Club Amigo Atlantico Guardalavaca: Resort is getting run down and needs improvements

I have been to Cuba and this resort many times - I go for the people but I do want to have a good room so I always pay a little more and stay in the villas on the second floor - I was put on the first floor - room was very bad - was clean but the walls and ceiling had mold on it, very musky - got in late so asked for another room the next day - only got a reaction when I told them if I didn't get moved that it would be my last trip to this resort since I have been at this same resort since 2005, [... read more] I said it in a very nice tone - a lot of time if you speak to fast they really don't understand - there is a language barrier there and because they are so nice they try to help not knowing what you are trying to say - all was well after we changed rooms and then waited for our luggage from Sunday night to Thursday morning - thanks Sunwing

Club Amigo Atlantico Guardalavaca: Not quite as enthused as I once was.

We have been going to Club Amigo for quite a few years and I'm afraid as a senior couple with mobility issues we may not return.We found the resort is just to big for us.I exhausted myself getting around this year. I felt sorry for the dining room staff as I'm sure they were doing the best they could with what they had but there were were shortages. No potatoes or fresh orange juice, no buns at the snack bar for hamburgers. The food was even more bland than usual. Also it was very evident that t [... read more]he resort is catering more to locals. The street parties they hold on Guardalavaca Boulevard are very loud. The entertainment was really good this year and they had a couple of great bands. The biggest thing though is the flight times from Halifax which are very poor.You don't get to the resort until around 11:30 at night if you are lucky and returning you don't arrive at Halifax until 4:00 in the morning.

Club Amigo Atlantico Guardalavaca: We would go back to this resort!!

This resort was great. The food was great at Benny More restaurant. We ate a sit down breakfast and lunch there every day. The wait staff there was amazing!! The rooms were neat and clean with a great ocean view (Villa). We really enjoyed the 24 Hour Pool Bar. Always had hot snacks available. Beaches are beautiful!! Chairs were always easy to find. Pools were clean. The only complaints we have are: 1) people reserve beach chairs first thing in the morning, then don't come to use them until [... read more] 3PM or later 2) money was taken from 2 sets of luggage in one of our rooms 3) front desk refused to send a golf cart when we were checking out early in the morning (our Villa was the furthest one from the lobby) 4) a lot of local Cuban people use this resort (most of them were friendly). 5) safes are not included with the room charge (Varadero rooms give you a safe to use for free)

Club Amigo Atlantico Guardalavaca: not amazing resort

resort is in deep declining for several years, in everything - but prices which are rising... only people that have been there before will know what I am talking about? + my "Antique" BOX TV was stolen from some museum and did not have a remote :-) + LA NINA Bar at the Lobby, according to their own admition, has only 4 glasses & 9 porcelain cups (for Cappuccino) - so PLASTIC is the King :-) + "24 hours" Snack Bar does NOT have the food 24 hours + in one wing of the hotel, noise from outside is  [... read more]unbearable - always almost till midnight + Show Programs are not every night, but nothing is advertised and you don't know about it + LaPinta AQUA Bar (lost the name) does NOT have beer, nor the other one in the pool at Bungalows + you CAN NOT go on internet (like before) if you didn't bring your device (cell phone is NOT a proper thing to use for that - I need a COMPUTER, and that service is shut down... list is tooo long... BUT, some things are VERY GOOD and it is difficult to spoil them: BEACH is 11 starz, and PEOPLE are GREAT !!!

Club Amigo Atlantico Guardalavaca: Fantastic Vacation

We just returned from Club Amigo and I must say, Cuba is in a very bad spot these days but despite all that, we had amazing service. We had A/C in our room for sleeping, we had cold drinks and we had sun! What more could we ask for! The food is very rationed but they did their best to accommodate everyone, we certainly didn’t starve and the à la Carte restaurants were definitely worth booking. The Pirate Bar Beach was our daytime hangout and the bartender was awesome! The each front changes  [... read more]daily, as it’s the ocean so some days we had seaweed and others the water was clear. We don’t go to Cuba for the amenities and because of that, we had a wonderful week.

Club Amigo Atlantico Guardalavaca: Average resort

Rooms are good, Beach is good, Very clean place, food is average, drinks are no good................................................................................................................................................................................................................................................................................................................................................................................................................................ [... read more]...........

Club Amigo Atlantico Guardalavaca: Club amigo Atlantic...cuba

To start off our sunwing rep was not responsive to our phone calls or messages. The hotel staff were friendly and accommodating. The beach was nice, and the pool was well maintained. However the noise was unbearable to the level that it sounded like the band was playing in our room, sometimes till 3am... the food was bland and repetitive. I talked to several guests who are repeat customers and have been coming for 10 years or more who said they would not be returning. Due to the noise and some a [... read more]ggressive people...hate to say most of the aggression stemmed from the Russian clientele ... I would have to say I would not be returning which is too bad

Carisol los Corales: Great vacation

Had a great week. Have been to this resort a few times but noticed this time they have put a lot of work into addressing issues of concern. Definitely cant go wrong for the price. Great and friendly staff.

Club Amigo Atlantico Guardalavaca: Definitely a home away from home.

Having been to Club Amigo Atlantico Guardalavaca several times I must say it keeps getting better and better. There have been several upgrades on the resort but the constant year after year is the staff. The Cuban folks who work there make you feel like part of their family. The warm greetings and remembering your name even if you haven't visited for a couple of years. Sincere, honest and caring. That's what Club Amigo is all about. The pools, the ocean, the sun and sand, the snack bars an [... read more]d restaurants are just a bonus that keep us travelling there as often as possible to visit our Cuban friends.

Club Amigo Atlantico Guardalavaca: Love the staff

The staff are what makes this resort beautiful. They are doing lots of renovations to make it better. The pools are great, amazing beach. The food is ok, not a lot of variety. They offer a lot of free activities during the day and entertainment at night

Carisol los Corales: A Typical Cuban Resort made better by amazing staff

This resort is very plain with no bells and whistles but like many resorts the staff were fantastic. The rooms were clean and the bartenders particularly at the pool bar were so much fun. Francesco, Ivan, Dennis, Jorge and Santos were always smiling and joking making your stay more fun. My only issue was the food. not that it was bad but it was never hot. except for the soup of course, There was very little fruit, as well. I am pretty easy going but if you are a picky person then this is not  [... read more]the place for you.

Club Amigo Atlantico Guardalavaca: Nice Resort

We had a great time, a little shy on some food but everything else was great. Hot sunny weather and the beer was cold. Everything was very clean and friendly atmosphere. I would recommend this resort to anyone Thanks for everything Robert & Sharon Bolton

Club Amigo Atlantico Guardalavaca: Decent place

Beautiful hotel most of the staff was amazing buffet left a lil to be desired but still enjoyed our stay . We spent a lot of our time at pool. Made some amazing friends both local and from around the world

Club Amigo Atlantico Guardalavaca: Great place

Staff is always great. They are patient and gracious. The room we had was a little worn but spotless and the towel art amazing. Grounds were neatly trimmed and keep clean of the tourists tossed cups and garbage. The ocean and beach are fantastic in this location. The coral, which is about 150 yards off the beach, is breathtaking and the variety of fish will have you out there everyday. The food was good and flavourful with the Cuban ice cream the crowning touch. Servers were great and helpful [... read more] in teaching us some new Spanish. Another trip here is a certainty.

Club Amigo Atlantico Guardalavaca: Nice friendly place

Nice place clean place, lots of exciting things to do, the food was decent, servise is great and deffanity will be returning in the future would recommend anyone to stay and is definitely worth the money

Club Amigo Atlantico Guardalavaca: Awesome vacation in Holgiin

Club amigo in my opinion is a fantastic place, always something to do and see, beautiful grounds and beautiful people. This is my 12th time in Club Amigo.,It's my Home away from home. You can't beat the weather,was 30-31 everyday and very little rain.

Club Amigo Atlantico Guardalavaca: Fantastic time

1 thing I have to say is that the staff are the friendliest people I have ever meet. Anything you need they are more then happy to help. The weather was beautiful and our time there was amazing. Plans are already in the making for next year. See you soon Club Amigo. Julie and Simon

Hotel Caracol: Great small resort

Fast check in .rooms very clean,nice layout with cosy sitting area off bedroom,bathroom updated with rain shower head, small balcony for two.bed comfortable with large pillows. Cold bar fridge .the grounds kept up and well groomed.the dining room a bit small but the food was average .service great pasta station great. The alacarts great ,the Italian the best with super service. The bars 3 all ok but lacked variety ,also ran out of mixes such as tonic water ,lemoned juice ,mint ?Ran out of hot wa [... read more]ter phoned front desk the service man was fixing it within a half Hr ,overall the service was great and often would go out of there way to help.

Club Amigo Atlantico Guardalavaca: Had a blast!

Everything was great. I had been to this resort before and it was a very pleasant surprise to find a dinner invitation under my door for returning guests. It was also my birthday and I was treated like a king.

Club Amigo Mayanabo: Good bang for your buck

Club Amigo Mayanabo had really good food compared to the four other resorts I've been to in Cuba. The staff was pleasant. Service was great. The room was decent. The guests at this resort is predominantly Russian.