Paradise Playa Dorada: Beautiful and Quaint Little Resort
The Service is excellent, grounds/rooms are clean. Everything is so close to the resort for example the beach is just a few steps away and the airport is about 20 to 30 mins on the bus. There is a mini mall that is a 8 mins walk from the resort.
Some of the meals were bland but overall the food was okay. Disco needs to cater more to 30+ more in terms of choice of music. It just seemed to gear towards the under 20 crowd.
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Bahia Principe Escape Ambar: Good resort for adults
Beautiful and clean room but make sure request the room with garden or ocean view ,otherwise you will get construction view!!!!
Food is good at the buffer with a lot of variety but not so good a la carte .
The people are working hard at the beach to clean up the seaweed.!!!
For the evening show you have to go to Barcelo Resort .
The drink is good but the bar is closed too early ( 11 pm ).
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Bogdan -
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Bahia Principe Escape Ambar: Amazing resort!
Our time at Ambar Blue was memorable!! We will be back!! Thanks to the fabulous staff! Everything was taken care of and all our special request were met. Restaurants and beach were the best and service was great!!
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Bahia Principe Grand San Juan: Average Resort
At least a 90 min drive from either Samana or Puerto Plata airports. The resort has no features unless you pay to upgrade to their VIP service.
Good: the beach was nice and never crowded. The maids were nice and friendly. Late night disco and karaoke bar were nice touch.
Bad: You have to pay for a room safe, no room service, can't get a coffee after hours, food was average and not much selection. Waiting staff were too busy chatting with each other to help customers. Pool area was very smal[... read more]l and noisy all the time.
Ugly: Bugs in rooms, beach restaurant that didn't have any take away service so you couldn't take a drink to the beach unless you went to other bar a long ways away.
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Nahamed -
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Viva Heavens by Wyndham: The place blew my expectations!
I must say I was totally thrilled to stay at this resort. As a matter of fact, the place exceeded my expectations.
For starters, the resort was clean, and the lobby did not smell of cigarette smoke (a common occurence in resorts i.e.Cuba).
My room was excellent - very clean room with AC and a self-contained washroom.
The staff were friendly throughout the resort.
The food was amazing througout the day. They also had special Mexican and Italian a-la-carte restaurants (all-inclusive) and their[... read more] food were delicious too.
Only drawback - the beach is a bit of a walk from the rooms, so you won't get a view of the ocean from your room.
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Cofresi Palm Beach and Spa Resort: Enjoyed Every Day
We went with a group of friends in June and enjoyed every day of our vacation here. The hotel staff were very friendly, especially the Animation Entertainment crew and waiters at the a la carte restaurants. Unfortunately one of our rooms had broken A/C and they took a couple days to fix it. The pools were amazing. The beach was nice but there were few chairs for non-VIP guests. The food was always quite good but more variety for breakfasts might have been nice. It's a bit of a long drive from th[... read more]e airport but the staff were very attentive to our luggage needs. The excursions available from this resort were wonderful too. We would definitely recommend this resort to others.
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Meghan_ds -
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Sensatori Resort Punta Cana: Awesome Resort!
My boyfriend & I stayed at Sensatori Punta Cana for one week June 14 - 21st 2017. Honestly, the hotel itself is amazing (as with all Karisma hotels) ! Very clean, modern the grounds are beautiful and well kept. The staff is incredible always happy and helpful and the food was delicious.
Food: We ate in the a la carte restaurants for all our dinners and they were all tasteful (you have unlimited a la carte dinning so you don't have to eat in the buffet if you don't want to). The 8 course tast[... read more]ing menu at K23 was very interesting and super fun (all included!). You also have free room service.
Beach & Pool: The beach was well kept and cleaned daily. The water was a perfect temperature, but keep in mind it is a little rough and wavy. There were always chairs available at the beach. The chairs by the pool however were all taken by 8:30 - 9 am. We're beach people so we didn't mind. Plus they're so close to each other it was easy to travel between both
Entertainment: Pretty good! We caught a couple of shows in the theater which we enjoyed, there is also stuff going on in vino vino bar after the show. Everything closes around 1 am so its not much of a party resort which we knew before booking, we weren't looking for that.
If you're into sports, they have soccer, tennis and archery fields at the sports hub by the water park. You can take a golf cart there :) Sports matches are arranged by the entertainment team.
All in all we had a great time and would definitely go back! I wish we stayed longer!!
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Dianne Prentice -
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Paradise Playa Dorada: Amazing resort
this has been one of the best resorts l have stayed at.The staff were amazing,the food was one of the best l have tasted there were so many different dishes to choose from.Rooms where so clean and beautiful.Had the superior ocean view breathe taking.Will deffenetly stay there again.Pricewas reasonable.Enjoyed the pool staff so many activities.On a scale from 1 to 10 deffinetly a 8.Plan on going back in October
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Senator Puerto Plata Hotel: Great Stay!
The hotel was lovely and the grounds well kept. No bugs anywhere I was prepared with bug spray but not required. The Animacion team was great thank you Candy Crush as my daughter loved kids club! Ocean was shallow and snorkelling off of the shore was nice! Great trip food was good overall. I would recommend and stay again. Using the Riu Merenge was lovely too to change it up. Good experience!
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Viki -
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Iberostar Waves Costa Dorada: Excellent Service and the rest not so
Just came back from Iberostar Costa Dorada,and from the start I would emphasize that this resort is a solid skinny 4 star. the layout of Iberostar Costa Dorada is excellent not too big not too small, everything is close by. Nice gardens ( not as big as in Punta Cana) Buffet has lot of virility and dinner menus are changed every evening. Japanese restaurant has nice presentation and food is good. Mexican has a nice interio but the food itself not that good. Every week in buffet they have a Mexica[... read more]n team dinners which are better. Brazilian has lot of meat and the meat can be uncooked. Bars are all great with excellent choices of alcoholic and non alcoholic cocktails. For coffee lovers coffee in main buffet not so tasty. Ask for cappuccino at the main bar instead. One major issue for me was that the beach was very windy and the water full of seaweeds and lot of debris and even garbage. When its cloudy the beach is dark green and murky, even on a sunny days the beach is not as same as would be in other parts of D.R. The staff did not clean the beach at all and you will be always approached by local vendors and selling you tours, souvenirs or hair braiding, too many interruptions while on the beach. Due to above we spent most of our stay in the pool. On the weekends pool can be very crowded and not so clean. Iberostar has a special promotion for locals in summer months that allows them to check in on Friday and check out on Sunday. During that time the resort is loud and locals have no respect for other guests and staff. At times they can be rude and pushing at the buffet and bars. Pool need renovation
The room smelled mildly and musty
The view wasn't what promised
The room was spacious and nice but very awkward for storage
The worst looking bath robes I'd ever seen old and wrinkly
The beach was amazing sand water gorgeous
Tons of things to do if you wanted
Great entertainment at the attached hotel
Buffet not do great but room service food awesome
Some staff were so rude and uninterested but several people at the Asian restaurant were amazing
The beach bar staff awesome
Shopping [... read more]great
Piano bar staff and drinks amazing
Cleaning staff great
Golf was great and we had the course to ourselves several days
Overall awesome vacation in spite of some terrible customer service
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Bahia Principe Grand Bavaro: Grand Bahia Principe Bavaro - 3/5
The hotel grounds were very well-kept and clean. The food was okay (nothing too spectacular but there was a good amount of variety). The beach was alright--been to better in other places in the Caribbean (Cuba, Jamaica, etc.). The pools were pretty great though so that helped...The room was clean, housekeeping was extremely professional and nice and really did her job with care. The service, however, that is where 5/5 stars are unfortunately, not present. While there were a few members of the s[... read more]taff that really stood out and did their jobs with care, we had experiences with a few that were outright rude or were unhappy if you didn't tip them the amount they deemed to be correct. We had trouble getting basic service at times (at the buffet especially) such as not having spoons or cutlery or the servers would ignore us to take long to assist--that kind of thing with the exception of a few. Tips: get towels early in the morning (8 am) as they disappear quickly and if you want a comfortable spot at the beach with shade, be prepared to arrive early in the morning as well ---this "conglomerate of resorts within one place" is huge and finding beach chairs is virtually impossible. All in all, while the resort itself was well-kept and had a lot to offer, I'd probably try elsewhere next time.
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Sunscape Bavaro Beach: Excelente!
The location was awesome, only a short walk from our room to beach and amenities. Food and drinks were delicious with variety. Staff was really nice and helpful. Night entertainment was very talented.
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Coral Costa Caribe: Great place
For a 3-star resort, we were comfy, well fed and had all we needed to make it an unforgettable vacation. If you go with an open mind and don't expect over the top luxury, you will be fine. The only thing I found a little annoying was making reservation for à la carte restaurants every morning for that evening. Fruit quantity/quality everyday was delicious. Staff was friendly although not always very bilingual.
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Vista Sol Punta Cana: Great Vacation!
My wife and I spent 14 days in June 2017 at Vista Sol Punta Cana resort. It was a fantastic vacation. We stayed in building number 3, which is renovated. The room was very clean and pleasant. The resort is well maintained, clean, and there were many spots with shade on the beach. The buffets had a lot of variety and we enjoyed the Italian restaurant. The check-in experience was quick, without any issues. In summary, I recommend this resort. Great value for the service.
Irena & Iwan
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Dawn -
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Bahia Principe Grand Bavaro: Semi inclusive, not all inclusive.
I want to start off saying, for 10 years I have wanted to go to this place. I have dreamed about it and we were finally able to go! Now I wish we didn't. If you are looking for a true all inclusive, then move on. This is not it. They will nickel and dime you to death here. Everything costs more. You want a safe, sure that's another $4 per day. You want internet (not the free one that's only available in limited space within the lobby), sure, that's another $80 for 7 days. Your kids want to go to[... read more] the fun park, sure its only $10 per kid!! They told us there are no upgrades at all to the Bavaro (there is even a forum on here somewhere stating no upgrades for Bavaro) yet on our 3rd last day (11 days total stay) there was a sign on the lobby counter stating upgrades were $35 per person per night!! insane!!! anyway, onto my very long and detailed review.
The check in - We arrived before check in time. We went into the side room with our travel person. We chatted for a bit and that was that. She said our rooms are not ready yet, go have lunch, so we did. After lunch, still before check in time, we came back and asked about our rooms. Yup, all done and ready to go!! awesome. We checked in, they gave us a ride to our rooms (2 adjoining rooms on the main floor because of mobility issues). We had the "happy birthday banner on both rooms ( our anniversary and our son's birthday). We also had a bottle of champagne for our anniversary in our room. That was really great.
Rooms - the rooms are average. We've been to a lot of all inclusive and they are all about the same. Nothing fantastic, but not terrible. Now, some we have been to include robes and slippers. Now, these are not necessary items, however, once you have had them its hard to go back. We did not have them this time at all (I do believe it was listed as being included). The walls along the floor were actually falling apart. There was pieces of the wall on the floor all the time. I'm sure its because of a flood or something at one time, but they do need to be fixed. There is never enough lights or plug ins in the rooms as well. We had to unplug the lamp and coffee pot to plug in other things we needed. The coffee in the room was great. There are no facecloths!! not sure why this is, since we have young children they are pretty much a necessity.
Grounds - the grounds were great. always kept us and clean. There was always someone out there working, always!! It really is a beautiful place.
Guest services - well now, where to start. I went to guest services and asked about restaurant reservations and said we have 2 rooms both for 11 days. Then asked about the reservations I had emailed about 2 weeks prior to our arrival, like I was told to do. They only had one room down, and they had only half the people listed on it. We were told, very bluntly, that we are only allowed to have 4 a la carte visits during our 11 days even though we have 2 rooms. Not sure why. I have never been to a resort before where I was limited to the number of a la carte restaurants I was allowed. I was completely shocked, Yes there is a buffet, but I will get into that later. So anyway, they booked us in 4 places, one right after the other, with 2 small children and reservations as late as 7:45. Now, it is June, and the place is at what, 50% capacity at the most! That is horrible. We didn't have a choice though unless we wanted buffet every night. Whatever, reservations done. The following day I went back again to guest services and asked what the number for room service was as there was nothing in our room about it. He looked at me and smirked and said "you don't get room service" again, floored!!! Since when in an all inclusive is room service not a thing?? So, after I got my composure again, asked him what was included in an all inclusive since almost everything we asked about was not included. He said your food drinks (only local, not international) and your room. Oh wow. So we paid almost $7,000 CAD for fights, rooms, food and some local drinks. Great. So then my next question, we have children and a diabetic with us who need to eat often, buffet is closed often so what can we do for food between buffet times. We were told to catch the tram to the beach and go eat at the buffet down there. great!! NOT! Lets pack everyone up from the pool, get a 70 year old with a cane and diabetes and 2 young children back to the room, dump all our stuff and catch a tram down to the restaurant down by the beach to have a snack, then load everyone up on the tram again and back to our room to get our stuff head back to the pool. Sounds like a wonderful time. We did it, very day. Great waste of 2 hours.
Trams - there were many trams running all the time. They were simple and easy, once you found outwore everything is and which ones were going to where you wanted to go. We just started asking the driver where he was going and determined if our stop was on the way. Now, if you are wanting the tram to the kids water park, leave a good hour before you want to be there. It is always full and there is only 1 and it hold 12-15 people. People will push in front of you even if they just showed up and you have waited for the tram for 3 rounds. We started walking and would catch the turquesa tram which dropped us off close, but it meant grandma couldn't come because she couldn't walk that far.
Kids water park. - It was great. Not nearly enough seating but it was wonderful. Our 7 year old got bored pretty easy though but the 5 yr old loved it. They had some drinks and snacks there.
Towel - Never go for towels after 10 am. Not sure what happens but with this place maybe half full, they hardly ever had clean towels!! Not sure if they didn't order more when they opened fantasia and just used the same as the other resorts or what but if you weren't there first thing you didn't get one. Sometimes you could watch and see the drop off of cleans ones in the afternoon then rush up there with everyone else and get one.
Chairs - we usually got chairs everywhere we went. people do put their towels on them and reserve though, even though it plainly says you can not. People should have to have some sort of personal item there as well. Like your shoes, you can't swim with your shoes on so leave them on the chairs. (unless of course you reserve your chairs first thing then take off for a few hours leaving only your towel there, as they certainly did).
Shows - we didn't do a lot of the shows. The ones outside by the lobby were always full and there was never anywhere to sit so we didn't bother. the ones in the inside theatre area we saw a couple, lion king and one other, were pretty good.
kids club - our boys went2 times to the kids club. They enjoyed both times. you need to make sure you go there to get your kids for lunch because they will not feed them. Not sure why but what ever. Ours were only there for 2 hours one day and 3 hours the other day.
pool - the poole by our room was nice. It was quite though and a little boring. The big pool was good, hard to find chairs though. More entertainment, geared to younger people.
bars - the more often you tipped, the better drink you got. drinks were usually good anyway, but more alcohol with tips. There was actually wait staff at the lobby bar.
staff- most of the staff was very good. It did seem like walking through a high school with the amount of staff on their phones. One was actually playing a game on his phone when I went up to ask for something and I had to wait until he died on his game. Yes, I could see his phone and what he was playing. This is the service staff in some areas, not all. The grounds staff and the cleaning staff, were never like that. They always worked so hard, and it really shows.
buffet. - we ate there a lot. Not by choice but by lack of other options. I do not like buffets to start with but when it is that or go hungry, you do it. The best part of the buffet for me was the pasta bar. They would make you whatever you wanted. It was fantastic, and my go to. It was rather repetitive otherwise. If you wanted a drink, you usually had to flag someone down or go get your own. More often than not, that's what we did. we were there a few times for breakfast and didn't have a single person come see us. Good thing the coffee in the room was so good.
beach - the beach was great. beautiful sand, and people always cleaning. The sand fleas were horrible. When I got home I had to go to the dr and he said i had "a massive infection from insect bites" so that was horrible. So itchy!! Not the resorts fault but something to be aware of.
so congrats, you made it to the end of my review. I was so upset when we were here. I have been to may places, including one in punta cana, and have paid less and received so much more. The service here is less than average. The grounds and "behind the scene workers" were top notch. They want more money for everything. If I had known that, I would have paid the small amount more for the other resort I wanted, and have been to there and other places, and received anything and everything I wanted, including room service, wait staff everywhere (beach, pools and all bars), free safe, free wifi everywhere, free kids activities, a la carte every night without reservations, and so much more. Next time I will know where to go. I will not be back to any Bahia Principe resorts anywhere. They are behind the times. Other resorts are including the "extras" in their "basics". Every all inclusive I have been to, has included a la carte restaurants every night. I haven't ever had to go to the buffet for supper. They need to change their policies and get with the times.
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Sunscape Bavaro Beach: Amazing resort!!!
It has been a great vacation in Sunscape Bavaro Beach Resort! Entertainment team was one of the best I've ever seen! Willy Wonka has made our vacation unforgettable!!!!
I also would like to say many thanks to the kitchen chief. All the restaurants were out of this world delicious!!!!!! I would say French is number one in my list.
The resort is average size, but it's beautiful with a lot of palms!!!
Rooms are clean.
Thank you to all staff members who helped us to remember this vacation for [... read more]many many years!!!!!
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Mark5462 -
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Majestic Elegance Punta Cana: A relaxing and Wonderful Vacation
The Hotel was amazing. We really enjoyed ourselves and would definitely go back.
When we got there we did upgrade to the Club adult only section and had our own butler to arrange things for us. It also allowed us access to a sit down restaurant for breakfast an lunch rather than just the buffet. It was worth the extra money.
The room was spacious and clean.
As with most Resorts the prices for souvenirs etc. were inflated. A trip to local stores was worth the savings of as [... read more]much as 60% over resort pricing.
We were there during the "slow" season so the resort was not crowded. Although the adjoining sister resorts appeared busier.
I found the food quality to be much better than the All inclusives we have experienced in Cuba. The Buffet food was good and was replenished often. I Thought they put out smaller amounts to keep the items fresh. There were four themed restaurants: A steak House, French Gourmet Food, Italian restaurant and a Teppanyaki Restaurant. You needed reservations for the Teppanyaki and French Restaurants. I found the food to be better than the buffet. I enjoyed the meals at each restaurant.
Of the Four the French Restaraunt was the most disappointing. Food was excellent but the portions small and I felt there should have been more of a selection.
The Teppanyaki was very good although there was a menu were were not asked what wwe wanted they cooked all choices and you just indicated if you did not want to sample that particular item. There was no embellishment during cooking. We were going anticipating a "Benny Hanna Experience" where they flip knives, play with the food etc. There was little of that. It wa pretty much cook in front of you then go away.
The Steak house was very good. Food cooked as ordered. THere were larger and smaller steaks. The T-bone was excellent and HUGE! My wife and I enjoyed the Italian restaurant the best. The wait staff was excellent and the food delicious and generous. The buffet at the Beach doubled as a Sea Food restaurant at night. My wife and I both ordered the Caribbean Lobster and found it a little over cooked. The appetizers and desserts were wonderful.
They claimed two Sushi Bars. I found one at he Teppanyaki restaurant where you could just come in and sit at the Sushi Bar. How ever the "Sushi" was just different Maki Roles. California Roles, Salmon Roles, etc. They were Ok but I would have preferred a better variety and of course the other forms of "sushi".
The staff was excellent. Now this may have been because it wa the slower season but I have a tendency to think not. They were friendly everywhere. OUr cleaning staff was efficient We felt welcome everywhere. We did not know what to do with the Butler. He kept asking what he could do for us. He arranged our reservations, had the room strewn with flower petals and drew the bath in the Jacuzzi for us on our anniversary. Arranged to get us Hats and Shirts from the Club. Arranged for a special meal and desert for us on our anniversary. I am sure if we could have thought of something else it would have been done.
The Beach was clean. There was some seaweed but no broken glass or anything. The Cabanas and lounges were fine. I could see at high season where there may be a challenge to find a sitting place but not while we were there. There were some Beach Peddlers but they were kept to a minimum and they did not accost you. If you waved at them they would come but would leave you alone otherwise.
The pools were clean and clear. We never made it to the main pool but stick to the adult only pools that were calmer and much more relaxing.
We only went to one excursion to the Monkey Village. We enjoyed it but as with most trips it was probably over priced.
Over all this was a thoroughly relaxing and enjoyable vacation we wold not hesitate to go back there.
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Cayo Levantado Resort: Great vacation
The hotel and grounds were beautiful. The beach was outstanding. Lots of shade everywhere. Food was great, friendly staff. We had issues with the toilet and safe in the room, but it was quickly fixed. Don Pablo restaurant was excellent, main buffet always clean with great selection. The beach buffet not so much, staff was sometimes inattentive. The evening shows need some improvement.
In some areas sometimes there was a sewage smell, but it was not constant. Overall we had a great vacation. We[... read more] definitely will be back. Great place to relax.