Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

review headshot

Smileyc  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Beautiful resort and awesome people working there.

The people, hotel, grounds, pools and beach were spectacular. The service was also fantastic. My only recommendation would be to add more spices and flavours to the food. This will definitely make this resort the place to go!

Location
Value
Food
Beach
Rooms
Service
review headshot

Jessie123  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Spectacular Resort

This Resort is very clean and well maintained. Inviting atmosphere. Excellent place to unwind and relax! The Entertainment around pool and on the Beach was a lot of fun by the Star 5 Staff! Experience it for yourself, you will not be disappointed.

Location
Value
Food
Beach
Rooms
Service
review headshot

JJ28  - 

Verified Purchaser

Resonance Blu Varadero: Great Resort!

It was a nice big and beautiful resort very family oriented. Staff are very nice and always willing to help out. The entertainment was great during the day and at nighttime. Our stay there was everything we wanted to. Food was good the a la carte restaurants were really good specially the Criollo which is were they served Cuban typical food. Overall it was a very pleasant experience

Location
Value
Food
Beach
Rooms
Service
review headshot

Hanz  - 

Verified Purchaser

Iberostar Selection Varadero: Iberostar Varadero - Will not return

Let me preface this review with, I don't drink any alcohol. So my wife and I really focus on the service, food, amenities and activities. Food - we ate to survive Amenities - Nothing special Service - missing Beach - awesome! was deciding between this and Royal Hicacos & Paradisus

Location
Value
Food
Beach
Rooms
Service
review headshot

Corona sisters  - 

Verified Purchaser

Memories Jibacoa: My favorite place in the world

I can't say enough good words about this place, the staff are absolutely amazing, caring, helpful with anything you need. The service is top notch! Jose, Odeitty our bar tenders are the best guys in the world..Denise and I miss you guys big time!

Location
Value
Food
Beach
Rooms
Service
review headshot

Barbierichgirl  - 

Verified Purchaser

Punta Peninsula Varadero: Beautiful Resort

This hotel was very well kept they were always cleaning whether it be the floors, gardens or pools it was done 24/7. The staff were great attended to your needs immediately. The entertainment was well done and professional.

Location
Value
Food
Beach
Rooms
Service
review headshot

HLMP  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Do NOT upgrade to Conceirge & the resort is tired

Best: The beach is amazing and the pools are great. Not good: The resort has extensive water features, filled with water with a heavy sulfuric content- so many, many areas smell like rotting eggs. Also, the resort is being renovated. Honestly, in about 2 years it will be awesome. While it's ok right now, as they have done work and it's under construction now, parts of it are tired. The food was good- not great and not a lot of variety, but edible. The a-la-cartes were also good- best one was the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Ange38  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Amazing service and fantastic beach!

This hotel is being renovated and turned into a Royalton. The only thing we were disappointed about was the disco and beach grill not being completed when we were there. Rooms are very large, balcony was great...food was ok. I was happy they had stations where you could get cook to order food. (omelets, fried eggs, pasta, crepes/pancakes).

Location
Value
Food
Beach
Rooms
Service
review headshot

BarrieGuy69  - 

Verified Purchaser

Valentin El Patriarca Varadero: Good Resort

My wife and I are experienced travelers to Cuba, Mexico, Dominican Republic, and Jamaica and so on. The primary thing I can say about Ocean Varadero El Patriarca is that it is the best resort in Cuba I have stayed at and I have stayed at two others before this one. Here are my initial thoughts about the resort shortly after returning home. The architecture of the resort and all its various buildings is typical of resorts within this price point. It was more reminiscent of a retirement village i [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

SabrinaGrant  - 

Verified Purchaser

Memories Jibacoa: Simply amazing!!

The overall experience was fabulous!! Day trip into Havana with a private tour guide is highly recommended. I can't wait to visit paradise again soon :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) !!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Sly_44  - 

Verified Purchaser

Roc Arenas Doradas: Extremely disappointing!!!

Thank god for the sun and the beach....food was worst than awful (no variety, no lettuce, no tomatoes hotdogs were mush while burgers were always undercooked)go to foods were pasta and eggs on toast. Two double beds pushed together for a kingsize, very blah room. Pool had mold everywhere around edges and pool bar.

Location
Value
Food
Beach
Rooms
Service
review headshot

Andreita  - 

Verified Purchaser

Starfish Varadero: I love Cuba!!!

I usually always check out the reviews of the hotels before I book my vacation, this particular hotel had real promise when I read the description, but when I came there not everything was open and we did not get anything other then the small map to try and find out where everything was. Half of the hotel rooms are getting renovated and its very dangerous if kids or some drunk people stumble accidentally off a balcony. I told the people at the reception but everybody there only wants to get thei [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Melish  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good for a short visit.

We had a great relaxing holiday. We stayed for 4 nights 5 days. Nothing overly fantastic sticks out or negative. The food was what to be expected for cuba, lots of pickled foods, bland, greasy or too salty. We didn't go for the food but for sun and relaxation which was lovely. Acommodations were clean convenient. The staff had a full agenda if you wanted to participate, the pool was clean and warm. The beach was well maintained and enjoyable. A nice 5 star in cuba, however I feel it was a 3.5 fo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Martine  - 

Verified Purchaser

Punta Peninsula Varadero: Great resort!

This resort was great! We went in low season, so there weren't a lot of people. We often had the beach all to ourselves! We were upgraded to the Cayo Libertad area of the resort, which has it's own private beach/pool/a la carte restaurant and lovely suites, but the other resort facilities were available as well. The beach was just fantastic; beautiful sand that stretches way out into the ocean. The service was great, especially the shuttle guys that can take you from one end of the resort to the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Billybob  - 

Verified Purchaser

Roc Barlovento: nice hotel and clean

great food and very quick to solve problems when they arrive good bartending going back next year I will book through trip central with friends thank you.i recommend this hotel for travellers to cuba and vicinty

Location
Value
Food
Beach
Rooms
Service
review headshot

Corasorous  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful Resort with Amazing Staff

The resort was to notch with lots of things to do. The rooms were very nice, the pools were clean, and the bars were had lot of booze. The staff were very friendly, and became friends very quickly. The food at the buffet was okay, but the restaurants were great!

Location
Value
Food
Beach
Rooms
Service
review headshot

Linda_kay01  - 

Verified Purchaser

Blau Varadero: Could of been better

OK Food Lots of old people Took over 4 hours of waiting for a refund for an excursion booking through hotel which wasted my day No party life here and had to go off the resort for clubs Reception not that helpful

Location
Value
Food
Beach
Rooms
Service
review headshot

Sarahmennie  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Beautiful place. Will be even better when complete

Always kept clean. Wonderful, helpful staff. Attentive. Gorgeous views. Areas under construction, which we were not told about. Food, average. Staff made the resort even better. Smells of sewage at times

Location
Value
Food
Beach
Rooms
Service
review headshot

Shans  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Awesome Resort

Was an amazing experience. Great Food extremely friendly staff awesome entertainment. Flight on schedule and smooth Fight. The only thing Mediocre was the resort room that could be becauz we (Canadians) maintains pretty good living standard. Overall Wonderful experience.

Location
Value
Food
Beach
Rooms
Service
review headshot

RVDW  - 

Verified Purchaser

Paradisus Princesa Del Mar: Very bad experience

Very disappointing if you think you are booking a five star and what you get is not at all a five star hotel. The staff is very nice. The food is not good at the standard side, but the restaurants for the Royal service were good.

Location
Value
Food
Beach
Rooms
Service

Next Page