The beach was beautiful .. the hotel staff are hilarious and have so much fun with the tourists ..would go back to this resort just to hang with the animators all day ! Great energy here ! Kayaking was great !
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Clane1979 -
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Royalton Splash Punta Cana: Nice resort
The resort was beautiful, we were in building 9. We arrived on September 15, checking in was quick and efficient considering we were a party of 9. We were directly across from the splash pad which was great. The restaurants were great, but we were quite disappointed with the number of times Selections - the buffet posted a note stating they would be closed, but when it was opened, the service was amazing. We were also disappointed that the Under the Sea restaurant wasn't opened. Our room was med[... read more]iocre...when we arrived our safe wasn't working, our tv wasn't working and once the tv was fixed the remote wasn't working. It took several calls to the front desk to have them replaced/repaired. Our second day there, our fridge died and had to be replaced and we didn't have any hot water in the bathroom. The only complaint about the grounds themselves was the tiles they used outside and in the buildings - beautiful marble, but very slippery. I was also disappointed that the pools only stayed open until 6pm.
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Jonjon -
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Sunscape Dominicus La Romana: "You might want to check other restorts"
Hola, after been bounced twice from Cuba due to the hurricanes, we decided to try Dominican Republic, it was a quick discussion made, but went without doing are homework. The price was reasonable. Flew out Air Transat, love flying with them,
Got to the resort about 45 minutes later, at 12 noon, but could not check in until 3pm (they really should change there policy regarding check in and outs). Room ok, 3rd floor, the grounds were well kept, the food was ok, better than one country I could n[... read more]ame, (not).
I found that the staff are not as friendly, grounds keepers the same,the beach area, I guess due to the hurricanes had a bad odour, when eating at night a lot of bugs, not the best beaches I have been to. There was very little entertainment for all, learn to dance lessons, ball bouncing, trivia game, at night again very little, sit around one of the bars and listen to music, not they best place for families and children, there was excursions you could take, really think on that, yes went on the Sonia island tour, sorry not worth the price, waste of time. also if you happen to decide to go I would check with your Rep. the price might be different than the staff that roams the area. I know its there job and that's how they make there money too live.
The resort looked good, but no I will not go back. One other thing to mention is the money exchange at the resort wow be careful, Canadian dollar they take half, check with your own banks first.
I'm sorry to be negative on this resort, but for what you pay for, you should expect more. Oh last thing they lost some of are .luggage, from being put on the bus which I watched very carefully, and when we got off the bus someone has stolen it, we never found it we got the rep involved with other personal no luck, we check outside to see if it was discard in the ravine area no such luck.
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Leanne -
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Breathless Punta Cana Resort: Simply perfect
We stayed from Sept 14-21 and chose Los Cabos because we had to cancel out trip 1 week earlier to Punta Cana and it's true what they say about how everything happens for a reason....we LOVED our week at Breathless cabo san lucas.
Paulina at check in was beyond amazing and always smiling. The entire staff couldn't do enough for us. Food was great. We loved that our room overlooked the marina and was a mere steps away from the hub of everything.
Weekends were crazy fun that by Monday you welcom[... read more]ed the down time. We highly recommend this adults only resort geared more for 20-55 year olds.
So so so HOT!!!!!!
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Private -
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Bahia Principe Escape Ambar: Decent resort
Foodwise not the best but some ok la carte restuarants with the best one being Maika the japanese restaurant
Pool was warm and ok but i got ear infection the last day so dont go too deep in water just float around if you ask me. Overall I recommend this place if you dont want to spend too much money for vacation
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Vista Sol Punta Cana: Never Again!!!
I have travelled to Punta Cana many times and stayed in various hotels. But I think this is one of the worst hotels I've ever been to.The staff we rude and had no customer service and the food was horrible!!! I would not recommend this resort to even my worst enemy. My room was dirty when I first arrived and when I advised the sunwing representative about our issues with the room, he said he will get back to us and never did. The security allowed all the locals to come on the beach all day an[... read more]d basically harass everyone to buy things or to get your hair braided, when all I wanted to do was relax. Will not be returning to this hotel again. My favorite hotel in Punta cana is Barcelo Bavaro Palace Deluxe... nothing has topped that one yet.
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Crazycathy7 -
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Royalton Punta Cana Resort: Great Hotel
We loved the Royalton everything was great the food, entertainment, beach and pools and the people so friendly! Foam party was a blast! The restaurants were very good, lots to do! Comfy hotel rooms! Would go there again loved it!
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Private -
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Sensatori Resort Punta Cana: Sensatori Punta Cana Makes the Grade
Visited Sept 3-10/2017. Yes, more to follow about Hurricane Irma.
This is the fourth time to a Karisma/Sensatori resort, most recently Sensatori in Mexico in 2015, and fourth time to Punta Cana. Thus, I think that is recent enough, and frequently enough, to provide a fair comparison of this resort to others in the Karisma family, and to its competition.
The resort is just over a year old. It is clean and fresh and the grounds crew do an amazing job keeping it so. Nothing is amiss. Modern a[... read more]nd pristine comes to mind. It is easy to walk everywhere, and the centre piazza and restaurants is an interesting concept. Location is about a 35 minute drive from the airport.
The beach has plenty of room and lots of chairs. Finding shade during the busy season may be a challenge. Due to weather conditions, the water was rough and pretty much red flag during our stay. Did play a bit in the waves, though pretty rough. The water this time of year is amazingly warm.Suffice to say that the location results in very few beach vendors bothering you (security staff also ensured that no one lingered). The beach is public space, however, any vendor didn't really move up to where the loungers/chairs and guests were. No doubt because security keeps a close eye. There is also not a lot of beach traffic, so if you like to people watch, well, bring a mirror. lol A plus to this location is the fact that vendors don't have boats tied up along the shore. Thus no boat noise and no boat fumes. Not like Bavaro beach that has lots of boat traffic and related fumes that go with it (yes, location dependent along Bavaro).
The pools were pristine, with an infinity pool overlooking the beach. Very nice. The composite decking does get very hot.
The staff are typical of a Karisma/Sensatori resort; amazing. Special shout out to Angel !
The food at Sensatori Punta Cana is not up to par with the Sensatori in Mexico that I visited in 2015 (second time there). Having been to other resorts in Punta Cana three other times, most recently 2016, I would say the resort has a challenge ahead of it. Not for lack of trying though.
Due to the approaching hurricane, I was only able to dine at the Verdello twice, brgrs once, Lighthouse for breakfast, and buffet the balance. Each time I ordered the ossobuco at Verdello I was told they didn't have any, with no further explanation given. If you don't plan on ever having it, take it off the menu, or at least advise that it isn't available. The ossobuco served at the Sensatori in Mexico was one of our favourite meals. BRGRS was good with many choices. The Lighthouse restaurant is near the beach and provided decent breakfast and was adults only. Sugarcane was good.
The room is plenty big. Mine was on the third floor and provided a nice view towards the water. Lots of space, high ceilings, large balcony with enough furniture to suit your desires. Along with a collapsible hanger to dry clothes on (not sure why guests ignore that and ignore the posted note that asks guests not to hang stuff from the glass railings). The mini bar was well maintained and stocked daily.
Hurricane Irma
Wow, what an event. This is where the Sensatori staff, management and TUI Team really stood out. On the Wednesday about 700 guests were evacuated to Santo Domingo for safety sake. Everything the team did was for the safety of their guests. While other resorts put guests in large rooms (think of 300 people sleeping on the floor and waiting out a storm of epic proportions and not knowing what to expect) Sensatori relocated their guests to a safer area. We all returned on the Friday and were greeted by a band, refreshing drinks, snacks, and staff singing a welcome back song. It was like returning home. While the resort and Punta Cana area were fortunate to miss the brunt of it, I can't imagine how a resort would take care of guests if restaurants and grounds were out of commission.
In summary, I selected this resort because of what I like about the Karisma/Sensatori standard and level of excellence. From that perspective, I was not disappointed and say 5 Star. The only downfall was the food which I hope is something that can be addressed. The food would be a 3 Star.
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Majestic Mirage Punta Cana All Suite Resort: Blissful Week at the Majestic Mirage
Royalton Punta Cana Resort: Amazing Resort, Outstanding Customer Service
My daughter and I stayed at the Royalton Punta Cana last week (September) and loved it. The grounds are kept immaculate, customer service was exceptional, rooms are spacious, food was delicious, layout of the resort is well thought out keeping all amenities convenient. The only thing I was not impressed with was the spa reception... there could be some training done here to ensure guest satisfaction.
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Sandiecan -
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Riu Bambu: Nice renovations
The hotel renovations were nice. They did not nor were they willing to accomodate our request for our 3 reservations to be in the same building even though it was requested in our reservation months prior.
The hotel staff were decent for the most part. We tipped so that always helps.
Unfortunately, the three of us ended up with food poisoning so it's now difficult to be objective or give a raving review.
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Private -
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Casa Marina Reef Resort: Good value
Good resort for the price. Clean rooms. Been here a few time and they upgraded minor stuff like consistent AC and refilling the pop and water in your fridge every day. Can't go wrong if you want sun, pool and beach
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Coleenwt -
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Bahia Principe Explore Legend: Awesome resort!!
We went there as a family with three kids 10 months old, 2 and 10 years to celebrate my husband's 50th birthday and it be was an off the chain experience. They catered to our needs entirely by providing an additional bed plus a crib for the baby before we got there. We were placed in a room close to the main buffet restaurant and pool which was ideal since we had the kids and strollers to manoeuvre with. The room was cleaned twice with fresh towels daily. The waiters were exceptional especially [... read more]Pablo who made sure my husband celebrated his birthday in style with decorated table, champagne, cake as well as bringing out the entire waiting staff on duty to come and join him in singing Cumpleanos Feliz for him. That was just spectacular!! The grounds were very clean and the nightly entertainment was superb. After the nightly entertainment they had a film that was shown from a projector reflecting on the towers which the kids really enjoyed. The waterpark was great for the younger kids but not so much for the older but she enjoyed the pool more anyways. Didn't do much at the beach except for a photo shoot since there was so much seaweed which is only natural for which they tried to clean as much as possible.
Overall it was a great stay and I would definitely go back and as the name implies Fantasia which is Fantasy in Spanish and it was just that... FANTASTIC experience�
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Private -
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Marien Puerto Plata Hotel: Great time
Great food, fantastic staff, very clean. Great time at BeLive. They took very good care of us during the hurricane. Thank you Trip central for your customer service ☺
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Bahia Principe Escape Aquamarine: Overrated!
Firstly, this is one small section of a huge complex. There is Ambar Green, Ambar Blue and Ambar Blue and Green- totally confusing!
The best part of this resort is the grounds which are well maintained and clean.
One of the restaurants, serving Brazilian food was very good.
The main buffet dining room was acceptable but the restaurants at the beach were terrible! I've experienced better in Cuba!!
The service and staff were unpredictable, some were nice and spoke a little English while oth[... read more]ers were rude, distant and asked us if we spoke Spanish!
The reception personnel were Sooo ineffective! When we went to ask for something, they rudely directed us to guest services!
For us, the worst part were the rooms! Perhaps when newly constructed, they were worthy of a 5 star resort but not any longer! The room was outdated, smelled of mold and humidity! We changed rooms twice! The staff couldn't seem to repair the Air Conditioning until the day we left! As one stepped into the corridor, there were dust bunnies everywhere and dirty dishes piled up! Disgusting!
This is NOT a 5 star or a 4 star hotel!
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Private -
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Blau Natura Park Resort: An amazing resort to relax and enjoy your stay.
The grounds were well kept. The staff was pleasent and helpful.
The rooms were clean.
It was a wonderful experience.
I will tell friends and family members about my stay at the resort and I will be returning next year.
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Kian -
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Bahia Principe Explore Legend: Best customer service
That was the second time I booked my vacation through them, and I'm so happy with my choice, as I had the best deal with the best customer service experience. Rick spent almost spent an hour patiently to find me the best deal with as much as possible discount. I appreciate his work.
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Collien B -
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Riu Bambu: Excellent Resort
This was my first trip to DR. The people were great. The property was very well kept and well lit. I felt completely safe. The food was too good. I gained weight. There were so many bars to choose from and the entertainment was excellent.
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Una/Roberto -
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Marien Puerto Plata Hotel: Best vacation ever!!
The hotel is clean, beautiful and the staff are very helpful and happy. THE FOOD is so good - we don't even book the a la carte restaurants, the buffet is fancy, delicious and hot and fresh with a variety to feed even the pickiest eater.
This last vacation was our fourth stay at the Be Live and will be our future stays as well!!!
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Private -
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Occidental Caribe: Amazing resort. The 5 star of the 4 stats
Just an amazing hotel. I enjoyed the every moment of my stay. Clean hotel, good food, beautiful beach, great pools, fantastic night shows and very good service. I consider it the 5 stars of the 4 stars. You get a lot of bang for your buck