Awesome resort!

The hotel was great service was great food was great everyone was helpful the manager Carlos went the extra mile to ensure we had a pleasant stay we enjoyed our stay here and would certainly go again!

10 years ago it was amazing

Staff and employees are absolutely amazing. The resort is falling apart though. Ceiling leaking with water, due to condensation. Built poorly. Showers are small , jets don’t work in the tubs . Sometimes there is no hot water. The beds are extremely uncomfortable, they should probably flip the mattress. Some rooms hardly any air conditioning. I guess you get what you pay for unfortunately

Went during the wet season

First off, we went during what they called their “wet season”, even though when I looked it up it didn’t say much about that. So when we arrived it was raining and gloomy for the first few days. Regardless of that, the resort was beautiful, very clean and always being maintained. They had the Orkin man come it seemed like every few days and spray. The pool was clean and beautiful, they cleaned it every morning and it was very large so you weren’t always right next to someone. The food wa [... read more]s delicious and fresh, there was always a large variety to choose from at the buffet. I often found i enjoyed tne food more at the buffet than the a la cartes. The wait staff at the buffet were generally very nice and helpful. There were a few occasions where we had to track down someone else who wasn’t in our section so that we could get more water. In particular, a waiter named Marvin was not very kind, if you didn’t tip him first day he ignored you, even if you sat in his section. We learned quickly that if we saw him, to sit somewhere else. The rooms were clean and linens smelt fresh. The air conditioner worked amazing the whole trip, which was a relief because the humidity was brutal. Plenty of areas in the resort were not kept cool, including the lobby where you wait for your shuttle. I brought a rechargeable fan with me and it was a lifesaver. Especially during some a la carte where the air was weak at best. A tip regarding the shops, try the ones on the luxury side, we stayed on the grand side and there were two shops that were ridiculously over priced and did not negotiate price well. For example I bought two bags that would have been $70 and the guy wouldn’t budge any lower than $67. Well a few days later we found the luxury side shops, those same two bags starting price were $60 for both and she would have would them to me for $50. Regarding the beaches, there were three that I knew of on the resort, the nude beach, the little cove and the larger beach. We went to the cove and the larger one, they smelt of dead fish, the water cleared up after the rain stopped but I just couldn’t stand the smell so I stayed with the pool. Also, you don’t need to exchange to local currency, the staff and shops deal with American dollars and shops will take card but will give you a deal if you use cash. The sun is extremely harsh with uv index up to 14 by 11am so don’t forget your sunscreen. Apply it often, I still burnt while applying spf 50 every hour, I moved up to every 45 min during the hours of 11-3 and was better. Don’t forget a lip balm with spf as well. The drinks are made very well too, there’s definitely no skimping on ingredients. Overall, I probably would not return to this resort because when I go to a beach resort, I expect a beautiful beach and was quite disappointed. If you don’t care about the beach then you will be satisfied with this resort. I did hope for better entertainment but there were no special nightly shows, basically just a person playing music or singing. If that’s all you want, this resort is for you.

Pretty resort

It was very clean but had a awful sewer smell in evenings.The food was ok buy could be better.The staff were rude and very slow moving when asked for something.i asked for a blanket at 3pm and had to call front desk again at 9pm they finally brought it at 103o pm.personally I wouldn't book again only because I been to better.so that was a down grade for me..upon check out we had a 3 hr wait for transport and they cut off wifi right away no chance to contact family.it doesn't cost them anymore s [... read more]o why not keep it on until we leave property

OUTSTANDING RESORT

The resort was amazingly beautiful! The pictures don't do it justice. Beautiful grounds, that are well maintained. The white sandy beach and clear warm waters were amazing. The staff were friendly and welcoming. The food was superb!!

Amazing

Resort was amazing, always very clean, drinks were not up to par, didn’t have the mixes and very watered down. Housekeeping was perfect. Buffet most time we had to wait for dishes to be refilled as they were running out pretty fast. But overall it was amazing

Comme ci comme ça

The price perfectly reflected the hotel quality, however the service and communication was mediocre at best. There were approximately four people that were AMAZING during my stay and the rest were not good! We initially got a room with one bed and were told we could have that rectified the next day but we were not told that we would have to check out in the morning (not have a room for the day) and then get the correct room by 4:00 PM...not impressed. Been to other resorts in Jamaica and I can s [... read more]ay the service here was unfortunately lacking.

Amazing

Everything was great.I would go there again for sure and I would recommend this resort to others. THE people were so friendly ,the food was great and the service was amazing and I will look forward to visiting again.

Great time!

I recently went to grand Bahia. It is kind of far from the airport 1-1.5 hours depending on traffic however I would recommend this hotel it is in fact very large. The rooms could be more dated but otherwise the food and staff are great!

Great Resort

This hotel was amazing, the people were the best of the whole experience. Everyone was so friendly, rooms were beautiful. Pools kept pristine. The beach is nice, the resort is huge and the food was great. Davina from the privilege club is the kindest most amazing person ever. Thank you to her most of all!

Amazing Vacation

Here’s our review of the GBP Grounds 10/10 - well kept and nothing out of place. Rooms 6/10 - old, out dated, things not working. But you’re not spending most of your time in the room so it’s not a huge deal. Maintenance staff is very responsive. Staff 5/10 - We found this time at the GPH a lot of the staff were rude and ignorant. This doesn’t mean they’re not great hardworking people at the GBP because there are several. I’m basing my review of the bad encounters we’ve h [... read more]ad. The lady who sells excursions at the grand pool followed my wife to the lobby and yelled at her because she accompanied someone who wanted to shop around for a better deal and the woman told the other staff members not to book us. If you have a pack of smoke visible 100% you’re getting asked for a few!! Not one but 2 or 3. Most of the wait staff (men) are not shy about flirting with the women of the group in front of their significant others. Food 9/10 - lots of options and everything is fresh Pools/Entertainment 10/10 - the entertainment staff do an amazing job making sure everybody is engaged all the time. Pools are managed well and are in great condition. Always chairs available Beeches 10/10 - beaches are in great condition. Always shares available water very clear.

Awesome Staff

This by far has been the best resort we have visited. Not the best beach but the food, the staff, the rooms all amazing. Davina from the privilege club was so nice. So far my only dislike was the Transat staff, we went to the counter and the women were super rude and unhelpful, I don't think we'd fly Transat again for this reason

Large Amazing Resort - Lacking Late Night Entertainment

The Bahia Principe is a very large resort, especially when taking into account the Luxury Accommodations. The rooms, however slightly dated, are large and well kept. During our stay we did have a few issues with the room - no lightbulb on the terrace, leaking shower, broken key card reader - however all these problems were dealt with efficiently and all fixed within few hours of notifying the front desk. The beach is absolutely gorgeous, and strategically located in a bay that shields the bea [... read more]ch from the stronger waves. The pool is large and is the home for the entertainment team who are wonderful. The buffet has a wide selection of good food, however the restaurants are truly amazing. A definite must try! The one downfall of this hotel was the lack of night time entertainment. At the lobby bar in the evening you could find live music however there was no show/entertainment. There was a stage at the Bahia Village and some locals told me there used to be entertainment/shows every night as well as a casino, however when the shows stopped the casino had to close. Luckily, we had thought to bring a deck of cards so we could entertain ourselves however many guests were not so lucky.

Great People

The following people really made a difference for us and enhanced our vacation. Tyrel at the Knife Yusheka, Kemara and Shawnie from Picasso Ramon and Trisha from the Buffet. Also a very special thank you to Krista at the outside lobby bar and Orlando from Entertainment. Wonderful people for sure. The building and property are great but we will not return to this resort due to what we and many others felt was poor management, but we wish the staff well.

Big resort

This place is huge, lots of walking, lots of different pool & beach area's:). People are super friendly & happy. Food was ok. Ocean view room was spectacular:). Pillows were flat:( Bar fridge was nice:)

Great place for a family vacation

We really enjoyed the pool and the beach was huge and lovely. Staff were always pleasant and worked tirelessly to keep the hotel clean. The main buffet always had a good variety of well prepared dishes to suit all tastes and ages. The beach restaurant had the best jerk chicken and I ate it almost every day. Don Pablo a la carte restaurant was by far the best of the three we went to. I had the duck breast and it was perfectly cooked and delicious. Some reviews have complained that the hotel [... read more] is aging but we found the rooms and public areas very comfortable, well appointed and all of the mechanics worked. In all, it was a very pleasant vacation for a family group in this hotel

Great food and entertainment!

We found this resort to be great for families. So much to do and see for the kids. Kind of felt like a week wasn’t enough time to do it all. The food was always fresh and a lot of variety. Staff are very nice and helpful. We had no issues during our stay. The only downside is that it is a bit older resort so the rooms seem old and could do with a refresh, especially the beds. I saw reviews about moldy carpets but I didn’t see anything like that. If you want to go to the a la carte restaurant [... read more]s you should book on the app before going. They fill up fast. Also, the app was very helpful to see the entertainment schedule and the map. We would go here again.

Great family resort

Hotel was dated but still beautiful , pools were fantastic , resort laid out very well , food and drinks were very good , not a great beach area but still nice and accessible. if your looking for night time entertanment it was limited but what they had was enjoyable.

Bahia principe Jamaica

I stayed with family at the grand Bahia principe Jamaica located in Ocho Rios runaway bay , Beautiful resort , huge facilities, great family escape destination , felt safe and comfortable with definitely recommend

Amazing resort!

The grounds are very well kept and maintained. Rooms are spacious and clean. Very good entertainment and they have a live band every night. The food was awesome, a lot of variety at the buffet (Lobster available on Thursdays). A la carte restos really good, just make sure to book early enough as they tend to get booked fast. Make sure you look for the Bahia Principe village, it's a hidden gem for shopping ( a lot cheaper then the stores in the hotel lobby), and they have a store that sells au [... read more]thentic Jamaican patties(super delicious).