Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21819 Reviews)

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Private  - 

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Buenaventura Grand Hotel and Great Moments: Great hotel

This hotel is small compared to some, but that just means excellent service. The waiters are especially friendly, hard working, and always there when you need something. Very clean, good food, nice beach, and a short walk to the Malecon.

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Snowbird23  - 

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Krystal Grand Los Cabos: Beautifully located Resort

Family of 3 LOVED our stay at Krystal Grand! Food was incredible and the staff were constantly watching time food was out on buffet and changing food for freshness. Delicious choices and many options for all. Staff were ALL very kind and helpful. We definately missed a 24 hour snack bar option. The resort closed down at 10pm I believe...perhaps 11 but I can't remember - and there was a lot of construction going on cutting a cement walkway apart but we were not overly bothered as we went off reso [... read more]

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Private  - 

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Riu Caribe Cancun: Caribe

Hotel was very good. The food was excellent and staff very good. The only disappoint was lack of entertainment The odd show didn’t start until 9.45 pm to late for us over 70s. I think this hotel is geared for young people. A comment on Sunwing. The transfer bus back to Airport had some really drunk people aboard. Bad language and very loud music was in my opinion and others not safe for driver and other passengers. Most people agreed that the Sunwing Rep should have dealt with it as some very  [... read more]

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Private  - 

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Ocean Coral and Turquesa: Some good, some bad

Quick trip from airport to resort (less than 30 minutes). However, location of resort was not in place where you could walk into Puerto Morelos. It was over 3 km on busy, narrow road to walk out to main highway to get public transportation. Pubic areas - well maintained, lots of seating Beach - not swimmable due to the large of seaweed. Room - large and clean, but regularly no hot water and lack of water pressure. Pool - little space around the pool (narrow brick area), so the chairs [... read more]

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Awesome Resort

This is the best vacation that we have had yet. The resort itself is well kept and the rooms were very clean. Love the adult pool which is a plus. The food was okay but we got by just fine. The people in the town are very friendly. We felt totally safe there.

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Trombone  - 

Verified Purchaser

Grand Sunset Princess: Amazing Resort

Beautiful grounds very friendly staff.service was excellent. Food was very good something for everyone. Entertainment was very good. Staff very knowledgeable. Pool was excellent.Excursions that we’re booked were amazing.Resort bedrooms were kept very clean.rooms very spacious. Would recommend this Resort to anyone.

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David  - 

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Barcelo Huatulco: Amazing beaches

Well to be quite honest, I have visited huatulco many times over the last decade. But have always stayed at dreams. This was the first time at the barcelo, on recommendation of our travel agent. Now any other time, we would have been a little disappointed. Unfortunately this was our destination wedding. With a group of 29 that booked with Kevin and another 20 who had come from over seas just to be there for us. Now considering the amount of people in our group and the amount of money that was ma [... read more]

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Private  - 

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Hotel Xcaret Mexico: Fantastic Resort!

We really enjoyed our stay, lots to do and staff were amazing! Food was great with lots of variety. Lovely spacious rooms very clean! Only small drawback was the beach is small. Also we could has done without the timeshare crap.

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Private  - 

Verified Purchaser

Friendly Fun Vallarta: Great Location

Hotel was nice location on the hotel zone. Walking distance from shopping,dining, nice beach etc. also bus and taxis very easy to get. Our room was basic but very clean and comfy, no fridge, bar etc. They did ask us if we would like to upgrade for $35US per night, we declined as we don't spend much time in our room. Also required us to give credit card for 1000 pecos for damages which we would get back when we left. Hotel food was pretty good for the most part we found out that if you ask for th [... read more]

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Serena  - 

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Riu Flamingos: Amazing

The resort was very good I would stay again but flying with sunwing most likely not they were not very friendly and made us check our carry on under the plane and made us weigh it also cause they said we were not allowed having a back pack and a small suitcase was not allowed above the plane when were told we could have both one under the seat and in the overhead very dissapointing.

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Private  - 

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Secrets Huatulco: Enjoyable resort ...

Hotel: Very satisfied. Well laid out and easy get around based on the size of the hotel. Great views. Rooms: Bright and very clean.Would try next time to possibly upgrade room to higher level because of noise from the open air bar,and also for a better view. We were on level 4 with a jacuzzi tub. Food: Very good including room service. Would be nice like most resorts where the Market Cafe would be open for supper. Sometimes a nice option as you might not what to go to a restaurant every n [... read more]

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Private  - 

Verified Purchaser

Barcelo Huatulco: Needs Improvement

Though rooms were clean and resort grounds well kept, food was just average. Most hot dishes were overcooked and way too salty. I have had much better quality at other 4.5 star all-inclusive resorts in Mexico in terms of food, entertainment and service. This resort isn't truly all-inclusive as you need to pay extra to upgrade (to become a "gold" member) for WIFI or room service food which is ridiculous. Also booking dinner at "better" restaurants in advance is only permitted for gold membe [... read more]

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Walto Chronkite  - 

Verified Purchaser

Riu Flamingos: This Resort Needs More Staff

The restaurants and buffets simply need more staff. Because of this, I have to rate the service delivery as poor. Other all-inclusive hotels that I have been to have staff that are friendly and really want to provide service. Not here. They appear resigned to the fact that they will never be able to handle the work load, and just do what they can in their shift. This poor service was evident in the main buffet, as well as the a-la-carte restaurants, with the exception of the Italian restaur [... read more]

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Bad food

Had diarrhea every day. Food was bland and nothing special. We ate at every restaurant. Salt water pools were great. There really isn't a beach as it is man made. We attended a wedding and unfortunately the meal was served in a private room which was exposed to the outside and it was very hot and humid.

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Private  - 

Verified Purchaser

Grand Sunset Princess: Relaxing vacation

Resort was wonderful. I upgraded to the platinum rooms and they were spacious and comfortable. Platinum service was excellent and the private pool relaxing. The beach did have a lot of seaweed. Whatever, still better than Lake Ontario. Anyone complaining is spoiled and unappreciative of nature. The platinum area of the beach was well serviced and lots of shade. Food was mediocre, but I always found something. The best a la cartes were mamma Mia and La Fluer. But it’s all subjective. Stop b [... read more]

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Debbie.lorne  - 

Verified Purchaser

Selection Riviera Cancun: Great resort

The grounds were well kept, the resort was beautiful, the a la carte were great but buffet was cold and poor food choices We loved the pool but the beaches were way too much sea weed and not able to get in ocean has was very poor and vpold not even see your feet in there

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Private  - 

Verified Purchaser

Sandos Cancun: Second time visiting Sandos Cancun

This was my second time visting the resort, but this time I went solo and enjoyed every minute of it. Felt safe the entire time!! Roxy from the pool is a sweetheart, was greeted every morning withe a big smile and hello!! Everyone there is very nice and helpful.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: nice resort

Very nice resort. Beautiful grounds with beautiful beaches. Food was excellent. Service was good except at the pool bar where we were ignored but solved that by leaving the pool to go the the bar just behind the pool bar where the service was much better. Coffee bar was excellent for coffee and service.

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Patty  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Almost perfect!!

The resort is beautiful. The rooms were large and very clean. The food was above expectations. The service was friendly and staff went out of their way to be helpful. The shows were excellent. There were a few drawbacks. The pool that was closest to our rooms was shut down for the week. The beach was covered in seaweed. They had crews working all day every day to clean it up. This was out of the resorts control. I have a bad ankle and would have liked a ride to the lobby from our rooms and to th [... read more]

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Cat13  - 

Verified Purchaser

Grand Oasis Sens: Incredible Experience for First Ever Destination Vacation!

My boyfriend and I took our first vacation ever and we are extremely happy we chose the Grand Oasis Sens! Very friendly staff, enough bars, pools and restaurants to choose from and amazing entertainment. We enjoyed performances in the lobby, foam party at the pool, live bands on the patio, a cabaret show 3 times a week and a FANTASTIC Pirate Ship Cruise on the Thursday! We definitely recommend upgrading to the Sian Ka'an package because it gives you full access to all the amenities and a more pr [... read more]

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