Very fun place!

I would say this hotel is definitely a nice quaint place to stay but there is fun if you want to have it. The food was great the staff was a lot of fun and it was nice that it was mostly Canadians. The only thing I would suggest is if you go to bed early is to request a room that is not near the entertainment stage.👍

Basic

All buildings show their age and general lack of upkeep. We moved from our first room related to water coming in from outside (rained) furniture broken- room showed age and general lack of upkeep. They moved us when asked. People were very helpful. Many persons were returning for many years- value for money definitely. The value is there for what you pay however do not expect what you would get at a more expensive resort. The Steakhouse was very good - the Seafood Restaurant is definitely [... read more] one to avoid. The Beach was beautiful the Pools showing age and the stonework definitely showed age and had areas that would be dangerous if your foot scraped them. Overall fair and value for the money

Really nice place

We had a great trip. The staff was very friendly, the food was consistently good with a decent selection at the buffet for each meal. The nightly entertainment never disappointed. The hotel grounds and amenities were always kept very clean. The swim up bar was a great place to socialize while the oxygen pool was a great place to chill out. Really nice beach although it was very difficult to get chairs - even as early as 8am. Overall, a great experience.

Once upon a time a 4 star...

I did this trip solo, and the price was decent. Trip advisor gave it a 4.7 star with over 7000 reviews... it raves about its “recent Reno’s”...in 2006.... all the pics were dated that were resort pics, like 2009, 2010... nothing recent except for some traveler ones. This resort was probably once a solid four star but the lack of upkeep is showing. The tiles are breaking all over the pool to the point of where it could be hazardous, the rooms are stained and out dated with cheap painted fur [... read more]niture. But with all that being said, I still had an amazing time. The staff were tremendous, the housekeepers were wonderful, the location on the beach was spectacular. The walkway to the beach is over a bridge in a bird and fish lagoon type thing. Beautiful. The food was decent, the alcohol wasn’t horrible, and the beach vendors were polite enough to walk away when you said no thank you (though they did come back to you at least 3-4 times a day... they see a lot of ppl. I’m sure they forget) I just want to be honest so that people aren’t expecting close to perfection, because this resort is not. But it has potential and they make up for in other ways. Some of my favourite staff, were Elvin in the buffet area, Rio and Frank at the beach bar, Waldo and Julio in the animation area. Wonderful people. Very accommodating. Personally I was fine with my room but I could see others not being impressed. The shower area wouldn’t drain while showering, hard water stains under the sink, cheap painted side tables and awkward decor. But it was perfect for a lone traveller. I met amazing people and noticed there was a great balance of young and older. I’m sure there were times where the older didn’t appreciate the younger but it all seemed to blend just fine. I highly recommend checking out, just have reasonable expectations.

Construction!

This hotel is right beside a huge, multi year construction project. So if you find jackhammers in concrete relaxing, please stay here. Resort was clean, but seemed understaffed. Our first room didn’t have linens. Towels were changed twice in the week, but once was just by leaving a bag of towels outside everyone’s door. I didn’t hang them up since it was very late, and the next day they had rehung my obviously dirty towels and taken the bag of clean ones. Bar service by the pool was terr [... read more]ible, beach was better. Speaking of the beach, the 7 cabanas with beds were always gone by 6:30am, and the cabanas with chairs gone by 7:30, so get up early if you want shade at the beach. The only espresso machine is at the cash bar, and isn’t available til 3pm. Some days there was a server with a coffee pot at breakfast, but generally it’s an instant vending type machine like at gas stations. Other than the pool bar, all the staff seemed very friendly.

Relaxing Week

BlueBay is a small, older resort on a beautiful beach. For the size they offer a good variety of amenities. Rooms were clean. We had two beds pushed together as a ‘king’. No sitting area and one very little drawer for clothes, in the closet. Bathroom clean, new, but again, everything very small. Buffet had good selection, booked the 3 Ala Carte. Jade was our favourite. Staff consistently very warm and attentive. Several knew our names within the first day. Loved dancing to DJ musi [... read more]c at the beach restaurant. Construction noise (no fault of BB) annoying. Hard to hear the ocean waves over the sound of builders. Someone posted pics of a dirty/littered beach. Not sure where they were taken, the BB beach was cleaned daily of seaweed and debris. We loved walking along the ocean beach through the Playa Doradas complex and felt very safe. Vendors on the beach were respectful of a ‘No Gracias’, but we often had interesting conversations with the regulars. I had an amazing hour-long massage on the beach from Cecelia, for a third of the spa cost. Overall, relaxing week in the sun and sand: just what we wanted.

Great place, but.......

We had the 'superior' room and it was so lacking in storage. There was a small three drawer dresser in the closet that was maybe 24" high. No dresser in the room, nowhere to sit, no couch and worst of all two double beds in some sort of large bed joke. Even a Queen sized bed would have been ok but the two beds pushed together, fully separate sheets and blankets was a joke. Bathroom had virtually no counter space. ON a positive note, the food, grounds, pool, staff and virtually every aspect  [... read more]was great except for the room itself which was like 1 out of 10.

Rundown Resort

The whole place was rundown. Broken and uneven tiles to walk on around the resort, landscaping was neglected. I was disappointed from our rep from Trip Central saying it was comparable to an Iberostar, Not even close. They need to be honest and direct us to a proper resort that is comparable to where she asked us where we usually go.The buffet was not good food except when they has a Gala night at the buffet. Dry buns, bread and dessert, Always the same. The Al E Carts were okay. The resort was  [... read more]not nice to walk around, they are not maintaining the buildings or resort area. The pictures online are false advertising. When we checked in at our room the door was wide open, We were all disappointed when we walked into our rooms, bare and poor looking. Our air, TV and safe did not work. Busted shower head on the floor. Our friends rooms was not even cleaned but was checked into it. It took about 3 hours of sitting and waiting for someone to come and fix, but eventually they had us switch rooms. We had to beg for clean towels, soap, clean glasses (after cleaning they would turn our dirty glasses upside down) to look clean. We had the bare minimum. The pool was always noisy The stage was surrounding a lot of the rooms so it was hard to get away from the noise at night. We were told it was a quite place. Never going back

Won't go back

This was my 5the visit to Puerto Plata and i will not be returning after this visit. Food was the same everyday, only 3 a la cartes which were so booked before we got there we didn't even get to visit them all. Rooms were sub par, clean but old and outdated. Walls paper thin and could hear the neighbors using their bathroom.

Get what you pay for.

If you are looking for a budget friendly resort, are not picky or demanding and just want to laze around then this resort will be fine. After booking I was told that this is a party resort. It is anything but. Pool activities are posted but don't always happen, and when they do, they are disorganized. I was only at the resort for 3 days as I had to fly back for a family emergency, but I have never been so bored or hungry at an all inclusive resort. I should have spent the extra money and gon [... read more]e back to Punta Cana, which is where we normally go. Pros: Most of the employees were very good to deal with. Beds were comfortable. No problem finding loungers by the pool. Resort was fairly quiet after 11pm. Cons: Resort is very dated. Many broken or missing tiles in and around the pools. Beach sand does have some sand flies. Food choice is very, very nominal. No mimosas. Recommendation: Go to Punta Cana. The money you save isn't worth it in the end.

A dump

This place is a dump,I am very disappointed with tripcentral whom we booked through. She said she has been to this resort,she asked where have we stayed before I named the resorts we have stayed the last 16 years. And she said ok you will like this place. She said it’s a very quite resort. It’s the noisy resort we have been to the last 16 years. We had 3 rooms, two of us they had to move because there was to many things that did not work and they could not fix, the 3rd room they fixed want w [... read more]as wrong. For excample the room we were first in ,the floor was really dirty,lipstick on the cup,air conditioner not working,big gap under the door any thing could crawl in,walls dirty and so on,2nd room dirty,safe not working,air not working,shower head laying on the floor in the bathroom in pieces,When they clean the rooms they don’t clean the floors,you have to find them to get clean towels,glasses and so on. All the furniture in the rooms is made out of plywood and painted white,nothing is ever fixed,they either leave it broken or patch it up,this place is a mess,don’t book here,cancel if you can,and be careful want the travel agent tells you about this place. The day we left the pool water look like milk,the buffet is very small,with no change in the food,if I could sent you some pictures of this place you could see what this place is like. Out of all the people we talked to there just two people said they liked this place,and they said they have always booked the cheapest resorts possible. Out of 16 years of travelling to resorts this is the first time I have did a review on one,there is always going to be some good and bad at each resort,this one is all bad,I could could say many more things about the dump.

Overall great experience

The staff are genuinely friendly and helpful. The beach was good but not the best as there was heavy waves which only allowed us to be fairly close to the shore. Rooms were very clean and comfortable. What I was disappointed in was the food. options were limited at the buffet, so although i always did find one or two things that i liked, i never felt satisfied after eating. The friend chicken at the snack bar was sometimes a bit stale. Overall i had a great experience and was dissapointed with t [... read more]he food which was very limited and didnt have the the best flavour.

Small Resort

This was a small resort. It was very nice that it had three different pools but all were shallow. The rooms were clean but dated and the beds were hard. All of the staff were very friendly and helpful. Each carrier seemed to different services, some people had to pay for internet and for some it was included. I would recommend to travel with Air transat if going to this resort

Nice Resort

The resort is just the perfect size, with lots of quiet areas, as well as enough activities to keep you busy if you want to be. The rooms were clean (though getting run down and not fancy) and the staff were lovely and fun. Caution about ordering items from the a la carte restaurants (those that cost extra). If the food is not cooked well (in my case a burned $32 USD lobster), they will not refund you or make it right (i.e. prepare it again or offer something else). I took my complaint to  [... read more]the Customer Service Manager, who said "no one else complained so we won't refund the money or let you eat there free". That was disappointing. When we arrived (my daughter and I who share the same last name) they put us in a King Bed suite (we had Platinum VIP). We had to wait till 7 p.m. the next night to get switched to a double room (after being told 5 p.m., then 6, then 7). The room was ok - it had a terrace, but it was not as nice as the other room. I also had to go ask for our free bottle of rum (which was supposed to be in our room along with a welcome fruit plate (we never got that). But it was delivered eventually. The beach was lovely - lots of day beds and chaise lounges. The food was excellent in the buffet and (other than the lobster dinner) the a la carte restaurants. Staff was amazing and personable! Overall a great 10 days. I would go back again for sure!

Great trip!

The hotel was nice, rooms need some updating. Having a quiet pool was great. Merchants continuously asking for you to buy things on the beach made the beach area not enjoyable. Overall was a good resort for relaxing week.

Blue Bay Villas

The resort itself is nice but do not expect much. Some days housing cleaning would not come unless we called. We were constantly harassed by hotel employees to join their “vip circle one” after numerous times telling them we weren’t interested. When you would go to the beach you were attacked by the beach sellers to buy their stuff/excursions. Not in anyway could we enjoy being at the beach unless we were in the water. Security would not do anything either. Bar service was subpar, even if  [... read more]you were the only person standing at the bar the employees would not acknowledge you.

Worth Every Penny

The resort is small in size, but it makes up for it in service, and the beach. The staff are amazing, accommodating, and they make you feel like family. The beach was the best part; clean, and relaxing

Great time

Front desk staff was fast and pleasant Maria and Lorelei at the swim up bar were great. Waldo and Julio with the entertainment staff was funny and a pleasure to be around. The food was good I just think that if they are going to close something down then it should be the a la carte not the buffets, guest should be given the chose not told they have to have seafood or Japanese. The hotel rooms are nice but housekeeping never once refill our fridge we had to go ask for water. Over all great tr [... read more]ip

Blue bay villa Dorados

In general the stay was good food has been limited varites the resort has big issues with washroom in the room there's not enough spare for more than one person they should improve the layout they staff are friendly only few days we had buffet dinner.

Very nice resort!

The hotel itself was nice and clean. The pools and night life were amazing. The best part were the staff. Most spoke very good English and always there to help. The beach was also nice and kept clean. We cant wait to go back!