Fall Getaway

We arrived late at night to Happy Anniversary Sign on our door great start , we quickly put a few items away and set out looking for food. Most places were closed but we went to the buffet which opened in 20 minutes but were brought out hot fresh chicken and fries . In the morning after a late breakfast we set out looking for a a beach lounge to our shock we found one . With this we knew we had right location the water was amazing some waves n seaweed but not enough to keep us out. There was mi [... read more]nor roof damage from hurricane which was repaired by our second day. Bar staff (Jesuito and Miguel Angel) were great and had your drink waiting for you, Animation team (Snoopy and Fifi and Disiel ) are amazing kept u busy and active,pool was great with a long great foam party. The pool could use some repairs ,tiles falling off. The food was very good with a la carte unlimited was good . The Japanese place was worth going to as was the steak house , the Italian was not what i expected but my dinner was exchanged fast. The beach is so nice as we walked it daily some vendors but politely say no and tip your servers as they do remember your drinks and service is good. I had room service one night and the food came before promised time. Would we come back Yes recommend yes , but if doing club book it with agent not at hotel, swim up to me not worth it after going to the Mirage

Nine times to PC, first time at Majestic Elegance

We found the food above our expectations. Steaks and fish were excellent. Room was cleaned very well every day. Entertainment was well done by the staff. Beach was well kept. Nightly shows were a lot of fun especially Broadway, what great singers and dancers.

A relaxing and Wonderful Vacation

The Hotel was amazing. We really enjoyed ourselves and would definitely go back. When we got there we did upgrade to the Club adult only section and had our own butler to arrange things for us. It also allowed us access to a sit down restaurant for breakfast an lunch rather than just the buffet. It was worth the extra money. The room was spacious and clean. As with most Resorts the prices for souvenirs etc. were inflated. A trip to local stores was worth the savings of as  [... read more]much as 60% over resort pricing. We were there during the "slow" season so the resort was not crowded. Although the adjoining sister resorts appeared busier. I found the food quality to be much better than the All inclusives we have experienced in Cuba. The Buffet food was good and was replenished often. I Thought they put out smaller amounts to keep the items fresh. There were four themed restaurants: A steak House, French Gourmet Food, Italian restaurant and a Teppanyaki Restaurant. You needed reservations for the Teppanyaki and French Restaurants. I found the food to be better than the buffet. I enjoyed the meals at each restaurant. Of the Four the French Restaraunt was the most disappointing. Food was excellent but the portions small and I felt there should have been more of a selection. The Teppanyaki was very good although there was a menu were were not asked what wwe wanted they cooked all choices and you just indicated if you did not want to sample that particular item. There was no embellishment during cooking. We were going anticipating a "Benny Hanna Experience" where they flip knives, play with the food etc. There was little of that. It wa pretty much cook in front of you then go away. The Steak house was very good. Food cooked as ordered. THere were larger and smaller steaks. The T-bone was excellent and HUGE! My wife and I enjoyed the Italian restaurant the best. The wait staff was excellent and the food delicious and generous. The buffet at the Beach doubled as a Sea Food restaurant at night. My wife and I both ordered the Caribbean Lobster and found it a little over cooked. The appetizers and desserts were wonderful. They claimed two Sushi Bars. I found one at he Teppanyaki restaurant where you could just come in and sit at the Sushi Bar. How ever the "Sushi" was just different Maki Roles. California Roles, Salmon Roles, etc. They were Ok but I would have preferred a better variety and of course the other forms of "sushi". The staff was excellent. Now this may have been because it wa the slower season but I have a tendency to think not. They were friendly everywhere. OUr cleaning staff was efficient We felt welcome everywhere. We did not know what to do with the Butler. He kept asking what he could do for us. He arranged our reservations, had the room strewn with flower petals and drew the bath in the Jacuzzi for us on our anniversary. Arranged to get us Hats and Shirts from the Club. Arranged for a special meal and desert for us on our anniversary. I am sure if we could have thought of something else it would have been done. The Beach was clean. There was some seaweed but no broken glass or anything. The Cabanas and lounges were fine. I could see at high season where there may be a challenge to find a sitting place but not while we were there. There were some Beach Peddlers but they were kept to a minimum and they did not accost you. If you waved at them they would come but would leave you alone otherwise. The pools were clean and clear. We never made it to the main pool but stick to the adult only pools that were calmer and much more relaxing. We only went to one excursion to the Monkey Village. We enjoyed it but as with most trips it was probably over priced. Over all this was a thoroughly relaxing and enjoyable vacation we wold not hesitate to go back there.

Wonderful Getaway!

My husband and I booked this resort for 4 nights to celebrate our 10 year wedding anniversary and we absolutely loved it!!! Everything from the food, beach, service, and friendly staff. We would highly recommend this resort for anyone who would like to get away to a fun, clean, and well organized place.

Loved it! 2nd Time There

We absolutely loved it. It was our second time and we were treated just how we were the first time. The entertainment staff were amazing. Great shows and it was nice seeing the same staff! We love cesar!! He was in the Elegance Club this time but it was great to see some of the same staff!

We love Majestic!

Everything about Majestic Elegance was just amazing! From the clean and upkept grounds, to the workers, to the food selection and much much more my husband and I could not be more pleased with choosing Majestic Elegance for our honeymoon!! We will definitely be going back and will recommend to everyone.

Had a blast , great place ,

All was perfect . Clean place , great food, friendly people . Would do it again for sure.the beach was awesome and cleaned everyday . The pool was also very clean along with the rooms. All staff members where super friendly. BBQ at the beach was another great addition, And both flights were great, we took Transat both ways with lots of room , first a 3301 and then a 330 plane . Big seats and lots of leg room.

Exceptional resort

the grounds were clean well maintained.loved the resort the staff at the pool,our butler jose took very good care of us,i highly recommend this resort the elegance club is the way to go. one negative the staff at the see&sea rest.not too freindly at times always a wait for water. the food was great,lobster every night if you want,the beach always clean of sea weed in the morning.you must check out the front lobby wow its spectacular.always different entertainment,at night.

Best place

Majestic Eligance Punta Cana was the best resort in the area clean and spacious rooms,very friendly staff place is full of activities welcome was very warm service was great,we had a reunion party here and i,m glad we chose Majestic Eligance.

Fantastic resort and service!

Majestic Elegance, Elegance Club (adults only side) was one of the best resorts we've stayed at in Punta Cana! We've been vacationing in the DR for many years and loved this resort! The Elegance Service check in was quick and easy, we got into our room right away and our building was closest to the beach. There was no shortage of things to do and the staff and service was impeccable. The room was large, the cleaning staff superb and the resort grounds were beautifully manicured. The Sea and See [... read more] breakfast and lunch buffet was all you need and the a la carte restaurants provided nice alternatives to main buffet with wonderful friendly servers. Highly recommend this resort! We loved the lobby bar and the servers were both entertaining and very nice. Top shelf!

Peaceful elegance

This is a beautiful property. The grounds are extremely well kept. Food is good but not exceptional. All specialty restaurants do not need reservations. Some bartenders are not great but the good ones are around. We really enjoyed this vacation and would return.

Amazing Resort

When we arrived to the hotel Majestic Elegance we were mesmerized by how gorgeous it was. The environment as well as the staff made feel so welcome. They all took their time to go above and beyond to make our trip so memorable. Another thing we liked about the resort, was how open it was and the scenery made the trip very memorable for us. We both had a marvellous time, and would definitely recommend this resort to anyone. Last but not least, the food was to die for.

Stunning resort!

The grounds were spectacular with so many palm trees and gardens!! The beach area was pristine with plenty of palapas overlooking the water. Great selection of restaurants. Overall beautiful resort with plenty of activities and dancing!

Great Resort for kids

Very clean resort ! Lots to do, Michael Jackson show was amazing, food was good, no one got sick. Lots of variety. Always seats by the pool or on the beach .. lots of seaweed on the shore . Reservations weren't always available

Magestic Elegance review

Overall we had a good experience at this resort. The rooms were great size and clean. The bed sheets could have been more comfortable. The overall appearance of the resort was about 3.5/5, compared to others in the area. The a la carte dinners we mediocre, and the service was often very slow. The large buffet called flavours had a good variety. The buffet that is open during the day needs way more selection. Overall good time but needs improvement.

Fabulous Resorts!

The grounds are beautiful, the rooms are large and very well furnished with a jacuzzi. We were staying in the elegance club section and the additional fee is really worth it : quite pools and beach, it was rarely a problem to find a sunbed or chairs in the shade, coffee shops with Nespresso and pastries and snack plus amazing customer service and I must admit that we are not the easiest people to please. My wife has food allergies (gluten and dairy) and there was always somebody available to ta [... read more]ke her around the buffet and explain what she could eat. We are already thinking to go back in the near future.

A vacation to remember

Heard a fellow Sunwing traveller bemoan their hotel and day trip selections - this was however not the case with Majestic. Laid flat, the beach sits east, the main reception and restaurant area north, casino/stores/resort area east and Club/Adult section West - where I stayed. What now looks like forest in an areal shot is a new Majestic property under construction with all the noise and views that brings. Room change request took 2 days. Your butler can visit you (some apparently do not)  [... read more]daily to "report" or request items as needed. Adults can be just as noisy as children so this is NOT a quiet location per say. The beach, nice, the water warm or cool as needed, the food nice and plentiful. It sits above many other locations - not too large as well which means less hiking or taking mini buses to get around.

Great Holiday

Just wanted to say that we really enjoyed this resort. (Oct 25-Nov 1) Staff were very helpful and friendly. Our butler Mercedes was awesome, she went over and above. I would recommend her to anyone. Food was good. Beach was great. Pools were nice. Overall it was a great week and would definitely go back again.

2 Stars- Would not recommend!

Overall, my husband and I would give the Majestic Elegance a rating of 2 stars, and we would not recommend it to family or friends. The first 4 days of our vacation was quite lovely; however multiple things went awry during the last 3 days. Room: We decided to go with the elegance club package. Our room was upgraded for free upon arrival since we were celebrating our honeymoon and my birthday. We were upgraded from the junior jacuzzi suite to a room with an extra large private balcony with [... read more] an outdoor jacuzzi. The room was very spacious, and gorgeous. They even had a champagne bottle waiting for us, and they decorated the room was balloons. We were impressed! Service: The maids did a great job with cleaning our room; however there was one day where they did not clean it. We put the green card on the door all day indicating that we needed it cleaned but no one came around. We were quite unimpressed. Beach: Absolutely stunning! It is covered with white sand (no rocks or pebbles whatsoever). The staff keep the beach very clean. I got terrible bites from the sand fleas, which were quite itchy and painful. I would recommend bringing some disinfectant and ointment (they also have a pharmacy at the resort). There are a few private sections for elegance club members, which is nice. Entertainment: We went to watch a show on our second night: the Mister Majestic show. We found it very cheesy. All shows are at 9:30pm, which we found to be a bit late. We didn't end up going to any other shows during our trip, so I am not sure if the other nights were any better. I know that they had Elvis, Circus, and Salsa shows. The elegance club theatre was closed down, and so we had to walk all the way over to the Colonial side for the show. There was lots of entertainment and activities during the day at the beach. People seemed to be having a great time when we walked by. My husband and I are pretty passive, and so we spent most of our time away from that. Butler: All elegance club members get paired with a butler. The butler is your go to person if you have any questions, have issues with your room, need reservations booked, etc. Our butler was Pablo and he was quite friendly and personable. We tipped him extremely well right at the beginning hoping that this would prompt excellent service, and we tipped almost every time we bumped into him throughout the course of the trip. We eventually stopped because he seemed to be offsite during the times we needed him and he was very forgetful. For example, we wanted more bubble bath gel for the jacuzzi, and a lightbulb replaced outside, and it got done after two days of reminders. Also, another slight disappointment was the day of my birthday. Our butler said to connect with him if we wanted additional alcohol (room comes with three mickeys), and so we wanted wine or champagne brought to the room; however since our butler was not there the staff at the elegance club said it wasn't possible to have this need met. Keep in mind there are multiple other butlers on the resort. Additionally, when vacationers are celebrating a birthday, anniversary, honeymoon, or returning to the resort, the butler puts a banner up on the outside of the door (with balloons depending on the occasion). We didn't get a banner put up until our second last day. This isn't the biggest deal, but worth mentioning given the the topic. Also, Pablo insinuated to my husband, that he was going to make my birthday extra special by making the room look special, and that he had a gift. These things didn't happen. Our experience with our butler lowered the overall star rating for service. Staff: The staff are very friendly and outgoing here. The bartenders, cooks, and waiters/waitresses work very hard. The staff working at the beach, and pool areas are quick to serve. We were quite generous with our tips. My husband had an issue with a staff member at the front desk. He went to break a $20USD into smaller bills, and the staff took it upon himself to tip himself a dollar (after my husband tipped him a dollar!). There was one staff member that came to talk to us when we were laying at the beach, and he was describing how he wants to immigrate to Canada. He said that it's extremely important that we rate the resort as 5 stars on Trip Advisor, as it would give him a more promising reference. On two other occasions, staff briefly encouraged us to go online and give the resort a good rating. Maintenance: The main pool was closed down for renovations. We got an email about this a month prior to departure. The plus side to this was that the traffic was dispersed across the resort, and so it was quiet. On our sixth night, we received a note under our door saying that the AC, electricity, hydro, and water would be turned off for a number of hours the following day. Also, room service would not be available in the morning, and certain restaurants would be closed at lunchtime. They advertised that a "special" lunch would be served at the See and Sea restaurant during the outage, which consisted of 5 hot trays of various steamed vegetables, and precooked burgers and hotdogs. The whole outage interfered with our schedule as we were checking out the morning, and it was a rush to eat and shower (by the time the water started working again). We requested a later checkout time the night prior, which the elegance club granted (our butler was supposed to do this for us, but he forgot). When we went back up to the room after our lunch we were locked out of the room. The elegance club did not inform the front desk of our later check out time. After a half an hour, we were finally let into our room. The elegance club staff told us to have any of the maids let us back into our room if we needed to leave again. This is quite alarming that they would let random people in and out of rooms... Also, after confirming with the elegance club that we had a later check out, the front desk still wasn't informed. They called 3 times in our last hour to inquire why we haven't left the room yet. Restaurants: Nine Doors Restaurant- this is Japanese, and it is absolutely amazing. It was so good that we went twice. We highly recommend this. Sea and See- this is a buffet restaurant (during the daytime) with a great view of the ocean. They make fresh burgers and hotdogs there, which are delicious. We ate here most of the time for lunch, as we liked the staff and atmosphere. There is less to choose from at this restaurant compared to the Flavours Buffet. Flavours- This is a buffet restaurant, and they have a different meal theme every night, such as Dominican, Mexican, and Chinese. We didn't eat here often because it was very busy. The French restaurant is fine dining. The portions were on the small size, but quite tasty. The atmosphere is very elegant. There was a staff member playing the piano throughout the night (very beautiful!). Also, the staff surprised me with song, cake, and a special cocktail that they lit on fire. It was awesome. We would recommend this! -The steakhouse- There is a lot of food to choose from off the menu, and would appease any picky eater. Make sure to ask for you meat extra well done here! -Romantic dinner on the beach- This was offered to us because we were celebrating our honeymoon. The service was very poor here, and it took forever to get our food (our reservation was for 7:15 and we got back to the room at 8:40... that was only 2/4 plates!). There was no menu at the table, and so it was a guessing game as to what we would be eating. Our waiter also was not knowledgable on the food being served. We asked for water multiple times, and did not get any (the kept serving us champagne though). The photographer left halfway through the dinner, and so couples arriving for a later reservation were not able to get their picture taken. The food was seafood and French style, and not good at all (stuffed ravioli covered in Dijon mustard sauce, needed shrimp placed onto of syrupy peaches). We left half way through the meal. Italian restaurant- This was a nice restaurant, with different pastas and meats to choose from. We would have went again, but did not have the time.

Wonderful Resort

We had a great time at this resort. It was clean and bright, the grounds were well kept, the staff were always there to help with a smile on their face. Food was very good. Our room was excellent thanks to Adam at the front desk who upgraded us to a Deluxe Suite with premium amenities. Thank you Adam......Would also like to recognize Gabriel Bautista - General Manager - Food Services, who made us feel very comfortable and was very accommodating and made our stay special. Thank you Gabriel ....