Our Verified Customer Rating 3.5

Our Verified Customer Rating 3.5

(158 Reviews)

review headshot

Boys Trip  - 

Verified Purchaser

Great Value For Your Money

Resort is small and quaint! The beach is beautiful; however, quite rocky so don't forget to bring your water shoes. The resort has two complexes where you can swim and eat. Buffets are small due to size of resort and so is the selection of food. Helpful hint...eat dinner as soon as the buffet opens. Both al a cart restaurants where great and service was excellent. Minor issues....hotel only gives you one key per room and both the pools and hotel rooms are a bit dated. The nightly entertainment [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Cuba visitor  - 

Verified Purchaser

Relaxing and Laid Back Resort

This is an older resort, which is at a bargain price. The view on the beach is great and the location is private and serene. It has its issues, but we had a good time. The rooms are very basic and the pillows are old, but the staff is nice and the beach is amazing.

Location
Value
Food
Beach
Rooms
Service
review headshot

Bogdan Q  - 

Verified Purchaser

Nice place, could better...

We spent one week in los Corales with full access to Carizol. The location is OK with a sandy/rocky beach (~1 km) and a good snorkeling area between the beach and the reef. There was a lottery every day, where to go for lunch and dinner. The quality of service in the Corales and Carizol restaurants were unpredictable, between very good and below average. Sometimes the food selection and the quality of service were excellent. However, very often the food was barely warm, there were waiting lines  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Vaca  - 

Verified Purchaser

Weather you can count on

This is a very dry area, hence little/no rain on vacation. The restaurant is open air (flies on food)..they try to cover but Saran Wrap is tricky to work with. The area is beautiful and touring is a must. Seafood at nearby restaurants was always fresh & delicious. Most return visitors we spoke with were not pleased with food and rooms.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jim42  - 

Verified Purchaser

They need to learn some math!

There were many people returning to this resort for the 5th, 10th or 15th time ... they stay anywhere from 2 weeks to 6 weeks at a time. Every returnee that we talked to said that this was the worst that they have seen. The management just didn't do the math ... more people means you need more servers and more food. I won't talk about the quality of food - it was the expected for this resort ... no problem ... but when you have one cook on a half-sized grill trying to serve 30 people ,,, that's  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jimw  - 

Verified Purchaser

Amazing part of Cuba

A visit to Bacanoa Province is an amazing experience. Club Amigo Corales is the place to book. The staff were friendly and helpful, the tours offer.ed were varied and excellent value...a great way to make new friends is to go for a visit to Santiago de Cuba via the Hola Sun representatives...the included visit to Laguna Bacanoa was well worth the time. Our guides were always helpful and personable. If there are any negatives they are the following: open air dining only is offered and the housefl [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Santiago de Cuba Lovers  - 

Verified Purchaser

OUR PARADISE - THE HOME AWAY FROM HOME!

Amigos Hotels: Carisol-Corales is simply magnificant. Even though it is not a 5 STAR facility we give it an overall rating of the very same, namely excellent. One must not forget we are exposed to MOTHER NATURE, nestled right within this famed park. Unless you are able to cope with extreme heat during the end of season, the time we come on an annual visit of 14 days (mos. of April), starting as early as 1997, and enjoy air-conditioned clean rooms, you may consider a different time frame. We love [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Diver dan  - 

Verified Purchaser

Not as good as it was

we were there 4 years ago but won't be going back.The food was not very good and the same thing every meal, no orange juice.The food was always cold.The resort is still nice and the rooms were good but many people, us included had items stolen from our balcony

Location
Value
Food
Beach
Rooms
Service
review headshot

Mcbeth11  - 

Verified Purchaser

Fantastic location

The grounds were well groomed and clean of any debree. The staff where amazing. Very friendly and helpful. They always had a smile on the face. As for the night shows, don't waste your time, there were a big yawn. Location was great. Put your walking shoes on and hit the flea markets and restaurants. Just steps outside the door. Some fresh paint on the exterior of the buildings would make this resort feel like a 5 star. The quality of the good in the buffet was 4 star but as for the snack bars,  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

KathHy  - 

Verified Purchaser

Great holiday!!

Weather was amazing. Beautiful big pool but the bottom liner was ripped in areas and you had to tread carefully. Beach is very rocky, water shoes needed. Excellent for snorkeling - lots of coral reefs. A lot of dogs at this resort (bring dog treats if going here). Staff especially the bar staff were great! Rooms were clean and the washrooms recently renovated and nice and big with lots of hot water. The food was very disappointing but the Cuban a la carte was good. We will return to this resort, [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Johnwalker65  - 

Verified Purchaser

Not bad for the money.

The resort and the food were ok. This was our first time to Cuba. We went in knowing what to expect. The Cuban residents were very friendly. The weather and shore snorkeling was amazing. The water was so warm. Arriving and departing from the airport was a breeze. I would only recommend this resort to someone that has a limited budget.

Location
Value
Food
Beach
Rooms
Service
review headshot

Dennis Dennis dennis  - 

Verified Purchaser

Great value for the money

Property could use some cosmetic improvements, but overall. ..what one could expect in Cuba. ...and why do you need a minimum of characters in this review? ?? Oh well...I guess I have to keep typing until you let me send this review. ...seriously? ?

Location
Value
Food
Beach
Rooms
Service
review headshot

Sunfun42  - 

Verified Purchaser

Northern Coast is Better

Check in was smooth but only one key available for the room. The room was clean and the maid service was excellent. Ours was the only room without a door handle only a deadbolt that had to be locked from either side so the one key issue was a pain the patio door didn't have a lock or handle and was kept closed with a stick!!! The air conditioner worked well but we had to stuff toilet paper around the unit to keep the bugs out which wasn't much help as the vent in the bathroom went into an open u [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Bopper  - 

Verified Purchaser

Laid back resort

When we pulled up to the hotel I was mortified!! Was not at all like the pictures. Our rooms were missing towel racks,,our doors were cracked,,the patio door had no locks,,the sewer smell in our room was unbearable,, shower heads were not attached etc when we were moved across to upstairs rooms in another building it was totally different. The staff was amazing especially our maids and the bartender Francisco!! Over all the dinning area was clean the food was good. We did not enjoy the escorts r [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Kathmacd  - 

Verified Purchaser

OK

I had read all the reviews prior to booking so my expectations were low. The cappucino's were good and we enjoyed the fresh pasta at lunch. We were disappointed with the beach; you can really only snorkel. Trip to the city by cabby George was fun, swimming with dolphins was incredibly cheap. No regrets, I'm glad we went. It is a beautiful part of Cuba. Bring clothes, toothpaste, soap, shoes. We gave away as much as we could.

Location
Value
Food
Beach
Rooms
Service
review headshot

Burlingtonfolks  - 

Verified Purchaser

It was a very laidback and homy experience

the people who worked there did it for me. they are nice and friendly and willing to help anytime. the place needs a little bit of work but you don't stay in your room when you vacation. you don't have to rush to get beach chair, they have it in abundance. we made friends while we are there and we stayed connected coming back to Canada. the gardeners and security people, please tip them as they don't get as much as the bartenders/servers/cleaners do. I will come back for sure! I love how safe it [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Old guy  - 

Verified Purchaser

Amazing Staff

Spent a wonderful two weeks at Corales in February thanks to the graciousness of a well educated staff. I especially recommend the poolside activities for those wishing to keep fit with stretching, Aqua Fit and other programs led by the energetic Yelin. Although horse back riding was available I would have preferred longer trips utilizing the beautiful countryside. Would not recommend going during study week when Canadian university students leave their common sense at home. All told a great pla [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Anniebellers  - 

Verified Purchaser

You get what you pay for

Check in was very smooth room was tired but clean had to wait till morning to activate safe. Buffet was very poor ran out of food, cutlery and dishes on a daily basis. Dining room, bar, entertainment staff all great David in dining room was the best and shout out to Frank. Pool area was tired always got a lounge chair but ran out of drinks a lot (beer, vodka and mixes). Red wine was not available all week in dining rooms and white only on the last two days. A la cartes were the best meals all we [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

M and M 2015  - 

Verified Purchaser

Good time!

We were looking for a "cheap" holiday over March Break. We went with low expectations, hoping basically to warm up. The resort was fine. It's a little tired looking, no premium alcohol, fewer choices at the buffet, and the Carisol side is a ghost town. That said, the food was reasonably tasty, no bad belly, the rooms were clean, and they always had mint for mojitos. The beach is rocky, but has good snorkelling. No regrets on the trip.

Location
Value
Food
Beach
Rooms
Service
review headshot

Leonid  - 

Verified Purchaser

Average.

Carisol los Corales doesn't exists. Two hotels exists Hotel 'Carisol' and Hotel 'Los Corales'. Los Corales 3 stars Carisol 2+ But you you are selling both together. Should be selection: you should ask me which I want. and PRICE should be different. I have lived in Carisol but paid for Corales. Best regards. Leonid

Location
Value
Food
Beach
Rooms
Service

Next Page