Barcelo Maya Tropical: Barcelona tropical

Great place to stay really clean,staff was friendly. Lots to do if you wanna be active or if you just want to go away to relax!Very family oriented lots of children activities pool slides shows Lots of walking. Food was fantastic! Drinks were also good! The weather was good in early January. Would recommend to others!???????????????

Riu Emerald Bay: Pristine beach & accommodating staff

If you want to avoid heading to a beach destination where there is the potential for algae invading the beach, then you are better served heading to the Pacific side of Mexico. The waves are more present, the water is surprisingly warm during the winter months and you witness spectacular sun sets. As for the hotel all inclusive package experience, I would rate this hotel a 4.5 on 5. Tripcentral.ca provided useful information before and after our travel. The service offered is what you would e [... read more]xpect from a serious travel provider. Thank you Martine

Riu Emerald Bay: Great vacation

The transfer was fast and direct to hotel. Check in was organized and fast. Room was ready upon arrival. This hotel is very clean, the buffet has wide selection always restored. The specialty restaurants were all good, favorite was Italian. The steak and salmon are delicious. The grounds are very well kept. The beach is great for walking. I would recommend .

Fiesta Americana Puerto Vallarta: Fiesta Americana - Puerto Vallarta, Mexico - A 5 star Resort

Fiesta Americana is a 5 star all inclusive resort. From the moment we arrived, we were greeted warmly and with incredible caring. A squeaky fan in our room was fixed before we could even open our luggage! The entire staff - from those polishing the rails to make them always shine, ensuring our room was always cleaned and replenished, to those cleaning the Banos, working the bars, those that entertained us, danced with us, exercised with us, scheduled all our dinners, prepared and served our  [... read more]meals, we say a multitude of thanks! Each one of you made our stay memorable. Special thanks to Karla Mendez whose smile each day literally made our day! Her ability to schedule everyone’s dinner plans was outstanding. To David Alcaraz, Caesar and their team, we extend our sincere thanks for entertaining us and teaching us the great value and fun of exercise - on ground, in the pool and dancing! Thanks to Martin our concierge for his assistance with arranging our ride to the airport. The food, the restaurants, the snack bars, etc. were excellent. The staff were wonderful. Just to name a few, we want to thank Jose and his team at the Italian restaurant, Rafael, Sharon and Alejandro at the Buffet, Jorge and Leondes at the Asian restaurant, Emmanuel and crew at the Seafood restaurant and Antonia at the pool bar. Something else to note was the security. We always felt safe. Security was always discreetly present! We have traveled extensively and would highly recommend this all inclusive resort and we would rate it 5 star. We will return! Gracias! Art & Denise Dougherty and Brent & MaryAnn Sauter Saskatchewan, Canada

Hyatt Vivid Cancun: Good vacation destination

Hotel was above average, clean, modern updates, variety of specialty restaurants. However the sports bar needs more modern entertainment, rather than Karaoke most nights. Main pool was nice, but families used the main pool rather than the children’s pool as the area was too shaded by tall buildings. Area was often cool and windy. Beach was lovely and well maintained

Catalonia Yucatan: Great time

I went with my grandson to this resort, it is nice enough, cosy enough and very comfortable. The staff of course, are great. We were disappointed with the beach though. It had a lot of limestone and rocks and stones so it made it unable to really swim. You could walk out to your waist and float on top. The amount of fish that you were able to see was wonderful.

Platinum Yucatan Princess: Disappointing

Our overall experience in this resort wasn’t great. Night 1 when checking in the lady was super unfriendly. We found blood on our bedsheets and when reported they were very casual about it. This happened two more times (blood on the sheets) and the response was always very casual. The food was terrible and not all the restaurants were even open. This is NOT a luxury resort. Would not go back.

Decameron Isla Coral: Good beach. Terrible food. Friendly staff

We stayed at Decameron Isla Coral on Jan 7 - 14, 2026. The hotel is nice, the rooms and facilities are clean. The staff is friendly and happy to assist. I would call this place a hotel and not a resort. The hotel lacks many of the amenities that other resorts have (a coffee shop, more restaurants, better entertainment, gym, spa, etc.). The rating on Trip Central is 4 stars. I agree with Trip Advisor, it's a 3 star at the most. We were very disappointed with the food at the buffet. It's proba [... read more]bly the worst selection, quality and quantity we have even seen at a Mexican resort. Some of the salads, snacks and desserts were typically set out on small plates that quickly ran out. Most of the time, they were never replaced. There were almost no desserts to speak of. The entertainment at night was karaoke almost every night. The bar is very small with no more than 10-15 tables. We ended up going into town to walk around and eat at the local places. Mostly to eat something tastier or better. The highlight of the place for us was the beach. It's clean and great to swim or board. We also enjoyed the many beach vendors on the beach (if you don't mind that). You could buy fresh seafood or anything for that matter. We really enjoyed going out to town at night and trying different foods or shopping the many stalls or larger markets. The place feels safe and welcoming at any time of the day or night. Overall, we had a good week. I don't think we'll ever return to this place though.

Barcelo Maya Colonial: amazing resort

Everything was very good from start to finish, and the resort itself was absolutely beautiful. The atmosphere, amenities, and overall experience exceeded our expectations, and we were very happy with our stay. A special thank you to Kateryna for helping us choose the resort — her recommendation was perfect, and we truly appreciated her guidance and support throughout the process.

Barcelo Maya Tropical: Excellent resort!

The resort is beautiful and the grounds are immaculately maintained. Dining options are excellent and service is very good. The beach is very nice but definitely bring water shoes as there is a lot of sharp coral everywhere. The lobbies are all gorgeous with lots of seating but with the lobby bar being further away, typically in an enclosed space, there is nothing to do in the lobbies. One strange annoyance, for me anyway, is the extensive use of decorative water fountains, nozzles and spra [... read more]yers. While they can be pretty to look at, they generate a significant amount of white noise, drowning out any music or ambience.

El Dorado Seaside Palms: Relaxing Week

More pros here than cons. Spacious room, well stocked fridge, very comfy bed, many english tv channels, clean, nicely furnished balcony in the Premium building. Food is good quality, and bar drinks are well made at most locations through resort. Beautiful lush grounds! Many staff throughout grounds. Spotless and well cared for. Not too big to get around, nice size resort. Beach service was great. Live evening entertainment very enjoyable, like singing or musicians (no Michael Jackson show!). H [... read more]eld outside, no large indoor theatre. Cons. Beach is small, a bit rocky in spots, and narrow. Water is calm but very shallow, less than waist deep so cannot swim but a float can be useful. Snorkeling is ok for beginners, small fishes and a few Rays. Not nearly enough lounge chairs, and packed tight together to get a spot in the sunshine. Must play towel game before 8 am to get a spot you will be happy with. Even Premium building with its private pool had limited loungers. The building can hold almost 200 guests, but only 28 sun loungers are on pool deck, all usually reserved by 8 am. Activities really limited and not always what is listed will happen. Buffets are very small and scattered through resort, not much food choice, and needed more staff to keep up with refilling stations or serving coffee. Dinner reservations are given to members first, so can be hard to get for regular guests. Hint - just take anytime they give you and show up early, they can usually seat you early since many do not show up at their reserved time. Not all food places are open each day, so it can take some extra thought to plan dinners ahead. Pools are tiny, unless you go to sister hotel Suites side, and that pool is loud with activities. The Premium room is worth the upgrade to be able to use that pool. Concierge wanted to sell services. More pros. Service overall was wonderful, friendly happy staff. More inclusive deal adds a few free excursions if you desire to go off resort. Great shower and shampoo/conditioner/gel. Easy walking paths to beach, and carts to ride to Suites lobby, where most restaurants and largest buffet are located. Bathrooms at restaurants are all clean and cared for. 2 theme nights held each week in courtyard are the biggest buffets and well presented. Room service is very good and needed some nights if you cannot get into a restaurant. Heard great things about the spa services. The Mezcal bar has some of the best creative drinks we've ever had! p.s. Air Canada actually served free beer and wine this year on the flights and lots of movies to choose. Summary. Would prefer to see a large central buffet with more selection that is open for all meals. A larger size pool with more loungers available would be great to have. Unfortunaltely the beach won't improve. It was a great week and very relaxing.

The Pyramid Cancun: Good resort

This resort was good. Lots of variety for restaurants and food at all times of day. Lots of beach chairs at the pool but very limited chair options at the beach. Most beach chairs were broken. Some repairs needed at the resort including leaky areas in rooms and showers. Overall enjoyable vacation!

Paradisus La Perla Adults Only Riviera Maya: This is NOT ADULT ONLY HOTEL

Hotel is absolutely beautiful but that is the only positive aspect the rest is just not acceptable. Very poor service from almost all staff with very few exceptions, same food at the buffet restaurant, uncomfortable beds, no orientation during very long process of check in and out. This hotel is a combination of adults and families with nothing stopping anyone to be wherever they want to be. The service is extremely slow at the bars, reception or pool restaurants. And weddings every day that wil [... read more]l interfere with your restaurant reservations, ability to go to the beach, etc.

Royalton Splash Riviera Cancun: Disappointing experience

Hotel staff not friendly and unprofessional selling tactics that makes you want to cringe. The hot tub area only for diamond club. This was our second time and will be the last. Rooms stink of sewage, changed room and smell was less. Room service takes hours, fridge top up for water inconsistent. Overall experience not great, had better experience at Cuba for fraction of the price. Had to stop friends from booking this hotel this week.

Akumal Bay Beach and Spa Resort: Lovely resort

This hotel is great, such friendly and efficient staff who willingly fulfilled all our needs. Grounds were well kept, tho relatively small, were tidied regularly. Food in buffet a bit disappointing but specially restaurants served very tasty meals and were a excellent experience . Very nice big rooms but I was a bit frustrated with the patchy in Building 2.Thankyou for a most enjoyable stay

Sensira Resort and Spa: Family Focused Resort

The food was good and I enjoyed the activities. I participated in Pilates with Zania most mornings. She also teaches Yoga. She is experienced and adapts work out to needs of the participants. I also loved the water aerobics and dance classes by the pool. Sometimes, I was the only one wanting to do the dance class, but Elisa would still enthusiastically run it. The beach front isn't great, so it is a good thing that there are multiple pools, including an adults only pool. I didn't go into the [... read more] ocean at all (dirty/unsafe) and only did one short walk on the beach. There are nightly shows that run just under an hour. The sound quality wasn't great, so the shows that focused on dancing, magic or acrobatics were better than the ones that were centered on singing. Although Sensira Resort and Spa is a fairly nice place, I would only recommend it to people who are travelling with children, ideally between the ages of 4 and 10. It's not ideal for a couple who wants to avoid the noise/chaos of young kids everywhere. I would only go back if I ever am blessed with grandkids. My understanding is that kids under 4 can't participate in many of the activities, so some families with 3 yr olds were disappointed. Also, the Resort sprays something into the air that smells like dryer sheets. We weren't sure if that was to keep bugs away??? One other thing worth noting is that the road going to the Resort is very much in need of repair. I have never been on a road before with such large/deep pot holes.

Zel Cozumel: Quaint Little Resort with Outstanding Staff

This is a lovely hotel with on a gorgeous stretch of beach and a very short drive from the Cozumel airport. The staff are incredibly courteous and professional. The property is small, yet has lots of amenities and fun activities to offer! We played mini-putt, target shooting with paint guns and participated in the water aerobics. The rooms are clean and the beds are comfortable. The food was good and the restaurant service was tops! Even though the ocean in front of the property was a little mur [... read more]ky with the sargassum, the snorkeling was outstanding just beyond the breaker wall at the edge of the property. A special thank you to Jorge, Adrian and Veronica who were always at the ready with a smile and meal service that went above and beyond. Circe was extremely helpful with reservations for bali beds and beach loungers too - many thanks :) and finally Alfonso our butler welcomed us and made sure we had everything we could want during our stay. I wouldn't hesitate to return!

Riu Palace Kukulkan: Beautiful resort

The hotel Itself is in great condition. I have never been to a cleaner resort. The staff was awesome; friendly and helpful. The food was very good. Beautiful beach. The complex could do with a few more elevators is my only negative. There are only two banks of elevators. They are fast but quite a walk from where our room was. Also bathtub in the middle of the room we found a bit useless and more of an obstacle.

Bahia Principe Explore Akumal: Good resort

the new rooms were amazing. We have been to the resort multiple times and in our experience the buffet was far better in the past, as far as choices and mostly the temperature of the food. The food was ALWAYS COLD!!! The heating system they have implemented is NOT working! We were thinking of taking our adult children and spouses in late 2026, but this may be a deal breaker!

Grand Oasis Palm: Clean, comfortable resort

Great staff, good service, food at restaurants not hot enough, but ok, lots of entertainment, beach has powder sand, waters very shallow, perfect for children and adults too. Buffet food ok, but not very hot either. Overall, it’s a good place to get away from cold Canada!