Brisas Del Caribe: An "ok" resort

1. The food was reused everyday 2. The sheets were not cleaned even when they were asked to clean it 3. Activites were not available 4. Plus side, the people were extremely friendly and respectful!! THANK YOU

Palma Real: A Very Pleasant Stay

My friends had a good time at the Bellevue Palma Real during a 7-night, 8-day stay in late September. Don't let the words 'hurricane season' deter you - it only rained briefly for 3 of those days. There were many things to like - plentiful food, smiling service, lively entertainment, the proximity to the beach (a 5-minute walk away) and nearby party venues like Calle 62 and the Havana Club. Some things that may put you off are that the food will be repetitive after a while and that the place may [... read more] be feel deserted during low season.

Memories Jibacoa: Amazing view and hospitality.

I loved my ocean view room, the best I ever had. The staff will do everything they can to accommodate your request, totally satisfied with them. Surrounded by hills and gorgeous beach this hotel and staff makes you feel totally fine. Being able to stay in the swimming pool till evening, having dinner at the buffet with a piano player or local singing group every night (no problem in coming as you are), so good when you just wanna to have break from rules, commitment and etiquette. Plenty of ente [... read more]rtainment available or just to do nothing if you will. I most certainly will return if I have the opportunity.

Muthu Playa Varadero: Beautiful area, but outdated

Although the staff was very kind, this resort is somewhat outdated. The beds are awful, very hard and the pillows were gross. We had 2 children with us who wanted to watch some TV and unfortunately only 2 stations were English speaking. My children did not like the food as well.

Paradisus Princesa Del Mar: Just as pictured

This is my first all inclusive ever! Not knowing what to expect, I feel the hotel is everything as depicted by the pictures. The staff are super friendly, and helpful. The meals are well done, I honestly though preferred the buffet hall, the variety was more than enough and well prepared. the beach will take your breath away!!

Muthu Playa Varadero: excellent time. and fun

We enjoyed so much, that I cant wait to go back, I really recommended to everyone to go and have fun at the beach, pool , entertaiment team, so many thinga to do, tennis, games , night time, our kids loved it

Club Kawama: kawama

i love the staff and ppl and its clean they tread me good .the weather amzing i feel good when im there swiming scooba diving lots to do also the serves is good safe place to be good food even nice place for tge kids nice 4 pool

Resonance Blu Varadero: great

The food was great needed a bit of spices. The grounds and pool where clean. Had a good time at the beach and the water was super clear.my favourate restaurant was the Japanese. Loved the pinacolada and rum by the snack bar.

Valentin El Patriarca Varadero: great resort

The resort was great, very clean, modern, large bedroom with a king size bed. We were totally happy with everything. The beach and ocean were awesome. We would definitely go there again. The food was typically Cuban - mediocre.

Palma Real: excellent

for what I paid for it's amazing! The staff are super friendly.The food has improved compared to previous visit.location is excellent, at the center of the town. The rooms and its bed,linen,curtains,towels need improvements.

Blau Varadero: Amazing resort

Amazing resort, beautiful/spacious rooms, gorgeous beach strip/perfect pool. Average food, but a la carte restaurant was good. Fresh shakes in the morning were great. There is a live band in outdoor restaurant which added to the ambiance. Shows were ok. Amazing deal for a great hotel!!!

Resonance Blu Varadero: Amazing Resort!

I had an amazing time at this resort, everyone was very inviting and fun! the food was not my favorite but the rooms were great, they accommodate you with whatever you need and ask for. my room was always clean, we had very trusting and lovely maids. it's just an all around great place to be, relaxing and at the same time so much fun all of the time.

Punta Peninsula Varadero: A 3 dressed up as a 9!

The resort was itself was beautiful but was managed very poorly. The first morning we waited 40 minutes for an omlette just to be told they had no eggs on site, missed breakfeast altogether. Concierge neglected to make our reservation at the a la carte restaurant so we missed out on our dinner. We were upgraded to the VIP section but it was a 25 minute walk to the main resort. The shuttles were extemely scarce!! On the last night we called for the shuttle to take us to our resevation at the al l [... read more]a carte restaurant. The shuttle never came, so we walked there only to be denied entry to beacause of a dress code that we were not even informed of ( I was dressed in dress shorts, not pants) missed yet another meal. In a positive light the buffet staff where extremely attentive and the shuttle drivers where very friendly..

Palma Real: Disgusting Hotel

No warm/hot water during night time, reported 3 times but nothing was done. Food sucks!!!! it is repeatedly serve in a day, then you would see it again the next day. Flies in the dinning area is just massisve !!! all over the place and to think the room is air conditioned.

Paradisus Varadero: Best beach and pool anywhere....

You can't beat a resort with its own private deep beach, on its own very wide bay. outstanding sea views from anywhere and many oceanview rooms available; something other resorts which are built behind mangroves can't boast. Also the nicest landscaped, meandering pool anywhere. Terrific staff, decent food, comfortable and clean rooms. True 'on the beach' (and in the sand) lunch spot with live music.

Iberostar Origin Laguna Azul: Great time!

Overall great experience at Iberostar Laguna Azul! Nice hotel and it was clean. Buffet had average food but the a la carts were great. Entertainment was good. People were very friendly and helpful. Hotel had great pools and a beautiful beach!

Iberostar Origin Playa Alameda: Iberostar Bed Bugs

My husband and I had gone on a holiday to Cuba to the Iberostar Playa Alameda to enjoy the blue skies, the bright hot sun and the wide beaches and warm waters. Little were we prepared for the huge problems that were waiting for us. We got a great deal on the internet thru ‘hola sun’ and were excited to going to a five-star hotel in Varadero, Cuba. However, upon arriving at the hotel, little did we realize that our problems had just begun. We could not get a room until about 3:00 pm. Even the [... read more] room that was booked for us was not available, although all the over facilities (restaurants and bar) were. When we enquired with the receptionist, all that she could explain to us was that the supervisor was not responding. Even after getting a substitute room, we were rudely awakened within an hour by one of the staff who thought the room was not yet booked. It was only then that our troubles began. The bed bugs. The bed bugs were fierce.I was the worst to suffer. On the first night itself, there were marks on both my legs, hands and body. At first we thought that they were mosquito bites, but we were sadly mistaken. The bite marks increased the next day and went on right up until the last day. Surprisingly enough, the bed bugs on my husband's bed were very few. On the fourth day, we approached the front-desk reception and explained to them the situation. We even showed them the marks on my wife’s legs. We even implored to them to change our room. All that we could get out of them was a ‘change in the bed-sheet covers’. The bites still continued. I think, they had given us one of the worst rooms – room No. 1907. Towards the end of our holiday, my wife had about 18 marks on the right leg and 15 marks on the left leg. The food was okay for the first two days. Later on, the food kept on getting repeated. It was really boring to eat the same food. The staff at the restaurant and bars were very polite and helpful. But the staff at the ‘A La Carte’ restaurants always kept looking at our hands for tips after our dinner. The food in the ‘A La Carte’ restaurants however was better, but the service was extremely slow. The entertainment department needs to fix their amplifiers. Not a word could be understood of any song that was sung. Only noise. Each night, my wife and I went back to our rooms with a throbbing headache and deaf ears. The sound systems were unnecessary loud. Towards the end of our stay, the staff in the Lobby bar and Gym started sneezing all over the place. My wife then caught the cold, and then had to be indoors most of the time. We could not even take a dip in the swimming pool. The Pool, our AC in the room and the beach however, were very inviting. The only saving grace in our vacation. I know this note is long. But think twice before you vacation at the Iberostar Playa Alameda. One of the worst restaurants in Varadero. Even our agent of Hola Sun came only once to meet with us, thereafter, he went missing. If you need to exchange your C$, it is best to do it at the hotel than at the airport. The Airport exchange rate is 1.17 whilst at Iberostar it is 1.16. We found this the most surprising incident at the hotel, since they were unaware of the difference in the rate. My husband believes that there is some form of racial profiling going on at the Hotel, but don't think there is any. I think, this should be just enough to stop even thinking of Ibersotar Playa Alameda. As for me and my husband, we have had enough of Cuba. No more.

Valentin El Patriarca Varadero: Family vacation

Great resort; one of the best hotels in Caribbean's we have visited. Excellent service, friendly staff, good food. BIG SALUTE for Cuban acrobats, dancers, singers and all other dedicated performers who provided professional, and excellent shows every day.

Memories Jibacoa: Relaxing and beautiful

This was our second time at this resort and for sure not the last.We just wanted a place to relax and enjoy the beautiful reef and we found it here.If you like nature and enjoy snorkeling this is the place.Most of the staff (90% like any other place you will find few staff that do not care) are very nice and helpful ,food is good entertainment was OK. A place to visit for sure.

Paradisus Princesa Del Mar: Dissapointed

The property is beautiful but the service is not at all what we expected. The buffet restaurants were closed for 3 of the 7 nights that we were there. We were forced to eat at restaurants with cuisines that did not appeal to us. We tried the late night snack restaurant and again it was a failure. The food and service were both awful. Room service was another disappointment. We needed bottled water to take medication with and after 2 consecutive nights of calling and waiting we did not receive th [... read more]e promised bottled waters.