Amazing Resort

Grounds were meticulously groomed, it was spreadout, and you could choose quiet areas or busy areas. Beach was beautiful and wide. lots of courteous staff, Rooms were clean. the variety of food at the buffet was incredible with 11 stations that were changing everyday., as well as themed a la carte restaurants, and reservations were not required! lots of variety, food, snacks, activities, and entertainment.

Amazing resort!

One of the cleanest and nicest resorts I've been to in Punta Cana. Theres so many activities and resort is very family oriented. You're even allowed to take food from the grand buffet out if you don't feel like eating in there. Will be back for sure!

Dreams Punta Cana very nice place

We enjoyed our stay at the Dreams Punta Cana very clean resort, our room was always cleaned nice and the food was a little above average, the employees were all very nice. All in all I would give this resort a solid four star rating.

Dreams Punta Cana

oh.we had an awesome time. rented a private cabana on beach for a day! fun.fun fun. would recommend Dreams to anyone. food at buffett was very good. the Wine Cellar was a great night. the entertainment team are execellente! and travel agency the best!

I dream of Dreams Punta Cana

We thoroughly enjoyed our stay at Dreams Punta Cana. The staff were very friendly or, in their own words, "Happy, happy". The food was well prepared, varied and tasty with a choice of restaurants that did not require reservations. The pool and most notably the beach were clean. One did not feel too harassed with vendors or tour offerings. In short, a very relaxing, pleasant week in the sun.

Wonderful resort

Spent a week at the dreams resort. Beautiful grounds at this resort. Wonderful staff. Rooms are nice but very average and showing their age. Food was top notch. Drinks were always amazing. As usual you need to ask them to back off on the alcohol. The evening entertainment was well done but the shows didn't start till 930 and felt this was late.

Good and bad

Good: Food was amazing! Resort grounds were beautiful! Pool was nice for the most part. Staff very friendly. The shows were great! The spa was nice but not the best I’ve had for the money. Bad: Front desk staff - Had problems with getting side-by-side rooms with a friend I was travelling with. When we booked, we specifically requested this for safety purposes. Took 2 hours to get my room after arriving at hotel. My room was adjacent to another room separated by a door that was not sealed in a [... read more]ny way so I could hear a pin drop in the next room. Didn’t get any sleep last 3 nights because of rowdy neighbours. Called front desk multiple times and they were difficult to communicate with. They wouldn’t switch rooms for me or compensate me for the horrible experience. Also found the show start times to be late. 9:30pm.

Dreams punta cana

the grounds of this resort are excellent. Food was great along with the service. Room are in great need of updating, the only down side. Pool bar was excellent along with the girls serving around the pool. Easy to get your drinks

Dreams Punta Cana

We returned to Punta Cana after travelling elsewhere for the past 10 years. Chose Dreams Punta Cana because of our satisfaction with several other Dreams resort stays. Resort is showing it's age, but everything in our room (4314) worked well. Lots of water pressure and hot water. Comfortable bed. Housekeeping was hit and miss on towels and face cloths. Only after we were approached by customer service by the pool one day and asked about our stay, and mentionning the towel/face cloth minor issue  [... read more]did we have them for the rest of our stay. Grounds are immaculate and nice and lush with several different types of flora. Service overall was very good. Few instances at a bar where people were waiting and a person would walk up and get asked by the bartender what they wanted right away and get served. Big tipper ? Food and service was very good at all a la cartes. From what we remember, the beef has improved immensely. The hamburgers and gyros were delicious. One day on the beach they were BBQing chicken and pork chops. Most delicious and tender pork chops I have ever eaten ! Family resort - we were there over Easter and lots of kids around but lots for everyone to do and a huge pool so never an issue. People hoarding the free floaties ARE an issue. If everyone gave them up after their little float around the pool then everyone would get a chance. Saw lots lying on 4-6 crisscrossed, and when asked politely for one, would be told they were being used. Will take our own (and saw lots doing that) next time. Also the towel issue is not enforced although they state security will remove towels if no one shows up after 15 mins. Basically these same issues (rude-inconsiderate guests) are at every resort...... Nice beach but not Bavaro white sand beach. Very clean, no seaweed. Nice to wak on for several miles in either direction. No timeshare issues although we didn't turn our paper key in for resort credits. Spa was OK. Had a side by side 80 min massage (good) which included a water journey ($35 value-series of hot/cold water/steam treatments) Other resort spas were nicer. They would accompany you on the different steps and time you. Here the steps and times are posted on a board and you have to keep checking and guess on the times. Some of the showers/equipment need repairs. Had share privlege at Now Onyx which is a 5 min cab ride. Went and walked around this brand new resort and had dinner/drinks at their Italian restaurant. Very good food and service. Then spent some time at their beach party. Vegetation not established yet, lots of concrete. Should be very nice in the next 5-10 years. Didn't check out their rooms. Weather for the week was sun/cloud/rain mix. But still very warm and humid. Windy the whole week. If you can find a deal, this resort is a good value.

Dreamy Resort

The grounds, pathways of the Dreams resort were breathtaking. Beautiful, lush, well groomed gardens. Very well manicured and the grounds, pathways, pool and beach area were very clean. We felt very safe at the resort. There were staff stationed at the beach and along the roadway/ path to the beach and main building. The food was good. You would never go hungry. Like any resort you do have to save a lounge chair at the beach or pool. The explorers club for children was fabulous. Lots of activitie [... read more]s for children, teens, and adults. We would recommend this resort. We loved our week at Dreams and would definitely try another Dreams resort. We did have to make a request to change our room as our room had an adjoining door. It would have been okay if the adjoining room was being occupied by family...but you could hear everything going on in the room....all hours if the night. Staff were fantastic and were able to move us to another room within 1/2 hour. Excellent service. Thank you Dreams

Nice resort

Rooms could use alittle upgrade. A couple of days had no towels in bathroom. More servers around the pool area. Lack of mats(loungers) in the pool. More huts at the beach for shade. Loved the grill and idea of no reservations for restaurants. Workers very friendly.

Nice Resort, Nice Amenities, Nice Staff...But Still needs work

Well kept grounds , no mosquitos. Kids clubs, family/teen centre, pools, and beach were great. Staff were nice. Food ok, but too much pork. Rooms clean, but too small. All of us got travellers diarrhrea.

Beautiful!!

We had a spacious, clean swim out room that we found lovely. The food throughout the resort was fabulous, the staff were friendly and helpful. On one occasion, we left early for the gym and left our safe open. Cleaning staff came in, earlier than expected and reported the find to security. We were impressed by the way it was handled and that we had to contact security to have the safe reopened. Grounds were beautifully maintained and were a pleasure to walk around. Down sides: 1, we were next to [... read more] the janitors closet and no effort was made by housekeeping to reduce the noise level. 2, Our tour operator forgot to pick us up to go back to the airport, although they did send along transportation once we contacted them.

Dreams Punta Cana

Dreams Punta Cana was no disappointment in terms of the resort, its facilities, it's beach, its a la carte restaurants and main buffet. The unique swimming pool is designed in such a way that it winds itself along the complexes and every guest has a piece of it at their doorstep - almost right down to the beach. The food was excellent in its variety, availability and taste. The rooms and balcony were nice in size and the beds were extremely comfortable. However, the rooms could be upgraded t [... read more]o include: a) a double dresser underneath the mounted TV (the space is there for it). The only place to put any personal wear is on open shelving contained within the closet; b) towel bars in the bathroom (there were none); c) the partial shower glass in the bathroom should be removed and a shower curtain installed in its place. You have to actually step into the bathtub to reach the shower controls and/or plug and to also test the water temperature - very inconvenient, not too mention that your feet could get hit with extremely hot or cold water; d) they need to move the toilet paper dispenser to the 'other' side of the toilet to make it more easily accessible. As it stands, you'd better not have shoulder problems - the backward reach is far. The only other noteworthy item for me was the service at the front entrance and in the main buffet. In my opinion, there could have been more staff. Last of the somewhat negatives were the flamingos on-site. They were cute and beautiful, BUT - they were very noisy and could be disturbing for guests that like to sleep in a little. Luckily, I was an early riser. On a positive note, however, I would definitely recommend this resort and also return there myself in a heartbeat - overall, the resort is simply beautiful and won't disappoint.

Great resort, but is showing its age

This was our second time at this resort and we enjoyed it , good food excellent housekeeping staff, very friendly employees in general. The buildings were very well kept and grounds well manicured however its age is starting to show. We were a bit disapointed that some of the Specialty Resturants were often unavailable at supper times due to "private events".

Established Paradise

I know, strange title, but there is something to be said of an established resort. While the rooms were dated, how much time do you really spend there. The grounds and scenery were STUNNING! We didn't have a meal we didn't like, and although we were a little concerned that the a la cartes didn't take resos (this was our first experience with this set up) it worked really well. A couple hiccups were quickly and professionally sorted out by staff. All in all, a lovely holiday.

Wonderful experience

I had a great time, the resort was beautiful and the rooms were very clean. I have a difficult time when it come's to food all I can say is that there were so much food selection and it was not hard to find something. Not only was there a wide selection but the food was fantastic. The resort is beautiful and well groomed. The staff is very polite and pleasant. I will be bringing my son and his family there next year! Excellent experience.

Feb 12 - 19 - Swim Out Room

This was our first all inclusvie vacation (in the past we have Cruised). Do to the fact that we arrived late (due to flight delays) we ended up getting bumped from our room (it was obvious as they used white out and wrote in the new room number). The frist room we stayed in (Rm 4101) had NO VIEW of the pool and the right beside a walk through to another building. I complained and we were moved to Building 1 and a much nicer room (RM 1102). That room had the extras that the first one was mi [... read more]ssing (ie, umbrella, house coats, welcome letter with % of spa services). The cleaing staff were friendly and very helpful. We didn't like the way the sales for excursions and the night of crafts were done. We could not walk 5 steps without someone trying to sell us something I would have thought the resort would not allow that type of pressure (very similar to crusie excursions...once you pass the cruise port the Islanders beg you to buy something). The food was OK, really didn't have a lot of variety for myself (I have a peanut allergy) for breakfast or lunch. Dinners I had more options. I should have been informed that I needed to see the main desk to have a letter written up to explain my allergy which I would then show to the waite staff and managers. Once I got that it became very easy. This letter should have been given to me prior to arriving at the resort. We felt very safe while on the property.

Dreams Punta Cana

Dreams Punta Cana didn't disappoint us. The lush gardens, the pink flamingos, the beautiful peacocks were a hit. The grounds are meticulous. The pool is absolutely gorgeous and runs the length of the resort to the beach. The waters however is very rough due to its location and not recommended for swimming. The food was excellent and the service was also great. We had booked an excursion from Ottawa for a Catamaran ride to Catalina Island for Wednesday Feb. 15. The agent was not there on M [... read more]onday when we saw our Sunwing agent so we went the next day only to be told that the trip for the Wednesday for which we had a confirmed booking was full. We agreed to go Friday. Our paperwork I dictated that the bus left between 7:45 and 9:00. Thursday morning we got a call in our room while getting dressed that the bus was there at 6:45. The caller didn't speak English so he hung up and had the hotel call. The hotel asked them to wait for 10 minutes so we ran to the front and th bus was gone. Needless to say we weren't too pleased. Following a lot of stress and anxiety they finally got us on for Saturday. It was extremely stressful to have to go through all of this when we had what we had and the paperwork indicated booked and confirmed. Had they had place for Saturday we would have been out over 500.00 for the wrong information we received from the tour booking agency.

Did not meet our expectations

1) The dining was a C+ at best. Extremely bland food. Food was often not kept at a proper serving temp. Not the type of buffet one would expect at such a large resort. Poor selection! 2) Beach was extremely small for the size of the resort. Limited swimming area. I do understand due to the rocky beach but none the less too small. 3) staff friendliness was a hit or miss. Some staff were extremely friendly while other appeared as though you were interrupting their day. 4) entertainment was at  [... read more]a high school play level at best. ( all thought they did try)😔 5) worst of all was the constant harassment while trying to relax on the beach from people trying to sell jewelry, to sunglasses, day trips, pics with parrots and t shirts. Extremely annoying when trying to relax with the family. On a positive there were the few select staff that made up for it and the facilities were clean🌴