Resort was not bad at all. Old, needs renovation. Distance to town from hotel is good. Mini bar was never fully refilled. Lots of nice staffs. Family suites is a very good size and distance to beach and pool. Air Transact guests have our own/private part of the beach. Freshly made to order pizza was really good.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Paulina -
Verified Purchaser
Paradisus Princesa Del Mar: Beautiful resort
Very friendly staff, bent over backwards to fulfil every request. Snack bar, buffett, al la cart restaurants, all great. The wine served is awesome. The waiters and waitresses were so friendly. Great to be able to cash money daily at the hotel
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Brandon 24 -
Verified Purchaser
Valentin El Patriarca Varadero: Great Resourt
the resourt was very nice, with nice beaches and pools, you have to pick and choose what food you like but for the most part it was good. i liked how the rooms are all seperate little villas.
and they are generous with pooring drinks.
i would go back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jpafaa -
Verified Purchaser
Paradisus Varadero: Disappointing
The main pool was out of service due to scheduled renovations. This divided the resort and took away from the feel - when you look at pictures of this resort before booking all you see if the main pool and how beautiful it is. They gave us 'on resort coupons' for the inconvenience of the pool being out of service but they were pointless and weren't applicable to us (my girlfriend and I). The disco was never open and there weren't too many people on the resort, making it feel dead and boring.
Ou[... read more]r room had cockroaches that were alarmingly big which were about 2 and a half inches big. We got upgraded to another room which also had roaches, each of which being the same size along with geckos. We saw bugs in our room every day. People say bugs are common in resorts but this is the first time I ever saw them in our room.
Entertainment was nice, food was as expected for a Cuban resort. The a la carte restaurants were hit and miss. One restaurant had such slow service and unappetizing food, even the service was some what rude to us. Surprisingly the best food we had was at the snack bar, they make a good burger.
Service on the resort was very good. Waiter/Waitresses, cooks, and bar tenders were always coming around to ask us for drinks or anything else that we needed at the time. They were helpful with our questions.
The beach made up for the disappointment of the pool. As expected the beach was very beautiful and clean, we had lots of fun hanging out their all day.
This was rated as a 5 star resort, it didn't feel like that at all.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Moiz -
Verified Purchaser
Resonance Blu Varadero: The best place ever for a family vacation
The hotel was neat and the most friendly staff in the world . The check inn was a bit long understandably due to the group checkinn. The two pools were awesome and ton loads of activities for kids daily in the noon and in the evening also. Do not miss the fresh coconut given for a tip by the employees. The food was lot better then I expected.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Howard58 -
Verified Purchaser
Sirenis Tropical Varadero: OK
Example: What did you think aboutÂ
this hotel? (grounds, public areas, rooms, dining, features, etc.)
Hotel was getting worn down.
Grounds were attractive but the beaches were outstandingly beautiful.
Rooms on a scale of 1-10 was at best a 4.
Dining was nice, but became old hat after 3 days.
Entertainment was alright.
Housekeeping, Dining room staff could not do enough for you.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Wivez -
Verified Purchaser
Paradisus Princesa Del Mar: Great honeymoon
The resort was very nice, we had an ocean view room, very nice people, great service! The beach was excellent but very windy, the only problem we had was that there were not enough chairs to sit unless you got one early enough.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lapa -
Verified Purchaser
Valentin El Patriarca Varadero: Had a GREAT TIME!
This resort was very clean and the rooms were very nicely decorated. The beds weren't the most comfortable for me, but my husband had no problem with them. The food at the breakfast buffet was the good, lunch and dinner buffet not the greatest. (but then you don't go to Cuba for the food). The Italian restaurant was the best out of the three al la carte. The best coffee, was Mike's Coffee shop. The cappuccinos and frozen coffees were excellent. The ladies that run the shop were always very pleas[... read more]ant and welcoming. The beach and the pool simply amazing. The staff were all very nice and helpful. Good night life at the lobby bar and the shows were always nice to watch. With all said and done, I would go back to this resort, great time and great resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Pokemocho -
Verified Purchaser
Barcelo Solymar: ok resort - you get what you pay for
the hotel room was absolutely garbage - but my friends room was decent
you get what you pay for - want to go cheap cuba is the way to go
beach and water is amazing, cuba's towns not so great
if you are smart - do not go here money exchange rate is terrible 1 CDN = 85 cents
forgot to mention food = it is edible - it has been 1 week back and i am still not going to the washroom properly. lol
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Aurrora -
Verified Purchaser
Iberostar Origin Laguna Azul: One of the best vacations ever, know how to vacay!
We were a mixed group of couples/singles, late 20's/early 30's staying here for a week. We had an amazing time. It wasnt our first time in Cuba. There were a few hiccups, but I travel quite a bit for pleasure and work and its rare for a trip to go without any hiccups regardless of how many stars rating. The question is whether those hiccups ruin your experience or are they things you can take in stride? We know how to vacation, and when a bump comes along, relax and go with the flow:
Check In: [... read more]We sat at the front of our tour bus so we were first in line in check in. It was quick and painless. Keep in mind rooms tend to be ready around 4 pm so if you arrive before then be prepared to keep yourself occupied until then. They might be ready before then but expect 4 pm to manage your expectations. All of us but one were happy with our rooms but the hotel was quick to change the room for our friend who wasnt happy.
Rooms: if you are the type of person that needs a luxurious room to be happy on your vacation then maybe Cuba isnt the place for you. All the same the rooms are large and clean. Our air conditioning worked fine. The view is lovely. The furniture is a bit dated, but this country has an embargo on them so if you expect the 2014 bed bath and beyond line then dont vacation in Cuba. We were happy as long as it was clean and cool. The mini fridge was filled as promised, every two days. The bathroom is really nice. I have stayed in 5 stars where the bathrooms werent nearly as nice so that was a pleasant surprise. The hotel is large so they have a few logistics problems when it comes to managing their resources for that many people. One of those issues is if you take your shower at peak times (morning or before dinner), pressure is low, water is luke warm (which is fine its so hot here that the shower is the perfect temperature and also I like to describe it as "sunburn temperature"). Twice the water ran out completely. No big deal, we had a laugh about it and just showered at another time. I mention this to manage the expectations of people reading the review but I must emphasize this did not effect our vacation at all. We found it funny and continued to enjoy ourselves. Its not like you have a big meeting to shower for or something, youre going to the beach!
Grounds: Very nice, well kept, clean, beautiful. Theres a bit of construction going on here or there but its not intrusive at all. And I kind of find it funny how some people whine about the place needing some maintenance and then whining further when they see maintenance going on!
Pool: Large, 3 of them, all lovely. Plenty of places to sit. Clean. We were more beach goers. But we appreciated that the hotel is flexible on their pool hours and we often took to the pool after dinner and after dark. A few others had the same idea. This was great fun having the whole pool to ourselves and it was so pretty in the dark.
Beach: Water is nothing like youve ever seen. We will miss that beach forever until we go back again! The only problem with this resort that I will genuinely complain about is that they need to fix their umbrella situation. People show up at 6-7 am and leave a towel and dont come back for hours assuming they have "reserved" it. Its really unfair and I am not sure what gives them that sense of entitlement. Anyways, I dont recommend leaving your towel as each towel costs 15 cuc if you lose it and we saw several incidents of people coming back after hours of being away and their towels were gone. There is no official reserving system so if you leave your towel its at your own risk and we personally saw several people having to pay the price. Furthermore, it does not guarantee that you get that chair. If someone else wants it and you clearly arent there they can take it as there is NO reservation system. You will have no one on your side telling you you can have the chair if you placed your
towel on it. Most days we were able to find an umbrella and one day we just went to another beach as the other resorts have plenty of umbrellas. Anyways this is our only complaint. Otherwise we spent days on that beach and had a wonderful time.
Food: Being to cuba before, we understand that due to the embargo, that the food is different there. I had read so many reviews saying the food was bad, that the cafeteria was a zoo and unpleasant. When we went to dinner for the first time, we picked up a plate from the large stack of CLEAN dishes, we got some food from the countless options (pasta station, fish station, meat station, breads, then the buffet stations with lots of protein and veggie options, and a dessert station with cheese and fruits and pastries and ice creams!), and found a table outside, which was actually very quiet (I guess people prefer to sit inside?). I almost LAUGHED when I tasted the food because it was good! Not just "good for cuba" but good!! I have had cuban all inclusive food before, this is much better than what ive had before. There are so many options if there is something you dont like you can find something i guarantee it. We generally hit the dinner buffet, sometimes lunch and for breakfast we went to the snack bar - which is actually a mini buffet. I cant imagine getting up in time for breakfast buffet on my vacation but the snack bar serves breakfast well past 10 am so we just took our time getting up and enjoyed the food at the quieter snack buffet. Some reviewers make it sound like the place is bug and bird infested. Thats ridiculous. I saw maybe a total of 10 flies in the week. You see some birds but theres always someone around shooing them off, big deal. Additionally there are no problems with the amount of dishes or the cleanliness of the dishes. We booked all 3 a la carte (cuban, mexican, japanese) and were happy with each. The Japanese was our favourite.
Entertainment: The shows were really good, the performers are so so talented. We also hit up the disco a few times and had a good time, it was always quite full. We would have preferred if it had stayed open until 3 am instead of 2 am, but thats just our personal preference =) They have performers in the lobby often as well and near the pool (a very talented sax player). Very nice.
Staff: Hard working, friendly people. Tip them. Not because they ask for it, because they dont ask, but because they serve our spoiled butts and they do it with the nicest demeanors and i cant imagine serving some of the spoiled brats I saw at this resort and doing it with a smile to boot.
This place is great. We would maybe consider another place next time only because the amount of people there got annoying. We had a great time but some people there do not know how to vacation and listening to the endless whining made my eyes roll so many times im surprised they arent stuck in the back of my head.
Thanks for the great week!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
JanG -
Verified Purchaser
Iberostar Origin Laguna Azul: Very good, good value, 90% satisfied.
Excellent beach and entertainment, good food and service, very good amenities…recommended................................................................................................................................................................................................................
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
C and E -
Verified Purchaser
Royalton Hicacos Resort and Spa: Wonderful!
We had a wonderful experience at the Royal Hicacos Resort and Spa - not one complaint. The resort was a smaller one which we like and the grounds were well kept. We encountered one problem with our room's washroom which was immediately attended to. There was always a good variety of food in the buffets and the food was always tasteful, both in the buffets and a la cartes. Access to premium brand liquor was available. Service was always tops. We would definitely return.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Surfer_dude -
Verified Purchaser
Melia Las Antillas: Beautiful...simply beautiful
The Cuban people are wonderful...we stayed 7 days and enjoyed every minute...we came for sun, beach, clear water. rest & relaxation....we got all of our wishes. The food was okay...bland but okay....would come here again
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jaime -
Verified Purchaser
Resonance Blu Varadero: my stay review
well, everything was excellent only one bad experience my wife lost our camera we reported but she said it was Sony but it was Panasonic.LUMIX DMC 2520.
well yes I already recommended to my cousin Gilberto and he wants to go Aug. 21 to 28 if you can help with that would be appreciate.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Kimba -
Verified Purchaser
Club Kawama: Great time!
This was a great resort...the food..the resort..the drinks..the staff..the entertainment..everything was great!!! The room was clean and served it's purpose..a place to sleep and shower....if you spent any more time than that in your room you are doing Cuba wrong!!! The staff were all super friendly and helpful..especially our waiter Leo..the best!!!! Cannot wait to return next year!!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Gups -
Verified Purchaser
Sirenis Tropical Varadero: Amazing beach of course
The rooms were standard and very clean.The food at the beach area was very good Roast pig for 3 different times Burgers and the fish were great andbartenders couldn't do enough for us.Entertainment was ok but the swim up pool bar as advertised was not open The pool was but it was all for the little ones so no bartenders there but we just choose to stay at the beach side bar wjich was exceptable.I might go back but we like to try different resorts But I would recommend this hotel
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Joxoxoxoxo -
Verified Purchaser
Melia Varadero: A little disapointed !
The staff was friendly but the day and night entertaining was boring..... The mini entertaining at 10pm was pretty much always empty.
Food was always the same all week long
Needed to change room because of bugs but our second room was very nice and clean.
The front desk was extremely very helpful at all times.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lexus9 -
Verified Purchaser
Paradisus Princesa Del Mar: Beyond Expectations!
Very pretty and well maintained resort. Food was very good and lot's of choices. Beaches were specatacular. Service was great as were the bartenders and maids. Only complaint was the bathroom off the main foyer entrance often had no paper and should be cleaned more often as it's a very busy thoroughfare.
The entertainment was amazing!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Virg -
Verified Purchaser
Iberostar Origin Laguna Azul: very good
my family and I stayed one week at Laguna Azul and had a great time!! For sure would go back:) The resort had everything you can possibly think of grounds were exceptional,activities to keep you busy all week,bars and restaurants all over the resort and the animators were so much fun and pleasant all the time!! For the food lots of variety and delicious!! Rooms were very clean and simple but for the beds uncomfortable,and they need to introduce comforters!! Pillows too:(
july 20th to july 28th [... read more]2014
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
LesMallens -
Verified Purchaser
Melia Peninsula Varadero: Great for families with young children & couples