Grand Decameron Complex Bucerias Trademark: The place to go to relax!!

This resort is immaculately clean, well maintained and provides friendly and helpful services in every department. Staff are friendly and will go out of their way to make your stay enjoyable and memorable.

Grand Decameron Montego Beach: Nice clean dated resort

Overall we had a great stay. Good food and drinks with pleasant staff. Not a new resort by any means but clean. The beach access is very small but the resort wasn't busy so it wasn't a problem for us.

Grand Decameron Complex Bucerias Trademark: Amazing staff

A true Mexican atmosphere, architecture, landscaping and bright variety of Mexican color. We wanted a Mexican theme, we got it, we love it, we admire it. Its the staff that really make the difference they were wonderful and very helpful. I got stomach sick when I checked in from my food at Air Transat. But the night shift manager Adrean Aduelar gave me all the support and care at all times, till we checked out. Thank you Adrean. The night show was terrific, specially with all Mexican theme and  [... read more]culture. Good family and relaxing atmosphere.

Grand Muthu Runaway Bay Club Caribbean: Good Resort

We stayed April 19th-26th The resort was nice. We stayed in the cottages they were pretty decent. The bathroom could use updating but manageable. The food was excellent something different every day Staff very nice and accommodating. Had some fun nights at the swing bar Drinks were great. Would definitely stay agian at this resort.

Grand Decameron Complex Bucerias Trademark: Excellent

I would go back in a minute....all was great. Staff, food, and accommodations where fabulous .we had a party of 4 people who all had a great time. I would recomemd this place to anyone...5 plus ratimg

Grand Decameron Panama: Great Resort

Very clean resort. Comfy beds and pillows. Food was great. Lots of variety. Excellent friendly service. Beautiful grounds. Only complaint was the 2 hour bus ride from airport. There is an airport 5 min from the resort but not all airlines can go there. Despite that it was worth the drive.

Grand Decameron Panama: Large But Has Issues

The hotel is amazingly huge, full of greenery and Palm trees which really does give the sense your are in an oasis. The beach itself is large and not congested with many vacationers other than the ones staying at the resort. Poor Customer Service: I found the resort lost its sense of customer service and friendly approach perhaps because of its size but most definitely because of the poor service industry approach by its staff. Now although not all staff fell in this category but I'd say a good [... read more] 80% of the staff did where they were not at all friendly, their approach was often cold and refused to even attempt to speak English and when they did they were rude and would often times glare at you and walk away or ignore you even though you are speaking to them less than 3 feet away. I found I was inconveniencing them with any requests I had. Rooms: The rooms were fine upon checking in however room service (cleaning room, towels, bedding, floors etc) were not performed until 5-630pm of the next day. When it was done, the rooms were not cleaned (bathroom, showering areas) and floors were not washed. Garbage was often not collected or removed from the garbage bins. The air conditioner would not work a number of times and when I enquired, I felt I was again inconveniencing them and no resolution would be made. Restaurants: Although there were many snack locations available and a number of a-la-carte options... Reservations process was not accommodating as often times there were long waits or only late times available to eat (ie: 9pm) which is concerning when the snack options closed at 6pm at times. One particular time, all restaurants required reservations including the only one buffet restaurant that was available for supporter (Pacifico) when the other main buffet restaurant (Atlantis) was closed with no announcement. When I found this out I walked to the end of the resort at 7pm only to be told there was only reservations available for entry and there were no more spaces available. No snack options were open and the one buffet restaurant that was open was booked based on reservations. There was no other option to eat supper. Through many discussions with many staff I was finally permitted to enter but this should never have gotten to the point where I had to finally raise my voice and indicate that I was a diabetic and to not eat at this point was not an option or there would have been an emergency issue to deal with. The snack options during the day were your typical food options (buffs, fries etc) but when Yiu do not eat these types of foods for nutritionally purposes, what other option does one have? One restaurant called the Sushi restaurant did not have sushi at all in fact they had the same recycled fried chicken pieces in a somewhat sweet sauce made of ketchup that was served 5out of the 7 days. There were no options just the same food choices which was upsetting. Overall experience was an expectation that this resort was a 4.5 star but really it was a 3 star at best. The resort is fine but what I was also most concerned about was the fact that the "French" patrons received superior customer service which included priority seating for A-La-Carte restaurants, prompt services all around, specialized programming and vip staff services for trouble shooting resort issues and closed services exclusively for French patrons only (eg. Pool programming, excursion services, food seating and others) As a English speaking patron, I felt I was treated most definitely different and poorly than the French patrons which really is bias and even racist. One of the staff for example staffing the excursion counter clearly stated, "I only speak to the French staff and service them. I can't help you!" This is found very offensive and ended up walking away.

Grand Decameron Panama: Large, Busy and Hot!

The hotel was large, but easy enough to explore although they left us to our own to find our room. I give it's cleanliness a good grade, no complaints. Our air conditioner in our room was a little noisy, but did not ruin our trip. It was very much needed and welcomed after spending the day in 35 degrees! The resort held many, many different activies and games. There was no shortage of something to do, if you wanted to do it. Food was excellent for the most part, buffets included. The beach was a [... read more]s excected, darker course sand, warm water. Bartenders were very generous, thankfully as the line up's sometimes took over. Bring your bubba cup! Two downfalls: all the nightly entertainment was 98% Spanish and the 2 hour bus ride from the airport to the resort. Overall, it was a beautiful resort and an excellent vacation. I would definately return.

Grand Muthu Runaway Bay Club Caribbean: beautiful resort

The royal decameron Montego bay was beautiful amazing ground .clean , staff was amazing friendly. My bungalow was always clean aways clean towels and soap, showtime was exciting and entertaining .I will most definitely be going back and would recommend it to anyone

Grand Decameron Complex Bucerias Trademark: Always great!

The Royal Decameron is one of the cleanest resorts with the best staff I've stayed at! The food is good, the rooms are comfortable and the adult pool is great! They allow you to use floaters in the pool which is a nice bonus. It also has a very nice beach which goes for miles in both directions...great for walking.

Grand Decameron Montego Beach: Relaxing Vacation at RD- Montego Bay

This is an older resort and suited for all types of vacationers. Grounds and resort are kept clean. Really liked that its a smaller resort and staff were extremely friendly. Food was exceptional. The beach area is very clean, never over-crowded & ocean was amazing. Was entertained by aircraft passing by the resort to the airport. The rooms are very outdated but clean. Only complaint was that bottled water was scarse. Nightly entertainment was good most nights.

Decameron Los Cocos Guayabitos Ramada: FAN-FRICKEN-TASTIC

OMG it was awesome - the Staff at the RESORT was GREAT OUR rooms VERY clean and well taken care of - Food was awesome the buffet was very fresh with great selection - Stayed in the Adults only resort !! Very service orientated - had an issue with our Air Cond - within 3 hrs it was fixed - GREAT service !

Decameron Los Cocos Guayabitos Ramada: Authentic Mexican Resort

Decameron Los Cocos is nestled in a quaint little town, we loved from the moment we stepped off the bus. Colourful buildings surrounded by lush tropical trees and flowers, it had a lovely feel. The staff were friendly and so willing to please. The rooms were nice and clean, the food was great, lots of variety and the atmosphere was very Mexican...we loved our stay and will come back again!!!!

Grand Decameron Complex Bucerias Trademark: Wow,what can i say!!!!!!

This is our second trip to the Royal Decameron Complex and it was better than the first,the first time was great but this time was even better.We asked for the building 5,pool view,and a king size bed and got them all.The staff is the best and they do anything to help the guest.This resort is the place to go,the true way to enjoy Mexico.

Grand Muthu Runaway Bay Club Caribbean: It was just ok

The place was a little run down, the staff weren't very friendly which was odd for Jamaica. Didn't care for the food and they wouldn't let you take good back to your room. The beach looks nice but you can only walk out about 15 ft and it was all rocks, nobody was swimming in the ocean which sucks. I wouldn't go back, and Aruba sounds awesome! Always wanted to go there

Grand Decameron Complex Bucerias Trademark: Fantastic location!

We loved that this hotel was right in Bucerias and that we could walk to the markets and mingle with the locals! First time out of the country for my boyfriend and he loved the entire experience! The beach was also amazing - much nicer on the Pacific side!

Grand Decameron Montego Beach: Amazing View!

This resort is perfect for anyone that is looking for a simple vacation at a small property. The hotel only has 144 rooms, one buffet restaurant, one a'la carte restaurant and a beachfront grill. There was eleven in our party and we all enjoyed the food. For a small resort they offered a great variety of food. The pools were small but both were very clean and there were always loungers available. The beach was small compared to other resorts but there were always loungers available, the water wa [... read more]s beautifully clear and warm. There are three bars and depending on what you liked to drink you will soon pick your favorite. The rooms are in need of an upgrade. Our room was large, clean, the king size bed was comfortable and there were lots of pillows. The bedding was changed daily and we were always provided with plenty of towels and face cloths. The bathroom fixtures need to be upgraded and the lighting was horrible. The resort only supplies a hair dryer, bar soap, shampoo and conditioner in the bathroom, very basic. They do have issues with the water pressure and temperature control but fortunately we didn't experience any problems in our room. The room has a flat screen tv, iron, ironing board and a safe but they don't have a clock or a refrigerator. We were provided with a fridge that we rented for the week. The staff were great and we felt very welcomed from the time we arrived. A lot of the staff took the time to familiarize themselves with our group even to the point that if we arrived at the buffet separately they immediately pointed out what table the rest of the party was sitting at. A definite perk of a small resort and an attentive staff. The airport is 10 minutes away so the commute was very easy and the oceanfront location provided some gorgeous sunrises and sunsets. Overall we enjoyed this resort!

Grand Decameron Complex Bucerias Trademark: Great Resort

Here are my Pro's / Con's and some TIP's!!!! 1) Great location - 20 minute walk to downtown Bucerias( best markets in PV, town square). Great little sports bars across the street. Short 20 minute ride from the airport. 2) Best manicured grounds I've ever seen in any resort. 3) The resort staff are the best and absolutely great service.(Francisco - late night waiter at the beach restaurant was amazing!!!) 4) Food - 5 restaurants and all had a great variety, they have two next to the beach and th [... read more]ey were never busy( large grounds and lots of space for everyone!) 5) Beach - Excellent beach, always chairs available!! You don't have to get down early and save a spot!! 6) Bars - The 2 beach bars were literally on the beach, average busy and great music. Great place to chill and watch the sun set or people watch.Drinks were really good and the staff always friendly! 7) They have so many pools - some quiet and some lively!! 8) Excellent value, get more than what you pay for!! Cons 1) The rooms are a bit dated and there is no fridge ( However your there to be outside) and no bath tub ( Not an issue for me but apparently an issue for the females???) 2) You have to pay close to $3 US per day for the safe, I struggle with this!! 3) Very big resort - some of the rooms(across the street) would be a 10 minute walk to the beach. However they all seem to be on a pool which is nice. 4) The main pool has Spanish music playing the majority of the time, after experiencing this for one or two days it's o.k the whole trip and it's consuming. 5) The shows are a hit and miss (the entertainment staff work exceptionally hard), however this is a personal preference of what you like. Tips 1) Do all your shopping in the town of Bucerias!! As in PV or in the hotel there is no negotiating with much higher prices! Wait until mid afternoon and evening as this is when your best likely to get your deals. Also your significant other can go to "Fat Boys" beach bar while you shop at the markets!! Very very safe place the market and town itself, lots of tourists!! Also it's the real Mexico!!! 2) Excursions - the price in the hotel is $39US more than off the resort, you can buy the same excursions across the street or at the market in Bucerias there is a great shop! Also the excursions sold from the hotel only go out on certain days!! Shop around!! 3) Fishing - Go down to the beach in front of the hotel and ask any vendor/peddler for Oscar( fishing guy). Get him to throw in the 24 cold ones and some sandwhiches for the fishing trip. He's open to negotiate and the fishing charter was one of the best I've gone on including the price. If your going fishing, bring a medium collapsable cooler to bring your fish back to the hotel which they will cook up for you that evening!!!! The marina is at Paradise Village, close by and only $10 US by taxi!! 4) There is a small conveince store on the street which takes you to downtown Bucerias about 3 to 4 blocks on the right hand side maybe which has a little restaurant in it. You can have real good taco's (cheap, 13 Pesos) and you buy your cold ones in the store and sit out front ( Cold one tip, you can buy 2 x 1.2 liter bottles of Corona or Tecate for 45 pesos!! Yes that's correct 45 pesos!! Great place to buy your candy store items if you need some, closer than OXO (which some will send you too, up the hill at the Hwy!!) Also there is a store across from the hotel and down the street a half a block ( towards down town) which sells all kinds of great beach blow up toys, cheap!! 5) Sports bar across the street on second floor was really good, they also show pretty much all of the ball, hockey and soccer games in the lobby bar!! 6) Massage - Go down the beach towards town and on the right hand side after walking 10 minutes and there are 2 places (Cheap, $25 to $30 US for 55 minutes for 2 people!!) same massage people work in the hotels and they work there on their off days!!

Grand Decameron Los Cabos: Had a great time!!

I really enjoyed my week as this small resort. Always lots of chairs, space to sit and hang out. Resort employees were very friendly, helpful and service was relatively quick. For a small resort I thought the food was really good and they kept the variety going.

Grand Decameron Montego Beach: wonderful small resort!

we were on the 3rd floor, overlooking pool and beach area. everything is close. the perfect resort for relaxing by the beach or pool. Montego Bay Hip Strip just a few minute walk away. Would definitely recommend this resort to anyone who prefers smaller resorts. bonus: very few children when we were there.