10/10!!!

It was my first vacation in 5 years! I had the best time ever , the locals and workers were very friendly and the people staying st the resort were fun and very social , and the food was great! I recommend buying black wristband . I will definetly be back!

Gorgeous Resort!

Everything was awesome! Loved the beach, loved the pool area, every staff member was so happy and so nice to chat with. The food was amazing. I would most definitely go back! The grounds keeping was incredible and so beautiful... miss it already!!

Not Bad!

Very large resort, hard to see all of it even in a whole week. Food selection was great with many "a là carte" restaurants to choose from. Overall goood resort but the service by the personnel working there could be improved, especially their speed.

Best place in Cancun1

The all inclusive hotel was fantastic and we enjoyed the many restaurants and clubs. So much fun here we didn't have to leave the resort, as it had everything! We would come back to the resort again with our friends.

The best resort if you like to be among young partying people.

The Oasis Cancun is called the entertainment resort for a reason , because its nothing but entertainment, If you like it quiet than this is not the resort for you and I recommend the Oasis Tulum called the quiet resort. If you travel with Teenagers and children this resort might be for you but I would recommend the Oasis Palm. We like to party and be around people half our age because it's fun. We have been to this resort 7 times in the last 4 years. This Resort also has a lot of restaurants, Ba [... read more]rs and night clubs. We can't associate with people our age. If you are young at heart you will be accepted by people half your age.If you like to be just among Adults with little entertainment than the Oasis sens is what I recommend. We have been to all of them but the Oasis Cancun does it for us. I have absolutely no complains when it comes to any of the Oasis resorts neither in service, rooms or food at the end of the day everything is in relation to what you pay and what you expect. The Rooms are Ok but we only use them to sleep in it for a few Hours that is not our priority when we choose to come back over and over. We will return In April 2018 for our 8th time.

Amazing resort

it was an amazing resort the food in the resort was amazing. the service was nice and quick all around I'll give this resort a 10 out of 10 😊 and I'm defently coming back to the same resort cause the expectacular service and experience

Amazing resort

One of the cleanest resorts I've been at. Staff were friendly and accommodating. Food was fantastic. I don't have any complaints. I wouldn't change a thing about it. I would recommend this resort to any of my family or friends.

Great Staff and Atmosphere

A friend and I spent 8 days at the Grand Oasis. Overall the resort is a great place to vacation. The staff continuously went out of their way to make sure our stay was as enjoyable as possible. Personally when I go again I would get one of the upgraded room packages as the room we stayed in wasn't in the best shape. The air conditioning barely blew any cold air the and balcony sliding door wouldn't fully close making it quite uncomfortable to sleep. The food was better than I had expected and th [... read more]e Brazilian steak house was absolutely amazing. The grounds were well kept and they were continuously working on keeping the resort in tip top shape. The pools were a great place to spend the afternoon hanging and were huge with various sports games going on through the day.

Good party resort

Food was great. Party atmosphere. Rooms are little outdated and beds not comfortable. Room service was really bad. Have to call them so many times to get anything especially water. Oasis beach club is great place for parties. No bar in the room.

Delivers as advertised in the way of the entertainment resort

Pros Beautiful Beach, excellent restaurants and food, friendly staff, beautiful grounds, plenty of entertainment. Cons Terrible room, plumbing was failing, tub not draining foul smell, even after maintenance had been in, no pictures, cracks in ceiling walls, floors chipped, vanity chipped, had to purchase a lock for the safe and then return it with no refund, extremely loud party goers passing thru building and by room all night long. Guests on floors above throwing down cigarette butts a [... read more]nd garbage all landing on out balcony each day.

Great party 🎉

We stayed 9 days hade a fabulous time.food and drink is ok but nothing special. Pools are great beach is great. Z and big papa will have you in the party atmosphere all day at the beach club. Bottom line if you want to party it's for you. Cons..bad money exchange leave you waiting in the dark...high fee for a room safe..high fee for internet.

Party resort/ lots of drug being sold/staff trying to extort you

Great grounds, awesome beach, the rooms are not the best but this hotel is purely for partying and entertainment. Was down at spring break and had a few complaints, heard entertainer announce "the molly is ready for you on the beach " (Drugs) and I did not like how you were asked if you wanted drugs any time you went down to the beach even during the day!!! Also found that hotel staff tried to extort you trying to make you over pay for drinks in the clubs and threaten to call the police w [... read more]hen you ask for the menu with the drink prices.

Grand Oasis Cancun, Mexico

The room was clean, towels etc plentiful. The food at the restaurants we went to was always well presented and tasteful. The pool area was always clean and plenty of seating for everyone. We didn't go on any excursions because we went to relax and enjoy the beach and pool.

Grand oasis

Grounds are lovely but rooms are in need of a hughe update. We are in our 50,s but still had a good time the Italian restaurant was amazing. This resort is for a much younger crowd as we heard kids all night long. The beds were very compy. I slept good.

Will never go back.

Overall the hotel was a complete disappointment. Service, cleanliness, food, rooms, staff ability to speak English was so bad even security wasn't 100% reliable. Being offered drugs two feet onto the beach, and in the resort was a constant. Concierge accessibility was nonexistent. More then one account of money, and other items missing from people's rooms during our stay. Tried emailing my " agent " for confirmations during my stay, responses were intermittent at best.

Don't Stay Here!

This hotel is in a bad need of repairs. We were told that they are putting 100 million dollars into the facility - yes, they were painting but bathroom fixtures were old, mouldy and broken. The construction and painters started their day off early and ended it late. They were on our balconies and it made it very awkward. Walls are paper thin and the security does nothing for loud guests. We had 4 beach towels for 5 people... no more. We didn't have bath towels for 2 days in our room. The f [... read more]ood was horrible! Waited in line for 45 minutes minimum. I could go on, but I think you can get the gist. Don't stay here!

Super resort

So many options for eating and a large variety of nightlife! Rooms are clean and the resort was well kept. Staff is friendly. Large footprint of a hotel, so lots of walking to get to everything on the resort.

Grand Oasis Cancun is a JOKE!!!!!

I've been to plenty of resorts and very, very reasonable. But for a place like this in unbelievable pathetic and embarrassing. Other than the people I met on this trip and the beach was good (other than u cannot take the lounger past a rope line and the beach volleyball court has a forest behind w/ roots/branches sticking out of it) I know travel agents have no say on what goes on at these resorts but if you get these types of complaints~~~Why promote them? Here is my breakdown : 1) C [... read more]heck-in is F*** SLOW!!!!!!! I arrived at the resort around 9pm and was maybe 8th in line?... It took me an hour to get checked in....One guy working. I saw other workers walking around doing nothing.... Also the guy who checked me in had the smart @$$ remark on when I asked him if there is courtesy shower cause I have a late flight the end of my trip. He says... "Make friends"... Serious???? 2) To pay for a room safe lock is sometimes ok (don't know why it's not part of the hotel fees) but to pay $7US a day for a whole week is friggin' robbery! 3) Pay for an up-grade of $25/day (NOT on ROOMS but for specialty dining / drinks) That means people who don't do this is NOT ENTITLED to it AFTER PAYING good money for an all inclusive is a JOKE!!! 4) For people who didn't get these "Black Wristbands" Have to lineup EVERY DAY at 6:00pm to reserve a time. 5) For other restaurants you have there's a waiting list~~~So that means you have to leave your day activities, cleanup, then lineup to get a dinner spot~~~Most likely, it'll be an hour late...Unbelievable!!! 6) If you're S.O.L. on getting in on any of these restos~~~you go to the buffet and you guess it, another long @$$ lineup..Serious??? The food in there MUST be the leftovers from the other specialty restos... To have NO made to order pasta is sad.... Only edible thing I had was spaghetti/meatballs with day old nuggets..Geeeeez 7) Breakfast~~~Isn't that supposed to be the most important meal?? Only good thing was the lovely lady who made the eggs (bless her for feeding me) But to have BACON for only ONE day I was there is embarrassing~~~Even Cuba had bacon EVERYDAY for breakfast. 8) My room was 4410 (wk of Feb12-19, 2017) My door can be easily be opened from the other but giving it a good push (no key card required) Of course I complained and lo and behold they'll get someone there...an hour later nothing~~~ So I didn't bother cause I've been waiting wait too long. Meeting new friends and having sunny weather saved a bit for this trip~~~Grand Oasis Cancun is a money grabbing resort that only cares for people who paid $200 EXTRA on top of their vacation. JJ ARROZ PS : This rant is a God honest truth, But I'll be really surprised this comes into print or forwarded to the resort.... But Trip Advisor and other hotel reviews will know. Too bad you don't have a 0 rating cause that's what I'll give the "Overall Rating"

Mixed emotions

For a first time in Cancún and to compare to other resorts we were a bit disappointed at first. We booked grand oasis for the entertainment and the restaurant options. Although there are 2 buffets the remaining restaurants often had lineups and did not take reservations. You have to wait in line to get your name on the list and then hang around until they call you. Some were quicker than others, but generally if you showed up after 7pm it was a waiting game. This being said the good was excelle [... read more]nt in the restaurants. Buffet is standard for dinner, horrible for breakfast. Again waiting for a buffet and then only have most trays emptied and to be refilled by random dishes. The room: well we weren't there to spend time in the room right? So decent and clean. But if you get a room with a connecting door, be prepared to hear everything loud and clear.

Less than we expected

Before booking this hotel you should be aware of a few things: 1. You get what you pay for. This place was a little cheaper than some others and we got what we paid for. The rooms were ok but not great, the place was clean enough and in good enough repair but I would give it 2.5 to 3 stars. Not the 3.5 advertised. Never enough towels, toilet ran if you didn't fiddle inside, took 15 minutes (yes 15) to get warm water in the shower and several more first world problems. 2. The place advertised  [... read more]several restaurants. This is a very big resort. 1,400+ rooms. For simplicity of operation they have several on one side that are duplicated (under a different name) on the other side. All of which were very pedestrian. A hamburger stand by the pool, a taco stand, a coffee bar, a hamburger restaurant, etc. all count as 'restaurants'. As you start to eliminate these your options diminish quickly. There is one "steak house" and I use that term generously. You must make a reservation and there are limited sittings (which keeps their costs down). They have several types of meat cooking on large spits continuously and you put veggies on your plate (buffet style) and then they come around every few minutes with a different type of meat (pork, beef, turkey, filet minion that tasted the same as all the other meat). All over cooked and you never knew what's coming next so can't plan for it. Very disappointing. 3. They do have several "levels" of service you can pay extra for and as a result you need to wear an annoying wrist band the entire time. The "better" bars and restaurants are accessible to those that paid "extra". We did not. Again. We got what we paid for. 4. I'm not a big drinker but unless you like wading into the pool for your drinks at the Wet Bar, the rest of the bars are actually very inconveniently positioned which results in a long walk to grab a drink. Very few of the bars had rye-whisky-bourbon, and served Scotch instead. Several bars would only make mixed drinks (strawberry daiquiri or piña colada etc) when it worked for them. ie: ran out of mix; the bar just closed; the bar closed for dinner hour; the bar is only for the restaurant.... and finally, I'm absolutely sure the booze is VERY watered down. My wife, a light-weigh drinker by all accounts had 6 piña coladas one afternoon with not even a "buzz" and then, another day, one marguerita "off resort" that wasted her.... you do the math. 5. This is a PARTY resort. Not recommended if you have little kids or are seeking a relaxing getaway. We were woken up every Night 4-5 times between midnight and 5am with people screaming and partying hard in our building, and we supposedly had the quiet building of the 5 in the complex. We were there jan28-feb4, 2017. Not spring break but it certainly felt like it. I'm sure many want this atmosphere but we weren't expecting it. 6. They did have free entertainment in the main building every night from 7-8/830 and that was good. We did use their massage services and although an extra cost they were good. They also have several clubs that really only get going after 10pm. We weren't there for that so I can't offer feedback on them. They do have a nice beach. Nice sand on the beach and in the water. Red flag was out the entire week due to rough water at this time of year. Big waves but the ocean was reasonably warm once you acclimatize. We left the hotel pool to the kids and drunks. We had plenty of time in the water off resort snorkelling. 7. We did several 'off resort excursions' but I booked those on-line myself before we arrived. They will book that stuff for you if you want to leave it until you get there. 8. Bring Pecos as it will cost you to exchange at hotel or in town. They were at 18.9 pecos to 1 USD while exchange rate was at 21:1although you bank will charge a fee as well. Obviously this will change. So in summary - My rating: Food: 1.5 out of 5 Room/Bldg: 2.0 out of 5 Staff: 2.5 out of 5 Atmosphere 1.5 out of 5 Bars: 1.0 out of 5 Beach: 4 out of 5 Pools: 3 out of 5 Location: 4 out of 5 Extra services: 3 out of 5 Entertainment: 3.5 out of 5