Resort is alright

The hotel is nice, grounds are beautiful, food was good. Rooms are good, beds are really comfortable. Clean for the most part. Staff tries their best, but if they don't understand you, they just say no English, they need more staff that speaks better English or understands. Beach is beautiful, but very windy, waves are really strong. Good trip. But wouldn't chose this chain at this moment.

Nice grounds!

The hotel hounds are beautiful but the rooms are mediocre. Ocean view rooms are worth the upgrade becaue the view is amazing! Food was not that great and breakfast was not replenished which was annoying. Took 10 min for each egg to be cooked. Our kids kept cutting their self on something that was in the pool and the first aid closes early. Besides all that staff was nice and we had a great time. If you get a cheap deal to this hotel I would recommend otherwise I would not. It's more like a 3* an [... read more]d don't expect too much other than great grounds.

Great Resort!

Had a wonderful stay at the Occidental in February. Grounds were immaculate. Rooms were kept clean. AC worked perfectly. Food was plentiful and varied every day. Lots of loungers at the beach and the pool. Staff were very, very friendly. Loved it here.

A great Resort

The hotel area is clean the food was great the rooms were usually clean quite well the staff were polite the people who work the pool bar are always fun exciting entertainment at night was great in the hall and the entertainment by the bar was always fun to watch like watching the karaoke overall it was a great Resort

Happy times

I felt this place was great. We upgraded to premium. It was nice. The place was beautiful and the people were great. Had an amazing time. We spoke with the reception and they helped us in ever way we needed. Juan was perfect. So was all the reception staff. When we booked our excursion we didn’t the the hotel sending us to the island as it was boring after the catamaran. I think the language barrier was a problem. I went back to speak with them because there was no snorkelling which is what we [... read more] wanted with it. Because of the issues they gave us some souvenirs to take home. We booked our other two excursions (pirate adventure and shark swimming) with Randy at the water sport shack. He was AMAZING. As was the excursions. WOW. I SWAM WITH SHARKS AND STINGRAYS. GO DO IT. Thank you to everyone

Great vacation!

The hotel was beautiful! It had an amazing beach and pool. They had lots of entertainment including games , shows and music. The food at the resort was good and they made great drinks. I also enjoyed the variety of excursions that were offered. The only thing I could say that was disappointing about the resort was how often you were bothered on the beach or at the pool to buy things.

Sunny location Sandy beach

Beautiful location. Large Buffet with multiple choices. A La Carte restaurants were very good. Pools warm but music too loud and competed with swim up bar music. Ocean warm but waves with red and yellow flagging.Our room was comfortable but complex is needing repairs and updating. Children's pool was well used by guests. Quiet pool frequented by families. Evening lobby entertainment most nights too loud to enjoy or hear conversation. Missed the target audience age group. Theatre entertainment fa [... read more]cility has poor acoustics and sound level too high. Contract Water Aerobics instructor was fantastic. She does 6 weeks only at the resort tho.

Best vacation in a long time!

We only had a week but our experience was fantastic. The room had cozy beds and great service. The grounds gave plenty of opportunity to explore. The nighttime entertainment in the lobby was superb. We saw only one show in the theater and found it okay. The service at all points was excellent. We ate at several Of the a la carte restaurants, which were beautifully decorated and professionally managed. Sosa in the casino was a fantastic host and we enjoyed the Texas Hold Um three nights. I  [... read more]almost won once. Darn river! Michael, Carlos, and Jose were on point for the whole week. I have already recommended this resort to many of my friends.

Paradise Revisited

After spending a very relaxing holiday at the Occidental Caribe I have decided this is one of my favorite resorts to visit. This was the sixth visit here. We found all the staff very friendly and they seem as though they enjoy their jobs. The food was good and fresh. The maid service kept our room very clean and we always had a fresh supply of towels. Thanks Juana. The grounds and the lobby were kept very clean. The beach is one of the best. No garbage lying around and not too many problems [... read more] getting a lounger at the beach or pool. I highly recommend this resort.

Older resort

Our bathroom was in disrepair, our room had no towels at check in and we had to request our room to be cleaned by day 2 as it was not done on our first day. Most of the resort staff were great, the buffet restaurant is seriously understaffed. The reception staff spend too much time conversing with each other instead of the guests.

A great hotel with character

The grounds and access to the ocean, including views was absolutely stunning. The beach is a shimmering white, not even a hint of seaweed or debris anywhere. The Occidental Caribe is an older facility which is well maintained and has a flavour of the Dominican. There are s me other beautiful newer resorts but the Caribe has old work beauty & character. The staff are very friendly, always willing to help and always smiling. Our 4th floor ocean view room had a balcony that provided us with majes [... read more]tic views of the ocean and pools. We enjoyed using it early morning and late evening. It is a family resort that accommodates everyone from young to more senior with a wide variety of things to do. There are 5 great a la carte restaurants, we tried them all and the food was great. It is a location we would go back to again.

Great staff!

Resort overall very nice and well laid out. Rooms showing their age. Staff were very! helpful and supportive especially during our medical emergency. Lots of help and support from Medical, customer relations, security and front desk staff while arranging and executing ambulance pickups.

Nice resort - a little dated

The buffet was good. The Japanese restaurant was excellent. The staff were very helpful. The hotel itself is ok in many respects but the bathrooms need upgrading. We had a great room with high ceilings on the 4th floor. Room 7411.

Awsome Resort!!!

This is the 2nd time my husband and I have been to this resort, the first time was 14yrs ago when it was Breezes and both times we really enjoyed it there. This time we were a group of 9 people ranging in age from 18 to 74 & all of us really enjoyed the resort, the food was good, the resort was clean & the staff were amazing. We would differently go back!!!

Best Ever Experience!!

The hotel, the staff and the food were all amazing!!! From Check in to Check out we were spoiled!! The rooms are nice and clean and the buffet and a la carte’s were all good! The pools were clean and lots of staff around. The entertainment crew were great at getting us up and having fun. I especially enjoyed meeting Miss Diana! I love the yoga sessions and the aqua fit. I can not wait to come back for another vacation!! My daughter and I both loved it!!!

Great Getaway

My girlfriend and I enjoyed a 9 day vacation and it was great. Although the room was a bit dated it was everything we needed in our room, not that we spent much time there anyway. The pools were great and the beach was perfect. There were so many chairs that you were never fighting to find a spot on the beach or by the pool at any time through the day and there were always activities going on. The staff was always friendly and were very respectful. Shout out to the the best bartenders at t [... read more]he swim up bar (Jose, Michael, Guillermo and Ana), Maria at the Buffet and Bali Bali around the pool area. These staff members made the trip memorable. The food at the buffet was fairly standard although the fruit was always fresh and tasted great. The a la cart restaurants were great (especially the French and Italian - they were fantastic) and the pizza at lunch was a great staple. The only other thing was that, given the hotel was crazy busy over the holidays it wasnt as easy to find a table at the buffet and when you did it may still have dirty plates on it or no utensils but once servers saw you were going to sit down they made their best efforts to clean it up for you as quickly as possible. All in all we had a great experience and would definately consider returning again.

Compact

Loved this resort. Layout is my fav, easy to get around. Gorgeous beach...but a lil too wavy to swim sometimes. Loved Pizza place and Tokio. We were premium level and the beds were awesome. We didn't catch any shows or go to the disco. Just stayed in lobby mostly lol.

Occidental Caribe

The views were beautiful of ocean and the pools were lovely but the hotel was not great. Things that had been repaired over the years were evident with shotty workmanship . Safe and toilet were broken. The front desk staff were rude and didnt speak English. They would say anything to get rid of you and then never complete the task requested. No tour of grounds were given and you were not kept in the loop of activities. Took my family here and it was a huge disappointment. Other people were also [... read more] complaining of resort. Ads are very deceiving....travellers be aware!

Excellent Resort

This was my second time at this resort. The resort is amazing , very clean, lots of activity and excellent customer service. The only complaint I would have is that the food was always cold. There was a good variety and plenty of choices but was always cold. Other than that had an amazing holiday, would highly recommend.

Great value

Rooms are good Ocean view beautiful. Food was fantastic although at nicer restaurants could wait up to 45 min between courses. Beach and pool areas beautiful and most staff were lovely. Wish there had been some variety of music by pool. Same stuff over and over. All boom boom boom Alcohol not very high standards but I suppose that is the same for most all Inclisives. Grounds very clean. On the whole a good resort for the price!