Overall this was a nice middle of the line resort. Lots of food options with no reservations required, we got in to whichever restaurant we wanted.
The buffet had a wide variety. There was always a bar nearby. The resort was an appropriate size, not so big that you get tired walking from one end to the other but you wouldn't want it to be any bigger. The land was nice and flat no big hills or stairs to climb. The room I was in was recently renovated with a jacuzzi tub and stand up shower and h[... read more]ad a couch and king size bed. Lots of open walking space and a large balcony. The water slide, casino, and night club were fun activities to shake things up. Beach was nice.
The only thing I wasn't a fan of was the layout. The buildings were close together with pools between some of them, it felt a little claustrophobic until you get into the main area.
Agree with the 4 star rating.
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Sunscape Coco Punta Cana: Fun in the sun
Beach and pool were lovely. Room had a mildewy smell that was difficult to handle. Food in the adult lounge seemed to sit out for long periods of time with no system for keeping it cool. I could not eat anything with meat in it.
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Sunscape Coco Punta Cana: Good resort
Good resort that is a work in progress with great potential. Every day there was some sort of improvement being made to make the stay more enjoyable. The staff are very hard working. Rooms are comfortable with all amenities needed and if what you need is not in the room just request it and it’ll be there in a matter of minutes. Rooms don’t have much storage so you can’t really put away your clothes anywhere. Pools were nice, only drawback was lack of chairs. Everyone up and saving chairs by 6A[... read more]M. Buffets were good. Could always find something you like to eat! Al a carte restaurants were great! Entertain was great both at the pools and the nightly entertainment. The entertainment staff were awesome. We loved NICKI MANAJ!!!
If they continue to upgrade things as they appear to be doing, it’ll be a great resort!
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Sunscape Curacao Resort: Amazing resort and great people!
Best beach (like mambo but private). Great, open and very hard working staff.
Great entertoyment every evening, special thanks to Candy Man and team ;)
Food is just amazing, variety of choices and delicious. You must try for sure Japanese restaurant for special experience (Thanks to Sherman).
I will defiantly come back here ! Thanks a lot Sandscape for great, unforgettable vacation time.
PLEASE !! PLEASE Tip these very hard working people ! They are making your vacation so great and reall[... read more]y deserves a little token of appreciation.
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M.A. -
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Sunscape Coco Punta Cana: Sunscape Coco Resort
I loved everything about the resort, except our room . It had no dressers to put clothes away and no hooks in the bathroom for house coat, toiletries etc....the beach was graded every other day and even though the ocean was great to swim in there was constant sea weed. It needed to be raked daily.
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Sunscape Coco Punta Cana: Excellent
The grounds and pool areas very clean. Room was great. Had a great time at the slide park area. Buffet, snack truck and pizza shoppe all excellent. Would be good to have more snack trucks through out the resort to help with line ups.
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Sunscape Curacao Resort: Sunscape Curaco
My friend and I travelled to this resort from January 9 to 16, 2025. The weather was 35 - 40 degrees with the humidity all week, with very little rain.
If you go knowing this is a 3.5 star resort, you will have a great time. The staff at the resort, including everyone we spoke to away from the resort, were amazing. Incredibly friendly and always had a smile on their face.
The beach was beautiful with great snorkelling. A little rocky in some spots to get in so bring some water shoes. [... read more] There were many clean pools.
We stayed in a Deluxe Ocean View Double room in building 7. The sleeping area was spacious, but in need of upgrade. The shower water over ran onto the bathroom floor and the bathroom was quite small. We did not have much AC in our room, but they brought us a fan which helped. The room, as well as the entire resort, was very clean.
The food at the buffet was fine, yet repetitive and not much flavour in my opinion. It was always cold. I tried to avoid eating there whenever possible. The Italian and Pan-Asian restaurants were really good. We don't eat seafood so we didn't try the seafood restaurant. The Coco Café had amazing coffee and lattes. The Grill had a small menu and again, the food wasn't not warm but it was good.
We thought the resort could have used more chairs in the evenings. They were hard to come by and we wanted to enjoy the evening entertainment, but sometimes couldn't find anywhere to sit.
We took the bus downtown and enjoyed some shopping and food. We felt very safe. Most shops had prices in American and ANG. If you pay with American money, they may have to give you change in ANG . I should also mention that Curacao is switching their currency to the Caribbean pesos in March so if you plan on taking ANG, use all of it before you come home.
Overall, we enjoyed our stay, but I would not go back. Curacao is a beautiful island and we were glad we visited.
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PteLise -
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Sunscape Curacao Resort: Awesome resort
From the time we walked in to the time we left everyone was professional and pleasant.
I would not hesitate to recommend Sunscape to anyone.
The food was always good and plentiful.
The room was perfect.
the cleaning crew did a very good job.
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Sunscape Coco Punta Cana: Coco loc o
no service at booking area. Very little English. We paid for two 2. Beds. On ground floor. They. Gave us Two rooms. 4th. Floor. My. Wife &l. Cannot. Do the stairs returning to the. Desk. Was given a. Room. On. Second floor one bed. Having a shower. The. Water would not. Reseed. Drain. Called for assistance. No one. Came. Having a shower next morning. Flooded hallway. Plummer arrived closed the room A. Employee. Understood our. Situation. Finding a. Another room 3rd. Try. Still[... read more] only. One. Bed. Very. Noisy at night
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Sunscape Curacao Resort: Perfect for Our Group
I would offer 3.5 star. The restaurant servers were friendly. The food was good for the price. No complaints. The beach was perfect and really enjoyed the snorkeling. The rooms were good for the price. The no smoking policy could have been better enforced. There were small quirky things. For example, I ordered the Hawaiian Burger and it arrived with no grilled pineapple. The pineapple and Hawaiian theme is why I had ordered it. The server didn't advise us there wasn't any pineapple. She simply [... read more]brought it to me. This same thing happened with the Organic lettuce and watermelon salad. It arrived with no watermelon. They substituted it with cucumbers and didn't say anything. I ordered an iced coffee at the coffee bar and the woman said she had no ice. Otherwise, all was good.
The pools were great. The entertainment was good as well.
For the price, this is a good resort and I would go back with another group.
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Sunscape Curacao Resort: Accommodating
Overall:
An interesting resort!
A variety of food
Clean grounds
Clean beach
Lovely waterfront for swimming
Could use a few more lawn chairs
Gift shop too expensive
More bottled beer needed on site
More replenishing needed in room fridge
More coverage on food from the flies in the buffet
Too many flies in the food really turns your appetite
Accommodating supervisors and managers when toilet repairs needed
Moved me 3 x to accommodate divers
Upgraded far sun group building needing [... read more]an elevator for heavy gear
Dive shop too expensive
Entertainment needs clean up from heavy base sounds blasting the night air
Need an entertainment manager that accommodates all age groups
More jazz and classical needed
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Sunscape Coco Punta Cana: 3.5 star
U get what you pay for……………………………………………………………………. C……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
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Isabella -
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Sunscape Coco Punta Cana: Don’t waist your money!
When I had booked there was good reviews but about a week before we left for the trip I started seeing horrible reviews warning us about food poisoning, miserable staff, horrible rooms and food. I tried to stay positive knowing some people are over dramatic. When we got there we tried to have an open mind. We were very disappointed when we arrived the first night into our room. The pictures make it look like it’s newly renovated but it’s just a cheep “lipstick on a pig” makeover, very poorly cov[... read more]ering a dated room and not clean at all. The toilet barely flushed and you weren’t aloud to put toilet paper in the toilet, we were told to throw it in the garbage after you wipe. Disgusting. But again we tried to get past it. The bedding was clean at least. The next morning we woke around 8am, excited to hit the buffet for breakfast. It was horrible. The pancakes and French toast were hard as a rock from sitting there or being reheated, the eggs were gross. Both me and my partner felt sick leaving, really disappointed again. We then went to the pool to try and enjoy the rest of the day to find that there was not one pool chair available. So we could sit around the pool as there was not enough chairs for the amount of people at the resort. We got chatting with others at the resort who told us you had to be up by 7am with some people waking up at 5:30am to come down and put a towel on the chair to claim them before others did. So our vacation we had to wake crazy early every morning to run down and try to get a chair, which we did. We then went to the pool bar. The staff there were great and friendly (they were about the only ones), the drinks were good. The pool was gross and had hair and gunk floating everywhere. The weather was hot so we used a whole bottle of sunscreen by the second day and went to go buy another bottle and it was 49$US it was nutts they Jack the prices up in the gift shops to insane prices. We were hopeful the other meals would be better at the buffet and were sadly disappointed. All the food was slop. Meat was raw sometimes in the middle.all the cheapest food products they could get. We tried the restaurants (which we ended up finding out you had to book reservations for and again had to be up by 7am to try and get a reservation, and not all the restaurants were open at the same time.) So when we finally did get into the restaurants they were pretty much the same food as the buffets. The same crap, we got up and left after one bite of our meals at every restaurant. I pretty much lived off of bread the whole week as the food was just unbelievably horrible. I will say we did not get food poisoning like others stated they did but we did have extreme diarrhea most of the trip. Speaking to the other travelers at the resort we realized quickly we were not the only ones feeling this way, everyone we spoke to agreed it was horrible, the food, the wait times for towels, drinks, hard to get any information on anything. Honestly we were excited to come home and have an actual meal.
Also side note all the rooms and halls had visible water damage and mold from the ground to about a half a foot up the wall from what we are assuming a flood, and they never repaired it. We were hoping for some entertainment on this trip, it started at 8:30 pm and went on until after midnight so loud you couldn’t sleep until it was over, which wouldn’t have been as horrible if we could sleep in but to get a chair at the pool or dinner reservation that was impossible. And to top it off we went to the beach to find it was dirty tons of garbage washed up and not cleaned up and stray animals everywhere which for me I found really hard to see and made me sick to my stomach as they were mostly limping and sick, and it ruined the dream beach experience for me personally.
My only positive experience on the trip was I booked a deep tissue massage at the spa and it was great.
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Sunscape Sabor Cozumel: RUN!!!!
I want to start by saying that we’re not picky travelers and usually enjoy wherever we go, but this experience at Sunscape Cozumel was beyond disappointing. This is our second time in Cozumel, and I can confidently say I will never return to Sunscape—even if they offered me a free stay.
From the moment we arrived, the front lobby staff was aggressively pushing a $380 US massage package for one hour (per couple). Of course, we declined, but it set a bad tone for the rest of our stay.
The wo[... read more]rst part was the food. There are only two restaurants on the property. The buffet is only available for breakfast, and for lunch and dinner, you're forced to endure a slow, painful à la carte experience. Each time, we waited 30 minutes just to be seated, and another 30 minutes to be served. I can tolerate the wait if there’s a varied menu to choose from, but both restaurants had just 6-7 options, and the menu never changed. It felt like we were eating the same limited choices over and over again.
The lack of variety, the frustratingly slow service, and the overall lackluster dining options were a huge letdown. It’s hard to relax when you’re dealing with such poor food service, and I would never recommend this resort to anyone. If you're looking for a place with decent food and a better overall experience, I suggest you look elsewhere.
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Jodi -
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Sunscape Sabor Cozumel: Great resort for the price point
We had a wonderful stay! This is a 3 1/2 star resort, so go with that expectation. The rooms were nice, we were on the 2nd floor with a garden view with a peak of the ocean, very nice. We were thankful we were not on the ground level. The grounds were kept up beautifully and the staff were very friendly. There is a buffet restaurant and an a la carte, food was good, but a bit repetitive. The pool had a kids slide, not a relaxing spot as loud music was normally playing. We were there at Christina[... read more],, so a busy time, chair had to be 'reserved' with towels just after sunrise of we would have been out of luck. The swimming and snorkelling was amazing, just off the beach. I liked that it was a smaller resort as well.
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Sunscape Curacao Resort: Excellent resort
The resort was so nice, beach was beautiful. Snorkeling right there
Overall just enjoyed our time
The entertainment was good there was always plenty to do
Very safe, took the bus into the city and just walked around
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Penny -
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Sunscape Coco Punta Cana: Ok
It's ok lots problems it was a lot of money we were in sun club adults only part it was beautiful but kids running around all day every where you went kids were in are special restaurant. They need wrist band .you couldn't get a chair on beach or pool unless you got up at 6am all full with people who never paid.it sucked. not much choice for alcohol and new year eve ran out of all alcohol never herd of that at all inclusive ?...our first 4 day our pool was closed so green.the food was a pretty [... read more]good spread but i have a egg allergies so food was very limited i was lucky to eat most days .the entertainment was ok nonthing outstanding the staff were amazing very beautiful people they cant do enoughfor you .overall 7out of 10
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Sunscape Coco Punta Cana: Understaffed during peak period
Stayed over Christmas in a sunclub swimup family... Upgraded to a swimup adult. Much better room, and a bit more private swim out. Sunclub comes with some special access, but no wristbands or monitoring of any kind, so a regular room would be fine. Food at buffets were abysmal. 90% of food would be cold. Even when a fresh tray would be inserted... Cold. A la cartes were good. Chopsticks and Bluewater Grill tried. You need to book on an app for those..48 hours out to get decent time. Beach [... read more]was beautiful white sand and ocean gently sloped. No rocks/pebbles at all on ocean floor, gentle tide too. Sunclub lounge had great servers, lobby bar not so much, pizza shop awful, coffee bar good, but long lines always present. The "sports" bar was laughable. Booked as have had good experience w Sunscape, however this property is new to them, a former Be Live property I believe. Also mosquitoes were present by pools with shrubbery, so bring you own Off. $35 USD at onsite shop. Was happy for sun and beach, but was glad to head home.
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Sandy -
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Sunscape Coco Punta Cana: Sunscape Coco
Very well kept grounds,Staff were amazing, always making sure we were happy and had what we needed.
The food was also very good, nice variety and always so hot and fresh.
Animation staff had a lot of fun activities and got to know your name.
The evening shows were also quite good, only wished they could start a little earlier.
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Sunscape Coco Punta Cana: Great Layout, very accommodating.
Our family had a great time at this resort. The location is perfect, the pool area, beach and rooms are all a short walk from each other. The public beach is incredible, white sand palm trees. Lots of shade, safe beach for walking. Great view of the Ocean.
The staff were excellent, front desk were very accommodating from our arrival to departure. I would like to thank ROSA and her staff for our nice stay.
Friendly experience, we will be back soon.