Great resort!

Great location for family fun! Water slides were a hit with the kids and lots of different pools and lounging areas to choose from! Meals were good too. Maybe would have liked more vegetarian options.

Fabulous! Fantastic! Funtastic!

Rooms were clean and kept well. Resort was beautiful. Staff was friendly and helpful. Unfortunately, some did not have any understanding of the English language. All dining areas were well stocked and food was great. Good food choices from the A La Carte to the Snack Bar. Excursion was interesting and the guides were pleasant and informed. Great experience!

Great vacation!

Loved this resort! People were very friendly, grounds very clean and beautiful! Rooms very clean, comfortable beds. Food was better than I expected. I am a very picky eater and there was always something to keep me happy. We tried 5 a la cartes: mexican: very Good, italian: delicious, my favourite, sushi: not my favourite as I'm not a sushi fan and found there weren't many other options without seafood or meat, steak house: very decent, mediterranean: very Good, lots of options . The buff [... read more]et was always Good, lots of variety and seemed to be always fresh. The beach was very big, you could walk from one end of the resort to the other in about 10 minutes and if you kept going off the resort a bit there were restaurants and bars that are worth a try with live bands at night. The hotel seemed to be very organized and no one ever bothered you to buy excursions or spa which I have found to be an annoyance at other resorts I've been to. There are lots of pools to choose from, only recommend putting your towel on a chair to claim a spot in the shade by 7 or 8 am as they go quick and they could use more umbrellas throughout the resort. The adult only infinity pool had lots of shade with a swim up bar which we found to be nice when you were wanting a quieter spot away from the larger pools. I would use caution if swimming in the ocean as the riptides/undertow are really strong, but that was to be expected being on the Pacific side. If you want crystal clear, blue waters than you need to go somewhere in the carribean so don't expect it on the Pacific side. Only complaint I would have would be the little amount of shade spots and don't get a room close to the disco as it is very noisy and goes until 3 am. We changed rooms after the first night due to this and they were very accommodating and completed our request no questions asked. Would definitely recommend this resort and would go back in a second. Pleasantly surprised!

Amazing Resort

This the first time I have ever been to such a large resort. Please of things to see and definitely a place to get exercise without going to the gym. Plenty of chairs available both and beach and all the pools. The only issue I had was a little confusion at times on what restaurant was open for lunch/dinner other than that small detail, it is a place I would definitely return. Rooms were clean and large.

Amazing and beautiful

This hotel is clean inside and out, the staff amazing, scenery gorgeous Weather better than perfect, sun all day Beach chair not a problem plenty of it, the food is excellent buffet or restaurant a la carte, no problem for reservation The only thing they can improve a little more speaking English maybe just the basic

Panama resort

Resort is nice but it is toooo big. Not good for seniors. Too hilly. They should have elevators to go up and down. All the rooms and lobbys are up and the restaurants and swimming pools, ocean and all the entertainments are down the hill. If you know spanish than you are ok. Staff only spoke spanish. Rooms are clean. Food is mostly repeated at buffet. Not much choice of vegetarian food. They provide shuttle bus to go around but you have to be at a lobby to order one and that even would take tw [... read more]enty minutes before you can get the ride. At the beach and swimming pool area not much shades provided. Panama is dry and hot place so seniors need cool place to relax near the water.

Disappointed with Royal Decameron

Beautiful country, wonderful locals. Although we enjoyed our vacation, we were somewhat disappointed with this resort and did expect more value for the price paid. Firstly, if you have problems walking, bad back or any physical disabilities, pass on this resort unless you enjoy climbing fairly steep hills and/or stairs to get to and from the lobbies, roadway, etc. I swear I started to grown mountain goat horns by the end of the week. The food, ah yes. EPIC fail nearly all the way aroun [... read more]d. I've never stayed at a resort where I did not enjoy more than half of the a la cartes. The Med restaurant was well known to undercook their pork, the beef was so tough you could not chew it. On one evening, 4/6 tables sent their food back after complaining to the Manager. Unfortunately the Manager did not speak English so it was very much a game of charades trying to communicate the problem. Order the chicken, it was the only edible meat. Sushi bar, spagetti with 5 spice redesigned as Asian noodles. Roast beef at the buffets was so tough, I could not eat it. Entertainment was average, some nights better than other nights. There was 1 French blonde dancer that has absolutely no rythym and should not be dancing on stage. It was painful watching her dance out of sync. Having been in the resort entertainment industry for several years, I can recognize talent. She cannot dance to save her soul. At the French Club, we asked a SMOKING group to please move from the seating area. They swore at my FRENCH travel partner in French, believing she was English and my room mate asked them politely in French. In return, the elderly Quebec woman told her I wish you would die. Shut your mouth!! Although my room mate and I are both French, we would never stay at another Royal Decameron with this French Club. They are rude, arrogant and feel that rules are not for them. We did have a problem the first night in our room with bedbugs. We were immediately moved to another oceanview room where I quickly checked the mattress bindings, etc. for signs of bedbug activity. The Manager on duty, Natalia ?, was wonderful and offered to wash my entire suitcase of clothing in order to prevent taking home any unwanted pests. Our Airtransat rep was available for any problems around the clock. Beautiful beach area with lifeguards but not enough cabanas . Lots of pools to choose from if you prefer. Overall. The grounds are kept immaculate by staff. The staff at this resort are all wonderful but I truly wish they would practice their English on their guests. (English is taught from grade school thru High school) Those of you that did try, great job!! There was ayoung man at the Pacifico buffet, Emilio (?), and he was so proud to be practicing his English. We praised him daily and he continued to speak English. Panama is a beautiful country, I would love to go back but would stay closer to Panama City. This resort is too far into the countryside. I feel the food offered brings down my rating. I'm typically not a picky eater but this was greatly disappointing for the price paid.

Don’t go

Ok. Don’t go here. Security steals your stuff, staff is not helpful our request for help for mobility issue, for a member of our group, was dealt with exact opposite, they put us at top of hill, he had to do 76 steps down to eat 76 up after eating. 30 + trips down south for us this is second bad review ....

Was okay

very large..food ok ..rooms need some tlc...staff friendly enough..lots of pools ..not enough shelters at beach..not enough english entertaintment ...glad we went would we return not likely...but been there done that time to go some where different

Better than I remembered

I was here several years and loved it. This trip was even better! You can be as busy or quiet as you like. No hassles on the beach and lots of chairs on the beach as well as the pools. Buffets are good and al a cart fabulous. I had one of the best massages I've ever had and I get them regularly. The resort is clean and the staff is friendly and attentive. Met several people there for the first time and all will be back! Me sooner than later.

A Great Vacation

We had a great time at the Royal Decameron in Rio Hato, Panama! We really enjoyed the resort. The only negative I’d have is that the resort was very spread out. It required a lot of walking - especially uphill.

Beautiful resort mediocre service

Check in was quick and smooth done at the airport , our room had an actual key lock not swipe card . You can get a second key with a $15 deposit which you get back when you hand in the key . Safety deposit box costs $25 for a week . Free wifi in lobbies - very slow early morning or late night best signal strengths can purchase internet for your room for $16 for 24 hours which as long as you log in and out your 24 hour lasts . Grounds are very well taken care of . Lots of walking lots of sta [... read more]irs if you suffer from mobility problems this resort is not for you . Ocean view rooms were nice , dated but they were ok , cold a/c worked well Pools were kept clean , and had life guards which was nice Good quality liquor at bars , food was less then appealing to us however if you like seafood then this resort is for you Water sports most of the equipment was in bad shape and the staff were less than enthusiastic for you to use any of it Staff not overly accommodating polite but not overly happy to help

Great Resort!

The pools, rooms, & grounds were clean. The food was good and the staff was friendly. There was security and lifeguards. No issues while we were there. The Disco can get a little loud. We had a great experience there.

Great time

grounds are well maintained and spacious. several pools and water slides. buffet dinners and a la carte restaurants were all good. Plenty to do including neighbouring golf and casino. Rooms were quite comfortable. We had a great time and it was great value.

Very nice nice resort

This was a first experience for us and we really liked it....it was awesome..took us a few days to adjust but felt like family afterwards....so many choices of restaurant and bars, the organized activities were all top notch....although the ocean is not the greatest but the amount of pools available sure makes up for it...we loved it

A solid 3 star resort

The beach, pools and grounds , location - not to mention the weather were great. The hotel itself was dated and a bit wore out. This is all about expectations of a 4 1/2 star hotel. this hotel is a solid 3 star. The small 'extras' that we have come to associate with a great resort are not there.... no coffee maker, a mini fridge is there but empty, you have to pay for a safe in your room, there is a deposit required for a second key to your room etc. The shower in our room leaked so much that [... read more] we had a 'stream' of water through the bathroom that went out the front door. This is especially dangerous because of the tile floor- easy to slip and fall. The food was 'good' but for the most part,it was average - but there was lots of it at the buffet restaurants. The specialty restaurants were not really that special. We went to the ' steakhouse' but they had no steak - you could get beef kebobs. At the italian restaurant it was hit and miss for the pasta, but they had good pizza. The 'beach' restaurant served pizza at lunch but it wasn't the same - it was more like frozen pizza. This is really what the resort is all about- inconsistency. Some meals were really good -one of us had sea bass one night - fabulous - another one of us had the chicken, but it tasted like it had been frozen. The 'fruit' juice at the breakfast buffet was ' pasteurized' ( which to me meant it came from a tetra pak container) -it was not fresh. There were not enough 'beach umbrellas ' for the number of guests. This is a big beach (i heard it was 1.5 km!). There were horse rides on the beach. I don't know much about horses but it can't be very humane to have horses standing in the blazing sun all day with no water or sun shelter - we wouldn't stand for that here The staff were mostly friendly and responsive. The attitude puzzled me a bit. When we first arrived in our room the balcony door would not close properly. I called the front desk and they sent someone up right away- so far so good - but when he opened the balcony door a screw fell out of the latch and all the repairman did was screw it back in and left - the door never did close properly... and security is an issue. So all in all - if you are looking for great weather, great beach and lots of sun - this is the place for you.... but if you are looking for more than that- upgraded food, premium drinks, upgraded rooms etc - then you might want to look elsewhere.

Not quite up to par

Resort overall looks beautiful- grounds well kept, pools clean, great beach. But rooms are in need of updating and issues with housekeeping. We had mold in the bathroom, shower leaked and friends couldn't get towels or toilet paper. Other things we were surprised by was that you had to pay for the key to in room safe and while there was a mini fridge if was not stocked at all - you could pay $10 us per person daily for that. Also no coffee makers in room - disappointing features we've had at o [... read more]ther resorts. Food is hit and miss- had some very good meals and so not great. Meat tends to be horribly overcooked. Buffets have a good selection of fruit and fresh baked goods. Lots of people complained about the stairs and walking distances but we were aware of that. May recommend the resort but with reservation and disclosure of extras. Weather was fantastic!

Fair Resort

The grounds were really good and they are constantly keeping up on maintenance. The air in my room was not working properly and never did get fixed although they tried. Most of the food at the buffets is cold and not that great but we did have some good meals at the restaurants. Beach is nice but snorkeling is not at this bay and watch for the undertow. Pools are nice. If you are wanting to stay away from kids then a room up by the adult pool is a good idea. If I were to go back that would be wh [... read more]ere I would stay. Good service but English is not good with the workers.

Mediocre

Old hotel, below average room, food was not that good but beach was great. Would not recommend as there are much better places to visit in panama. Also we expected the food to be a lot better but it was comparable to a place like Cuba.

Hot and big

The hotel is very large ,lots of stairs, rooms very clean and are kept that way, staff very friendly some problems with Spanish but you will find a staff mender that does talk English or French, also I have never been check in so fast and even out was just as quick. Beach is great nice and clean and the same as the pools they even have lifeguards on the beach and at every pool. Food average at the buffets the specials where below average, but what we came for was sun and we got it, great holiday [... read more].