Iberostar Selection Varadero: The best sunny destination

This trip was our first trip to Cuba, so we did a lot of research and narrowed down to this resort, Iberostar Selection Varadero. The flight was delayed due to weather, so we arrived close to midnight. However, the hotel is prepared for those late arrivals, and staffs were very accommodating. When we woke up the next morning, we found everything was beautiful and well organized. The beach was amazing along with blue sky and clean air. We got of the sail boat for the first time in ou [... read more]r lives and really enjoyed the experience. We also used the tandem kayak twice. Both were included in the package. Everyone we encountered in the resort were very friendly. I am sure we will stay in the same hotel when we go back to Cuba in future.

Iberostar Origin Laguna Azul: Great weather friendly staff

Great weather friendly staff we choose this resort based on the price point and we haven’t been disappointed reach our expectation completely. taking in consideration of the hardship that country is going through we are very happy, abundance of food and drinks even important drinks have been available

Iberostar Origin Daiquiri: Not 4••••

Staff was excellent. Very friendly and helpful. The rooms were in disrepair and needed some TLC. Beaches could have been so much more if only they had staff to clean seaweed. Seaweed was removed only once during 10 day stay

Iberostar Origin Daiquiri: Not 4••••

Staff was excellent. Very friendly and helpful. The rooms were in disrepair and needed some TLC. Beaches could have been so much more if only they had staff to clean seaweed. Seaweed was removed only once during 10 day stay

Iberostar Origin Bella Vista Varadero: Sixty in cuba

The grounds were well kept and very clean. The layout was fantastic. The workers all amazing All the bar staff was fantastic to us . The ocean boys always had my chairs ready to go. The activity team all super amazing people always made the effort to talk to our group everyday and made us feel special The shows were amazing very talented dancers. The building itself could use some TLC but I realize they are still recovering from the effects of covid Elevators did not work at all,

Iberostar Selection Paraiso Lindo: Great vacation

The resort was beautiful with wonderful friendly staff. We loved everything about it. Dealing with the staff at Trip Central was great too. They were very helpful and responsive when I had questions about our trip. I would go back to the resort and also book through Trip Central for future vacations.

Iberostar Origin Laguna Azul: Great getaway!

Resort and rooms was what was expected. Service was great, pools were very clean, beach was beautiful. Elevators were hit and miss. Food was plentiful. Lobby bar was very busy in evening and relax area for lunch was delightful. Only complaint would be lack of respect of patrons.

Iberostar Waves Rose Hall Beach: Disappointing

Went for my dad's birthday paid for decorations and it was put together so poorly that it lasted 10 mins and no one would fix it. Coffee machines were always broken, ice cream store ran out of chocolate and vanilla for 4 days. I have been to this resort 4 times and it was really good but post COVID I will not go back. Buffet had 50% less things than before. Overall very disappointing, they got rid of ginger ale at this resort as well, not Iberostar standard. They were always running out [... read more] of Beer, but it was an overall disappointing experience from when I was there in 2019

Iberostar Selection Bavaro Suites: Awesome resort!

The beach was fantastic and we never had any issues finding beach chairs. The buffet and restaurants were very good - especially the Japanese restaurant. The service throughout the hotel was excellent. Special shout-outs to Luis and Daniel.

Iberostar Origin Laguna Azul: Amazing resort!

We were a group of 24 including kids and we had a great time at Iberostar Laguna Azul. The grounds were kept, lobby is spectacular and the pool and beach was a short walk from the rooms. Dayana was very attentive to our daily routine and kept our rooms tidy. I would definitely recommend for anyone looking for a getaway that includes an awesome beach and resort. Food is a bit better than your average Cuban resorts.

Iberostar Origin Daiquiri: Nice place

Great staff. Food was not so good. But then again Cuba never is good for dining. Rooms were clean very nice beach as well as grounds. Entertainment should cater more to crowd........ .........................

Iberostar Origin Daiquiri: Great hotel

This was an amazing trip to Cuba. The hotel had plenty of food and was right near the beach. The beach was clear and you can see the fish. The service was amazing and staff were kind. The room was a bit dated. But it definitely worth the money and price.

JOIA Bavaro by Iberostar: Worthy of being called Grand

This was a very nice property and definitely 5 star in all aspects. The a la carte restaurants were excellent. Buffet breakfast was very good. Lunch buffet was just ok but the view from the restaurant makes up for it. Entertainment was excellent, both in the theatre but also in the lobby area. Lots of live music and staff to dance and entertain the guests. The golf course was also very well conditioned and fun to play and a good deal at $79 for resort guests. As far as COVID protocols there was  [... read more]signage and hand sanitizer stations around but that was the extent of it from what I could see. The hand sanitizer on the elevator I was using was empty all week.

Hotel Bella Costa: Acceptable accommodations

The rooms were adequate. Water pressure was good. Hot water available on most days. Food was limited. No24 hour options. Grounds were simplistic. Beach was fantastic. Limited activities. Very close to town which is convenient.

Iberostar Selection Ensenachos: Amazing resort

The resort was very beautiful and the beach was amazing. My only complaint is that we had no hot water in our room. I complained every day and they said they would look at it but it never got taken care of.

Iberostar Origin Laguna Azul: Not worth the money

I went in 2010 it was amazing 5 stars so we wanted to go back . We went on Jan/02/23 Extremely disappointed - 1 star food sucked the alcohol was dilute there was cockroaches in the in buffet area by the tables were we eat all the restaurants in the resort had cockroaches no food selection every day was the same thing .it our room only once the towels was changed I will never go back and don’t recommend anyone to go!!!!

Iberostar Coral Holguin: Great holiday in Holguin

A truly great experience, everything was the way it was described, we enjoyed every minute. The greeting we received from Junior and how he explained the room and the attention he showed us all week was a very nice touch. The bed was one of the most comfortable I've experienced in Cuba, the room was cleaned everyday by a very thoughtful maid. The shower was the hottest ever and it never went cold!! the shower gel and body soap are in dispensers so no fear of running out,and its eco friendly.  [... read more]The pool was well maintained and the beds and loungers were available most of the time (not crowded) the two beaches were beautiful and always room for everyone, beach staff always willing to help find a spot for you. We enjoyed all the meals both buffet and a la carte, always sometime tasty to eat and the service was excellent, always seemed happy and willing to satisfy. We didn't take in any of the shows as the selection side was extremely busy, there was some nightly entertainment on the Coral level and we very much enjoyed that. We never ventured off the property as we had no reason to, everything was at our resort that we wanted or needed. This is an excellent property to get some much needed R&R and thats what we received, thank you to all the staff for making our time at your resort very memorable, we will be returning again, that says it all :) Kelly & Lisa December 29-January 5th 2023

Iberostar Selection Holguin: Bring your own dinner napkins and toilets papers!

The rooms are clean...the check in was slow... the hotel is very nice but still need lots of improvement's. Was in Cuba many times before so I know what to expect, this time I was disappointed The pool was nice…the hotel property is huge and need lots of walking, we can't catch the shuttle easily...there is a small beach where the water shallow but lots of rocks...we had to walk between 5-10 minutes to the better beach which was nice, caught the shuttle only one time...little bar on [... read more] the beach but no grill or any place where we could bite something for lunch, had to walk back to the buffet basically that was the only place in that big hotel where was possible to eat something during the day...the 24 hrs. snack bar menu was very limited and the food was awful there...tried the ala carte restaurants in the evening it was the same food what had in the buffet so was no point to go there. Had no soda, tonic, juices for week and a half (it was only the diabetic juices which had no taste)…many times no forks end spoon on the tables...it was a little peace of toilet paper for napkins on the tables or sometimes nothing, the VIP section had a proper dinner napkin (that coast $35 US per person for a day)… drinks quality and entertainment was poor. It was a stinky washroom on the beach, but after couple days was out of order and wasn't fixed while our stay...the only availability was walk back to the hotel or use the bush or the ocean. The staff are friendly, polite and helpful of course...we love Cuba and the people we will definitely return but not in this hotel.

Iberostar Origin Daiquiri: Very Run Down

This hotel has seen better days. The weather was beautiful, and the beaches were stunning. But every walkway, building and area is very run down. The rooms need a major update, as the beds are very small. Our room was double beds, but the beds seemed more like a twin size. The bedding is old, and the pillows are old. We didn't have enough pillows the first night, so I slept without one for the first night. We had no hot water in our room. Staff looked into it, and decided it was becaus [... read more]e the batteries for the water heater were dead. They didn't have replacements. Since our kids were also on our floor we declined being moved to another building and would shower in our other room. Our room was also very musty. The first desk staff are mostly rude and hurried. It took over an hour to get checked on the first day. They would also only give you one room key, as they are having supply issues with key cards. This made it hard for my family of 6. You are given free wifi, but after the time is up, you need to return to the front desk to ask for more. The front desk always seem annoyed when we asked for more time. The buffet was passable. It was the same food served all week long. Choices were very limited, but I think this is normal for Cuba. There were often no clean plates, so you had to wait for them to bring out more. Often the plates looked dirty. The staff serving the food were kind and polite. At the tables they didn't offer spoons, so each meal I would track down a spoon to feed my younger child that required a spoon. I think this is a suppy issue. they are running short on many things. The snack bar was not good. They offered french fries and plain hamburgers. Served from a very messy-looking area. No condiments, no toppings. Just a bun and meat. I was most disappointed with the entertainment. There were absolutely no activities for teens and children. There was a large chessboard, a ping pong table, and a pool table. There was no attempt by the staff to engage the children at all. they had a volleyball net at the beach, but they did not have a volleyball.

Iberostar Origin Tainos: Très beau resort

j'ai adoré cet endroit c'était ma première fois au tainos. A proximité de tous pour les personnes qui n'aime pas marcher la bouffe rien a dire et le staff super gentil et serviable. Le seul chose se sont les chambre surtout les salles de bain qui aurait besoins de rénovations