Great resort

Considering the hardships that are happening in Cuba right now. Melia Cayo Coco is still a great resort. We have been to MCC 6 times now and always recommend it to others. Beaches are great and the staff are outstanding!!

Fantastic trip Meliá Cayo Coco

This resort was great. The grounds were very beautiful and the beach was one of the best I’ve been to. The resort itself is very well run. The room was absolutely comfortable and very modern. The housekeeping staff did a fabulous job every day, the room was always spotless. As for the food, all meals were good. There was a wide assortment of options. The staff made the dining experience even better with their friendly manner. Massive shoutout to Sachy Perez, who was so great throughout my stay [... read more]. She always went out of her way to make sure every guest (including myself) was taken care of. Also, big thanks to Abel Gonzalez and the evening bar manager for their great service. From the many resorts I’ve stayed at in Cuba, this will be the resort I come back to.

This is the best resort I have stayed in off all the resort I have been to in Cayo Coco

not too big easy to get around,beautiful beach the food was good ,and of course the staff everyone from the front desk to the beach boy always helpful . the only change I would like the gym to open earlier then 9 am

Nice Stay! Wonderful people everywhere we went!

Very Clean accommodating Resort. The beach is worth every penny! Nice views from the a la carte restaurant! DJ was exceptional and 24 hour facilities were great if the night lingered into the wee hours!

Very good place to stay and relax

We stayed in Melia Cayo Coco May 12-19. Overall, the vacation was good: the weather was nice, with a few rains, perfect beach, decent food, nice pool and activities during day and evening time entertainment. The only glitch was an alcohol: the variety was not great and, most importantly, the resort first ran out of red wine on Sunday, May 14. Then by Monday they ran out of the white wine and by Tuesday – out of sparkling wine. So, wine lovers out there – be aware! We had to settle for beer a [... read more]nd rum as we are not cocktail-lovers. We talked to the administration rep in the Guest Experience office, they cited some delivery issues with a truck stuck for some reason or other in Havana. Whatever the reason was – fact is, they didn’t solve till the end of our stay on May 19 and we don’t know when they finally were able to re-stock they wine supply. Other than that we liked the resort: it’s clean, the staff is friendly, in the eating area there are cooking stations where chefs are cooking meat, fish or pasta for you if you’d like. Our special thanks to the entertainment team and their coach – they were young and energetic and put on a great show every night, everyone enjoyed it!

Very relaxing resort

very relaxing, good size room with king bed, water delivered daily, great staff.. absolutely no complaints. it is however, rainy season... although rain only during the night for about an hour, the humidity did bring the "mosquitos" . best travel time is definitely in November... Great staff,very good food and plenty of it. I have been at this resort a few times and is my first choice over any other resort in Cayo Coco. Adults only., not large very comfortable. great beach.. bring your f [... read more]ishing rod...,..

Nice but not a 5 star

Good service and the staff are incredibly friendly however this is definitely not a 5 star resort. The pool is filthy and also has broken tiles all over, the gazebos around the pool are falling apart and have exposed nails all over them, they’re also never cleaned and are filthy. However the beach is beautiful if you prefer that. The food is meh, not great, but not terrible either. The upgraded rooms are very dated, but certainly not bad at all, they’re kept clean.

Melia Cayo Coco

It had excellent staff who were very helpful and prompt at dealling withneeds and issues we needed help with. The resolt was clean indide and the prprttu out side as well. Note my etesight is poor and may not always write well. Beach was very clean and beautyfull. Pool was excellent.

Great place for a relaxing vacation

Spent 10 days in April at this resort and will definitely return next year. The staff are amazing, so helpful and friendly you feel like you’ve known them all your life. My room was newly renovated and very comfortable. The food was great. The beach beyond beautiful.

Amazing week

My 20 year old daughter and I spent an amazing week in the Lagoon Room block 2 on the 2nd floor. Room: clean, comfortable beds, hot showers, no musty smell, beautiful view of lagoon and sunset. Water and other beverages were stocked daily. Buffet & restaurants: Plenty of food, eggs at buffet or 24 hour snack bar any way you want it. Lots of options for veggies, pasta, chicken, pork, fish, fruit, dessert. Drinks: some areas on resort carried frozen options such as pina colada or Daqueri  [... read more]while others didn’t but there was no shortage of beverages. Grounds, Pool, Beach: simply beautiful! Well manicured grounds, clean and cared for, pool was blue and clear and you can’t beat the white powdered sands and crystal blue water in Cayo Coco. Entertainment and staff: Amazing!! Can’t say enough about how hard they work and how energetic they are to ensure you have an enjoyable vacation. We will definitely return.

Melia Cayo Coco. Another wonderful stay

This was our second trip to Melia Cayo Coco this year. We had one of the best times out of the past 15 or more stays here. The service from all staff was excellent , everyone was very happy to help out with our requests. Thank you to Juan Carlos, Kennier, Yunismy,Haila and Gippsy. The food was delicious at the buffet and at the al la carts. Breakfast and lunches at the Ranchon (beach restaurant) very tasty with lobster on Cuban Day. Thanks to Champu, Orlando, Exay, Raul, Bravo and rest of [... read more] the staff in the kitchen. The service from the wait staff, not only are they wonderful at the job, they also sing and dance.Thanks to the Leandro, Osmany, Yusmelkys and Yaneisy. There is live music daily at lunch at the Ranchon with the ever popular Sol de Rio and another band who’s escapes me. The buffet has a wide variety of choices of food for everyone at breakfast and dinner, we did not have lunch at the buffet. There are some shortages we noticed but they did not affect us, such as pasta and pork. The buffet is quite noisy earlier in the evening at prime time. The staff do a great job greeting guests and providing warm and friendly atmosphere. Special thanks to Beatrice and Vivian for breakfast service and to Omar and Celia for dinner service. The resort has a high number of repeat guests. On this trip met many friends from Canada and friends who have been able to travel from the UK. The animation staff do a great job of engaging those guests interested in participating in games at the beach with boche, volleyball, dance lessons and Spanish lessons. They also have a fun rum tasting event which is quite entertaining . A big shout out to Rene, Julio, Nosleny, Annie, Victor,Chino, Yaneisy,Lia and Jilena, thanks for the fun everyday! There is nightly entertainment in the lobby, always from the piano Elim and all the other performers. On the main stage there a fantastic dance company putting on terrific shows. There was also performances by a circus troop, a rock band and a Michael Jackson show. The grounds are in great condition and well maintained by a great group of gardeners Borges, Rolando, Felipe and the numerous others. The beautiful beach stretches for miles and you can sail, snorkel and fish. The classic room we stayed in was dated, especially the shower and tub. We know they are slowly working on renovations. We appreciated that the room was very well cleaned everyday. A big problem was the lack water pressure and temperature at peak times between 5 and 6 pm when everyone was preparing to go to dinner. This can be very frustrating. The staff were prompt to try rectify the problem. The biggest reason we choose to return to the Melia Cayo Coco is the peaceful vibe. No booming music at the beach which is absolutely amazing! Very chill music around the pool in the morning. Over the years we have developed many friendships with the staff and each time we are warmly welcomed. Their excellent service truly appreciated!

Wonderful staff and beaches

Enjoyed our weeklong stay at Malia Cayo Coco. The staff was so welcoming and kind, and the beaches were amazing - easily the best part of the trip. Our first time in Cuba was amazing. We loved the lagoon view suites.

Very happy with resort

We would definitely return to this resort. Beach is absolutely beautiful. They do everything they can to make your stay enjoyable. We stayed in a lagoon room which was very nice. Grounds are very well kept. Only complaint is the cats. On the bus to the resort we are told not to feed the cats or dogs because they are wild but people feed them so they are around the eating areas looking for food.

Very happy with resort

We would definitely return to this resort. Beach is absolutely beautiful. They do everything they can to make your stay enjoyable. We stayed in a lagoon room which was very nice. Grounds are very well kept. Only complaint is the cats. On the bus to the resort we are told not to feed the cats or dogs because they are wild but people feed them so they are around the eating areas looking for food.

Awesome stay

We traveled to Melia Cayo Coco March 24 for one week vacation and loved everything about it. Resort is not very big but beautiful, clean and very well kept. Staff was very friendly, did everything to make visitors welcomed and happy, always smiling. Food was amazing, beach was one of the best we ever seen. We had nothing to complain about. We planning to returning soon again. Thank you from bottom of our hearts for beautiful vacation.

The best of cayo coco

Melia cayo coco is always the best the most fun and have the best staff I have ever met. Because of this I will always return many times through the year. The afternoons with the band and dancing are so much fun I literally stay for hours to enjoy with all of them. Can’t wait to go back in June to see everyone again. Much love to the melia staff. ❤️❤️❤️❤️❤️🤗🤗🤗

Great Resort, amazing beach, fantastic customer service

amazing beach, fantastic customer service, quick resolution to shower issues, A/C etc. Almost immediate response. Special thanks to Yunismy, customer care representative. Great maintenance of the resort in general.

We loved the resort

We were happy with all aspects of our stay- clean room, friendly staff. some line ups in Cuba to get in and out but overall they did a good job with so many people going through. Some repairs due to hurricane but no worries for us. Grounds were clean- beautiful greenery.

Post COVID Review

My husband and I visited end of Feb 2023. We had a lovely visit and value for money, this is a great resort, despite some of the limitations already spoken about re: variety of food (before COVID food was plentiful and lots of variety) and variety of liquor (there was no gin or vodka so we drank scotch and soda). Airport arrival was smooth and organized. Air Transat had no delays (as opposed to the SunWing horror stories). Check in was smooth (as per usual). Beach and pool were beautiful (as pe [... read more]r usual). Lunch at the beach on Thursday was lobster (fabulous! Kudos to the chefs!). People were very friendly (as per usual). We met new friends and had fun playing pool every night. We had lunch at Lenny’s ($25CAN per seafood plate, $5CAN per beer). Location is beautiful and peaceful-spent an hour there just beach-combing. Taxi was $35CAN - this includes both ways. Did a private 1/2 day birdwatching tour which was Excellent, super interesting, highlight of our trip. Yes, we would love to go again, hoping that the supply chain issues get better and the prices stay relatively modest in comparison with other countries. Thank you Melia Cayo Coco for a lovely time- we are rejuvenated!

Wonderful Resort

Melia Cayo Coco…beautiful and very walkable beach, friendly and accommodating staff, everything very clean, good food. There were some shortages…vodka and fruit juices but nothing that impacted our holiday, We are planning a return next year!