Great Resort and Friendly Staff

The grounds were very clean and well kept. The pools are awesome and so are the bartenders at the swim up bars. My family loved the vacation. The activities were fun and abundant for all ages. The specialty restaurants had a variety of food and quick service. The food was great, however the wine needs improvement. The nightly entertainment was excellent and different every night. My family loved it and will always remember the great time we had!

Exceptional resort

Beautiful grounds, pools, rooms, food was fantastic. Stayed in building 4 - central and quiet at night. Activities for all ages. Excursions can be pricey, entrance fees and insurance extra on everything. Kimberlie is a great asset to Tripcentral.

Better than could ever expect

What an amazing hotel. It is absolutely huge, with something for everyone. It is so clean, you could eat off the floor of the public bathrooms. Pick you pool according to your party needs. Beach area pool a little to crazy though with mid twenty somethings just totally out of control. Lots of other pools for normal people. Good entertainment every night with good seating. The hotel rates an 9 out of 10, but if you are beach person, I would say a 3 out of 10 because there is usually a da [... read more]ngerous undertow, very grainy sand and numerous vendors trying to selling you everything under the sun, including their mother-in-law. Overall, great and I will be going back.

Not the best experience

Visited in April 2017. The view from this hotel is beautiful, the hotel was generally clean and well kept. The food was just okay, decent variety and 4 a la cartes available. However, the noise at this hotel made the relaxation part of this vacation very difficult. Not only is there a new build going in right next door (building 7) which started at 7am and went til approx 8pm every day, but if we tried to go out on the balcony the workers were whistling and hollering at us. Also, other guests w [... read more]ere partying until 4:30am in the HALLWAYS. Blasting music and yelling and laughing so loud that we woke up multiple nights. There were no staff around to monitor or ask them to be quiet and not disturb other guests who were trying to sleep.

Great resort!

Nice hotel, grounds are clean, pools are awesome, food was good and staff was helpful. Only complaint is that it's really load late at night because of drunks coming back from partying in town. Other than that it was a great week with amazing weather.

Resort is always a beautiful view...

Wasn't happy with the food at all this time...4yrs ago when we went the food at the buffet was fantastic..this time...not so much. A la carte system is terrible...you cant book your time u want..u have to go to them for 6pm ..line up...put your name in...you might get in when u want...they only have two sittings...which is ridiculous for that amount of people...and with more than half the restaurants empty while you are in having your dinner... They should go back to the old way...make reser [... read more]vations when you arrive and have your meeting with the sunwing agents.. The sunwing meeting was on the bus this time..which is ok I guess...but you have to go find them anyways if you want to book an excursion...so dont get that system either ..Anyways wouldnt go back again...and I dont think I would tell people to go there...which is sad...because that is y ..we went back a second time...as it was fantastic the first time...but this time i give it a 3 on a scale of 1-10...

Resort is really nice

We were at this resort in 2014..food at the buffet was great ..this time not very good at all..the a la cartes were not good at all..compared to 4yrs ago.they have really cheapened up..u can't book your a la cartes. .u have to go by 6..put your name in..even then u may not get it. ..they should go back to letting u book your a la cartes when u have your meeting with sunwing people. .for these reasons ..I really doubt we would go back..or would I yell people to go...jo goddard

Gorgeous!

This resort is amazing ! Exceeded my expectations, beautiful view, many bars, many pools, offers many restaurants. The staff is very friendly and they eager to meet your needs. I will be coming back to this resort.

Awesome resort!

The resort was exactly what we were expecting - it was the end of spring break so it was a big party, but we were there to party so it was perfect. Overall food wasn't bad, dinner buffet wasn't good but everything else was. Our fridge didn't work 50% of the time but they did fix it. Walls are SUPER thin (you can hear everything) and the beds are rock hard. I'd come back with friends for sure, since it was majority young people, but there was a pool that was far from the partying where more o [... read more]f the families and younger kids were.

March Break Gettaway

The staff are very friendly and keep the resort very clean. The rooms are in need of a bit of an update but are well stocked with drinks and other amenities. The food was also good, especially the 4 restaurant options. Even tough the Riu advertises “no spring breakers” there were definitely large groups of college students in attendance so if you are looking for a quiet vacation you are better to pay the extra cost and stay at the Riu Palace.

Nice resort

Beautiful resort overall except for a few things, if you enjoy swimming in the ocean this isnt the hotel for you, the undertow is bad and you are unable to swim in it. Pools were warm and always clean, resort was spotless and maid was great, no problems there. Food was good and the staff was super friendly, except the manager was a bit rude and very strict. I reccomend going into town where the marina is, great mall to do shopping and lots of restaurants. Only a 10 min drive from the resort. Thi [... read more]s is definietly a party resort, so if you arent a big drinker, i dont reccomend it. Other than that had a good time!

SO SO

was disappointed about the noise from the construction next to the hotel and when we first entert the room the smell was bad and the view was the back of the Riu Palast overall the quality was not as good as for 2 years ago the price was 500$ more per person and I found out that the same deal from Calgary 500$ cheaper i would recommend this hotel only if there is a notice about the construction it will go on for at least for 2 years . I found the price not fair for the situation .

Crazy Adventure

Everything about the resort and the whole trip was fantastic!! Maybe some fruit juices instead of soda in the fridge One little mishap with one of the activities we booked but the agent was accommodating to us and booked another activity for later on in the day. All in all I would give the resort the trip together a solid 8 out of 10.

3rd Visit.... was ok

UNDER CONSTRUCTION!!! WAS NOT WARNED BEFORE HAND.....LOUD ALL NIGHT HEAVY EQUIPMENT. Youre not sleeping in here at all! 1st visit 9/10 2nd visit 8/10 3rd visit 7/10 with 2/10 sleep quality Food was the same everyday.....:( Years past had lots more of variety. :) BEDS SUCKED!!!!!!!!!

Awesome Resort!

I love everything about this resort! The rooms are beautiful, the grounds are beautifully kept, the pools are clean and warm to swim in since you can't swim in the ocean due to the super strong undertow. The beach is also gorgeous. The arrangement and style of the buildings really give you a feeling of being in Mexico and not just a hotel that could be anywhere in the world. The food is amazing. I could go on and on.... I also have to mention the staff - they are wonderful, friendly and over [... read more] the top helpful! Everything is so clean and they all work so hard.

Love Cabo!!

The resort is great... simple , clean, friendly...staff is awesome! Taco cart in the courtyard is amazing (better 2 years ago when they were serving soup with it) rooms are tidy and clean! Big kudos to the people of Mexico who cleaned it up and are still cleaning after the huge flood that probably took(according to locals) hundreds of lives! Viva Mexico!

First Riu experience

Overall we had a great stay! This Riu is a little dated but the rooms were clean and spacious. Staff was friendly and all our requests were met. Pools-infinity pool overlooking the ocean was great but can get a little crazy later in the day. The 'family' pool was good for a more quiet setting. Found not having poolside service made the swim up poolbar area a bit wild(not sure some people ever got out) Also didn't like the alcohol bottle dispensers in the room when traveling with teenage kids  [... read more]The buffet was good with a variety of food. A la carte restaurants were disorganized and you had to wait in line at least an hour a head of time to try and get a table-there is no sign up Shows were just ok There is construction going on so building 5&6 are best, building 7 for ocean view but by the noisy pool-we were in building 6 fairly quiet, you do hear the doors opening and closing Overall we had a great time but would stay at a different resort if returning, especially if traveling with small kids

VERY NICE YOU WILL LIKE IT.

Over all very good. The steak house needs a new system to eat there. Line up and wait 2 hours to eat just didn't work for us. Also needs more staff as it was understaffed on both occasions .All other restaurants were fine. Clean rooms with good room service . All staff very pleasant and helpful.

Great resort

The grounds were beautiful and very clean. The rooms were spacious and very comfortable, although the bathrooms need an upgrade. The food was very good, but they need to replace their heating lamps as the food was always just warm, never hot. The New Year's Eve dinner was amazing.

Amazing Resort

We thought that this Resort was outstanding. The grounds are immaculate and there are plenty of pools whether you want quite or loud. We are in our sixties but prefer watching the young ones having a Great time and listening to the great music being played and reminiscing about the times when we were that young. Entertainment was great as well and the Entertainment staff were the most hard working people.Our room was in a perfect location thanks to Kevin Dupuis request and we couldn't ask for an [... read more]ything better. Check in was fast and efficient and so was check out. The only negative is that the food was on the cold side...they should invest on better heating lamps but otherwise you would not stay hungry. The New Years Eve Gala was outstanding in every way including the food being hot...so it can be accomplished. Thanks to Kevin Dupuis for accommodating our every request. Can't wait to go back as we had a very memorable time