Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(349 Reviews)

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Walker  - 

Verified Purchaser

Hyatt Zilara Cap Cana: Best so far

An excellent week with great beach and best food so far in the many resorts I’ve been to. Minor glitch was handled quickly and appropriately. Easily met many new acquaintances from all over the US. Staff was unbelievably friendly and helpful.

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: A wonderful resort!

My partner and I just returned from a week’s vacation at the Jewel Palm Beach Resort. We had a wonderful time! We upgraded to the VIP club and it was worth it. We had a nice room overlooking one of the club pools and we could see the ocean. The king size bed was very comfortable. The staff we interacted with were great! Shout out to Emilio at the VIP adult pool bar. The service we received from him was “Excellente”! Also Anthony who seemed to be there for us whenever we needed something whether  [... read more]

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Private  - 

Verified Purchaser

Hyatt Zilara Cap Cana: Beautiful resort.

Lovely rooms with a large balcony and lots of storage. Beds were comfortable but pillows could use to be replaced. Food was excellent and beautifully presented. Lots of choice for restaurants. Buffet was terrific but only open for breakfast and lunch and for dinner it shifted over to the family side (ziva) which was noisy and really catered to kids. Most of the entertainment was shared with the ziva side. Nightly shows were at the theatre in between the two hotels. Not much entertainment  [... read more]

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Amazing

Everything was perfect Been there 5 times just feel like home and safe Serve right at the beach Thank you to the staff Thank you to Luis Everyone works very hard weather 32 every day. Annette and Sylvain

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Sanjm  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Not what I expected

We booked this hotel for my sister’s bachelorette trip one of the factors for booking us hotel was that it was a Hyatt and Hyatt does have a good reputation. It was also an adults only resort so we thought that it would have a really good nightlife. There is no nightlife other than a Mexican show at 8 o’clock or karaoke at 10. There was nothing actually happening on the resort there was no beach party there’s no lounge with good music to drink too, and stay up so we were basically going to bed a [... read more]

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: needs help

the gardens and restaurants were good.the main pool bottom was patchy and moldy.tge lazy river pool had mold along the top.my chest was covered in green when I leaned on it. the food was just okay at best. the rooms looked tired

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Amazing resort

I would recommend this resort: clean, well maintained, good food, excellent service friendly respectful staff nicely maintained grounds; only drawback was it did not have full access; travelling with a walker could not access french and italian restaurants nor could I access the VIP restaurant dos palmas as the stairs and mini ramp were too steep; otherwise no complaints

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CCRS  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: BEAUTIFUL , CALM AMZING RESORT

GROUNDS ARE BEAUTIFUL AND CLEAN only thing we pay alot to go to the resort !!! You have to pay for a cabana , you have to pay for a massage which I don't mind but the hotel prices are crazy ! employees are great!!! Also It's insulting when you just check in and try to sell time shares !! WE JUST WANT TO BE ON HOLIDAYS WITHOUT INTERUPTIONS

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Private  - 

Verified Purchaser

Wyndham Alltra Playa del Carmen: Nice place

Nice hotel, great service. Employees are really nice. Bedroom are nice with good mattress. Great sushi restaurant.Downside no beach and not enough seating place around the pool and general area. I would go back.

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Private  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Hyatt Ziva

Rooms and resort was very clean ! Rooms were massive and clean, comfortable beds . The staff was was friendly, but I found they were lacking staff. The wait times for dinner were about 2 hours . Felt like they didn’t have enough staff for service, the staff they did have worked so hard and running around like crazy , I felt bad for them . The chair situation by the pools were a bummer cause if you didn’t wake up at 6 am to claim a spot you were screwed for the day . Oh and the beach sucked , you [... read more]

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Csamm  - 

Verified Purchaser

Wyndham Alltra Playa del Carmen: Great Place

We stayed for 10 days at the beginning of March. The location is excellent. One block from 5th avenue. The resort was clean, staff was friendly, food was excellent whether you went to the a la carte or buffet, and the rooms were spacious. We had no problem booking a la carte restaurants. We went to the restaurants 6 out of the 10 nights. One night we did the romantic lobster dinner. Highly recommend to pick the gazebo option. We went at 6:30 which was a perfect time to watch the sun go d [... read more]

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Happy Nova Scotia  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Amazing stay

Our group had the best time, the food was the best I have had and the bartenders make ever drink I asked them for. Such wonderful people, the resort was clean and the pools were lovely. Found the pillows a bit large on the beds and the matress was just ok but we were there for sun sand and great times and that's just what we got!!!!! Hopefully we will return again next year ?

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Joanna  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Jewel Palm Beach is an amazing resort!

From our first day to our last our large group of 18 people were completley satisfied with the Jewel Palm beach resort and staff and have all decided to rebook for next year. We usually always go to different resorts, but not this time as the Jewel Palm stole our hearts. The resort grounds are beautiful and very well maintained, the workers are constinatly cleaning up the grounds and beach. The Food, no one in our group had anything bad to say about the food. We loved the Buffet and the rest [... read more]

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HeatherD  - 

Verified Purchaser

Wyndham Alltra Punta Cana: Girls Trip 2024!

The hotel & resort was amazing!! Staff were so friendly and helpful. The beach was clean, service on the beach was prompt & the staff were great at making suggestions & getting us what we needed or wanted. The water was calm, peaceful, clear & warm. I cannot wait to visit again!

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Private  - 

Verified Purchaser

Hyatt Zilara Rose Hall: Hyatt Zilara Rose Hall Montego Bay

My husband and I just got back from this amazing resort in Montego Bay and what a wonderful place. A true 5 star with a private beach, many options for dining and the pools and gardens are gorgeous. From the moment we arrived, the staff went above and beyond to make our stay special. We will definitely go back

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Magnifico

Not a thing to complain about. We were upgraded as soon as we got in. The food was terrific everywhere! The service was excellent. The grounds are spotless and the beach was a Punta Cana beach. The weather was 89 degrees Fahrenheit and sunny every day... Pretty boring?

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Private  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Nice Resort

REVISION - please repost - My family and I would NOT return to this resort. During a family stay March 4-11, 2024, we enjoyed the resort to the best of our ability. That said, our flight was delayed a couple of times and the transportation from the airport to the resort took quite awhile - arriving 6+ hours after our original time. We were noted at reception as 'no shows' and had no rooms assigned!!! That took another good hour to get this resolved - finally in our rooms at 6 am and this wit [... read more]

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Fabulous week

From the moment we arrived to the moment that we left , we were thoroughly impressed!! Beautiful room, friendly staff, great food and a beautiful beach! We are looking forward to returning some day!

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Private  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Nice Resort

During a family stay March 4-11, 2024, we enjoyed the resort to the best of our ability. That said, our flight was delayed a couple of times and the transportation from the airport to the resort took quite awhile - arriving 6+ hours after our original time. We were noted at reception as 'no shows' and had no rooms assigned!!! That took another good hour to get this resolved - finally in our rooms at 6 am and this with a 6 and 14 year old exhausted children. The food was okay, nothing spectac [... read more]

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Private  - 

Verified Purchaser

Hyatt Ziva Los Cabos: Fantastic Resort- especially for kids

We had the best trip to Hyatt Ziva. This resort had unbelievable food options, and many restaurants had a kids menu which was so appreciated. The pools were beautiful and very clean. The service was stellar. Can’t wait to go back.

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