Great resort

I like it, good service and great food it was very different, all in just one resort. 24/7 food and services. Great areas for relaxing or parties at all time, day or night. Fantastic beach and different activities for adults and kids. Every night different shows for every one

Fun Vacation Overall!

My boyfriend and I spent a week at this resort and had a good time overall! Room: Our room was newly renovated and was cleaned daily (we had a great housekeeper who brought us several souvenirs). The air conditioning worked but was not strong enough (granted, we knew it was bound to be hot in June). The power was out one night so there was no water. Other than that we had strong, hot water. Beach: The beach was fantastic, we've travelled throughout the Caribbean extensively and this is t [... read more]he best yet! The water is crystal clear and very warm. The sand was beautiful, and there are lots of huts with loungers along the shoreline. You can walk out quite far and still touch the sand. There is a beach bar close by as well, where you could get drinks and hot dogs. Pools: The pools were also very nice, big and clean (for the most part). We had no problems getting loungers in the shade. My only complaint about the pools was that they closed at 6pm even though it was still broad daylight and 40 degrees, which was really too bad! Food: The food was okay, the beach and pool bars had the best options. The buffet was nerve-racking as everything was just left to sit in the blazing heat for hours without any sort of ice underneath (including all meat and cheese). There are also birds and flies on everything. We ate the Milan's a la carte, which was nice. We had to make a reservation two days in advance to get in. Staff: You can see that the housekeeping and kitchen staff work very hard! The front of house staff were not helpful with questions, and didn't seem to know anything about how airport transfers work (a bit surprising considering there are several a week). Pros: - Beautiful beach and pools - Staff is very friendly for the most part - Great price for an all-inclusive Cons: - Food hygiene was not good - Pools closed at 6pm - Facility could use some maitenance Overall we had a good time!

Nice resort

We loved it.Reception was nice and the staff was helpful.We got room,which we didn't like .The wiew was horrible,just some building .So we got back to front desk and they gave us different much nicer room with beautiful garden wiew and even glimpse of ocean :)Room was clean and we got cleaning service every day ,plus bottle of water every day.Food was ok in buffet, especially the grilled fish and meats.The bar in second floor had very nice staff,which made for us very great tasting burgers an [... read more]d breakfast pancakes,which my boys enjoyed very much and want to eat them every day! Kids pool was great also :)Beach was breathtaking :)Absolutaly amazing.But they should clean more often the cigarette butts,which were in the send. The only problem we had was the young guests from Canada across us and above us ,which made so much noise until morning hours for like three days straight ,we reported it and security did nothing .. Otherwise we enjoyed very much our stay at Starfish Varadero and we had realy great family time :)

Best resort in town!

We didn’t even want to go home. That’s how good this hotel is. The experience, the staff, the view and everything else is amazing. Met a lot of awesome people from different parts of the world. Food is better than any other hotels. A lot of open spaces so make sure to bring or buy an insect repellent. Definitely recommend it to everyone. Definitely going back when we travel again to Cuba

Amazing Improvement

Much better than before. I travelled on May 21st to June 4th I have been in this hotel many times and was surprised to find how much everything was improved. The food was good and variety of it could satisfy everyone. Garden and beach were clean and perfect. Chairs on beach and near the pool were new and plenty. I would like to thank all staff for doing excellent job in this hotel and especially management – I had a perfect vacation and I already planned to return on June 11

Average Resort

The resort was dated, my toilet was broken and had to be fixed. The bathroom was very rusted compared to the other rooms in the hotel. As for the food, it was the same in the buffet day to day. The pool (not the main pool) was NOT cleaned during my stay, the water was below the filters and was not cleaned in the mornings so there were a lot of bugs. The staff was fun and tried to make our stay as comfortable as possible.

Varadero starfish

I spent a week at the Varadero starfish and had a wonderful time. The people that are employed there are so welcoming. I was very happy with the service, my room and the lovely housekeeping staff. I would definitely return to that resort.

Overall

The hotel and staff were awsome except for the buffet.we did not tip at the buffet as we did not het asked once if we wanted a drink.The hotel was overall good . except for we thought we were going the other starfish not realizing there are 2 locations as the website has the same photos for both locations which is misleading

Amazing resort

This hotel is amazing. it's only 2 mn away from the beach which is beautiful. Food was wonderful and very diversified. Also, everyone at the hotel was so nice. Rooms are clean and correct. It's really worth the price.

Our fifth time and still love it!

We recently spent two weeks at Starfish Varadero and this was our fifth time at this resort, The resort is older with a lot of charm, there have been a lot of renovations since our first visit here. We stay in the bungalows which are spacious and comfortable and clean, always have hot water and the beds are comfortable. The buffet offers a lot of different choices and we never have a problem finding something we like. We spend every day at the beach and it is truly amazing. The staff are aw [... read more]esome, we have made a lot of good friends here over the years and are always happy to go back to what feels like home.

Awesome Resort

We stayed in the renovated side of the resort, the rooms were big, clean, everything worked perfect, the patio was big, the pools were clean, we spend most of our time at the quite pool, the beach was breathtaking.The service desk, the bartenders and the lady at the buffet were so helpful and took care of us right away, The food at the buffet was cold, breakfast was my favourite, never had to wait long to get my eggs fried in front of me everyday.We went to the Italian La A Carte twice, the spag [... read more]hetti was delicious , hot and tasty.Overall the resort was a good value for the price we paid and I would recommend it to my family and friends.

Great time

The staff were friendly , the resort was clean , the beds were comfortable and the shower's worked . Limited selection at buffet but the beach side grill served chicken , pork fresh of the grill so it was a great alternative to the buffet. The Milan Restaurant served excellent pasta and pizza.

Great Resort and staff were amazing

The hotel was beautiful and upon arriving at the front desk for check in ,we were upgraded to the newly renovated side,at no extra cost.Check in was fast and the front customer service staff were friendly and very helpful .Tamanna at the buffet was the sweetest woman ever.She’d see us coming and she’d have a table ready for us.

Needs a lot of work

The room is in needs of a lot of work and better maintenance! we had to clean the filters of are AC to make it work. The food was'nt good and i'm not a fossy person. The cooks are good but the buffet was not. Birds flying in the buffet did not like. The peoples very friendly

Another great time at this wonderful resort.

Starfish Varadero is a great place to stay. The staff are friendly and helpful. The grounds are well kept and clean. The food was wonderful. I love the music ranging from Jazz to acoustic guitar to local music performed each evening on the terrace. My bungalow was large, clean and located very close to the beach. The addition of coffee pots this year was a nice bonus.The Manager Alex and Assistant Manager Andrea were eager to make my stay as positive as possible.

Wonderful!

This was a great modern and comfortable hotel. The food was amazing and the hotel provided spectacular shows. The facilities were also properly managed. Overall we had a great experience and we look forward to going back!

Renovated rooms are immaculate.

Expansive resort, so upgrading to a bungalow (some are currently getting new mattresses, but they are not yet renovated) would be better for those who are challenged with walking distances or with using stairs to access rooms in the newly renovated area. Starfish has an amazing beach area with many palapas and lounge chairs. Good water sport activities are available, plus beach volleyball. There are some pool vendors, plus on site craft vendors, too. As well, there are 2 pool areas...one quiet a [... read more]nd one with activities usually starting around 3 pm. Buffet food (great variety of cheeses, salads, baked goods, hot meals- although not always hot) and all breakfast/pasta/fish cooks prepare steaming individual dishes. We found Sizzlers to be a very good on-site restaurant, but found that our group of 8 was too large to book at the Spoons restaurant. Sunwing guests are treated to an absolutely fabulous 3-course chicken and lobster dining experience... attentively served by very personable staff. Be aware that not all public washroom areas are up to par (some stall doors don’t close/lock properly, no toilet paper, dysfunctional/missing hand dryers); very impersonable reception area staff.

Beyond Exoectations!!

We requested a bungalow for our two families to be in the same building as ours. They put us right beside each other. Love the distance to the beach and the pool. We also spent much time at the “second floor pool” where they serve the BEST pizza. The pool bar and beach bar also serve great burgers, hotdogs, egg sandwiches... unreal. The buffet is lovely for yummy omelets... if you go for dinner, the chef at the back will make anything you wish. I also had white fish, fettuccine, fillet minio [... read more]n, and pizza at the al la cart that you Do NOT need to make reservations for. The grounds need work and the bungalows are outdated, but who cares. 😄. Enjoy!!

Starfish Veradero

Staff were wonderful, even if overworked... Beach lovely. I wish this hotel and others in Veradero would stop using plastic cups. It would be better for guests to have to buy a cup while there and reuse that one. There are plastic take-out cups on the beach which means... cups in the ocean... Sad, especially when it is so unnecessary. Some folks bring a take out mug/cup for drinks, but not many. The resorts and Cuba need to take more of an environmental responsibility. To be clear, this is not a [... read more] "littering" issue, but an environmental one. Rooms were lovely, and grounds very well kept. Definitely worth the money and great to get away.

Good value

Pros: All staff were kind, helpful and pleasant; there is no limit to the number of times guests can dine at the a la carte restaurants; entertainment staff were consistently energetic and enjoyable; lobby is beautiful; cappuccino and lattes from Lobby Bar in mornings amazing; bungalows offer privacy and close proximity to both beach and pool; beach area unbelievably beautiful; various free water sports offered; free bottle of water left in room each day; beach snack bar was excellent for lunch; [... read more] excellent beer and pina coladas. Cons: Rooms need renovations, they are old and furniture is falling apart, beds are uncomfortable- one of ours had a broken spring that made it unusable, showers sprayed water all over the bathroom, bidet was unusable and our toilet needed to be fixed daily; the grounds could use some work - what used to be a canal is now left empty and without water, grass is dead, tennis courts in disarray.