The rooms were nice, there were a couple times fridges weren't stocked and trying to get refills was almost impossible. Pools were warm, food was great but the menu didn't really change. The steakhouse was really great! Our experience at the Mexican restaurant was less favourable and I would not go back. Lots of entertainment throughout the day with water games, towel folding, bull riding, sports, yoga etc. We had an amazing server who saved seats for us every single morning and remembered our o[... read more]rders - we came with a large group of 20 and remembered most of our names and most of our preferred drinks!
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Alrixk -
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Royalton Splash Punta Cana: Great stay
The hotel grounds was well kept, the rooms were clean . I stayed at the Memories Punta Cana and the staff was very friendly and helpful.
I am thankful to my agent O'Neil Graham for his dedication and help finding me package.
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Private -
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Breathless Punta Cana Resort: Amazing first time there!
My mom and I went to the Dominican for the first time as a mother-daughter weeklong date. We booked with the Travel Agent O'Neil Graham and he was amazing! My mom had specific requests as to where she wanted our room, and he assisted us with all our needs, questions, and anything else we needed. Next time we plan a trip again, we will definitely be reaching out to him!
The resort was amazing, it's on the smaller side as opposed to other resorts I've been to, which is perfect because you can m[... read more]eet people, make a lot of new friends and see them all the time. The food was great, the room was perfect, and the staff were so sweet. I enjoyed all the events everyday, and i met a lot great people! Shoutout to the E-TEAM at the resort for making my experience unforgettable, they were great new friends. My mom and i agree that we would definitely return whether with each other, more family members, or a large group of friends!!
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AmandaFox -
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Riu Bambu: Missing Riu Bambu!
This was my second visit to Riu Bambu and I have to say that I enjoyed all the upgrades that the resort had to offer. The rooms are better, service is better and the entertainment staff are more fun!
We stayed busy with the daily activities like beach games, pool games, volleyball, dancing etc. The food was alright but I was not expecting much. We had a lot of choices of restaurants, however, I only went to two of them. I preferred the buffet to restaurants because we weren't forced to eat [... read more]something we may not have liked.
The nightly entertainment was a 6/10, but there were four nights of dancing (same performers, different costumes). I think they can use more variety - something different every day would be nice!
I would rate the hotel 8 out of 10. I enjoyed my time but they can work on a bit more for a 5 star!
My mother and I stayed at Riu, August 29 to September 5.
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Leeann41 -
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Marien Puerto Plata Hotel: I do not recommend
Overall, the resort was ok, it's definitely not a 4.5 star resort. I would give it a 3 at the most. Upon arrival, we were short towel cards and the room only had 2 towels in the bathroom( we were 4 in the room), bar fridge was not stocked and the air conditioner did not work efficiently. The grounds are ok and the pools are too. Not enough shaded areas around the pool however. You have to pay $3 per day for the use of a room safe which you then have to carry around a key with you, definitely a d[... read more]ownside. The food is horrible!! No variety, no Canadian/American food, very little fresh fruit, everything seems to be sitting in some sort of liquid. The buffet looked like slop for the most part. My kids had a very hard time finding things they would eat which resulted in us switching resorts on day 3. They are definitely understaffed in the kitchen. Minimal staff actually speak fluent English making it extremely difficult to ask for anything. The beach is dirty, full of seaweed on a daily basis. One lot over the beach is riddled with garbage. The beaches are not owned by the hotels and are public. Be careful, a few restaurants on site are not part of the all inclusive. The convenience shops on site are well stocked and have anything you may need. Overall, it's ok but I will definitely not be returning to this resort.
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Grumpy Old Man -
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Viva Heavens by Wyndham: Exceeded My Expectations
The last time I was in the Dominican Republic was over 15 years ago and I was not impressed. This trip changed that. I needed a quiet resort and this met the bill. If you are looking for a party place this may be the place.
It is a smaller resort and it was not busy. The service was great, the food was great (very important to me). Be careful if you walk on the beach when the sun has been shining on it all day. You can burn your feet.
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Gtraps -
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Grand Sirenis Tropical Suites: Awesome Resort
This was a fantastic resort for my family. We have 3 children (5,3,2) and they had so much fun. Buffet had lots of food to choose from. The restaurants were delicious. Staff was very friendly. The water park was fantastic. The only little complaint we had was that the water in the pool was a little too warm.
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Private -
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Grand Palladium Palace: Fantastic Trip
Before I start my review, I want to thank Diane Wick at Tripcentral. With her help, our trip was amazing with only one small hiccup (see below under rooms) but overall it was a great vacation.
As for the resort, it was gorgeous.
The grounds are beautiful and carefully tended to by the Staff. I like the layout of the Resort in general although I would like to see more sidewalks as pedestrians and vehicles have to share the road at times. Don't get me wrong, the drivers are accustomed to th[... read more]is and do move aside. It's just a bit uncomfortable. We enjoyed the sports area but wished very much for some overhead shade for the chess and ping pong tables. We really liked the signs naming the vegetation. Stay off the grass to avoid being hit by falling coconuts which you will see on the ground from time to time.
The rooms are modern and always very clean. I love how the USB ports are built into the outlets (makes phone/tablet charging so easy!). I also really liked the free minibar (restocked daily with 4 flavours of pop/soda, 2 large bottles of water and sometimes a small bag of peanuts). The sole hiccup during the trip was with the room. Despite emailing prior to our trip to request a room with two beds my daughter and me, we ended-up with a room with only one bed. Since they apparently had no rooms available in our category with two beds, we had to pay to upgrade to a loft style room which, in the end, was even better since it gave us both a little space to relax and maybe have a siesta.
As for the food, of the 17 restaurants on site, my daughter only ever wanted to eat at the buffet nearest the Palace. I didn't mind since the food overall was good (the Mexican items were made particularly well) and the Servers were nice. It's a large buffet with good variety which they change through the week. I really enjoyed sampling local dishes and the tropical fruit. We did order room service once which wasn't great. They only got half the order correct, the portions were small and you cannot order additional drinks or snacks. On the plus side, the service was prompt, the presentation was nice and the Server was very pleasant.
The Resort is right on the beach, which is great. The beach has Security and Lifeguards during the day and we found our time at the beach to be enjoyable (and cooler) although we spent most of our swimming hours in the pool. For those who do not wish to venture into town to shop, they allow a few vendors to set-up small tables near the beach (and one near the casino). The vendors are friendly (and persistent). Haggling is expected which I think is fun but I can understand why some do not enjoy it. The Resort itself has shops which have some essentials and decent souvenirs but you will pay for the convenience.
Transfers from/to the airport were included and easy to figure out. I went to the Front Desk on our last night to pay any outstanding amount which made checkout the next morning very easy. Upon checkout, you get a card which you must give the driver or he will not take you from the Resort.
I took only U.S. dollars which worked out fine. I do recommend taking at least $40 in small bills for tipping although the Front Desk will break larger bills into smaller denominations for you.
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Private -
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Riu Palace Macao: Great resort
Rooms were extremely clean. Great service by all staff! Plenty of beach chairs. Food was ok same food at the buffet. Shows were good at both indoor and outdoor theatres. Rui staff were energetic and created a fun atmosphere
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Viatcheslav Balai && Oksana Budnyk -
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Majestic Mirage Punta Cana All Suite Resort: Majestic Mirage Punta Cana, Dominican Republic
Swim up Ground, public area, room, dining, future were amazing.
We are really appreciate mean fully our stay at the Resort. The service of the booking broker and other hotel staff were professionally great-full.
Thank you very much for your kind heart!)) See you soon !))
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Raul Dominguez -
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VH Gran Ventana Beach Resort: Beautiful site and nice beach........
Firth I want to say that the hotel is an old construction but it doesn't means it is in bad conditions, on the contrary, those installations are well maintained and clean, every day you can see the hotel personal checking each room and cleaning. Gran Ventana beach resort has a beautiful beach witch offer a pleasurable site for relax and enjoy the sun, sand and sea. it swimming pool offer a safe place for children and adults, while you enjoy your favorite cocktail. Also you can enjoy the typic[... read more]al food of the Dominican Republic ( different food everyday), but not only that you will find great variety in the menu as burgers and hot dogs and fries....(LOL) for those whom don't like the Latin food.
Any way our experience in this Hotel was amazing, me and my family were 10 days for an excellent price but apart of all the treatment of the personal's hotel was the best has ever had, so kind, so nice, very attentive at every moment that you need them. I think that is best value for those vacation, the real warm they offer at the tourist. My best wishes for all those people whom work hard to please at many kind of tourist.
Just one more: I'd like to give an idea regards to the people working in the beach, we understand the right that they have to work, but I think some tourist don't like someone each minute offering something that they don't want, so my advise for the management is keep those workers on a place where the tourist can reach them voluntarily (closely). I mean, a place for massage, for hair style, another one for jewelry and stuff like that.
And for finish, we got the best vacations in a island with the best service.
Congratulations.....
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MarÃa -
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Dreams Royal Beach Punta Cana: Amazing Resort
Este hotel está muy bueno, tiene un exelente servicio, y todo esta muy limpio, sus trabajadores tienen un excelente trato y son muy amables y agradables,siempre complaciendo a los clientes, la comida exquisita, realmente mi familia y yo la pasamos increÃble, estamos muy felices y agradecidos con todos los trabajadores de este lugar, que hicieron de nuestras vacaciones, un momento inolvidables !
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Nezzzzz -
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Bahia Principe Escape Ambar: had a great time
everything was great other then beach and transat security. they put the wrong luggage tags on the wrong bags. spent a hour in security each. in punta cana. I will go back any time. other than that no problem.
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Private -
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Barcelo Bavaro Palace: Best resort I have gone to
I would highly recommend this resort to anyone. it has something for all ages. large variety of restaurants, bowling, pool tables, disco, night entertainment, plus the usual, beach, pool, bars, .... I could go on and on. There is so much to do at the resort we felt like we didn't need to go anywhere else.
We had went as a family, with a young child (9) and a teen (13) and they had a blast, honestly they have something for all ages.
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Private -
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The Eurostars Grand Cayacoa: Excellent views!
Recently we stayed at the Grand Bahia PrÃncipe Cayacoa for our honeymoon and it was amazing! The hotel was clean and well taken care of, the staff and food were wonderful! We loved the elevator to the beach and many nightly entertainment options. The all inclusive made everything easy. We would have changed the fact that the beach is not fully private (some locals have access) and we would have liked more souvenirs. Overall a great experience we would recommend!
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Loredana -
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Bahia Principe Explore El Portillo: One word AMAZING
I would like to thank Helen Cloutier for her proposition to go to El Portillo. It was exactly what she had said it would be. We had Villa 8 and it was in the center of the resort. The food very tasty both at the buffet and a la carte, vast variety and good, the beach was we just how we like it calm water and clean, weather was great except for one day. Rained all day it was good to play cards and chill. We will go back and I highly recommend this to anyone that would like to have a good and r[... read more]elaxing time. Again thank you very much Helen and we will book again with you for our next vacation.
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Private -
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Bahia Principe Escape Ambar: Excellent services and great resort
The rooms were clean. The food was great all facilities were clean. Excellent resort I would recommend this resort. We had a great time. We also enjoyed ala cart restaurants including Italian and Brazilian.
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Shan -
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Bahia Principe Grand San Juan: Great Resort
Our rooms were clean and quiet. Grounds were well kept. No shortage of food, drinks & entertainment. Staff were friendly and always welling to help with whatever we needed. My son was treated extra special on his birthday.
Hotel was awesome. From the time we arrived, where we received VIP treatment, to our room which had a Happy Anniversary banner and a nice bottle of champagne and chocolates then to lunch and several drinks. Staff were wonderful (especially Ruth, Jose, Omar and Kevin), grounds well kept and restaurants and buffets had lots of variety. Never a problem getting loungers either st the pool or beach. Never waitied long for drinks where ever we were. Some had issues with their A/C and TV remote. Have t[... read more]o say we never had an issue. Highly recommend the resort for relaxation or high impact activities which we enjoyed both.
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Private -
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Cofresi Palm Beach and Spa Resort: Not recommended, try it out at your own risk!
Most staff here are hard working, some of the many that I would give a 5+ star to are:
Kitchen: Melvin Ventura, Jacqueline
Entertainment: George, Luis Cepeda, Shu Fly, Carlos, Rey, Julio
Guest services: Arbis Porra Francisco (he seemed to be the only helpful and kind person who was always willing to help, otherwise service at front desk, upper management, and guest services was horrible)
We flew with Air Transit and were told by the representative that he would be available 24/7 and lets[... read more] just say that was not the case as I will explain furthermore shortly.
Something we were not warned about is that this resort is HUGE (4 hotels together under one name) and you have to find your own way around and constantly wait around for a bus or golf cart to take you wherever you are going *comes around about every 15 min. Feels like you are on a stranded island as this resort is the only one on this beach together with Ocean World which they own as well. In ocean World they host a marvellous party on Thursdays "dome VIP party" which gladly everyone is welcome to. There they have a Bravsimmo show, casino, outdoor pool bar where they have a DJ until 12am with some extra dancers. That show, the Sunday Welcome Party and the 9:30 shows were great, at 8pm and throughout the day they have activities which are pretty standard but not bad, like dancing, drinking games and so on. If you are here for over 1 week everything is the same: shows and food. As for food they have different themes daily but the food stays the same! Left overs are often given, pizza, burgers, hot dogs, pasta and turkey station, rice, salad station and stews are what you will see daily. It gets tiring and there's nothing to do about it! No gluten free, dairy free, or vegetarian options, unless you would like to have the same fish (grouper) everyday or just live off of bland salad.
Men in hats are paid to chase you down around the resort in order to get you into V.I.P and or time shares. They will waste half your day and lie to you about where they are taking you. They try to give you alcoholic and ask personal bank information. I wish I could tell you how many people they got hooked on this and now people are tied down for years paying membership fees.. heard endless amount of people's stories at the resort. They give alcohol and gift baskets to get you more involved.
If you are not V.I.P you get treated differently and everyone is constantly attacking you to become V.I.P even after explaining you are not interested. They have different rooms that all rooms should be like, more food options, golf carts which tend to become unsafe since people are drinking and driving and sound adults are driving as well.
The beach is beyond dirty; food, cups, diapers and anything you can imagine is in there. Yes, i've seen workers clean the sand, but the locals destroy it every weekend and take over the whole resort. They get very inappropriate, no personal space, make a mess and noise everywhere. I believe if they had no locals the resort would be a lot more empty. They come for a cheaper price therefore there is an overload of them on weekends. If you like to stroll the beach good luck because you will get stopped every other minute by locals selling items and or trips and when you walk towards Ocean World you are steps away from the streets so locals spend the day there and they will be bothering you especially if you are a female.
Non V.I.P rooms are dirty and have bugs this makes you want to upgrade. Only very few buildings are new and trustworthy.
Honestly, I would not recommend going this place is for people that want to feel special with their statuses. If you want a clean room you won't get it at a standard price and private beach is only for V.I.P forcing you to deal with locals, mess and more, food is beyond gross.
Mangers are horrible, unhelpful and same with concierge.. rude and won't fix problems. Now you decide if you want to trust this place because even if they got new chefs and rebuilt the place I wouldn't trust a word they say since they are liars. An example of this is when we came to the beach at about 8am they were having a photoshoot they allowed us to walk through the V.I.P beach area but for over two hours did not give us a chair or anything. This really shows you how much they care, even after begging them and explaining that we cannot sit on a rock for so many hours they just sympathized and did nothing and when we told guest services they did not care.
I can continue on and on with my stories but best of luck to you!