Amazing resort!

Everything at this resort is fantastic. Excellent customer service. Very clean. Lots of excellent choices for food. Nice beach, pools. Good for families, romantic getaways, friends getaways. Highly recommend

Must read!!

I got kicked out of the pool area (akumal) for sitting on their chairs because apparently you can go to the other resorts (4 in 1), but you can’t use the other pools or anything on the resort... I was not informed when checking in, I got so embarrassed. Majority of their meat is pork, I thought they’d have a decent amount of beef / chicken options but no. Most of the food/restaurants are not good, part of the buffet was decent but the breakfast was my favourite. All they served was pasta, n [... read more]ot enough rice or salad options. The staff were great, Marcos (air Canada rep) was absolutely amazing & super friendly. They hardly played Spanish music, they played majority Canadian/American radio music. There are not enough chairs to sit by the pool. People will lay their towels down & leave to go eat so they can come back later if they want & have a spot. The pools were beautiful but closed too early, before the sun even sets 6 or 7 pm. Overall decent resort, I would probably stay somewhere else if I ever came to Mexico again.

Great getaway!

We booked at Coba and it was a great getaway. We left our child at home and she would have appreciated the resort as very child friendly. It is not right on the ocean so trolly or 10min walk in high heats. Plenty of food options. The resort is massive and can be overwhelming. Booking with Tripcentral was awesome and we will do it again. They were in constant contact and great to deal with.

Relaxing holiday

Coba is a very nice resort. It is a little aged but kept very clean and well maintained. Food is good it’s your typical buffet food. Always find something to eat. Pools were very nice. Sometimes hard getting chairs in shade. But that’s every where. Also because of staff shortage they didn’t have the towel booth open at quiet pool which was a inconvenience having to walk all the way over to the other pool to get towels. Staff were all very friendly and professional. They all seem to go  [... read more]far and beyond to help you. Large resort so expect walking. They do have trolleys to take you to other parts of the resorts and beach. Overall a very nice resort, if your expectations are a new fancy resort it’s not for you, it’s dated but very clean. We enjoy the Bahia Principe chain been to 4 different ones in different areas.

Dissapointing

We have stayed at many many hotels in the Mayan Rivera. By far this was the most disappointing. in a nutshell these were the reasons Restrictive beach access for Coba guests Large lack of chairs or loungers at pools no room service, not an option no poolside service for drinks no food at all available at pools cannot take any food out of the restaurants or buffet for consumption in room reservations at a la carte's almost impossible and very restrictive due to electronic  [... read more]system in place and lack of personal representation. I guess this needs to be done on their website weeks in advance. restrictive and lacking mini bar etc..... not a 5 star resort

Very good hotel

It was pleasure to stay in the resort beautiful beaches very good service delicious food clean room........................................................................................................

The worst resort i have ever been to

this resort is a 1.5 star at best food is not good i did not eat all week line ups a buffett tables not cleaned one bar tender at pool were not able to book resturants nothing available we heard we had to slip the matre d a 50 american to get in in 45 years of travelling this is worse than a cuban resort the worst part of the trip was the attitude of staff could not speak to managemant as they were never  [... read more]available stay away from this resort if u read reviews they are written by staff

Ahhh...could be better

Way too crowded Too many kids Not enough chairs Great food Rooms not so good Lots of mosquitoes Staff amazing Pools puss warm by 2 Hard to find peace and quiet Too far from airport Akimal much better

Great resort

Every thing about this hotel was great. Grounds were well kept. Staff was very nice and friendly. Rooms were cleaned well every day. Restaurants that we went to were really awesome. Food in buffet was great.....

Beautiful resort.

Bahia Principe Grand Coba is an excellent place to enjoy anice vacation, a very clean place and a sanctuary for wild animals. The food in the buffet is very varied and tasty, the bedrooms are very spacious and clean. The dinners in the different restaurants were delicious. The shows were phenomenal. The most fascinating is its peoples who kindly met our needs in a very profesional way. If God allows it, we can return with our children and grandchildren

1st time definetly not the last.

We had been going to Cuba for 35 years, things were sliding there so we thought we would try Mexico and this Resort Chain. The resort was amazing, the Staff, the food, the amenities everything would be 9 3/4 out of 10. The cost was twice as much as Cuba but well worth it. The grounds of the resort were beautiful and vey well kept. The rooms was great, we were in Building 4 nice n quiet and very very clean. The maid was fantastic. Beer, pop, and water were delivered every day for the mini b [... read more]ar. Food selection was off the charts excellent excellent excellent. Variety of foods served was great and diversified every day. Steam tables were always hot - cold trays were frosty. The grounds are huge so walking was great in the morning - you can use their inhouse shuttles around all 4 resorts but be aware that all-inclusive is only at Coba (one beach bar when at Tulum resort) - longest wait was 15 mins but other shuttle drivers were happy to take us. A la Carte restaurants- mixed reviews from our group of 6 - worst for all was Thali (Indian), best was Brazilian & LeGourmet. Mixed for Nikkei (fusion). As for Mexico, it was very safe don't believe everything you read. If you're up to no good (drunk, argumentative) that may be a different matter. We took the public transit (Collectivo) to Tulum ruins and did the tour ourselves there was 6 of us. Lots of National Guard presence so we always felt very safe. I would do Mexico again and this Resort. No second thoughts and I am a tough critic.

Amazing Vacation!!

I’ve been to this resort 5 or 6 times and it’s safe to say i’ve never been disappointed!! Ignore any negative reviews, everything about this vacay was to die for. Only complaint was that it should have been a longer stay. Drinks are endless and the bartenders are so friendly (order the Miami Vice, Cosmopolitan, or the Riviera Maya every time). Make sure to book your reservations because the buffet is amazing but the restaurants are such a unique experience! The Teppanyaki bar was dinner an [... read more]d a show. I recommend making time for the shows, especially the magic show which had my jaw DROPPED. Also, if you’re doing an excursion (which are so much fun) such as Xplor or Xcaret, bring water shoes!! You need closed toed shoes & will definitely need them if you don’t want to ruin your sneakers (and buy them before to avoid paying $50 USD like we did). I cant wait to be back!! btw location 4/5 just because it’s so far from the airport & you have to stop at like 6 other resorts first making for a long bus ride

Resort was better than expected

I stayed at the Coba resort at the Bahia principe from Feb 20-27. The rooms are outdated but are very clean and maintained. The buffet food was average, no major complaints. The a La cartes (Italian, tequila and teppanyaki) were excellent. Highly recommend the tequila if you can get a reservation. The margs and tacos were delicious! The beach is small and pretty crowded. They had staff working all day to clear seaweed. Staff were very friendly and eager to help and provide service. The pools are [... read more] large and we’re fun to be at. Overall would recommend this resort if you can get a good price for it, are okay with a basic clean resort and are not looking for a spectacular beach.

Best value on the Mayan Riviera

I've vacationed at this resort 8 times and after 25 years the Coba is still a quality property. Grounds/shrubbery are well taken care of. The buffet and a la carte restaurants are very good. We enjoyed the new Indian restaurant, Thall. We did however, miss the towel exchange hut at the "quiet" pool. It can be a bit of a hike to the "party" pool to get or exchange a towel. The lounge chairs were also a bit dated, and some need to be replaced. However, lounge chairs at party pool are great. N [... read more]ew "Truck Stop" cafe at quiet pool was a disappointment. Food was cold and poor quality. Party pool snack bar was very good. Coba is very conscientious of cleanliness in public areas and rooms. Public washrooms are well maintained. Some negatives are drive from airport (1 1/2 hrs), no longer access to Telum amenities (except A la carte restuarants). These negatives would not stop us from returning to Coba.

Amazing Place to go

5 stars the staff is extremely friendly especially Miguel in the buffet for breakfast/ Lunch had table ready before we even show up ... rest of all the staff are very friendly and knowledgeable. Very friendly entertainment staff had a blast with them all. Will definitely be returning again and again...

Very pretty resort

This is my 5th time at this resort. This was my first time back after Covid and things have changed quite a bit. We used to have access to the other resorts and now you don’t, house keeping was poor, and did not restock items. Friendly staff and food was still good. Grounds are beautiful and still very well kept. For the price i was just disappointed in the lack of access to other resorts and the lack of extra services we used to get. Beach access is horrible, rocky and small for Coba and the [... read more] bar access is a tiny shack. Very disappointed in the beach area especially since you don’t have access to the other resorts without paying!

Very nice resort.

The grounds were very clean. Staff were friendly and very accommodating. There was a variety of food at the buffet--too much to choose from-all delicious. Not being close to the beach was disappointing--It would have been nice to be walking distance. Overall, our stay was comfortable and enjoyable. Being a 15 minute bus ride to Tulum was a bonus. We ventured out one day.

Beautiful resort but lacking in nightlife

Resort was big, well kept, rooms spacious and great king size bed. Not beachfront but easily walkable. The beach (for Coba, as it is shared with sister resorts) is lacking. No food, no bathrooms, need water shoes to enter the ocean. The pools are great with swim up bars. Pretty quiet resort after 9pm.

Amazing break

Good and clean Very good service. Good choice of food. Drinks are included Reasonable cost What else do you need? Eat.drink and sleep. Good entertainment. Good and clean Need more words to fill the 200

Coba Stay

My third time at the resort and second time via Trip Central. Enjoyed my stay and everything was as intended. The resort is clean, the transfers were on time and documents were complete. I will revisit again for sure, stress free.