Unbelievable resort!

White sands and crystal blue beaches as far as the eye can see.....the resort staff were all fantastic, very friendly and always helpful. The grounds are kept in immaculate condition, as are the beaches. We had no issues with hot water, ac, power or bugs although in some spots there are a few (mostly bushes). There are snack bar/restaurants at the beach and poolside that serve great lunches, as well as cigar bar, cigar shop, cappuccino/latte/coffee maker, fully stocked bar. I came in with hi [... read more]gh expectations and can honestly say they were met and somewhat surpassed. I would recommend 2 weeks here as there is a lot to experience at both beaches during both low and high tide, as well as paddle boats, snorkeling, catamarans, kayaking, volleyball etc. There are no locals on the beach nor any other guests from other resorts. Just peace and tranquility.....you will not be disappointed. Can't wait to be back soon!

Absolutely Amazing Resort

I would rate Every Employee 10 plus out of 10 The BEST customer experience I have ever encountered The Cuban hospitality was amazing, their smiles, friendliness was out of this world. I loved my massages by Luis. Will I go back - ABSOLUTELY

Great pools

The beds are terrible. Some new mattresses would be great. A week on those beds is a killer. Pools and beach are beautiful. Food is typical Cuba. Always find something to eat but don't expect gourmet food.

Beautiful Vacation

The hotel was very nice,the food was quite good and the service was very good. The beach is excellent,but there was limited number of shelters,which is always the case at any resort. I am not a pool person, so I did not spend any time at the pool, but they looked good. I think one had slides for kids. The room was clean and nice. The fridge was restocked daily. The entertainment in the theater was excellent, although some found it to loud. There was a entertainment team at the beach as well. Re [... read more]ally enjoyed sailing and snorkeling. I recommend snorkeling by the point. There happened to be lots of fish and star fish.

LOVELY RESORT!

We just returned from a week at the Iberostar in Cayo Santa Maria. It is a large, spread out resort which is very well kept, beautiful gardens, large clean pools. We had a room on the ground floor in building 21 which is fairly close to the reception/ lobby/ buffet etc. We had a large room, with a large balcony, a king size bed, flat screen Tv , stocked refrigerator. The large bathroom has a separate shower and bathtub. There are beautiful tennis courts although there was some confusion obtainin [... read more]g rackets to play with. If you really enjoy tennis bring your own equipment. We really enjoyed the food at the buffet and a la cartes. The beaches are simply beautiful. The closest Megano beach has a two great bars and a simple but delicious lunch BBQ. The staff is super friendly and helpful and any issues are dealt with promptly.

What a place!!!

Exxcellent beach, staff and acommodation (spacious and clean) Decent food and entertainment. We've been to Cuba many times but this resort offers the best value for our hard earned money. We'll go back!

Fantastic vacation

This was our 2nd time at this resort and we will return. We enjoyed our vacation to the fullest. Everything went smoothly from beginning to end. All of the staff work very hard to keep the resort beautiful & clean. The beaches are perfect. The food was also good.

Fantastic resort

This hotel was an older resort but it was kept very clean, and well maintained. The workers were Constantly cleaning and upgrading, example, new walkway to beach. The servers were great. Always going around refreshing your drinks. Variety of food was great. Always something to eat. Beautiful grounds. Highly recommend this resort. Beaches were absolutely amazing. Great snorkeling

Beautiful resort

Everything was great except common toilets which were less taken care. Accommodation, grounds, food, excelent. Beach and water amazing! Service excelent and people extremely friendly. It was a great vacation.

Good resort

Friendly personnel, beautiful landscape, good food and amazing beaches. The availability of using the non-motorized sport equipments is a nice feature. Rooms and bathrooms are spacious. The towel service may need an improvement. The boardwalks need better maintenance.

Beautiful Getaway

The hotel was lovely with a few areas for improvement. Our suite was excellent and the service to the room was good. Fresh towels everyday and they did a good job of cleaning the room. I just wish they would replenish the shower gel, shampoo and conditioner at least once during the week. Staying at the Coral suites was a great choice. Quiet with lovely grounds and close to the beach. The shuttle service was usually good but sometimes we had to wait for more than ten minutes. The grounds w [... read more]ere beautiful with all kinds of flowers and lizards to keep you occupied. The restaurants at the hotel were really good depending on where you went. The Cuban was excellent and the Italian was good, but the Asian was just okay. The beach was spectacular and better than anywhere we have ever been. Loved it. The washrooms on the beach often needed toilet paper and same goes for the washrooms at the lobby. Although they were kept pretty clean. The theatre where shows were performed was very comfortable and had good seating for all. This is an excellent resort with many amenities including lovely tennis courts in good condition and the pools were also excellent and not crowded at all even though we were told the resort was at capacity. Even the buffet was managable with the numbers. The food at the buffet was excellent - no complaints. But my favourite was eating at the restaurant at the Coral side. Best food and service at this restaurant. Would definitely go back!

Amazing winter getaway!

This resort is fantastic! Food was good, beaches are incredible. The coral reefs are beautiful and great for snorkelling. All of the staff were friendly. We met multiple couples who had been there several times so its always a good sign when people return year after year!

Wonderful Resort

Our expectations were low going to Cuba but we were very surprised, this hotel exceeded our expectations. The grounds, the pool, the people and the incredible beach. I would definitely return and recommend to others. The food was a hit or miss but we knew this going to Cuba, unfortunately it’s not there fault and they try with what is available.

Lovely Resort

The hotel and grounds were lovely. The beach is absolutely beautiful, staff unbelievably friendly. One thing is the room reservations were messed up. My daughter, husband and 2 children were given a room with one bed!!! After 2 days the hotel did nothing. My husband and I had two beds so we switched rooms with them and borrowed a cot from a cousin’s room. Very BAD service by hotel desk and Air Transat.

Wonderful vacation

Everything at this resort was perfect. Our fourth time and wont be the last! Staff are friendly and attentive, rooms spotless, beach and pools clean, food amazing! Great place to relax if you want or be as active as you want. Lots of walking or golf cart rides!

Beautiful resort, mediocre food!

We absolutely loved the grounds of the Iberostar. It truly felt like paradise. The vegetation throughout the resort was truly breath taking! The beaches were incredible and there was a lot of entertainment during the day by the fitness staff. There was stretching, volleyball, a water work out, dancing and more! The food wasnt the best by any means. The lunch served at the beach was by far our favourite. The breakfast, lunch and dinner options were not labeled so it was challenging to decifer wh [... read more]at was in each dish. The options didnt change at all throughout the week for any meals. As for the rooms, they were very well kept and in small little compounds which we loved. It was so quiet! There wasnt much entertainment during the evening. They had a live band maybe every other day in the lobby and a show in the auditorium at 930 every night. Some of the shows were jaw dropping! Other than that, there was no real night life. This is the perfect resort for kicking your feet up and enjoying the beach. We sure did that!

Fantastic time with the family

We really enjoyed our stay at the resort :) the kids(adults) water slides kept us all busy. My daughter 6 years old spent some time at the kids club since they had plenty of activities for example, outings to the ocean, practice for evening play ( they dressed up as animals for the Lion King to join the entertainers on stage) I would definitely return in the future!

Amazing Beach!

The resort it self is huge with 3 different sections and about 3k long. You have the Villa section, Family and Adults only areas. I stayed in the Adult only section and the room was a very good size. The food is what you expect for Cuba but plenty of choice. The beach is white sand and clear waters. Great for snorkeling and finding different species of fish. There is also a sunken barge to explore. Staff are friendly and polite, always going the extra mile. Overall a great resort if yo [... read more]u are looking at getting away and enjoying a good break. Highly recommend this resort.

The Good and the Bad

Beautiful Resort - we stayed at the Coral Level - we enjoyed our private hot tub and the spacious villa. There are not many travellers in this section of the resort - very quiet at the pool, beach, and meals....which I personally like. The biggest complaint was many of the items on the menu were not available. No shrimp, calamari, and most days no lobster. If the menu items were available I would provide a higher rating - perhaps this is just a temporary problem?

Terrible restaurant, even for Cuba

We have stayed here SIX times. The food was one reason we returned. Many things were missing on their menu. Salmon, shrimp, lobster, lamb, one other fish and a desert item, no longer serving Canadian beef but something that resembles a chew toy. This is their show case restaurant at the resort. They charge other people at the resort 50 extra pesos to eat there. The sea food specialty restaurant was also closed part way through the week. Entering the last part of January should be their peak  [... read more]season. The rooms are nice. The beds are comfortable. The staff is the hardest working people you will ever meet. This is their third manager in three years and in my opinion, the worst. We will not return.!