Unfriendly Staff

The first encounter with the Flamingo hotel was a nightmare!! We arrived at midnight (Las Vegas time), only to see about 100 people in the registration line. We tried to use the self serve checkin, however that was unsuccessful. We waited in this line for 3 HOURS!!!!! There were 8 people in our party (4 rooms) and when our vacation was booked 5 months in advance.... we asked for the rooms to be close to each other. When we FINALLY got to the front counter, the girl was very unfriendly and d [... read more]idn't know what she was doing. She said they didn't have rooms available for us. WHAT????? She proceeded to take our passports and information about our reservation and she disappeared around the corner. When she returned about 20 mintues later, she said they would have to put us in suites for the night and then the next day, we would have to vacate and move to another room. She walked over to see her manager about 4 times to get all of this settled. The manager didn't even attempt to come help anyone or apologize for this issue. Very frustrating!!! Once we got everything settled the next day, our stay was ok. The grounds were nice, pool area was good, food court was ok and the buffet was good too.

Not the same place

The place has changed less machines more poker tables. The sit down restaurant has closed . Only a mall style food court. Or the buffet. We will not stay here again. Better value at other casinos. Only a few dollar machines.

Beautiful trip

Its was a decent hotel for the price, I felt secure and was treated nicely. The resort fee was a bit disappointing, I would try to find a resort that doesn't have that fee in the future since I didn't get any extra for all the extra money!! The ground was nice and I enjoy the Gran Canyon trip and so did the California trip. The flight was one of the best I had, both ways!! I would go back in a flash!!

Nice location

Nice renovated room king bed clean,views of the bally,s,recommended for the area central to everything close to bellagio,mirage,treasure,ceaser,etc a lot of restaurant to choose from,good place at venitian bottom floor food court good pizza at reasonable price,good luck

Very nice hotel

very clean room and upkeeping of the ground would return again need better hour for buffet during the week will recommendto friend and family,visited grand cayon and hoover dam,and also seen celine dion show recommmend

Flamingo hotel las vegas

as it was off season the pools weren't open but hotel was a very nice,clean and rooms were very comfortable as it is a huge but older hotel and needs a few upgrades it is on the vegas strip and theirs not many complaints by me because its just some wheir to sleep for the night.

Fanatstic resort

I upgraded our room for an extra $25.00 per night and it was well worth it, the check in staff did all they could do to make sure I was happy and happy I was. The Casino was clean the rooms were grate.

Good but could be better

I travel with my son who is 8 and having tried different hotel on a previous trip the flamingo is not as family friendly as others. Not being given correct information when asked .I asked do they provide a place to change money from sterling to dollar and bearing in mind my son was with me I was told to go to the cage and would be done. I was then told by the girl it's illegal for her to change my money which didn't make sense as I was told to go there by the person in the lobby which annoyed m [... read more]e to say the least. The room was very good although batteries had run out which suggests a proper check is not done on rooms for quiet awhile. Food choices within the hotel very limited in comating it to other hotels on the strip. For me I wouldn't stay at the flamingo again and wouldn't recommend it to others.

Great hotel

The hotel was in the perfect location, central on the strip with lots of great shopping within waking distance. The hotel staff were very helpful & courteous. The rooms were clean & updated. I would recommend the high roller suite as an upgrade.

Resort could use a facelift!

Overall for the price, it was a good hotel. Buffet needs a bit more cleanliness. Rooms were clean. Staff at hotel was great. Buffet staff were rude. Great location. Hallways need to be tended to more.

Alright

This hotel is a little dated and the rooms are nothing to rave over. The food court food isn't that great late at night when you're starving. We stayed on the 25th floor and the first night we were there it smelt really really bad!! Vomit is my best description of the smell. This was on a Sunday night and from that night on it got better, smell wise anyway. The location of the Flamingo is very central on the strip. if you're looking for something like that and for cheap then this could be the pl [... read more]ace for you. As for my first impression, not so great. After landing we had gained 3 hrs but we were tired. After checking in, we were told by a nice man we could get free gifts. Jetlagged and exhausted, we followed him. This was a timeshare thing (for Wyndham), hooray for us. I gave them $40 cash USD and we were told we'd get it back after the presentation. We were promised free breakfast the next day and we were told that the whole thing wouldn't be more than 45 minutes. BULL!! It wasn't until 4 hrs later and a little bit of arguing with the nice man, explaining we weren't going to buy anything from them that we were finally given the $40 back and we did also receive our gifts. The gifts were two tickets to get on The High Roller for free (worth roughly $100), which I wanted to do anyway, and $100 in vouchers for restaurants in selected casino's which we did end up using. So, yes I was happy with the free gifts, but to be told 45 minutes when it's actually 4 hours, we weren't too happy about that. Watch out for anyone pulling you aside wanting to give you free gifts and if it's something you really aren't interested in, walk away, you're not obligated to do anything you don't want to do. As for the grounds, the pools were closed due to the time of year we went and it was very cool too so I can't really say what it's conditions usually are when they're open. If I ever go back to Vegas, I will probably be staying downtown on Fremont street, it was awesome down there!! If you have the chance, go check it out! Especially at night, that's the best time to go by far!!

Amazing resort

Everything about my trip was amazing! The shopping was great and the casinos were fun! I loved that the resort is located in the middle of the strip, it was super convenient for walking the strip and checking things out! Overall great experience and I'll definitely be back!

Lines!

Hotel was OK, but lines for check-in, check-out, rewards, etc. were insane! It didn't seem to matter what day it was, or what time it was. There was always a lineup for everything. They should consider adding more staff, as I will not stay here again until I see this change.

Amazing hotel, great location!

The staff was very friendly and the hotel was super clean. We had an amazing view from our room of the Vegas strip. Fabulous location, right in the middle of all the excitement. This was my second time staying at the flamingo and I will definitely be back.

Loud, noisy, dumpy rooms

The room we stayed in was dumpy and old. No baseboards in the bathroom, no coffee maker, no bar fridge, rusted taps in bathroom, scored tub and low water pressure. A lot of drunken, noisy under 30 age kids in lobby and hallways. We saw no security there the 5 days we were there. No information, books etc. about the area hotel services etc. in room or at front desk. No buffet except on week-ends. Food was expensive-$3.50 for a sm. coffee, Flamingo steak house very expensive and food was disgustin [... read more]g tasting along with terrible service. Any complaints, you might as well not bother, desk clerks have heard it all before and could care less. Long line-ups for check in and out, you wait 1-2 hrs. Elevators vibrated a lot and not always sure you would make it up or down safely. You had to pay to print boarding pass and only allowed 15 min or you lose your money. They also take animals as we saw a lot of dogs in the lobby and hallways.

Good except...

The trip was good except there was a hidden resort fee (indicated in the very fine print) which added $28/day to the bill. It was an annoying extra $140 fee which if known, might have effected which package I selected.

Fantastic trip!

First time in Vegas and we had a great time! Hotel was awesome! Very clean and great view of the strip! Great location. Only complaint was we tried to go to the pool twice (during the week.. At 10am) and both times all the chairs were full. Really wanted to have a nice pool day but wasn't able to when we were sitting on the edge of the pool keeping a close watch of our IDs (21+ pool). Also drinks were $16 by the pool.. Maybe it's like that everywhere in Vegas though but was kinda shocked. Pool w [... read more]as more of a stressful experience than relaxing, we left after half an hour born times we tried to go. Other than that we had a wonderful experience. Very friendly staff. Would definitely stay there again. Room was quiet too, and we were on a corner by the elevators so I was surprised. Overall great experience!

It was a nice resort

Rooms need a little attention, but they were clean, restaurants gaming floor and shops were nice. Staff was friendly and helpful. Check in line was long, could have had more attendants on. Gaming floor music very loud

Disappointing

We've been to Vegas many times and have stayed at various hotels, and this was so disappointing. Our first impression was not good. Coming In from the parking garage, the elevator and hallways were very dirty. Check in was fine, then up to the room. The hotel is old....I get it But it smells , from the hallways and into the room. Just opening the door the our room, the smell hit you. Understand that this room was apparently renovated two years ago and was non smoking. We're not in Vegas to spend [... read more] a lot of time in our room, but the experience shouldn't be unpleasant. I purchased a room deodorizer as it was going to be a long week with this smell, and that solved the issue. I'm sure housekeeping was pleased to smell the difference. We would never stay here again. Treasure Island is by far a better choice, we always have a great experience there.

Best birthday ever

I came to the flamingo with 5 of my girlfriends on my 29th birthday. When I checked in I gave the lady $20 and asked if there was anything she could do to make my birthday extra special, and she did - my one friend I was rooming with and I were upgraded to an executive room on the top (28th) floor. The benefits of this room: 50 square feet extra, which meant a couch, a mini fridge and a beautiful view of the strip. I'm glad we got this, the other two rooms of our group that were on the 4th floor [... read more] had poor views (one of a wall-one of nothing special), and they didn't have mini fridges. Our beds weren't that comfy but they weren't bad. The bathrooms are small. We got late checkout on our room (2:30pm) for $67.20 U.S. The pool is really fun. And I was happy to see they carried the skin care line I was looking specifically for - Adore.