Grand Decameron Complex Bucerias Trademark: Beautyful resort

Yes the resort was very beautiful well kept and clean the staff was very friendly the food was good and the weather also excellent .The only problem we did not liked that we have to pay paying for the safety box and it was to expensive other vise we liked very much

Secrets Maroma Beach Riviera Cancun: Relaxing romantic vacation

Beach Under normal circumstances, the beach would be phenomenal and #1 on my list of “pros” below. While we were there there was a moderately bad seaweed epidemic. The resort did what it could to clean up the build up of seaweed at the shoreline (the first couple days it was men raking and they couldn’t make any progress but then the next several days there was a tractor which managed to clean most of it). There was nothing they could do about the seaweed in the water. Some spots in t [... read more]he ocean were completely brown and unswimmable but the majority had only a small amount of seaweed floating around and we swam several times. The last day (March 30) the wind had died down and it was much better. Pros Excellent service overall, most particularly at the restaurants where they were super friendly, polite and attentive. Food service was a little slow one night but otherwise well paced (i.e. about 1.5 hours for a 4 course dinner, the times I mention being slow was when we waited about 30 mins for our first plate of food). We had excellent drink service next to the pool and at the beds behind the beach. 6 a-la-carte restaurants, no reservations required and we never had to wait at all for a table which was FABULOUS (one night we ate at 6:30 and were basically the only ones at the restaurant, we also ate at 7-8pm when they were more full but still no wait) Food ranged from very good to excellent. We only ate at the buffet for breakfast. Lunch we usually ate at the grill next to the pool which was both excellent and quick but also ate at the seaside grill 2 times. Supper we always ate at the a-la-cartes and while some of the dishes were only okay many of the them were delicious and we would have liked to have had enough time to go back a second time to almost all the restaurants. The desserts were a bit lacking, the only one we loved was the creme brulee at Bordeaux. The Hibachi table at Himitsu (where you sit around the grill and they cook in front of you) was a nice experience but warm in the private room (2 are in private rooms and one is in the central part of the restaurant). This was the only thing which required a reservation. Very clean resort, most notably the washrooms at the beach, there was always staff there keeping them tidy (in my experience at other resorts, beach washrooms are messy) Beach beds! There was a large number of beach beds that cost 50$ per day and included concierge service. We did not try those as I thought the price was ridiculous. There was also 5 beach beds directly behind the beach (with a view of the ocean), as well as maybe 10 beds near the pools. We spent most of the week at the beach beds behind the beach. There was a wide variety of activities, and the staff were not annoying about getting people to participate. The one pool with the swim up bar was always super busy and more the “party pool” atmosphere whereas the other one was much calmer and quieter (even though they are right next to each other). There are 2 whirlpools and the water is actually quite warm (at other resorts we’ve stayed at the whirlpools are no warmer than the swimming pools) Cons suites were a bit smaller than some other junior suites we’ve had at other resorts. We were told we were “upgraded” to a partial ocean view but that was a lie as partial ocean view is actually their lowest room category. Furthermore, since we were in the building farthest from the beach we actually couldn't see the ocean due to all the palm trees. All the good spots got reserved very early (before 9am) but there are 2 signs next to the pools saying not to reserve spots and that personal articles could be removed if a spot was unoccupied for 30 mins. There was a few very rude people who left their stuff on the beach beds all day long and only showed up at 1pm or even as late as 4pm one day to use the bed. I found this extremely selfish given there are only 5 free beds behind the beach (not counting the ones on the beach that you had to pay) so after the first day we simply started remove peoples’ stuff if we saw that they hadn’t shown up as of late morning. All beach beds should be free and only require an additional fee for concierge service. There was a dozen beds not being used every day because people didn't want to pay the fee! There was a small lineup almost every morning at the buffet around 9am, simply because they were not fast enough at cleaning tables and getting people seated. Luckily it was only a 3-5 minute wait (one day 5-10 mins). Air conditioning in the restaurants was not strong enough, my husband who had to wear long pants (but was in short sleeve shirts) was always too warm. It was more comfortable being outside with the breeze but a few times the patios were full and we had to eat indoors. Internet in the rooms was poor and would disconnect frequently, but internet access around the pool and on the beach was consistently good. Overall we loved this resort and would definitely recommend it!

Allegro Cozumel: Absolute paradise!

What can I say but absolutely amazing! Not too big...not too small; set up with rooms on either side of pools in the center is fantastic. Grounds kept immaculately clean and well groomed. Check in fast and although there was a mistake with the room being requested as a ground floor this was rectified immediately. Staff was always cheerful....happy and most accommodating at all times. Food was excellent; no complaints whatsoever. The only thing that I could suggest with this resort would be [... read more] perhaps a cappuccino bar; other than this it is an absolute paradise.

Royalton Riviera Cancun Resort and Spa: Nice resort

This resort is very modern, clean and big. The spa was beautiful and relaxing.The restaurants are all amazing. We did not have a bad meal the whole stay. The staff works relentlessly to serve you but seem to always be short staff at breakfast. Long wait times between coffees and juice. You could not make reservations for the a la carte restaurants. You have to show up and give your name. Most of the waits averaged 1.5 hours. For the Japanese restaurant you have to line up for three in the aftern [... read more]oon and wait your turn. Many people waited for an hour just to find out is was fully booked for that night. They have to return the next day and try again.The sand at the beach is white and soft but there was so much seaweed we could not swim. It was very windy and seaweed was washed up regularly. This resort is geared for families. If you are looking for peace and quiet this is not the place. The grounds are amazing for kids. The water park is everything you would want for the little ones. One of the major drawbacks is the Royalton staff wanting to sell you timeshare. They tell you its not time share and they are relentless. The entertainment was really good. Live bands played in the afternoon at the pools and also in the evenings. My overall experience was still positive. I would not recommend it to people looking a more quiet adult like vacation but I would definitely recommend it to families with younger kids.

Grand Palladium Colonial: Great trip!

The room was great and resort was beautiful and very clean. Service was great except for the beach al a carte restaurant but other than that outstanding- loved the Thai restaurant Went to the White Sands pool most days never a problem finding a spot by the pool

Grand Oasis Cancun: Grand oasis

1- Non refundable 30 dollar insurance fee upon arrival which was never indicated to us. 2- Limited to a select few restaurants and activities without vip black wrist band which was not specified when buying the all inclusive package. 3-limited to 1 bottle of water a day and could not buy or find any bottled water on the resort. Had to go off resort to buy water. 4-food made our party sick and was very limited. The Italian restaurant was the only good spot and Gregorio the server wa [... read more]s excellent. 5-servers/bartenders demanded tips for everything or would not serve you. Overall, we enjoyed our stay due to the pool bar, beach and nightlife. I would hardly call this resort an all inclusive based on points specified above.

Sandos Caracol Nature Resort and Water Park: Great family resort with lots of wildlife!

This was our family’s first trip to Mexico. Overall the resort grounds were beautiful with lots of animals including monkeys, coati, raccoons, squirrels and birds. There is a cenote where any level of swimmer can safely can go snorkeling and the ocean snorkeling is decent. The beach is rocky so we would recommend water socks or sandals when entering the water. There are also lots of pools, a water slide, activities and entertainment. The kids got tired of the waterslides after three visits b [... read more]ut pretty good for a resort waterslide. Service was spotty at times however. Our first night we arrived to find one of the beds not made and after multiple calls to the front desk we had to find our own sheets in a storage room and make the bed. Nobody ever did show up. There were also doors to maintenance areas left open and cleaning chemicals left lying around in the hallways.We also found out later that our section did not have room service although we were apparently upgraded when we arrived. The rooms were kept tidy and the house cleaners made some towel animals for us after a few days of leaving tips. We found generally the tipping did not get us better service throughout the resort. The food was average but there were lots of options for buffets and restaurants. The servers were generally very good and quick to bring you drinks and take away your plates. There were nightly options for entertainment and a large theatre which we attended at least three shows. Unfortunately they use the same introduction for each show which got a little old. Also be warned they will try to sell you a membership to their elite club when you first come in. Unless you want to sacrifice a morning of your trip I’d recommend passing.

Allegro Cozumel: Amazing trip Cozumel Allegro

Beautiful well maintained resort.. staff very helpful and friendly. Ocean front well maintained. A la cartes and buffet very good. Lots of choices for all ages and ethnic tastes. We felt we got our moneys worth and some. One of the best resorts we have been to so far...will definitely be back again.

Ocean Riviera Paradise: terrible resort do not waste your money

very expensive for very little,,, rude staff,,,rooms paper thin,,, time share harrassment,, poor repetetive food,,, beach rocky and very hard on feet..very loud music and screaming kids at the eden pool all day starting about 9 in the am

Grand Marival Emotions Resort and Suites: Fantastic Resort

Hotel is a short 20 - 30 min drive from the airport. Greeted and checked-in fairly quickly. Initial room was loud the first night as we were directly around the corner on the main floor by the lobby. We ended up transferring to the Residences (sister resort) the following day. Beaches, pools, grounds, etc. are kept very clean. Pools can be busy, lots of children! Food was excellent at both resorts, we loved the Italian! All the staff are friendly. Wifi is accessible almost everywhere! We will de [... read more]finitely go back.

Barcelo Maya Beach Resort: Beautiful Resort!

The rooms are not fancy but extremely clean as well as the whole resort. My sister is Celiac and they were amazing making sure she had her own meal three times a day and she had absolutely no problems. There is something for everyone on this resort and would definitely recommend it to anyone. It was rather windy when we were there so we were unable to snorkel or use any of the beach non motorized equipment but did not have a hard time finding other things to do. My only concern is the way th [... read more]at they do the check in because it was not very efficient. They need to prebook rooms before the night before and speed up check in.

Grand Palladium Vallarta: Grand Palladium Vallarta

Fantastic hotel. The service staff was excellent, as was the food (especially the Mexican dishes). We have food allergies in our family and the hotel was proactive and helpful to ensure that we didn't have any issues. The facilities were very well maintained and clean, and the beach was immaculate. As will happen in any resort, we experienced a couple of minor issues. The response was quick and focused. For example, the air conditioning in our room didn't functioning properly. The ho [... read more]tel sent service staff up immediately, and when they determined that the repair was going to take extra time, they gave us the option of moving to another room. We accepted, and they worked hard to make the process trouble-free for us. We would return without any hesitation.

Valentin Imperial Riviera Maya: Amazing Resort

This is our second time returning to this resort and it was as amazing the second time. I highly recommend this resort. Everything about it is amazing (food, drinks, grounds, staff, pools, beach, rooms, entertainment). Looking forward to returning again. I also highly recommend using O'Neil Graham from trip central. He goes out of his way to ensure everything runs smoothly.

Temptation Resort & Spa: Great Vacation

First visit back since renovation and we loved it!! Had 3 couples with us and everyone was happy with the resort. Quick and easy check-in, rooms were clean, amazing food and fun atmosphere!! We will continue to visit!

Fiesta Americana Cozumel: Incredible

Everything was amazing. The service was the best. The room was absolutely the best. The food at the ceviche shack was insane. Drinks were all good. They had great red wine from the bottle from Chile. 24 hour room service! Bottled water! Beautiful decor ! Loved it!

Occidental Cozumel: Beautifully natural and quiet

This is a recently renovated not very big resort with lush vegetation and gardens. Friendly and knowledgeable staff Amazing beach and water with nice clean pools. Well stocked bars. Very good alacart restaurants.

Grand Decameron Complex Bucerias Trademark: Very nice resort

It is very beautiful we had a good time staff was nice and help full the only think we did not like that we had to pay $ 30.00 dollar for the safety dep. box Because every other resort is free. We did not liked our room when we got there but the staff was very helpful and the next day we got vat we ask for

Beloved Playa Mujeres by Excellence: The Best Ever

The resort was beautiful including our room which was amazing. Very peaceful atmosphere. The staff were exceptional as there was nothing they could not do for us. The two restaurants which we dined at served food which was comparable to cruise cuisine. There were also great views of the beach and ocean from these restaurants. Overall, an amazing vacation!

Occidental at Xcaret Destination: Great vacation

We really enjoyed our vacation at this hotel. The lush grounds and wildlife are what attracted us to this property and we were not disappointed. We saw monkeys, deer, coti, iguanas and more. The hotel is very nice although older has been recently renovated. The restaurants were all delicious and no reservations required for the à la carte. The beach although small (man made cove) is pretty and the waters are calm which makes it perfect to sit and enjoy the water. We also walked the rocky shorel [... read more]ine. The view is stunning. With the bar, restaurant and restrooms nearby we spend most of our time at the beach. We finished our days at the pool going back and forth between the quiet pool with shallow walk in end and the busier livelier pool with swim up bar. The service was great. Everyone is eager to help and very friendly. A little far from the airport but we were closer to all the parks we wanted to visit so the location was great for us.

TRS Yucatan: Very Tranquil!

This resort is quite clean ,beautiful and relaxing. JESSICA AND PABLO were the best butlers we have ever had. Martha at reception was super accomodating. There are maintenance (repair) issues for such a new place. The beach was the worst we ever had in the many resorts we have been to. The food was subpar. Tasted like it was all boxed and cheap, no flavor appart from sodium. very limited choice especially the breakfast. We were turned away three times from White Sands restos for no reason. Seem [... read more]ed like they did not want to serve Trs clients. The other Palladium neighbor resorts didn't give a good service like at the TRS. The gym was the best and spa was all right. I drink 2 drinks a day and the drinks were very well done. We will go through trip central again. Rick lockhart impressed us. Thanks to everybody for caring!