Temptation Resort & Spa: Amazing Resort

The resort is great. The food, staff, rooms and service are excellent. The pool and bar at night and atmosphere around both are fantastic. If you can't have a good time there, I would find it very surprising!

Riu Flamingos: Amazing resort

Riu Jalisco was a great resort. The buffet and the a la carte restaurants were great except the oriental / Asian one (think it's called the Grand Dragon). Service was great. The room was clean. We also did the "amazing day" excursion and it was truly amazing.

Bahia Principe Explore Akumal: Bahia Principe Akumal has set the bar high for my future Mayan Riviera vacations!

This resort is great for families, couples and big groups. We were in a large 30-some group for a wedding and they were always accommodating to our needs. My brother has a severe allergy to all dairy products and they were more than accommodating to that as well. The resort is well-maintained, clean and fun!! The pools are large and inviting, the ocean is great for swimming and lounging, and there is a bar within sight from anywhere on the resort. There is a new “adults only” section whi [... read more]ch has a BEAUTIFUL infinity pool overlooking the ocean. It was one of my favourite things on the resort. It has its own bar, buffet, bathrooms and you can always find a chair near the pool. The service at this resort is top-notch. There is always someone asking for your drink order wherever you are on the resort. The room service is great as well. Another great thing about this resort is the FOOD. The food is amazing!! Everything was so tasty, a huge variety to choose from. I was honestly blown away by the high standards of this resort. My ONLY complaint about this entire experience is that our rooms were quite damp because of the humid climate. The room had a musty-ish smell because of it. It also made sleeping a little uncomfortable at first. Thank you to everyone at Bahía Principe who made our Mayan Riviera trip absolutely unforgettable. I will definitely return!

Grand Sunset Princess: Beautiful Large Resort

Great resort. Great staff. Very large and a bit overwhelming at first. Beach has tons of seaweed and sharp stones and slope to get in, but then mostly sandbars. Food was geeat but Buffet at dinner can be too busy. Hard to get ‘a la carte’ reservations. Rooms very spacious and nice. Large balconys. Very quiet rooms and resort at night. Shuttle runs regularly. One bad incident when my bed pillowcases had been made up with dirty pillowcases that stunk of urine. I called the desk and within an [... read more] hour all bedding including pillows was replaced.

Platinum Yucatan Princess: Fabulous time!

This was a beautiful resort with amazing food and wonderful service.. we had a great time! The swim out rooms were terrific. I only wish the sports park was located a little closer to the platinum suites!

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort with amazing staff!

My husband & I spent a week long vacation at the Azul 5 beginning on Easter weekend. It was our second time at the resort. We stayed there last year for a family wedding and enjoyed the resort so much that we decided to return this year. The care and concern of the staff for their guests was apparent from the moment that we arrived at the resort. Our room was upgraded to a pool view suite by Front Desk staff at no additional cost when they saw that my husband was unwell on our arrival.  [... read more]The suite was available to us immediately while the room that we were assigned would not be ready for several hours. My husband greatly appreciated their consideration. The resort itself is beautiful. It is very well laid out with gardens, pools and meandering "rivers" spread throughout the property. There is even a lovely boardwalk trail through a mangrove swamp on the property with spider monkeys, coati and a wild pig inhabiting it. As for restaurants, there are several to choose from with something to suit every taste. You can choose from beach fare (including tacos, burgers & empanadas) to French bistro, Thai, Japanese, Italian, Mediterranean.... or a buffet style restaurant where the cuisine changed daily according to the featured country for that day. The rooms are spacious and very well appointed. The beds have pillow top mattresses. The showers are very large. The kitchen had a stocked refrigerator and a coffee pot for making your morning "cuppa" before heading out to the breakfast buffet. The pools are beautiful with plenty of lounges and umbrellas and well-stocked pool side bars. And last, but definitely not least, we would like to say that the staff at the Azul 5 are terrific! They are constantly working, whether on grounds keeping or house keeping or serving tables & bar service... they are always busy! And they are always smiling & polite with a friendly "hola" when passing by. Without such a good staff the resort would not be as pleasant and well maintained. In summary, most definitely we would return to the Azul 5 for a third vacation and we have already recommended the resort to family, friends and co-workers!

Riu Caribe Cancun: Unforgettable Vacation!!

Our family of 8 just returned from an incredible trip to the Riu Palace Penninsula Cancun. We travel often and have experienced many different hotels in Mexico but this hotel is now our most favourable! The hotel was immaculately kept clean and all staff were exceptional and very professional. All staff truly went above and beyond to help make our vacation unforgettable. My son and I have gluten and dairy allergies and upon speaking the chef on the first day, they prepared special gluten free pa [... read more]ncakes and pasta for us each day! We plan on visiting again soon! Thank your Riu for another amazing vacation!

Riu Santa Fe: Resort is always a beautiful view...

Wasn't happy with the food at all this time...4yrs ago when we went the food at the buffet was fantastic..this time...not so much. A la carte system is terrible...you cant book your time u want..u have to go to them for 6pm ..line up...put your name in...you might get in when u want...they only have two sittings...which is ridiculous for that amount of people...and with more than half the restaurants empty while you are in having your dinner... They should go back to the old way...make reser [... read more]vations when you arrive and have your meeting with the sunwing agents.. The sunwing meeting was on the bus this time..which is ok I guess...but you have to go find them anyways if you want to book an excursion...so dont get that system either ..Anyways wouldnt go back again...and I dont think I would tell people to go there...which is sad...because that is y ..we went back a second time...as it was fantastic the first time...but this time i give it a 3 on a scale of 1-10...

Blue Bay Grand Esmeralda: Awesome resort

I truly enjoyed my stay at the blue bay. Food was awesome and the views from the rooms were amazing. I was a little disappointed with the beach and amount of seaweed, but the pools made up for not being able to swim in the ocean. Overall I had an awesome first trip to Mexico T

Decameron Los Cocos Guayabitos Ramada: Our trip - Decameron Los Cocos in Rińcon de Guayabitos

This was our second trip to this location and hotel and we weren’t disappointed. Although listed as a 3 star hotel probably because it is an older hotel, we cannot say nice enough things about the cleanliness and especially the staff. They are wonderful in all respects. Although there is only 1 buffet restaurant and 1 à la carte, the varied selection of food was surprisingly good. There was a different ‘food’ theme each night going from Italian to Asian, BBQ, International and Mexican [... read more]. Being in proximity to the town of Guayabitos allowed us to also explore outside of the perimeter of the hotel. We would definitely go back and recommend this destination. Regards, Linda Rabey

Hotel Xcaret Mexico: A very unique experience!

I visited Hotel Xcaret with my husband and 4 year old son from March 25 – April 3. We booked Garden View room and emailed the hotel 2 weeks in advance to request something quiet and on the 5th flr. We were very lucky to have Viviana from the hotel email us back and help us arrange the airport shuttle, Xin Gao reservation and she said she would try her best to accommodate our room request. We arrived to find out we were placed in Casa Tierra with a wonderful quiet view of the jungle and p [... read more]artial ocean view! It was perfect. Viviana even emailed us the next day to ask if we were happy with the room. I was able to meet her and she was so lovely and happy to help with anything we needed. She genuinely wanted to ensure we enjoyed our stay at the hotel. I have stayed in many all-inclusive resorts and would always find myself getting a bit bored by the same trek to the pool or beach or buffet. But the multiple pools, suspension bridges, lagoons, the beach and then access to the parks made every day feel different and we were not ready to leave. We tried all the restaurants, including the Cave buffet that can be hard (but fun!) to find. We just didn’t try the dinner theatre. We were really happy with the food and service. I’ve never enjoyed steak at all-inclusives before like at this place. And the same can be said with the sushi. I’m from Vancouver where we have some of the best sushi and we weren’t disappointed with Xin Gao. (I can’t believe I’m even writing that!). The buffet selection is smaller as some have said, but I personally prefer that. The quality is just so much better than the trough-like buffets at other resorts. Other resorts try to change things up by having “Italian Night”, “Asian Night” etc., but then never do those themes justice. It’s true that Hotel Xcaret does not have a lot of entertainment, but we also preferred the more chill vibe. No annoying, loud pounding music at the pool. Instead all pool areas had tasteful Mexican or Classical music playing in the background. There would be convenient carts set up throughout the day near the main infinity pool with fresh fruit, juice, or coffee and cookies in the lobby. Sometimes they would serve peel & eat shrimp. The lagoons were wonderful for kids given how calm the water is and the hotel created them to have a shallow section that is perfect for little kids given the open ocean can be rough at times. Although there are no loungers right on the beach, the hotel still provides drink service. I was so pleasantly surprised to see servers trekking along the beach taking orders. The hotel is spotless, and I barely saw any bugs. There is no food service at the pool, so you do have to get up and go to a restaurant for lunch. Would recommend bringing some Tupperware to bring back food to your pool chair if you want. But by not having food service at the pool is does help to keep the place clean and the bugs and birds away. Other great conveniences included the wrist band that was your key to the room, life jackets of all sizes for the lagoon and kids pool. And no towel cards. Carts with towels were available at all water areas. It made it so easy to move from one pool/lagoon to another. I typically don’t like to visit the same place twice, but I would definitely visit this place again. Especially given the convenient access to the various parks that are included for day trips. Unfortunately I’m not sure if we’ll be able to afford this place next year as the prices look like they are almost double, but I will be checking! Amazing service, food and design. I feel so lucky to have been able to experience the hotel.

Las Palmas by the Sea: Very great resort for the price!!

I loved this resort through and through. Beds were a little hard and the food is your typical resort food. Other than that for the price it was well worth it! If you are looking for a good resort for a family this one is perfect.

Sunset Plaza Beach Resort & Spa: Excellent Resort

Hotel is clean , close to the main town and on the beach. Food ,pools,rooms , hotel staff and etc. Met all our expectations. Can not say anything bad about this hotel. Rooms had a great view of the ocean. In the morning we could see dolphins in the distance. All the staff is friendly and helpful. We would return back to this Resort.

Grand Sirenis Mayan Beach: Great resort, beach disappointing

The resort was great, a la carte fantastic, beach disappointing. Great for snorkelling. For swimming or long walk on the beach, not recommended. Staff was friendly and very accommodating. SPA technicians were great. Very large resort. I would not return due to the beach. However, for some that prefer snorkelling, it is an excellent spot for sea turtles.

Bahia Principe Explore Akumal: Excellent place to go !!

We highly recommend this place , the ground , pool area & the beach are very well kept & clean even the seaweed was cleaned every day . Great service at the bar & the food was excellent . Snorkeling at the beach is like swiming in a aquarium . We were at the Akumal adult only and the room was very spacious & spotless ..would go back anytime.

Riu Santa Fe: Resort is really nice

We were at this resort in 2014..food at the buffet was great ..this time not very good at all..the a la cartes were not good at all..compared to 4yrs ago.they have really cheapened up..u can't book your a la cartes. .u have to go by 6..put your name in..even then u may not get it. ..they should go back to letting u book your a la cartes when u have your meeting with sunwing people. .for these reasons ..I really doubt we would go back..or would I yell people to go...jo goddard

Platinum Yucatan Princess: Beautiful resort/ not a great beach

This resort was beautiful. It was clean, food was good, live music was good. The beach was not great. There was a lot of sea weed on the beach and in the water. The beach was washed away in some spots making it hard to go for a long walk on the beach. Pool areas were nice. The resort itself ( rooms,service,gardens, pools) is great the only down side is the beach.

Riu Dunamar: Riu Dunimar - Beautiful Resort

Resort was absolutely beautiful, new and fresh and modern. Service/staff were amazing, friendly and always happy and smiling. Food quality was the best we've ever experienced. Negatives: no coffee maker in room (which was huge for me). No slippers/robes in the room. No room service available at this resort. Not enough chairs around the pools, had to get up before six am to save chairs (which you are not supposed to do, but everyone did), some guests saved chairs and never came back to use [... read more] them. Beach was not well maintained with tons of seaweed that is just left. This resort is a new development, north of Cancun and we felt very secluded. It felt odd to have no where to go, which resulted in great RnR.

Grand Oasis Riviera: Bad

My fridge door was broken I ask them to fix it . They didn't fix it. I had to ask for water every day . No pool towel .we have to wait on line every time food . No free wifi that was very inconvenient. Just one buffet restaurant for lots of guests . Bad service in the restaurant , we have to ask for soda pop or water few times . I would never go there

Royalton Riviera Cancun Resort and Spa: Great Family Resort

The Grounds, Rooms and service were excellent. Something for everyone. They have a better gym than GoodLife. Restaurants were excellent and we have travelled to Bermuda, Turks and Cuba. The Beach is the only downside- not clear water.