdone and also the steak. We went twice to the preferred restaurant for fish. The second time it was awful. We had ordered shrimp & scallop risotto. I love risotto. The fish was overdone and the risotto was not creamy, It was thick and dry. I took one bite and couldn't eat it. We did get an upset system from something we ate and were unable to go for dinner on our last night. I was very disappointed as it was Caribbean night, and we ended up not being able to eat anything. Other than the food, everything was perfect.

Bahia Principe Grand Bavaro: Some hiccups but overall a great resort

Bavaro was a huge place and very well kept, the pools were amazing the food and drinks were great especially the Italian al a carte. The people very friendly and the beach very clean all things considering (aftermath of Maria we assume?) The Micheal Jackson Show was out of this world!!! It's as if you saw a real MJ Concert. Recommend the Dune Buggy (Boogie), the Safari and Zip Line excersions, they were GREAT!!! Things that disapointed us were the fact that all the Bars  [... read more]and entertainment shut down at 11pm. We Canadians like to party until the wee hours of the morning at least until 1 or 2 am LOL. And the Big one was that we had to pay (one or the other?) $24 or $28 US each room for our safe. We've never had to pay for a safe in our room ANYWHERE. Watch out for the Jelly Fish at the beach. My son was stung by one and it hurt real bad. We found out a lot of people suffered the same fate but urine, vinegar or making it to the First Aid Station on the beach soon cured my son of his hurt. When we got there we we'nt told of the trolley system that would take us from the front lobby to our rooms and else where around the Resort, would of been nice to know instead of running around trying to find our Room the first night. And men, remember they won't let you in the Dinner Buffet unless you are wearing a T-Shirt or Dress Shirt, NO MUSCLE SHIRT!! WE found out the hard way. All in all we had some hiccups but it was a Great Resort none the less.

Majestic Elegance Punta Cana: Nine times to PC, first time at Majestic Elegance

We found the food above our expectations. Steaks and fish were excellent. Room was cleaned very well every day. Entertainment was well done by the staff. Beach was well kept. Nightly shows were a lot of fun especially Broadway, what great singers and dancers.

Viva Tangerine by Wyndham: Great Resort

Loved our recent week at Windham Tangerine, amazing pool, have been to many resorts and the staff at this one is the best we've ever encountered, service with a smile at all times. The ocean was a little rough but beautiful just the same, great for taking long walks. The only complaint we had was the red wine was very poor quality, so we just switched to white which was much better, although every time we went to the bar for white wine they had to search for a wine opener, would suggest they pu [... read more]rchase one for the bar area it would save a lot of time. Tried all 3 a la carte restaurants & they were all very good.

Marien Puerto Plata Hotel: Fantastic Vacation

Rooms were clean and resort is just big enough. Staff is friendly and food is tasty. Will definitely go back!!! Only issue is the bathtub took a long time to drain 😔 Beach is beautiful and pool is quite large and decided quiet vs party

VH Gran Ventana Beach Resort: Great Food and Staff

The resort is quite beautiful but requires some upgrading. Had a few problems with the A/C leaking water and the key cards. The fantastic thing about the resort is the staff and the food. I would recommend this resort because of these 2 factors.

Occidental Punta Cana: Much needed vacation

I have personally been the Occidental Punta Cana once before in 2013 and stayed in first club with my parents. I instantly fell in love, the people were so friendly, the food was amazing, and the resort was stunning. This time around I decided to show my boyfriend the place I fell in love with. We decided to stay Royal Club this time. Everything was a breeze when we first got to the airport, boarded the plane, and were transferred to the resort. They had a bell boy bring us to the Royal Club lob [... read more]by to check in, and was told our room wouldn’t be ready until 3. Within the next 45 minutes our room was ready early. amazing customer service. The next day we met with the Transat rep who was phenomenal. We decided for our excursion to go adventurous and go zipling and the dune buggies. Both excursion were fantastic. All in all Trip Central did an amazing job with the booking of this trip. Air Transat got us there and back safely and the staff at occidental Punta Cana made us want to rebook again. Highly recommend going here

Dreams Royal Beach Punta Cana: Excelent stay

We just got back from our vacation. We stayed in Now Larimar.- Punta Cana. The resort is excellent. Very well kept grounds, nice rooms, excellent food. Now Larimar has the best entertainment crew of all. Every evening there was a different show. Overall, good experience. The only thing that we did not like is staff pushing you to get into their preferred members club. I understand business but I'm on vacation and if I say "no" that means "no". I don't want to be pushed and coupons given, if  [... read more]I promise to spend 1/2 day listening to their lectures.

Royalton CHIC Punta Cana: Perfection!!!

To say this resort was amazing is simply not enough to do it justice. From the moment we arrived we were treated like royalty. Check-in was effortless and since we arrived well before check-in time we were offered a hospitality suite while we waited. After a quick bite to eat we were greeted at the bar by our Butler and Tocayo David Castillo. David went out of his way our entire trip to make sure we were taken care of. The personal service he gave was second to none. From bubble baths, to champa [... read more]gne, to a private romantic dinner David made sure that this vacation was one that we will never forget. We stayed in room 1203 which has one of the best views in the whole resort. Nothing but beach and ocean from our large balcony. The resort itself is breathtaking and so very clean. The food is outstanding with Hunter steakhouse and Vespa being our favourites the steak was one of the best I have had and the chicken Parmesan was just like my Italian nonna used to make. The drinks were always good and the service at the beach and pool was excellent. The entertainment staff especially Luis were incredible, taking the time to get to know guests and making sure to always add that personal touch. The evening entertainment was also above par with our personal favourite being 80’s and 90’s night. We had a chance to enjoy a couples massage at the spa and the service there was also exceptional. I would definetly recommend the Diamond Club, well worth the money for the personalized experience. We will certainly be return guests soon and were ecstatic to find out that we can request our favourite butler David Castillo when we return. Thank you Chic and staff for an absolutely magical vacation that we won’t forget. Can’t wait to be back again soon.

TRS Cap Cana Hotel: Beautiful resort with SUBPAR food :(

We truly thought that the room and resort looked beautiful. The food; however, was truly subpar. There were really only 2 restaurants open all the time with the same food. We were honestly sick of breakfast and lunch selections everyday. Dinner was not very appetizing with the exception of the first night where I planned dinner and the last night we had Japanese. PLEASE invest in better food and actually have an a la carte menu because waiting for a print out to tell me what restaurant is availa [... read more]ble THAT night is frustrating and not the level of customer service I expected at a supposedly 5 star establishment. Please do better!

Majestic Mirage Punta Cana All Suite Resort: Returning next year

Ample choices in restaurant's, and you can return to your favorite one anytime. There are free activities during the day, and live theatrical musical shows every evening. Staff always has a smile and hoping you will join in. Suites are big, hairdryers and an iron for your personal touch up on clothes. No worries about having enough towels. Loved the cafe shop and balli beds on the beach...tuti fruity your the best!

Bahia Principe Escape Ambar: Great Resort

The resort is great, food is excellent, waiters and waitresses were awesome, pool and beach is beautiful, pool entertainers were fantastic. The grounds are well kept. The only thing I wasn't impressed with was the entertainment in the lobby finished at 10:30pm every night and the bar in the lobby closed at 11:00 pm every night, so if you wanted later entertainment you had to go to the other resorts and the staff isn't able to print off schedules of what is going on at the other resorts.

Cayo Levantado Resort: EXTRAORDINARY – You will not be disappointed!

My husband and I went to the Luxury Bahia Principe Cayo Levantado from Oct. 9 – 16th. We loved it! From the very minute we walked onto the shuttle bus to transport us to the Luxury Bahia Principe Cayo Levantado hotel lobby, before boarding the boat to take us to the island, right down to the very minute when we had to leave the island to come home, we were treated like royalty. On the shuttle ride, our Air Canada Vacations representative did hotel introductions and information session on t [... read more]he bus. This was a brilliant idea, so that none of the guests aboard the bus had to miss anytime away from their vacation the next day meeting the rep – we all got to enjoy the islands beauty. Anytime you needed the Air Canada Vacations representative they were always accessible – He was very funny too! Upon arrival by boat at the hotel’s pier, we were greeted by the hotel staff’s genuine smiles, heartfelt welcome hello’s and warm towels to clean our hands. We were then guided to the buffet to get a bite to eat – this is a hotel that knows how to please their guests. Our boat arrived at 10:30 PM, the buffet closes at 10:00 PM every evening to all guests, and the hotel re-opened the buffet for the entire Air Canada Vacations group that had arrived. There was room service offered, but having freshly cooked food ready was an excellent touch especially from a long day of travel. The food throughout our stay was never a disappointment, always fresh and delicious. Our room was stunningly beautiful, very clean with outstanding views of the Samana peninsula. The hotel staff checked in on us a few times to see if we were ok and if we needed anything – you can see that they really care about their guests! The grounds men work very hard to keep the hotel and the lush surroundings in its highest shape. Restrooms, pool areas lobby and restaurants were clean, floors gleamed with shine! The wait staff are always pleasant and remember your coffee order  If there was one area of the hotel I had to provide feedback on would be the gym - It’s very small and only has a universal workout machine. Although my husband and I had brought our gear to workout, let’s face it our bodies needed a little rest and recovery and this was place for it!!! This resort is a 5-star in our eyes. I can’t wait until we visit Luxury Bahia Principe Cayo Levantado again. It’s unquestionably worth the trip!

Cayo Levantado Resort: Beautiful resort

We arrived on October 9th shortly after Marie. With all of the gardener you could not tell that a hurricane had just gone through the resort. The food, room, pools, beaches and staff where all excellent. The only complaint I would have to say is about how some of the other guests treatment of the staff. Very rude and disrespectful. All of the staff work very hard and deserve to be treated with respect.

Riu Naiboa: Wonderful trip

My daughter and I did indeed enjoy our trip to the Dominion Republic with tripcentral.ca. The resort is beautiful - the grounds are kept in immaculate condition. The customer service was great. We so enjoy the wide variety of fruit and vegetables that were offered for each meal as well as 2 or 3 meat dishes. Food was plentiful but it grieved us at the waste, but the resort has no control over that. The only thing was we wished that there would be a designated area for smoking. It was d [... read more]ifficult to get away from the constant trail of smoke.