Sandos Caracol Nature Resort and Water Park: Great resort !

This resort was great! There is quite a bit to do and see there such as various trails, a mini zoo, a cenote and more ! The food there is absolutely delicious and always super fresh. The international buffet has different themes everyday which changes the food selection so there is always something new. The people there (staff, guests, visitors) are all super friendly and very helpful. The only thing I did t like was how the spa (which you have to pay extra for) walks around and pressures you in [... read more]to buying a massage which is WAY over priced. Once they give you the appointment there is no way to back out of it so either you go and pay around $90 a person or you don’t go and still get charged !!!! There are people on the beach who do it for half the price...don’t be sucked in by the spa. The beach they have is VERY rocky in the water. We went on an excursion to Maroma resort and the water there was MUCH less rocky. I guess it was just Sandos’s section that was like that. Everything was great otherwise. They upgraded us to a “better” room which was alright. It had a better bed and a “jacuzzi” tub (which didn’t work the greatest). They could improve on their plumbing but it wasn’t a huge issue. The best part was that there were free roaming animals EVERYWHERE! Anteaters, cats, peacocks,raccoons and MONKEYS!!! They were outside our balcony everyday which was really awesome.

El Dorado Casitas Royale: Not as expected

The grounds are fantastic, so many places to explore, loads of walking paths. The staff went beyond expectations, such great service and so much fun. Restaurants were really good, a good selection of options. But, the buffets were disappointing. Cold foods at the supper buffet. Selection in buffets were disappointing. We loved our room, we had a Casita, our area was really nice and the neighbours were a blast.We never made it to the large pools, enjoyed our area very much.The pools were gr [... read more]eat. The beach was such a disappointment, too rocky for a swim, never mind the huge piles of seaweed which washed up. We were there for 10 days and they were still cleaning it up when we left. We will not be back, but we never go to the same place twice. We would recommend to others, but will warn about what we found.

Dreams Riviera Cancun: It doesn't get much better that this

Whether you a family or a couple, this resort caters to both. Young family pool area, entertainment pool and an adult pool and swim up bar by the ocean. Multiple theme dining experiences and great evening entertainment.

El Cid Resort Castilla: nice place , no complaints

nice place , no complaints , the area has plenty things to do . bars , restaurants , casino , golf , beaches , shopping , sight seeing . You can rent bicycles , mopeds . The area seem very safe , just everybody wants to sell time share , which gets a little annoying , and on the beach lots of people selling stuff .

Dreams Sands Cancun Resort and Spa: Outstanding facility

Dreams Sands has the best beach in all of Cancun...We have stayed at many different resorts all throughout Cancun & Mayan Riviera and nothing compares...And of course the service, food, facility is what we come to expect at AM Resorts,,,,excellent!!!!!!!!

Riu Emerald Bay: awesome time again

this was our 3rd time here in 8 years the place is well maintained the food is still excellent the drinks as well were very good. more activities and parties then I remember which was fun. the only thing I found was a smell around the pool bar must have been the sewage but other that we are planning to go back.

Moon Palace The Grand Cancun: Amazing Resort and Exceptional Vacation

My family had a great time at the Grand. It is really a Grand resort. The food, pools, people, shows and the services – All exceptional. Thank you to each and every hard working person at this resort. You are all great.

Samba Vallarta: Had a great vacation

The resort itself is older but spotless. The staff are extremely hard working and friendly. Food and drinks were good. Overall feel is relaxing. No party like the Riu next door. The beach is truly amazing and there was always a palapa available.

Ocean Coral Riviera Cancun: Disappointed

We have been wanting to go to this resort for for the last five years. We have stayed at one of their other resorts and we're very happy. But at this resort the rooms seemed dated and their was no dresser to put our clothes away. The closet doors you had to slammed closed or the light In the closet wouldn't go off. There was dried vomit on the tiles around the toilet. And the patio doors were not very secure. And they had a mimi fridge that had 2 beer and pop and water and that was called the mi [... read more]ni bar. The sofa in our first room looked like it was from the dump. Ripped and dirty. We paid for an ocean view and king bed. But we're given 2 doubles and a view of the trees. Front desk just said well you don't always get what you request but I said yes but I paid extra for a ocean view then you should get an ocean view. They did finally move us to an ocean view but why do you have to go through that. All the other staff that work there were really friendly and the food was OK too. .but I wouldn't go back to this resort.

Grand Sirenis Riviera Maya: Exactly what we wanted and exactly as advertised.

Everything on our trip was exactly as was promised and what we had wanted. The beach at Grand Sirenis isn't the long, lush "classic" Caribbean beach that everyone imagines but they never advertise that it is. It consists of three areas: there is a main area that is perfect for families with younger children, a little farther along is a smaller area which is used more by adults, for those wanting to be totally alone there is a secluded undeveloped beach which is a bit of a hike away but is als [... read more]o well worth the walk if you want to be alone. The snorkeling on the second beach was absolutely excellent with coral reefs and so many colourful fish so very close to shore. The resort is very clean, the food is actually very good and there is a coffee shop on site that has probably the best coffee we've ever had anywhere. We strongly recommend the Japanese restaurant for one of your a la carte evenings. The show, the atmosphere and the food is fantastic. Probably the most pleasant part of our experience was the room we were in. We've been in the Caribbean before where the rooms are "less than desired" and you are forced to reconcile your feelings by saying "well we will only be sleeping there". This isn't the case here. Our room was first rate in every respect. Immaculately clean, completely modern and a really great place to relax and unwind after a day enjoying the sun. The Wifi connection left a fair bit to be desired, however. The pubs are nice but the rooftop bar is the perfect place to end your night under the stars. It's elegant, tastefully decorated and the music is loud enough to enjoy but not too loud to also enjoy conversation with others. The resort is essentially full of Canadians and Brits. We noted very few Americans. Some of the Brits can be a little "over the top" but we had a great time with Canadians of all ages. The resort is incredibly large so it has enough size to have everything you want but it is also important enough to note that it isn't TOO LARGE. In other words, it's big enough to have everything but not so large that you have to take the golf cart shuttles anywhere, unless you want to. We walked everywhere, everyday. For those that want them, however, there are plenty of shuttles available. Our only "complaint"? The "main pool" was closed for annual maintenance during our visit. This did not affect us one bit. It was physically the farthest pool from our room anyway so we probably wouldn't have used it. Further, the resort was only about half full when we were there so the remaining pools were never so full that we couldn't find a lounge chair at any time of the day or found the pools to be overcrowded. Apparently it would have been a much different story if we had gone a few weeks earlier during Spring Break when they would have been at capacity but we also assume they scheduled this annual maintenance to coincide with a quieter period so that crowding wouldn't be an issue. The bottom line is that it did not create a problem for us whatsoever. We got exactly what we were looking for. A week of sun, sand, snorkeling and perfect Caribbean atmosphere combined with escaping the last of the Canadian winter.

Bahia Principe Explore Coba: Nice Resort

Staff here are wonderful, hard working, friendly, helpful! Rooms were very nice, clean, stocked. Grounds were well taken care of - beautiful! Pools were nice. It was a large resort and the trolley system worked well, not too many times did we have to wait long to get to were we wanted to go. Food was good! Entertainment was good! Beach was not so good! We stayed in the Coba so had to take the trolley down to the beach, which was not a problem at all - however, we found the beach very nar [... read more]row, was angled so made it difficult for walking and there were days you couldn't even see the water through the seaweed. Mind you the staff there worked so hard every day to clear the seaweed, there was just so much of it at the time of our stay! We wish there were more activities to do on your own, such as a pool designated for volleyball - they had volleyball everyday but there were so many people playing that we did not join in for that. Basketball courts, maybe tennis courts would be great! and areas with tables that people can go to and play games or cards throughout the day would be great as well - we found the lobby not to accommodate this. Overall our vacation was very good, weather was wonderful - hot, sunny - just what we were looking for!

Blue Bay Grand Esmeralda: absolutely amaziing

The resort was very clean and the staff were very friendly. The alacart restaurants were exceptional. The beach was very small but with all the hurrcanes that is expected..PRIORITY CHECK-IN WAS GREAT

Ocean Riviera Paradise: Amazing family vacation

We really loved our time at the resort.Our kids loved the ice cream shop, theater shows and bowling. The buffet was good and the restaurants delivered without required reservations. Clean and great service!

Grand Oasis Cancun: Bad service and outdated rooms

Rooms are old. Mini fridge was not stocked up on arrival and they only stock and every 2 days with minimum product. The room did not have drinking water. Extra charge for safe $7 a day. Customer service is very poor. Swimming pools are only cleaned first thing in the morning and not maintained throughout the day although there are large amount of people swimming. The buffet food was very poor quality and very small selection, it seem to be leftovers from other dinners the night before

Decameron Los Cocos Guayabitos Ramada: Very nice vacation.

This resort has been gradually upgraded since we were there three years ago. Everything was great including the food and drinks. Employees were also as good as we have found at any resort. Hector and Noel in particular. We chose the Supersaver room so it was a bit small but well kept and the maid service for the room was great. No shortage of water and it tasted great throughout the restaurants and bars and plenty of bottled water supplied for use in our room. No sickness or upset stomachs throu [... read more]gh our 2 week stay. The Beach Club was also very nice with a great beach and food/bar/washroom set up for use during the day. 15 minute walk or short bus ride provided there and back every day, no charge. I recommend the resort sets up a better system for providing change easily for guests for tipping and also provide a reciprocal free day pass agreement with The Royal Decameron in PV to allow guests to try it out and possibly book there as well in the future. That would make for a nice day excursion.

Paradisus Playa del Carmen: Loved the resort beyond words!!!! Amazing week

The Hotel was perfect from the start of our trip till the end. The attention to detail is amazing the service, the food, the rooms everything just perfect. Loved it 100%. Everyone is soo helpful and ready to make your stay amazing.

Bahia Principe Explore Coba: Lovely resort!

My suite was beautiful....the only down fall was there were no screen on the sliding door to the balcony but other than that it was very nice. I loved the pools and the food was great too! I was disappointed with the beach....too rocky and too much seaweed but other than that it was really good.

Hotel Xcaret Mexico: It spoils you for all future resorts!

Rooms fantastic, meals outstanding, adventures beyond expectations, staff exceptional. Our whole experience was second to none. Thanks to all involved in making our holiday one that we would highly recommend.

Dreams Vallarta Bay Resort and Spa: Very nice hotel

Hotel was good nice and clean Food however was just okay. The portions that they gave us in restaurant and also Buffett were small. Cleaning the rooms was good however a few times the maid was late and had to call to get the room done Liked the coffee place and enjoyed have a late night cold or hot drink with dessert. After being on the resort for a few days they did not have ice cream for the rest of my stay. Overall had a nice time but again the food could have been better.

Grand Oasis Riviera: Sweeeeet!!!

This place is truly a hidden gem. I have to admit we were upgraded to the Adult only Sian side of the resort and it was SOOOOO beautiful. We were on the first floor and had a walk out to the pool area for the adults only and it was a private oasis. I am happy that we were up graded as I don't know if would want to be on the other side. Many children and I would not like the idea of having to wait in line for the buffet. If you go PLEASE PLEASE PLEASE go to the Oyster restaurant and say hell [... read more]o to Victor. He is an incredible gent and make sure to order the surf and turf. The steak was incredible!!! We ended up going there 4 nights out of our 7. Overall this place is sooooooo beautiful. The rooms were clean, and the bed very comfortable. You are doing something right here Grand Oasis Tulum! We were 3 woman that went to relax and we did just that!!! Traveled April 2nd to April 9th.