Hard Rock Hotel and Casino Punta Cana: Amazing Family Vacation

Travelled to Hard Rock Punta Cana May 11th through 18th and had an amazing time. This is my fourth time at this location and I`d highly recommend this resort to anyone travelling with small children or as a family. Reception / Check In: Quick an easy. The hotel is roughly 30 minutes from the airport and we arrived by tour bus. There was no wait for check in, and refreshments were provided as we checked in. There was a bit of a delay getting our bags to the room, but not an issue. Rooms: We [... read more]ll appointed and as advertised. Everything was in good repair, and the room was clean and well stocked. Service: The service at the Hard Rock is incredibly - friendly staff, room service, always helpful. Restaurants: Overall food quality was excellent - especially Toro, Zen, and Ipanema. We tried Los Galos for dinner and were not impressed, but all the others were great. Room service quality was excellent - speedy delivery and well prepared.

Hard Rock Hotel Riviera Maya: Amazing resort

The hotel was so beautiful with so much stores to shop from. Activities everyday on the beach and pool. Music was insane. Room service and rooms was awesome. Disco parties , foam parties are so much fun. The food omg was amazing different varieties . Anything about this resort and ppl that work there is FIVE STAR !!!! I will definitely recommend this resort to anyone :)

Hard Rock Hotel Riviera Maya: Amazing resort!

The Hard Rock Hotel Riviera Maya is one of the best resort we have stayed at! We went there with a group of 50 people (for our wedding) and everyone (execpt 2) thought it was amazing as well. And we made sure to use plenty of the resort credits (spa, excursion, etc) !! A big thank you to the staff at HardRock and to our travel agent Kevin Dupuis!

Hard Rock Hotel Riviera Maya: Rocking on the Riviera Maya!

The hotel was excellent. The grounds, the facilities, the service, the rooms and the food. We were there to attend a relative's wedding and the service and function for the wedding were really well done and added to the experience. The after party at the Hard Rock 'Heaven" club was quite something too. In addition, the excursions we took were good fun and varied as well - ruins and culture, cave and swimming in underground rivers as well as zip lining and swimming with dolphins made for a fu [... read more]ll week. My favourite restaurant was Brazilian themed with some of the most delicious meat I have had the pleasure of consuming, yet with plenty for the vegetarians in our group as well. All in all, a really good experience and a good time. The one issue was that at the time of year that we visited it is quite windy, which limited access to the ocean although the lagoon/sea wall at the hotel ensured that access to salt water swimming remains despite the sea conditions.

Hard Rock Hotel Riviera Maya: Best ever resort

The hotel was beautiful love the food, the night life, pool, rooms. Loved it all and would go back in a heartbeat. The service was excellent and the a la carte restaurant were great and we didn't need reservations. There system was well organizated for food service

Hard Rock Hotel Riviera Maya: Awesome resort

The service was excellent, food was served anywhere lobby, beach, even room service available 24/7. The beach was ok but not as beautiful as other resorts I have been at. The room were beautiful and cleaned 3 times a day All excellent I would go back again

Hard Rock Hotel Riviera Maya: The very definition of Hard Rock!!

This hotel was amazing, great service, very friendly people and some great activities. Although I would of liked a few more beach activities, I think that the pool side activities and party rock atmosphere was great. The food was also amazing, as well as the room service. Would go again in a heart beat.

Hard Rock Hotel Riviera Maya: Hotel de rêve

Emplacement vraiment agréable, tous as été vraiment formidable, je le recommende vivement. Rien a redire!! Je vais y retourner et le recommender a tous mes amis, manger extraordinaire puis il ne manque rien de rien!

Hard Rock Hotel Riviera Maya: Beautiful resort !!

Loved it !!!! Everything was absolutely amazing. beautiful rooms , pools are great, the food is very good , always plenty of chairs available by the pool or the beach! We would love to go back!!!!

Hard Rock Hotel Riviera Maya: Great experience

It's a great experience at Hard Rock, Cancun, Mexico. Room is well designed with quiet central AC. The bathroom is roomy and convenient for family of 3. The Balcony is fun and functioning for drying clothes as well. Staff are warm and hard working. Wide selection of food and drinks. The pool areas and other entertaining facilities fulfill our needs.

Hard Rock Hotel Riviera Maya: AMAZING RESORT!!

The resort itself is really beautiful! Staff is amazing and the food all around the resort is unbelievably delicious! I would recommend this place to anyone and would definitely consider going back without a doubt!

Hard Rock Hotel Riviera Maya: Incredible Resort!!

I almost don't even know where to begin... The Hard Rock Hotel, Riviera Maya is absolutely stunning! The hotel itself has a ton of character, the Staff are incredible, and the rooms were impeccable! Moving on to the food... the food is insanely good. My wife and I determined that if you cannot find something to eat (that you like) then the problem is NOT the Resort, it's the patron!! There is not one thing I can even think of that would qualify as a complaint. This Resort deserves every great [... read more] review it receives! BEST VACATION EVER!!

Hard Rock Hotel Cancun: Hard Rock Riviera Maya Resort - true 5 stars

This is a beautiful and clean beach resort. Staffs are friendly and cheerful. There are so many restaurants and pools to choose from. Food is always fresh and delicious. Luckily our room was close to the beach and we really enjoyed our stay. Will definitely visit again in the near future.

Hard Rock Hotel and Casino Punta Cana: A great experience

We have been going to Punta Cana for many years and the hard rock hotel was by far the best. There was cleaners everywhere if something was dropped on floor someone was cleaning it up. The food was the best I've ever had, and we tried everyone of the restaurant not needing reservation was a plus the servers were on top of everything really classy. We meet people from all over the world and everyone's option was the same. The grounds were nice being a newer resort maybe not as nice as the older r [... read more]esort but it's a work in progress what is done is beautiful and in a few more years it'll be perfect the gardeners worked everyday planting more shrubs and flowers. The rooms were very nice and modern clean and everyday there was a treat on the bed just a little treat but always nice.

Hard Rock Hotel Riviera Maya: Simply Amazing!!

From the moment we arrived the staff couldn't do enough for us. This was a dream vacation for myself and my two girls. The food, the hotel, the grounds....everything was perfect. I would go again in a heart beat!

Hard Rock Hotel Riviera Maya: Great resort!

The resort was well kept. Everywhere you turned there were people working on the grounds or cleaning. There were many things to do, you could be as busy as you liked. I did a spin class in the water, kayaking and volleyball. I could see myself there with or without kids. The people were amazing and very accommodating. The service was over the top! Food was good. All in all, a great time had by all! Michelle Noelsmith

Hard Rock Hotel Riviera Maya: Amazing Family Resort

We just got back from Hard Rock Hotel Riviera March 16/17 - my husband and I agreed that this was by far the best all inclusive resort we have ever been to. Check in was a breeze, they provided the extra cot I had requested.Hotel, grounds were absolutely spotless. Loved that you didn't have to worry about a towel card (towels were provided on all chairs) or hotel keys which were already programmed on your wrist band.Cool rock and roll memorabilia on the walls , music playing everywhere on resort [... read more] including live bands in the main building.Considering it was spring break and the hotel was sold out it never felt crowded. There were always lounge chairs available by the pool or beach. Abundance of delicious food/snacks everywhere you went. No need to line up for dinner reservations (max 3 at other resorts) the Hard Rock allows you to dine in any restaurant, without reservations as many times as you would like. We loved the Zen restaurant and French restaurants the best. Use your resort credits at the spa - facials, mani/pedi or massages for a small fee. Best staff at any resort I have ever been to - not one person working there would pass by without saying hello, good morning, how are you enjoying your stay? Truly the loveliest people working there. A couple of small negatives, if you are a beach person this might not be the resort for you. The resort has created a man made lagoon with beach, from a safety perspective really wonderful. You can snorkel, kayak or swim without the worry of the strong under tow (a relief for parents) Also my 17 year old son really enjoys working out in the gym which was on the Heaven side (adult only) he was quite disappointed that he could not access it (no exceptions) Hard Rock , please consider creating a teen gym on the Hacienda side for the under 18. Overall I would rate this resort a 10 - would go back tomorrow if I could :)

Hard Rock Hotel and Casino Punta Cana: Great resort

Was very good.. of course staff is at times slow or unsure .. promise to get back to us then don't..but pretty good resort..now you want 200 characters... see that bothers me.. ...... don't have the time or patience!!!!

Hard Rock Hotel Cancun: Amazing people and service

The people / staff were AMAZING. What sets their staff apart is their constant willingness to help, serve, please and go that "1 step further". Truly fantastic. One area for improvement would be to ensure the rooms stay current and renovated. I plan to come back and would really like to see the rooms kept to the same high standards as your staff. the food was overall outstanding. Top ingredients and nicely prepared. Everything was very tasty. Very impressed with the quality of the  [... read more]team at the HR and shows they are appreciated, well taken care of, feel safe and respected - which seems to make them love their job and in turn the customer/guest can feel it and makes all the difference. Many thanks for a great week at Hard Rock Cancun

Hard Rock Hotel and Casino Punta Cana: Amazing resort!

Great food! Awesome atmosphere, great service, friendly staff. Very clean. Beach was beautiful. Lots going on- volleyball, dance lessons. Great music, and different music at each pool. Would love to go back!