Great Experience

Extremely clean resort with staff who obviously care about their guests. High quality tasty food, no reservations ever required for a-la-carte meals. Clock radios and Coffee Makers missing in some rooms - no biggie!

Beautiful resort

The resort and grounds were beautiful. The beach was large, white sand and turquoise water, great buffet with lots of variety , easy to find seating and nightly entertainment was excellent! Great location, 10 min cab ride to Dunn’s river falls.

Amazing!!

We had a wonderful time at the Riu! The hotel was very well maintained and always spotless. The food was great and always a great variety. The beach was very nice and the water was a beautiful shade of torquise. Staff was amazing, always helpful and personable. Definitely will return to this lovely resort.

Beautiful resort

The beach, and the pools were beautiful! The food was delicious! My main complaint is the musty smell in the rooms, and our shower water was either ice cold or scalding hot....no in between. It took three phone calls to have issue fixed. Over all such a pretty resort, very relaxing with a great variety of food!

Great Resort

Fantastic trip ! Hotel very clean, food and drinks fantastic, staff very friendly and accomodating to your needs. Only issue; music is very loud in afternoons around all pools so it is difficult to have aconversation around the pool. Since all rooms also seem to face pool areas it's difficult to spend some quiet time away from the noise after a full day of drinking and before dinner on your balcony but I would go back to resort again.

Amazing resorts

Public area nice, clean, food so delicious,service very helpful....will go back to visit again in the future. The beach it's not clean ,,not much sand have some rocks on the beach , suggest make sure to clean the rocks from some area on the beach to prevent the injury ( sprained, get cut....) to the guests.

Very smelly rooms

Not a good resort at all. Our room had a very strong smell of mothball and towels very not clean at all. I had a very bad experience with a pillow cases and they were not clean at. On my last day I got food poisened by the resorts food. Do not stay at Riu at all.

Amazing family trip

Hotel was nice and clean, beach was a mess for a couple of days due to rain and bad weather but was cleaned up nicely. All staff at the resort were very nice. Food was good and Dunn’s river falls was a great experience. Would definitely go back.

Perfect in so many ways

The staff at this resort were so friendly and made our stay so enjoyable. The snorkelling off the beach was great, more schools of fish and types of fish than we seen on our off site excursion. The Jamaican patties, and cinnamon buns where among our favourites. This resort is quiet and would be perfect from families and older folks, but is a bit far from the airport.

Another Great Stay at the Riu

Room was very nice. (upgraded due to returning many times) Grounds and pool in great shape Beach was awesome as usual Food could have had more variety but certainly didn't go hungry Staff friendly and helpful

Disappointing Resort

Both my husband and myself have been to this resort in the past and enjoyed ourselves immensely. Enjoying five star service, food, people, grounds, etc. Hence, the reason why I recommended this to my friend! WHAT a MISTAKE. This resort is outdated. Attitudes of staff poor The only redeeming feature were the grounds! DIsappointed!!!

Overdelivered!

Really enjoyed our stay last week. Took a Hobie Cat out 7 times! Paddle boarded, kayaked, snorkeled and climbed Dunn’s Falls. Staff was very nice, organized and professional. Rooms and resort in general were very clean. Food was good. Hope to return!

Great resort

Hotel was clean, the service was excellent! Housekeeping staff was amazing! It was just what we needed for what we went for! The continental breakfast could use more thought, it was okay, but, could be better 😎🌞

Must GO! One week not enough!

The lobby is bright and clean, check in was easy, bars are good and many in this resort. This is a well laid out resort and very clean,if it is raining know worries they have covered walkways. This resort may seem big but it really isn’t everything is an easy walk to, they have two pools, one at the delux section and the party pool at the other end. Oh my! The beach is fabulous, clear ocean water, I stayed here the second week in October the ocean was so warm. The buffet was totally adequate,  [... read more]you get some theme nights and we ate at the Italian restaurant it is open when the buffet closes,didn’t eat at any of the other restaurants, also you have a sports bar and within the sports bar is a casino didn’t use it need to show ID, a charge for a card you have to download with money. Oh yes there is a Jerk Chicken Hut on the Beach a must go to! SO Good, choices of hot or sweet sauce. Our room was good, hair dryer was not very hot, TV reception isn’t the greatest because of the mountains they say but no problem! This resort has the best entertainment staff, they do a great job. Do some excursions and see the landscape the mountains are beautiful, I know one thing that may disappoint you is the long drive to this resort 1 1/2 to 2 hours but don’t let this stop you from going here, go at daytime and take in the scenery. Go enjoy Jamaica at Riu Ocho Rios.

Great All-Inclusive Resort

Clean, comfortable room, everything works and maintained well. Great beach with access to lots of water sport activities, paddle boarding, sailing, scuba diving, etc. Tasty food with lots of variety, including famous Jamaican cuisine. Great sea-food too, spiny lobster, shrimp, and fish, and good selection of tropical fruits. Staff are friendly and helpful, so our vacation went well with no unexpected or unpleasant events along the way. Great place for children as well.

Great Resort

The room was clean and tidy. The grounds were beautiful. The public areas, beach, pools etc. were wonderful. The staff were friendly and professional. The food was absolutely amazing! - I never ate so much in my life - just couldn't stop. I gained weight but it was worth it.

AMAZING TRIP

My best friend and I,along with 2 couples, stayed for a week at the Riu from April 24 to May 1.We had an amazing vacation.The beach was beautiful.The pool was great.The food was delicious.The cleaning staff was amazing.They were the friendliest of all the staff.SYYDIA YOU ROCK.Cleanest resort I ever stayed at.The wait staff was very friendly and efficient.The cooks were always smiling and friendly. Unfortunately there is always bad with the good....They really need to do an overhaul on the bar [... read more] staff.Though most were efficient and knew what they were doing, there was no personality at all....there were no smiles,no conversation,very rude when asked a question,different treatment or service for different people.We both worked in the service industry for quite a long time ...we understand it gets busy,you run out of supplies,people hollering over others,BUT WHEN ITS NOT BUSY OR YOU ARE CAUGHT UP ON EVERYTHING ,TRY A SMILE...I go on vacation with the expectation to tip....After 2 days of trying (because we put effort forth to smile,talk,make eye contact with our bar staff) I saved my money.I work hard all year to go on a vacation ...Im not giving my money away to cranky people!!!

Excellent Resort

Everything about the resort was great. The food was excellent and the quality of the food was great. You get a different variety of food buffets so you don't get tired of the same food, it gives you plenty of options to keep you satisfied. The entertainment was excellent, there were planned activities every day to keep you busy and to ensure that you have the best time while on the resort. As well, the room service was perfect, everyday they made sure that your room was clean and the bar re-stoc [... read more]ked. No complains about the resort / hotel, I look forward to coming back again sometime in the future.

Great Resort

There was only three things I didn't like about this resort.. rooms were very musty smelling and the entertainment wasn't great and some bar staff weren't friendly..the beach and grounds are beautiful, food was great

Very good entertainment and food

The staff were excellent. Spending time with Sheldon playing horseshoes was awesome. The buildings themselves were a little dated, but comfortable with a colonial atmosphere. The food selection was excellent, particularly in the buffets and the steakhouse. The entertainment was fantastic, and was full of variety. The shows were something new and interesting every night.